RODI COMPUTER SERVICES & REPAIR On November 26, 2018, I had a desktop hard drive head crash that wiped out the boot sector of the operating system. I tried multiple methods to get the system to start under Manual and Safe mode, to no avail. On November 28, 2018, I called Rodi Computer Service and Repair as I had done some minor business with him in the past. He requested that I bring the CPU to his office on the southeast area of McDermott and Jupiter in Allen, TX so he could run diagnostics on the system. Once he opened the case I could more easily hear the rumbling noise of the bad disk. Not a good feeling knowing that a new drive would be required along with massive data recovery for transfer to the new drive. Rodi and I discussed a plan of action to upgrade the 8-year-old self-built system with a new Graphics Interface Board, install two 1T SSD drives, and delete old applications and files that was affecting the speed of the system. Once Rodi installed the new computer parts the hard and time-consuming work was just beginning. He had to go through each sector of the bad 1.5TB SATA drive to identify data and files that must be saved and those that could be deleted to a temporary disc until all work was complete. On December 29, I received a telephone call from Rodi that the computer system was repaired and running better than a new system. I was not expecting the fast smooth startup of the computer but was extremely pleased with the high-speed performance. All icons for three separate accounts were identical to what each user was accustomed to viewing. Once I got the system reconnected at home it was as if everything was in its normal place. Overall, I am very pleased with Rodi's professionalism, technical expertise, the software and hardware tools at his disposal, his knowledge skills, and ability to discuss problems with customers in a layman's terms, and most of all Rodi's amiable personal interaction skills with his customers. I highly recommend Rodi's Computer Services and Repair regardless of your computer problems. read more

Outstanding Service and Expertise at Rodi Computer Services I recently had the pleasure of working with Rodi Computer Services in Allen, Texas, and I couldn't be more impressed with their service. I brought in my custom-built PC, which was top-of-the-line five years ago. After a power supply failure and my own unsuccessful attempts to replace the power supply, system board, and processor, the PC still wouldn't power on. Rodi quickly diagnosed the issue, discovering that the new power supply I had purchased was also faulty. He replaced the power supply again and had my PC up and running in less than a day. Rodi's troubleshooting skills and efficiency were truly remarkable. Given his excellent service, I decided it was time for some upgrades. Rodi replaced my water cooling system and upgraded my system board, processor, and memory to the latest technology, including DDR5, an Intel i9 processor, and an ASUS system board. This was done in my custom case, which weighs over 200 lbs due to the water cooling radiators, 12 fans, and custom RGB lighting. One of the best aspects of Rodi's service is his transparent pricing. He does not upcharge on parts; he charges exactly what they cost him. The only additional charges are for his time to install. This honesty and fairness in pricing are rare and greatly appreciated. Rodi's expertise and attention to detail are unparalleled. He handled my complex setup with ease and delivered exceptional results. I highly recommend Rodi Computer Services for anyone in need of computer repairs or upgrades. His professionalism and dedication to customer satisfaction are second to none. read more

As a long term customer of Rodi's, I want to reiterate the hands-on, personal support provided by Rodi, in itself a clear sign of his commitment to quality and exceeding the expectations of his customer. Recently, I not only purchased a computer from him, but he undertook the impossible. He promised he could transfer the old XP, non-windows based mail management system from my older computer, noting the older non-Windows based email management system was unsupported on any OS beyond XP. Rodi took total initiative and developed his own tools to capture my historic emails that I assumed were lost forever. He never gave up while maintaining the initial support quote which was at a very fair price even without consideration for the challenges Rodi faced. In reading bulletin boards regarding this particular email management system, NOBODY was able to recover the mail from an XP system to a Windows 7 + OS, noting what I had was simply abandoned by the mail service's proprietary email system. Rodi has a saying, specifically "If they say it cannot be fixed, bring it to us"! This is not marketing words but a reflection of his commitment to exceeding customer expectations, creating customer delight and clearly evidence of his solid work ethic. In Allen, we are very fortunate to have a shop like Rodi's and I encourage everyone to visit and get to know Rodi along with appreciating what he has to offer and his integrity influenced, commitment to doing things right. Thank you! Jim B read more

I have used Rodi's for my personal and business laptops for nearly 9 years now. This review is long overdue, but I have to let people know that when I brought in my crashed personal laptop Rodi went far above and beyond. This laptop was only used for family photos, videos, etc. The hard drive was relatively new but was faulty. Rodi rebuilt my data from the lowest levels. Any other tech support would have said it was lost - but not Rodi. He was already committed to recovering my data, but when I told him I had photos from the mid-1800's stored on there, he did not stop until he had ALL the data recovered. He asked me to come in for a consult so we could decide what to do and I could see in his eyes that he wanted to do everything he could to help me - and he took it on as his own personal project. I cannot say enough. I knew Rodi's to be an efficient, affordable, dependable technology service for my business and my family - but Rodi's personal effort was so far beyond ever being able to adequately pay or thank him for his help. I think he was as invested as I was in retrieving my family's history. This is the type of business we all want to work with. Thank you, thank you, thank you!! read more

