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    Paul's Ace Hardware

    4.0 (116 reviews)
    ModerateHardware Stores
    Open 6:00 am - 8:00 pm

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    Zach:
    Gavan S.

    So I have been trespassed from this store. If anyone wants to know why I have video recording of it. 1. After having a run-in with one of the store supervisors Zach, where he use profanity, I left the store. I called the police. I was not given any paperwork of trespass however I didn't need it since after trying to speak with Paul's Ace Hardware I realize why employees like Zach Think that they can treat customers and talk to customers the way he did because I received the same thing from the corporate office which is on the property. So I decided I wasn't going to give money to corporations who allow and promote employees to talk that way to customers. Fast forward a year later, I completely forgot about that interaction and walked into the store today to pick up a hose I went to check out and realized I left my wallet in my car so put the hose back on the counter and walked out to my car to get my wallet and Zach came running after me asked me if I was Gavan when I said yes he told me you're not allowed in the store you've been trespassed. I asked him if he had paperwork. He said he did. I told him I was not trespassed, but if he wanted me to leave, I could be trespassed that way. He said he had paperwork so I asked to see the paperwork and he walked to the corporate office which is on the property and told me to follow him. I asked him if he wanted me to follow him he affirmed yes I want you to follow me so I picked up my phone and followed him. The subsequent conversation is on camera both him and the vice president called me an imbecile, Zach Asked me why I left the store without the hose. Then he retarded it's because you're broke you're broke aren't you? I politely told him I just needed to pick up my wallet. Brett then approached me and said he was the vice president and in the same sentence of saying that he wants me to leave. He kept calling me back to have a conversation with him. The vice president called me an imbecile multiple times threatened to spread my name on social media to try to ruin me "will take care of him" and every time I try to leave, they would call me back. So if anyone is interested or anyone above Brett or Brad, whatever his name is would like to see the wonderful ""professionalism that this store has just called me. Otherwise, I will never go to a Paul's Ace Hardware ever again and I will make sure that people that I care about are warned about the lack of professionalism in the employees of Paul's Ace Hardware. Zach also communicated that he knows me knows how to get a hold of me knows that I ran for public office so harassment might be the next law enforcing action. .the following are all of Paul's Ace Hardware 1800 N Scottsdale Rd Scottsdale, AZ 85257 United States 1153 W Broadway Rd Tempe, AZ 85282 United States 8449 E McDonald Dr Scottsdale, AZ 85250 United States 929 E Broadway Rd Tempe, AZ 85282 United States 1927 E Baseline Rd Gilbert, AZ 85233 United States 16605 E Palisades Blvd Fountain Hills, AZ 85268 United States

    Axe
    Tod M.

    Rebecca and Chuck are awesome and nice new expanded patio furniture and high quality barbecues. Thanks Chuck for the lesson in O Ring and toilet tutorial.

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    8 months ago

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    Tricia D.

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    1 year ago

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    2 years ago

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    10 months ago

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    Tricia D.

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    1 year ago

    The Swap a tank option has more lp than rhino. They have a refill service also. They need to advertise and add a price /gallon sign.

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    Tricia D.

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    2 years ago

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    6 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - Paul's Ace Hardware

    Can you list makes and prices of air purifiers?

    Hi Ronald, thanks for the question! I think the easiest way for me to share that info is on the acehardware.com website - here is the link for the air purifiers:… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Paul's Ace Hardware

    I specifically want to thank Kiara, who went out of her way to help me save money on air filters at the register.

    Mentioned in 3 reviews

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    Paul's Ace Hardware

    Paul's Ace Hardware

    4.3
    (40 reviews)
    4.3 mi
    $$

    Five star service...every time! We appreciate the helpfulness of their team and always get the best…read moreout of our trips to Ace. They have a wide variety of products, you know: the thingamabobs, doo-hickeys, and so many other items that we can never remember the names of (to save our lives!) Our latest find was scored with the determined help of a young man (pictured here) that stuck with us until we found what we needed to get the job done, despite our terrible attempt to describe it! Thanks to him and all the other helpful folks at Ace, We walked out with the right items to get ourselves out of a pickle for under a buck. Great price, indeed! We are happy that we have an Ace Hardware right up the street that we can trust. They always guide us in the right direction when we get the itch to start working on projects that we have no business starting without the proper tools or training to do! SMH ‍ Thanks Ace! You rock!

    I am a homeowner and do minimal shopping at home improvement stores. I purchased a pair of Ace…read moreBranded gloves on Saturday morning and came to return them and buy a more robust pair (for more money per pair) as the gloves did not last 3 hours of yard work - they had holes in the glove. The young lady refused to take the gloves back because they were used. I told her I knew that as I was the one who used them. After several verbal exchanges and her picking at the shredded glove, I got upset and called her a blockhead. (Not good by me) She said I had to see a store Manager. I just returned from attempting to return the gloves and buy a better pair, and Austin, the store manager, also refused the return, and I told him I would never be back. He smiled and said goodbye. I guess at $17.00 pair of gloves is worth really ticking off a customer. It's all smiles while buying, but not when you try and return a defective pair of gloves and buy a more expensive pair. I am done shopping at ACE. I want to buy locally, but I guess the cost of acquiring a new customer is less than $17.00. The store will not suffer one bit from my choice, but it is my choice to make. Good By Ace

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    Always such great customer service!
    Always such great customer service!
    Ace branded gloves after 3 hours of yard work. Not good.
    Ace branded gloves after 3 hours of yard work. Not good.
    Paul's Ace Hardware

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    The Home Depot

    The Home Depot

    3.0
    (101 reviews)
    5.6 mi
    $$

    I did an online order for pickup - they were nice and it had everything. I ordered a couple of…read morethings that came in sets (gardening tools) because the set of three was about a dollar cheaper than ordering them all separate separately, but I needed two additional sets as projects. Home Depot said they were out and asked me if I would like to substitute for the individual items.... Normally, I wouldn't think anything of it, but I had forgotten something and had to run into the garden section and I noticed that the sets were still there.... Which made me think they either didn't want to give me the last two sets or wanted the extra $$. - it's fine and the employees were good but if you want to make sure you get what you ask for go in

    There's a gentleman with shoulder length hair named James who I believe is a department supervisor…read moreof some kind. I've been shopping at Home Depots nonstop since 1992 and I just cannot recall the last time somebody went as far out of their way as he did to help me with something... I felt like I had to let people know about it... Thank you, James for going above and beyond to help me, especially with something that one could consider as trivial as my the problem I had.. but you didn't hesitate to ask me if there was something that you could help me with when you saw me wandering around looking like a lost puppy-and when I mentioned my silly little problem, you dropped everything and literally walked all the way across the store to the other side, just to try to help me, and it worked didn't it... Customer service is largely dead nowadays, so when someone sticks their head up and goes above and beyond, it really stands out... I sure hope they take really good care of you James because if they don't, I just might come back here and try to steal you for my business, because you're a wonderful ambassador for the company that you represent and HOME Depot should be proud to have you... I hope that you are recognized

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    The Home Depot
    The Home Depot
    The Home Depot

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    Paul's Ace Hardware - hardware - Updated June 2026

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