The service was quick. The service was clear, very professional. If I were you, I would consider…read morethis a word-of-mouth recommendation.

Beware of this company. I was quoted $100 after negotiation for a mirror replacement and was…read morespecifically told it would be the original mirror with dimming. When the technician arrived, the mirror looked different from the original but I questioned both the technician and the business assured me it was the original part. Later, I found out it was actually a cheap aftermarket mirror. To make matters worse, after the installation the technician told me the repair would only be temporary because part of the mirror wasn't being held properly. This was never mentioned before the work was done, and I had not noticed any issue like that beforehand. If a repair is only temporary or requires a different part than promised, that should be clearly explained before charging the customer. I contacted the business afterward to explain the situation. I even told them I was willing to send pictures if they needed them. They told me they would speak with the technician and get back to me. Later they said they had received pictures from the technician, but after that they stopped responding entirely. I wasn't even able to send any more messages, so it honestly feels like they may have blocked me. It's a very unfortunate situation because both the business (screenshots attached) and the technician assured me the mirror was original, yet it clearly wasn't. I will say the free mobile service initially sounded convenient, but in the end it just felt like a way to do a quick job and leave without addressing the real issues.

I got careless while parking my car one day that I accidentally damaged one of my rear view mirrors…read more(not via another car). Luckily, the housing remained intact for the most part and wasn't in need of replacement. The mirror glass, unfortunately, was shattered and needed to be replaced. That evening, I used Yelp's AI Assistant to request a quote, and it fired my inquiry to several businesses, one of which was Sinaloa Auto Glass. Sinaloa had the lowest price, though that might also be because the other businesses thought I needed the entire unit replaced when I just needed the mirror replaced. I needed to get this glass repaired fast, and Sinaloa said the part could arrive within a day after ordering, which requires a pre-payment. They're one of the businesses that were closest to me, so I was more than willing to make the drive not once, but twice to get it fixed. I had to take off work a little early to catch them the first time before they closed. Jessica over the phone told me they close at 5:30 PM the day I called; luckily, I had enough time to book it to the auto glass store before they closed. The quote I requested online was the same as the quote that Jessica gave when I gave a call. However, the initial quote only mentioned a pre-payment up front for the mirror glass, but I had to proactively ask for the cost of labor. It would have been way more efficient if they had listed both prices up front rather than just the cost of the part; otherwise, I could easily have taken my business elsewhere thinking that the cost of labor was in the hundreds! Anyways, I made the drive over to Sinaloa on the southeast corner of Rosecrans and Woodruff. It's in a separate building west of the strip mall. There's an open gate that leads to a parking lot behind their shop, but the office is at the front of the building adjacent to Woodruff. After parking my car, I made my way onto the sidewalk by Woodruff and entered the shop where I saw Jessica behind the teller window. She gave me a form to fill out, instructing me to fill out my name, address, and phone number initially before mentioning the make, model, and year of my vehicle. After doing so, Jessica mentioned my handwriting was kind of small, but was gracious enough to write my phone number bigger so as to not dial the wrong number when my mirror glass was ready to be installed. I almost left the shop without signing the bottom of the form, but Jessica did give me a yellow copy of it as my receipt. Jessica, while helpful, was pretty stern in her service that it almost felt like she was managing the place. Manuel Jr, the manager's son, went out to my car and used a piece of paper to take an outline of the shape of my rear view mirror glass. It took him several minutes to meticulously shape the outline, but even that wasn't enough because the next morning, his father phoned me letting me know there was an issue in getting the glass ready in time. I told Manuel Sr that I was planning to come later today, about an hour and a half before closing time, and he said it was fine, but to expect an hour wait for the glass to be worked. Initially, I thought I would have needed to make a third trip to the auto glass shop, but after about 40 minutes inside the shop, his mechanic called me over to let me know he was done installing the glass on my rear view mirror. Actually, it didn't look complete at first because I saw some blue masking tape stuck on the mirror, but I was told I could remove the tape the next day once everything dries out. So like as early as next morning? He didn't specify, but he did offer to remove the tape in case I got afraid that I'd damage the new mirror glass in the process. Meanwhile, Manuel Sr. was in the office for the most part, but he pretty much treated me like a number and didn't care much about what was going on. I even saw him dozing off on his chair while his mechanic was doing all the hard work! I felt he was so careless I almost thought I could have gotten away with not paying the installation fee, but I paid anyways. He handed me back my yellow receipt, but with some wet spots on it when it wasn't wet at first. Yikes, if that isn't a sign of carelessness, I don't know what is. Manuel Sr. was much more helpful when I asked him to take a look at the mirror the following day after I noticed a small gap between the mirror glass and the housing unit. He mentioned it was more of a cosmetics thing and not much of an issue. Not totally convinced, but he seemed more jovial that day. Overall, it was just an okay experience at Sinaloa Auto Glass. The new glass operates fine on my rear view mirror, but I'd only hire them again if I can't find a better price elsewhere; if there's another business that can offer the same service(s) at the same price(s), I'm more likely to patronize that other business instead. Lastly, don't go there and expect to pay by check, credit, or debit because they are cash only!

