This was the very worst incidence of verbal abuse I have experienced in my entire life. Sitting in Rodney's consult chair while he harshly attempted to desecrate my intelligence, my value as a human being and my character was so unbearable that I literally had to stand up and tell him the "consult" was over. To add insult to injury, he said "you need to pay now" and then he walked out to his lobby and let his assistant charge me. I voluntarily paid the $55.00 consult fee because he already had my credit card number, which he requires prior to scheduling any appointment with him. He began the "consult" by telling me that I am not a hair color professional, but that he is and that I have no one to blame but myself for my current hair color and then when I tried to show him the color I was hoping to eventually get back to, he said "I don't look at pictures, my assistant does that. I don't have time for that." At this point in the "consult", I had literally not been given the opportunity to complete even one sentence, but rather was just being inundated with Rodney's opinions about me and his other clients who "expect miracles". I had not expected a miracle. I only expected a pleasant experience. I have no idea where his anger and hatred towards me derived from. I never had a chance to say anything and this was the very first time I had ever met him.. It was bad enough that he cut me off 3 words into each sentence I tried to say, but when I tried to ask a simple question about a "new" process that he said he would do to my hair that "no one else in Arizona is even doing", he raised his voice at me stating that he "doesn't have time for these stupid questions" and that he "has other things to do" and then proceeded to repeat the same insults at me which were directly related to what he had assumed I was trying to ask him but were in reality not at all what I was trying to ask. I was in his dunce chair from 2:42 PM - 2:55 PM. My $55.00 consult appointment was scheduled for 2:30 PM, but he did not even apologize for being late and considering that I was only under his onslaught of insults for 13 minutes, I am astonished that he managed to thoroughly verbally abuse me the way he did in such a short amount of time. I had looked so forward to this appointment because of the other reviews I had read. I was expecting to be treated with respect by a professional. This experience was the polar opposite of anything professional. A professional treats people (especially a potential client who is PAYING for the consult) with kindness and respect. It surprises me that a salon like Sachi would have anything to do with Rodney because this cannot be an isolated incident. No one who treats a person as horribly as he treated me does this only once. His assistant was very nice to me when I paid the bill and I left there feeling sorry for her that she has to work for him. Spare yourself the agony of even meeting this guy. Go get a consult at a place that provides complimentary consults because they want new clients. (that should have been my first clue) And more importantly, I wrote this lengthy review to save people their dignity. I feel entirely disgusted over my experience with Rodney. I feel violated. I am glad that I had the where-with-all to stand up and tell him to just stop. People that hate people shouldn't work in service industries. read more

I went to Rodney's salon after my longtime stylist made a mistake with my hair color. She combined two processes that apparently should never be done together, and I ended up with that most dreaded of hair disasters--brassy, orange hair!!! I drove over two hours to have a consult with Rodney. He spent the full half hour with me, and explained in great detail what had gone wrong with the previous stylist, and how he would fix it. When I returned for the actual appointment, he started right on time. I was the only client in his studio, and he and his assistant gave me their full attention. With every other stylist I've ever been to, I have felt like they eventually got into an almost robotic routine--like they had a "one size fits all" technique that they perform on all clients. Not so with Rodney. Every piece of hair he picked up he analyzed carefully before applying any color, often instructing his assistant to hold certain pieces and not let them get mixed up with the rest. It was a long process (he told me ahead of time that it would be), but I knew it was because he wanted it to be perfect. When it was all done, I couldn't believe it--it was gorgeous! And it's only gotten more beautiful in the days following as the colors blend. I feel like I have magazine-worthy hair! There are still a few remaining orange-y areas (Rodney told me there would be, as it was impossible to get rid of all of it in one visit), but they don't bother me much--they actually kind of look like low light accents now. The process was long, and not cheap, but 100% worth it. To keep the price in perspective, I think it's important to realize that with color correction you aren't just paying to have the gorgeous hair that Rodney will give you, but you are also paying to NOT have whatever mess you walked in with. I would encourage anyone who has a seemingly "hopeless" hair situation to contact Rodney--I'm so glad that I did. read more

I have been a client of Rodney's for six months. I decided to have a consultation with him after reading an article in which his knowledge and passion for hair (specifically color) were evident. I have been platinum blonde for years and decided that I wanted to make the investment in changing my overly processed blonde hair into a softer more natural look. In just the last six months that I have been a client of his, my hair is healthier with less breakage and is a color that I love. The combination of his extensive knowledge of color and his consideration for his clients quality of hair make him a stylist that I have and would recommend to my friends and family. Rodney is located in Sachi salon in a space that is clean, attractively furnished, and is stocked with quality products that he uses on his clients and are available for purchase. His assistant Jessica is not only efficient and friendly, but is also a skilled stylist who I believe just happens to be learning from one of the best! I highly recommend Rodney Gentry for both color and cut. read more

Rodney is wonderfully creative with cut, style and color! I have been lightening my hair over this past year. The problem was, my other hairstylist was over processing my hair over time; therefore, I had unbelievable breakage! During my consultation, Rodney spent the time to share with me the importance of application of color. products and tools. He told me he was not going to touch my hair for at least 4 weeks, until it had enough growth from the root. To start, he highly suggested a particular shampoo, conditioner and mask. I took his advice and boy what a difference it made from the first wash! I used the products every other day for 4 weeks. I had my hair appointment yesterday and WOW... he completely changed my dried out, over processed hair into healthy hair! I am so pleased and happy I went to Rodney and followed all of his advice! :) Jennifer (Barker) Stone Paradise Valley, AZ read more

I read all of these reviews on Mr. Gentry and his talent for making people's dream hair come true and I wonder if any of them witnessed what I did in his salon. While Rodney is good with hair he is not good with his assistant. I have NEVER witnessed such blatant cruelty in my life! His demands of her were unrealistic and it was humanly impossible to carry out all of his orders seamlessly. When she failed to meet his exorbitant expectations he then chose to degrade and publicly humiliate her to the point that I nearly cried watching. It was literally heart-wrenching and if I were that young lady I would press charges for verbal assault. Needless to say, the monster that lives in that man will NEVER get near my hair and I have made it a point to tell everyone I know. read more

I have been going to Rodney for over a year and my hair has never looked as good as it does now. The color is terrific and the cut easy for me to handle even when it has grown out and needs refreshing. He is always respectful of my time and is ready for me when I arrive. I get his undivided attention while I sit in his chair and he is always friendly and personable. I highly recommend him for both color and cut. read more

I've been going to Rodney for my haircuts and color for several years with wonderful results. However, he recently surpassed what I thought was possible. He completely changed my color from blonde to my natural brown complete with shine, highlights and somehow the hair is in better shape and condition. I have no idea how he gets the hair to shine like this, but I am glad he knows how. read more

I have been going to Rodney for quite some time now and I always get an excellent haircut. What makes Rodney's haircuts stand out is that they look good from the day he cuts your hair until the day you go back for your next haircut. read more

Finally got back to Phoenix!!! I waited so long to get my hair cut because I don't trust anyone but Rodney to do it. I know it sounds silly, but once you sit in his chair, you will understand. Love the new cut man!!! read more

Had outstanding Service. Have never had such a great haircut. Never had anyone give me such great service. Can't wait to come get my color next week. Just the nicest guy. Rodney Gentry surpassed all my expectations. read more