They have a knowledgeable and friendly staff, and a wide variety of products to choose from.read more

This location is not like the other ACE stores I've visited when it comes to customer service…read more Don't get me wrong -- the staff is helpful when asked. However, at other ACE locations, team members usually greet you at the door, ask if you need assistance, help you find items quickly, and get you checked out efficiently. At this location, I found myself running around searching for both items and assistance.

6//25/26 Quick stop for a few things…read more Selection 5/5 This Ace location is my favorite. Convenient to home, surprisingly huge selection and Inventory. Service 10/5! My rating is correct. This is where they won me over. The staff members are very helpful, knowledgeable in various trades and familiar with the stores products and inventory. The big box sites are missing the mark in this category. Value 5/5 Some might argue the big box stores offer lower prices which may be true, however; I can look past that because of the way they listen to your project plans and make suggestions based on their trades experience. That advice can be priceless before you get deep into it. That's value! Ruggireo's or your local Ace is the place my friends-SYOY!

This is a very well stocked hardware store. I was particularly impressed with all the grills they…read morecarry. I needed some 4 inch PVC pipe fittings. Their shelves were well stocked with all sizes and I got exactly what I needed. The employees are very friendly and helpful. They even have free popcorn for the customers!

For cheap tools that may or may not last a while, this is the place. There are certain things you…read morecan get that are going to perform no matter what plus they have a pretty good return policy so you always feel like you are getting value. Tonight I was looking for a trailer ball mount but I arrived at 8:05pm and I thought they were open until 9. So I'll have to stop by tomorrow.

terrible experience the penny theft of keeping your cents I know its only 2 cents but if pennies…read moreare the problem make all you prices even numbers to coincide with the tax, its corporate welfare they kept 2 cents I went and got 3 cents for them to give me a nickel and they said they couldn't do that Just because the government quit printing pennies doesn't mean you can stop giving them as change This is a slippery slope thank you Garrett for being kind you other two employees need to work on your customer service 7/21/2026 6:00 pm

I have been going to Ace for Decades, BECAUSE of their service and how they treat their customers,…read moreas if they want to keep them! Today I went in because I had bought a 6 pack of LED flood light bulbs for our kitchen, when only 2 were bad at that time. Now it is 6 months later, and in trying to use the other new bulbs I found that only 1 of the 4 worked, and the rest were defective from the factory! I took the box back with the receipt, when the cashiers told me that THEIR WARRANTY to exchange or return items is only 30 days, even though the warranty from the manufacturer is 5 years. Therefore if I try to exchange defective items after 31 days, they will refer me to the manufacturer. I realize that each Ace is privately owned, which is why I try to patronize them whenever possible. Unfortunately I cannot count on them given their rigid policy, so I guess I will go to Home Depot from now on, as they would have exchanged these defective bulbs after 6 months, regardless of their store policy. There is such a thing as the "spirit of the law" versus the "Letter of the law", and even the big box stores will look at the facts before chasing customers away. Too bad that the owner of this Ace stores does not give their people the latitude to make decisions that will maintain their customer relations, especially when they could have easily exchanged these bulbs with their distributor. UPDATED on 5/27/26: Since leaving this review I reached out to the manufacturer of these bulbs, and they then sent me 3 more bulbs to replace these non-working ones. I also received an e-mail from a manager of the company, when they advised me that they wanted to make this right, and that I could return to the store to exchange these bulbs. I replied that I had already had them replaced by the manufacturer, but I greatly appreciate their review and willingness to follow through in this exchange. I now understand that nothing is returnable at Ace after 30 days, just like with Amazon! I will return back to Ace in the future, but I will have to check everything within their 30 day return period in order to avoid this issue again. Any warranty claims may only be resolved directly with the manufacturer.