Jose and Albert came and did an absolutely amazing job, they were patient and professional, they…read moreboth were beyond amazing and got my new window on in no time, I highly recommend this company thanks to those two.

Received a quote for windshield replacement, they respond fast and are very reasonably priced. They…read morereplaced my windshield within an hour and left it looking brand new. Great customer service and great work.

Had bad luck and a small rock chipped my windshield on the freeway and messaged Philip on Yelp for…read morea quote and he responded within minutes :) we scheduled an appointment for the next morning and he came very early on within the given time window!! Walked us through the integrity of the windshield and what he was doing as he was working and made sure we were informed. I love that he is mobile and can come to you, communicative, and seems to be a hard worker :) will for sure reach out again if needed in the future and would highly recommend!!!

I chose JJ's Windshield Repair and Replacement primarily for their competitive pricing, and I'm…read moreglad I did. Scheduling an appointment went smoothly and from the moment he arrived, Julio greeted me with genuine care and exceptional customer service. He explained the differences in quality of the glass for the repair, and the entire process was completed in under an hour. Highly recommend!

excellent customer service and value! shocked at the speed of installation and the fact that they…read moreoffer such a great warranty. Stop your search and just call JJ's - you won't regret it.

Mike's Auto Glass was great! I might've been lucky, but the time I went to change the windshield on…read moremy car, no one else was there. Omar who helped me gave me a fair quote in relation to all other quotes. They also estimated an hour for removal and installation of a new one and they delivered on that promise. Glass also seems to be very close to oem, so I can't complain. Would recommend.

I pulled in to Mike's to see how much they'll charge me to put the class back into my left mirror…read moreon August 25. I was personally greeted by Mike the owner, he was very professional, courtesy and may I add handsome lol. The facility was very clean, that tells you about a business owner. He also put a temporary glass in for me. Mike was my lifesaver driving with out a driver mirror was very hard. He ordered the bracelet and glass, he called me on the 26th next day and said it's here. I went the morning of the 27th this only cost $80 when other shops quoted me $205. I recommend Mike's Auto Glass for broken mirrors. Mike has him a customer for life. I'm also referring friends and family. Go him out and let him know Dee sent you. Thank you again Mike Dee (headed to Vegas)

My front windshield cracked on Friday and by Monday mid day I had a new windshield. If Saturday…read morewasn't 4th of July it would have been sooner. The windshield seems to be of good quality. Joel picked up at third ring, took my info and gave me a quote within 30min. I don't know what the average prices are as I only called one other place and Joel's was cheaper a whole $100 and they came to my address to do the repair. Technician was very polite as well.

Highly recommend mobile auto glass for window / glass repairs! They went above and beyond to find a…read moresunroof for my Tesla and kept me updated every step of the way. Excellent customer service and communication.

Great service, friendly, efficient and great pricing. Availability is very flexible. I reached out…read moreSaturday evening and they were able to get the work done next day Sunday morning.

I'm am pleased with the quality and value of the service I requested. I had a random incident occur…read morewhere my driver side window was shattered as a result of something hitting it last Thursday. Francisco responded to my request on yelp in a timely manner with the assurance that he had the window that I needed for replacement in stock. It was a quick turn around and a value that was unbeatable.

Arrived earlier than my appointment time which was great as it's hot today and finished fast as…read morewell. Amazing work with a straight forward price and very friendly.

Everything was exactly as quoted. I got my wing window fixed. Friendly fast service. Would…read morerecommend if you need your car window replaced this is a great place to go.