I brought my desktop into Rodi's Computer Service as it would not run. Less than a few minutes after I arrived, Rodi pulled the cover off and identified the problem. We discussed alternatives based on cost and the level improvements I wanted. There was no pressure whatsoever. He made it abundantly clear that as a valued customer, I came first. Based on his excellent advice, I decided on an essential great upgrade. The quoted costs were extremely reasonable. He is fast - the computer could have been ready in only one working day, but he had to order a large capacity SSD, so it was only two working days. I was extremely impressed with Rodi's friendliness, facility, professionalism, and attention to my needs, and most of all the very reasonable cost. In fact, when I wanted a additional upgrade he explained that it was not really needed as he didn't want to me to waist my money. I really appreciated his honesty. In summation, I now have a virtually new computer at a fraction of the cost it would have been for a new one - really super! I will strongly recommend Rodi's service to friends, colleagues, and family. read more

It is my pleasure to give the highest recommendation to Rodi! I can't tell you how many years I've been using him for miscellaneous repairs and upgrades for home, kid's computers, and work. Maybe 8+ years. Then 5 years ago I wanted him to build me a home beast. (Picture attached) And that's exactly what he did!!! OMG this thing is the fastest monster I've ever used. I am on my pc all day and evening for work-from-home and personal work processes. Speed and multitasking is a must. As a side note, I have 3 huge monitors that I use with this. Last week I got a BSOD and it terrified me that I'd be out of commission for a while. Rodi spent countless hours finding and fixing the problem. His motto "If others say it can't be fixed...bring it to Rodi" is true. I did some upgrades while it was in and put in a 1T SSD. He even gave me a surprise upgrade. He even called me a few days later to check on me to see if everything was running OK. Like, who does that?! Rodi has become a very valued friend. I completely trust his opinion, expertise, integrity, and knowledge. Rodi rocks! read more

Rodi is absolutely amazing. He is knowledgeable and willing to talk through various problems and fixes. He took his time, but I want high quality over a rushed job. I brought in a rtx 3090 that I bought used. The card was very running very hot and thermal throttling. Rodi fixed it much better than expected. The card went from hot spots over 100C to cool enough to barely turn on the fans while gaming. He gave other great advice on how to better set up my pc fans. Additionally, he found damage to the fan wires that he fixed for free. When everything was done he would not even let me pay the $40 I owed above the diagnostic fee I already paid. I only recommend that you call to make sure he is in the shop when you stop by. He took longer than I expected but if thats what it takes to do the high quality work he does then I am fine. Definitely go here if you want a high quality fix where you know the person will put in the time to do everything correctly and then charge a fair price. read more

If I could give more than 5 stars, I absolutely would. Rodi Computer Service is hands-down the most reliable, friendly, knowledgeable, and reasonably priced repair shop I've ever encountered. After years of dealing with impersonal, overpriced, and often frustrating tech support experiences--especially with places like Best Buy--finding Rodi was like a breath of fresh air. Rodi doesn't just fix computers--he gets them. More importantly, he takes the time to explain issues clearly, offers honest recommendations, and never pushes unnecessary repairs or upgrades. His customer service is truly next-level, and you always feel like your tech problems are in the hands of someone who genuinely cares. We're moving out of the area soon, and one of the things I'll miss most is having this kind of expert support so close by. Shops like this are rare gems, and if you're lucky enough to be local, do yourself a favor and go here first. Totally and wholeheartedly recommend! read more

I started being a customer of Rodi's shortly after he started his business in Allen around ten years ago. I have bought many computer systems from him over the years. I enjoy doing business with him because he is honest, has very competitive prices, is very knowledgeable, and makes you feel like you are his #1 customer. He takes the time to answer all your questions and explains things in layman's language. He has always given me good advice about the best system to buy for my application and he has never tried to sell me something that I did not need. Whenever I needed someone to repair my system I always came to Rodi and received fast and reliable service. He goes above and beyond (if necessary, will work late at night) to get the system repaired in a timely manner. He will always have my business and I recommend him to everyone I know to use Rodi and his shop for their computer needs. read more

My computer is about 5 years old and needed virus removal and a new hard drive. I brought it to Rodi's Computer Service and was extremely satisfied with the results, the service and the price. I was amazed at what he did with it as well as his incredible knowledge of computers and the computer industry. Rodi removed all the viruses, cloned all my information and installed a new solid state hard drive. When I picked it up, he called it "The Rocket". He wasnt lying, my computer was extremely fast, faster than what I could have imagined it would be. Before I left his store, he took the time to show me how everything was working and made sure there were no issues. I depend on my computer as my lifeline for work and I would not hesitate to have Rodi work on it again. I highly recommend Rodi's Computer Service, he is incredible ! Best computer service ever. read more