Last summer my wife said she wanted to buy me a smoker for Father's Day! She had one all picked out…read moreon Home Depot's website. I told her absolutely not! Ace delivers and installs all their grills for no additional charge that cost over a certain dollar amount. I think it's $399. Even though Ace features Traeger products, they sell other brands as well. We ended up buying a Recteq. The smoker arrived a day or two prior to when the website stated it would. Ruggiero's Ace had a couple guys deliver it to our house and they had it set up very quickly. The smoker has worked flawlessly ever since. And I use it a lot! We buy all our supplies from there as well. I realize that you can buy spice blends, sauces and pellets for less elsewhere, but will you get better service? And I always use the Ace app. There are some good deals to be had on there!

I just wanna say that i am SO grateful home depot hires people that are SO easy going... my MIL had…read moreabout 10-12 things to get and i asked one if the co workers there named "Casey" and she was AMAZING!! She was SO attentive so helpful in so many ways! She was creative and gave us ideas and even though we felt like we were taking most of her time she was all about us while also taking care of other customers as well but we felt like she was paying attention to every detail and we were so happy and fulfilled after we left! Do yourself a favor and look for "Casey" you will NOT regret it and all your questions will be answered! Also another employee that helped us along the way was "Brittany" i hope im spelling it right but she was also so sweet and attentive she showed us ideas and products that we didnt know wed end up needing and bought those and they actually worked! Im so grateful everytime i go into home depot. if you go SERIOUSLY? Ask for "Kimmy" shes also the first one ive met there that gives 1000% customer service and "Casey" and "Brittany" they are the BEST!!! Thank you home depot for making my trips so much worth it! I keep coming back because its my second home away from home. P.S Sorry for the long review but all of those words were necessary. Lol

Asking a guy like me if I recommend a Home Depot is like asking a 7 year old if he recommends a…read morecandy store. I've been shopping this location for years as I use to live very near it and now it's on my way to and from a lot of the time. Always in stock, and actual helpful employees at this location. In fact, the person I asked a question of where something was, she might not have walked me to it (she was on the phone with what sounded like a customer) she did tell me the idle, the bin, and about how high up it was, like on what shelf, and THERE IT WAS! I really appreciate a place where people actually know what they are doing.

Went in for help and to ask some questions and Jim was very thorough and patient in all his answers…read moreand explained to me everything that I needed to do extremely helpful.

Bought some Spectraply wood to have some knives made. The wood was defective and the owner Dewayne…read morefailed to do anything about it. Will not be coming back here anymore. He ssid to paint the wood with watercolor paint.

These folks are amazing! So helpful & friendly. Thanks to Sandy for offering to make us a window…read morescreen while we waited. She even invited us back to watch. I learned something.

Even thought they did not have the part I needed, they were the most friendliest, helpful group of…read morepeople I have met at a business in a long time! You have questions they have answers or may be able to point you in the right direction!

Update: They credited some money back, so I'm giving them 4 stars. Because they did address the…read moreissue. We purchased a Toto Washlet and a toilet to go with it from the Mesa sales office. The toilet was sold to us as one with the ability to hide the hose in the back (extra hole so the water hose wouldn't stick out to the side). After it was installed, we noticed this feature was NOT included.

First time to this location never had a problem at any of the other locations. Went in to pickup a…read morewill call order (placed about an hour ago), the SALES clerk red hair with a bread was very rude from the start. I told him I was here to pickup a will call order and I give him my company name. He went over picked up a paper on the back counter went to his computer, after awhile he grabs his stool and sits down still says nothing. I walk away for a few walk back up to the counter he states looking to see if we have this in our warehouse. I attempted to tell hm I placed this order on the phone and dont understand because the person I talked on the phone (I think John) stated that they only had so many in stock at THIS LOCATION. I told him I'll take them and asked to put them on will call to pick them up with in an hour. I this point RED got upset and stated "first you need to calm down" that did it, went from bad to worst. I left after telling him to F off. Next day I call the store manager told him what happened he stated that he got a complete other side of the story and I could tell he did not really care. Sure they have cameras and I told him he should review the cameras. This is the first time in 61 years I have ever left a review good or bad. Mr. RED should go work for MVD not a good company like CAS!!!! Wow, I just look at all the negative reviews at this site after I posted, its to bad that this location is making this company look so bad. Not sure who runs the Flagstaff location but they should send the Flagstaff manger to Mesa to work on some much needed sales skills.