Don't let this false advertisement fool you. The current owners (as of late 2024) are new and do…read morenot offer the same level of customer care that CJ and Beth were legendary for... They shouldn't be able to claim the 30 yrs of service noted on their website.

I was very impressed with Dr. Roffis who came highly referred by my other eye doctor that I now…read morelive too far away from. Dr. Roffis was personable, warm and his explanations were easy to follow. Other eye care providers had suggested for 15 years that anti-glare coating would reduce the halo effect around headlights coming at me at night. The coating never improved the headlight glare. Dr. Roffis told me that only anti-reflective coating will help this situation. I feel I am in great hands with Dr. Roffis and his whole team is friendly and highly responsive to questions over the phone and in the office.

Always the best eye care. Modern equipment; efficient visit; fabulous personality. Highly…read morecompetent. I am a physician, and very picky. Dr. Robinson has my highest recommendation.

This was my 2nd visit to Superior Eye Health. I was seen by Dr. Nicholson, and she is great. Very…read moredetailed, efficient and puts the patient at ease. She answered all of my related questions. The staff is great, Ashley and Alissa are excellent assistants. I highly recommend Superior Eye Health and Dr. Tanya Nicholson.

The doctor that I saw was so friendly and helpful. *BUT* - I've had nothing but hassles since…read more Have been trying to get answers from the front desk for 3 weeks about my RX and which pair is which. I've asked if they're able to compare my current glasses to the new RX to see if I truly need to spend the hundreds of dollars for two new pairs. The person who answers emails - their Lead Patient Coordinator - only answers with "please see attached" and has yet to reply or give any info re: my actual questions, she just keeps sending the RX sheet. I'm not an ophthalmologist, clearly, and don't know how to read those prescriptions and so am kind of stuck. I had a great exam but am not able to move forward to get the glasses that I need - so a total waste of both time and money to go to this practice.

Front Range Eye Health Center is SPECTACULAR!…read more Coming from a glasses girlie who has been repping four-eyes since 3rd grade, I've seen my fair share of docs. At this facility alone, I've seen three different Opthamologists. Every single one has been brilliantly versed in their eye care knowledge. We've had very thorough examinations and my countless questions have always been answered with kindness and a detailed explanation. The front office and glassware staff are equally as great at their roles! We've never had an issue getting an appointment -- even an emergency appointment. My husband and I agree, it's always one of the most enjoyable doctor visits!

The receptionist checked our insurance to make sure our visit was covered. We were told that the…read moreexam was covered but eyewear was not covered. Turns out that our insurance was "out of network" and did not cover the exam or eyewear. We were billed $403 for the exam. Not a very ethical business in my opinion.

Questionable/shady billing practices and bad record keeping…read more My family had met the out of pocket maximum on our medical insurance. I had already sent a child and gone myself to appointments (annual for the child with glasses, my following up on a now long term concussion) and insurance covered those appointments. I had no reason to believe that annual, regular (preventative) exams would not be covered. (I had believed that it would be part of our medical, not having used this under our current insurance before -- our plan with Kaiser included annual optometrist checks -- and Dr. Nunn was listed as an in network medical provider on the insurance page with no notations for how that would be covered despite my being logged in AND we had met our family out of pocket maximum). They have paperwork with a variety of clauses but it was verbally altered to include that the regular exam may not have inclusion of all the tests they use. I figured even $50 for additional testing they believe necessary might be okay since I otherwise should have no liability. In addition, when I walked in for the first set of appointments (2 children each date, one week apart), I was told they couldn't confirm my insurance so I actually called member services, confirmed they were in network and that the standard exam should be covered -- I noted what it was for and my expectations -- and then put the receptionist in touch with the insurance company. (Did I mention I sent the insurance information to them ahead of the appointments?) Fast forward 3 weeks and I get a bill for over $500 for the first 2 appointments. Now, here is the problem: The receptionists did not have the knowledge to answer my insurance coverage questions, and instead just rushed me to add my initials to the several disclaimers on their paperwork. When I asked about the refraction exam disclaimer (which notes that some insurances do not cover it) , they simply said "that might not be covered." (I took that specific risk but the clause that insurance may not cover standard exam seemed extraneous based on the phone call to member services and sending the info along to reception.) As I continued to fill the paperwork, I did everything, and then proceeded with the routine exams. The exams seemed fine, Dr. Nunn seemed mostly good (she had missed something on my exam but a specialist caught it so maybe it was just an unusual catch for low level reading glasses adjustment -- huge for my concussion related migraines but not necessarily super regular need). Now, however, her billing representative told me that since there are so many insurance plans they can't possibly know ahead of time if there is coverage. This ignores that they had previously billed the same insurance for myself and one of my other children (prior to our meeting our deductible and out of pocket max) and they had those accounts to guide at least some knowledge of the plan.They also have an electronic system to connect to my insurer and could have checked before the day of service. I have now paid over $1000 for four appointments. Her biller left me a message that if there were symptoms like headaches, that could change the insurance coverage. First, one of my kids did note that several times so they didn't make proper notes that day and second, this seems to be asking me to note symptoms after the fact to deal with their incompetence with the insurance (and someone less scrupulous may have made something up and participated in insurance fraud).The total bill was over $200 more, by the way, than the private pay cost that I was offered (at the same time I was asked about symptoms in a voicemail that I have retained) which was revoked with no notice.  The office may look fancy but their billing and record keeping practices (in my experience) are a real question.