I came in hoping to get some answers about why my new gaming/rendering box was having hardware failures, and am very pleased with the results. Not only were the folks at Rodi initially helpful and professional, but they took the time to really nail down what the problem was, (in this case, a bad or incompatible set of RAM) and even gave some sound recommendations on what to look for when replacing it. They even helped with my poor cable management. I found some new compatible RAM with a lower speed, and my new gaming PC has been running perfectly for three days, now. I highly recommend taking any computer to Rodi, purchased or home-built, if you need something diagnosed. It's a heck of a lot easier than trying to track down a bad part, yourself, and saves a lot of return hassle if you're not sure exactly what's causing it. read more

Rodi knows what he is talking about and he prides himself on his work. He won't build you a crap computer and say it's amazing, instead he'll bend over backwards to build you an amazing machine that meets your needs. I am going to recommend everyone I know to use Rodi and his shop for their computer needs. He's fast, efficient, willing to make you feel like his #1 customer, super honest, and takes the time to answer all your questions and explain anything you could possibly want to know about computers. I bought a computer online which kept crashing from day one. Took it to Rodi, and he upgraded everything but the power supply, and turned it into grease lightning for less then I spent on the original machine. He knows what he's doing. Can't recommend his shop enough. read more

I messed up my notepad pc when I changed my video settings and was unable to return to it's normal settings. Unit was running Windows 8. Rodi suggested that I have the unit upgraded to Windows 10 and he could repair the video issue, so I left the unit with him. He installed the new software and fixed the video issue just after closing the following day. He stayed beyond his normal working hours to fix my pc which is something you don't find with other companies. It was pouring rain as I was leaving and he gave me an escort with his umbrella to my truck which is also something you don't find with other businesses. I am 100% satisfied with doing business with Rodi and will continue doing business with him again if I need computer assistance and/or repairs. read more

I have taken my computers to Rodi for many years. His work ethic and customer service are truly AMAZING. He takes as much time as needed to discuss your options, he is open and honest, and his prices are fair. Best of all, his expertise and dedication to technical excellence will combine to make your PC a much better machine than when you brought it in for repair. The last problem I had required a hard-drive replacement with an SSD. My machine gave him trouble, so he returned to work after dinner and stayed up working on my machine until it performed the way he thought it should. Incredible dedication! I have no hesitation recommending Rodi for diagnosis or major repair of any computer software or hardware problem. Craig Vogel, McKinney TX read more

Rodi is the Mac Master. Here is our experience: * He saved the data from the struggling hard drives and moved it onto the solid state drives making our unusable machines fly--at a great price. * I did a High Sierra update on my Mac last week and ran out of space (shame on you Apple for allowing this) and was unable to boot my machine afterwards. But Rodi to the rescue and all is well again as he juggled the data from an unbeatable machine onto a larger drive to allow the update to proceed. * Rodi showed me how he had cleaned the machines inside and out and he put on a new super light weight keyboard skin. My 5 year old Mac looks and acts like a new machine and wife is happy too. PC Problem? Go Rodi. read more

I have been in business in Texas since 1979 and have utilized a lot of computer systems. Nowhere have I found a more reliable, knowledgeable and courteous computer guru than Rodi. This past week-end was no exception. While busy on Saturday trying to get a series of client's W2 and W3's completed, the desktop containing the software for that function crashed. Booting, re-booting served no purpose other than increased frustration. Saturday afternoon, Rodi was waiting, and after a couple of tries the WIN 10 righted itself and ran properly. Rodi knew immediately that it was a WIN 10 update that was playing hardball. When Rodi tells you, "Trust me! This is what's happening." TRUST HIM! read more

This place is perfect! Non-corporate makes all the difference. My mouse on my ancient laptop broke! Instead of trying to sell me on a new computer, or warranties, or any of that he fixed it right then and there. He understood and respected that I was happy with my old laptop (the battery doesn't even work anymore) and didn't push or sell me on anything else. I sat for only 10min, barely finished texting my mom back, when he fixed it. Not only that the price was better than I expected! I was blind sided or hit with fees or anything. Perfect for my budget! I don't live in the area, but I'll be only coming here when my computer needs a checkup! Thank you so much again, guys!! read more

I took my computer to another store to have Kaspersky removed and McAfee installed. They took 4 days when they told me it would be done in one. They ended up having to replace my operating system and Office but did not give me the codes to activate them. Plus, they put an old version of Microsoft 10 on it. They charged me $289 for this when they had originally told me it would be $159. I took it to Rodi and he fixed everything and I now have me computer back better than ever. I had purchased it from him in the first place and I should have taken it back to him. WHAT A MISTAKE. If you want great personal service and an honest person to deal with, you can't do better. read more

Another recommendation for Rodi Computer Service!! I've been around PCs since CPM (a long time) and when my laptop wouldn't boot I knew I was in deep trouble - I mean wouldn't boot in safe mode - had power but drive was basically toast (corrupt MBR). I had a 2 month old backup but Rodi was able to use his tool set and experience to recover my data - xferred to a better laptop I bought from him with an upgraded 1TB SSD and then used the standard SSD from that laptop to rebuild my existing laptop. Also upgraded from WIN 7 to to WIN 10 - NOT and easy task with all the apps I have - drivers etc. all works great and saved me a lot of time and $$ !!!! read more