Adding my name to the hat of excellent experiences. They call themselves the Eye Doctors of…read moreLouisville, and in my experience, they've earned the name. While there may be other providers in town, this team sets the standard for care, clarity, and community connection. Tucked away on Hecla, the Harris docs are youthful, highly competent, and experienced professionals who are enthusiastic about eye care. And they don't miss a beat. It is a breath of fresh air coming from being treated like a number, as a case study for a clumsy intern, or from a jaded doc who barely says a word to educate you, or with whom you must ask 20-questions, before sending you out the door with a big bill. They are collaborative, straightforward, and want you to know what's going on with your eyes, what they will be monitoring, and how your family history may affect you. No surprises. Their bedside is excellent. Additionally, they have paired up with excellent craftsman-opticians to hand-cut, assemble, and adjust your eyewear to custom fit you via their in-house lab. Seth took care of me. He is a master optician and a consummate yet down-to-earth professional who knows his trade. So, you can say goodbye to cheap eyeglasses arriving surreptitiously on your doorstep from the internet. They might do for backups -- but once you've worn eyewear crafted here by these folks, you won't want to go back. I discovered that they do a lot of local outreach and are in touch with both the needs and resources of the community. I hit a rough patch, and they were willing to work with me to restore my vision. You simply can't find that level of care and compassion at a corporate chain like Costco or Pearl Vision, where you're treated as just another customer. Nor at high-turnover practices where providers constantly change or the focus is on volume over care (such as I found at Boulder Eye Surgeons). If you ask me, this level of care and attention is what's needed to balance our backwards healthcare system that treats eyes as luxury organs (and teeth as luxury bones). All that is left to say is that this office and all its staff are quality, hardworking folks who care about doing a good job and genuinely appreciate the people and community they serve. They do not skimp on patient care and satisfaction, no matter your condition. If you have ever felt like just a number or in the dark about what's going on with your vision, then "look" no further than Eye Doctors of Louisville. They work hard because they know you do, too.

Can't say enough good things about this place. Dr. Alisha Goshinska Harris makes me feel heard,…read moretakes her time, and explains things very well. Honestly, one of the best providers ever!!

I went in for an exam without any thoughts of purchasing eyeglasses. The exam went well and I was…read morein and out in less than 30 minutes.

Dr Krueger was absolutely amazing. She's highly knowledgeable and quite technically proficient, but…read morealso deeply compassionate, down to earth, and fun to talk to. It's been a couple of months since my appointment, and I am still blown away by her combination of high quality medical care and caring, friendly people skills with her patients. Added bonus: she's super LGBTQ+ friendly as well!

Wouldn't give me the measurements for my glasses. I had an eye exam here and the nurse was very…read morenice, the doctor was above and beyond great. After the exam, met with staff in charge of frames and lenses. As soon as I told them I was relying on my TWO different insurance companies for the product I was quickly convinced they would not help me. I asked for the measurements for me to order glasses online and they said they wouldn't, even had to ask her manager, they both said no. This country is going through a hard time right now and most of us have to pinch every penny, have some compassion

Dr. Roth and the Complete Eye Care team have been great! I've been in for both contact/glasses…read moreexams and for medical appointments, and have been happy each time.

Rude staff. Was great I was repeat costumer spending thousand for sunglasses, glasses and contacts…read morefor my husband and I. We won't ever return to this location.

very disappointed with this eye clinic.they jack you around especially the manager Dave..had many…read moreissues with my glasses and they were not helpful correcting the issues

I've been going to Julia for many years now and each visit has been a positive experience. I'm 78…read moreand appreciate vision health care that I can trust! Dr. Robinson is highly professional and very knowledgable. She's a good listener and referred me when it was time for cataract surgery after years of monitoring it. She observed a possible problem and referred me for a second opinion. I highly recommend Julia for your eye care. My daughter was visiting over Christmas from her home in Figi. She did not have time to get eye care in CA before coming here and was able to see Julia due to a cancellation. She had new glasses mailed to her in CA in time for her departure to Figi. She reports to me that she is very happy with Dr. Robinson, her new glasses prescription, and plans to use her on future visits. Her assistant was also so helpful and understanding with this timely request. I could go on and on though my experience with Dr. Robinson and her assistant has been consistently supportive and excellent. 5 stars to Dr. Robinson, staff, and business for sure! Thank you!

Dr. Robibson is an amazingly professional, thoughtful and efficient optometrist. Dr. Robinson is…read morea rare gem.