This is the go-to spot for golfers. The store policy is very user-friendly. The store will make sure you find the clubs you like and this place has so much inventory. It's always best to get service from knowledgeable club fitters. Look for Fisher V! Even when it's super busy, he will make sure to find the right club head & shaft that fits you and make sure you leave the store feeling confident. Best Value Store imo. It's the arrow not the shooter. read more

I spend way too much time in this place. That being said, it's because I love it so much. Fisher V has been clutch with helping me get the right tools in my bag. He was incredibly patient listened to my goals and helped me with club selection, customization, and ensuring my purchasing transaction went smoothly. Every time we come in he's so welcoming and is always checking in with us to see if there's anything we need or just to say hey. It really helps to create a community feel especially when you're just getting started on your golf journey. If you're looking for anything club related I highly recommend reaching out to him. read more

If you're a woman, I'd recommend trying to get a younger male to help you because the older males just mansplain you and boss you around telling you what they want you to purchase (not caring what you, personally, want to purchase) and it's not a fun experience... I've been to this store a lot and have had many different older guys help me and it's always the same annoying experience. Sometimes the younger guys aren't as knowledgeable but at least they don't try to boss you around or talk down to you....I'm sure it's a completely different experience if you are a man.........When my husband comes here - he always says it's a lovely, helpful experience for him - no matter which sales employee he gets.................... This store is the best in the area though in terms of size and sheer quantity of merchandise available! This store is massive and has the best golf selection in OC! They offer so many different types of clothing, golf accessories and new and used clubs. I've bought a few sets of clubs here both for myself and my kids and they are all top quality! I also like how they have a 3 month return policy and if you want to upgrade your clubs within 1 year you get a $699.99 credit for any pre-packaged Adult Package or Starter Set. I haven't used that for myself but I did take advantage of that for my kids. I also like their indoor driving range to try out new clubs. I've purchased clothing and golf accessories here as well and they have a super great selection and variety. Overall, I just wish the sales employees weren't so condescending to women.... but the younger guys don't do that as much, so like I said, just try to get a younger guy to help you if you're female and it will be a much more pleasant shopping experience! This is a 5 star store but if you're a woman you blatantly don't get treated as well as if you're a man - hence my 4 star review. read more

I've been golfing for a little over a year. I went in when I first started because I wanted to get fitted and get new clubs. All of the men working there just ignored me for over 30 minutes so I left and bought clubs at a different store. I go in to get gloves and other things from time to time and again with nobody acknowledging me. Today I went in to get a 7 wood that I saw on their website. I was there for 30 minutes trying to find it and workers passed by me at least 10 times and never even bothered to say hi. All the men were being helped just not me. That's the last time I go into this store! You need to do better read more

Dean Fujinami, club fitting specialist, is a great attribute to this business....he went out of the way to help me get some confidence in my golf game...very patient and speaks in a normal manner to those of us that aren't pros....good guy !!!! read more

No doubt the best golf shop near Irvine area. Staff are fine and their clubs are all the same compared to all other shops, but their product selection is large and their 90 day guarantee is fantastic. read more

I went to pick up a pair of golf shoes that were on.Hold for me from the seal beach store, the person in that department was very helpful. however, when I reached the checkout line, the young man was arrogant, rude, condescending, disrespectful and acted like he could care less if I was buying anything from his store. if he treats me like that again the next time I go in. I'm gonna get in his face and report him to the manager. read more

First off, keep in mind their return policy provides NO REFUNDS even on brand new, untouched purchases. Store credit only, no exceptions. "Customer service is our #1 priority." is written in all responses to negative reviews. Meanwhile, Roger Dunn completely disregards treating you with class and equity regardless of background. I'll echo the same sentiments from many other visitors. I walked in ready to purchase one of their $500-$650 zero-torque putters without delay considering the club fitting "experience" they promote and a tee time the next morning. I presume because I don't fit their profile, I was dismissed--no assistance, recommendations, or pre-purchase service. In the putting area, I asked to remove the wrapper on a demo I was about to buy (only variant left) to ensure no blemishes or differences in feel. An older man denied my request even though half the other putters were unwrapped. I asked what the difference is if they advertise a 90-day satisfaction policy. "Not on L.A.B.s." was the terse response without clarification. The venue is said to have a knowledgeable staff but they all seemed like grumpy mutes. The simulators and hitting bays were largely unused and many staff had nothing to do. Yet after being ignored for nearly three hours, they were suddenly busy and rushed me out as closing time approached. Toward the end, a young lady said I have to pay $150 if I wanted any club selection service before my purchase. Nope, the store was just closing. I ended up just buying the TaylorMade Spider 5K-ZT putter (as there were unwrapped models to test). The only employee that had any semblance of courtesy was the Asian cashier. If you're a serious golfer or expect a proper fitting before spending real money, skip this location. As demonstrated, Roger Dunn doesn't take action to rectify complaints. From my experience: 1. PGA Superstore in Irvine have an excellent staff, demo freedom, and open fittings. 2. Club Champion in Santa Ana have data-driven putter fittings and true customization. 3. Golf Galaxy in Tustin have great service, variety, and honest engagement. I spent over $5k here between 2007-2008 but no more. Golf should be about precision and respect--both are bankrupt at Roger Dunn Santa Ana. read more

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Came with my wife while she shopped for golf gear. Learned two things: golf clubs are expensive, and Roger Dunn apparently believes non-golfing spouses can stand indefinitely. I saw a woman sitting on the floor and was about ready to join her. Meanwhile, three employees stood about six feet away discussing a golf tournament and never once asked if my wife needed help. She knew what she wanted, but it did make me wonder why the store was paying them instead of entering them in the tournament. A couple of chairs would go a long way! read more

Found these melin gems here. Roger dunn never dissapoints. Every time i come i find something i want. Its great. I definitely recommend shopping here read more

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Confused by all this black residue streaks on my clubs after re-gripping. They look like they went through heck! Lol. Also every one of my new pink grips has ugly black smudges over them. Bummer! Seems lazy but maybe this is normal? $4 labor fee per club, I had hoped they'd treat them nicely. read more

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My son and I went irons shopping on 7/3/26. Found some mizuno jpx921 hmp (at a too good to be true price) hiding in the callaway section and decided to try them out. They have a huge preowned selection, iron sets can get lost easily. There are digital range bays that give data. It makes the process so easy. If you're unsure, there's always someone in the section to answer your questions. The range bay computer went out (because of my monster swing according to my son lol) and within maybe a minute, Ramon came to restart and get us swinging again. He was very friendly and apologized for the malfunction. Appreciate you, sir. Anyways, I flushed a 7 and ran out with my new iron set lol. The folks at the register were all smiles. Jennifer helped us and was super friendly and even complimented the ironset I chose. If you're looking for all in one golf buying experience, this is the place. From huge indoor putting green to range bays with data feedback and friendly, knowledgeable staff.. this is it. Thanks guys. read more

Dean is Amazing! Phenomenal customer service and took the time to make sure I was satisfied with purchase. Highly recommended Santa Ana Roger Dunn and for any putting needs, see Dean. read more

Roger Dunn is such a cool place! So many clubs, clothes, accessories, you name it! Staff is super friendly and will do their best for you. Look for Fisher V! He's really knowledgable and will make sure you get the best club you were looking for! read more

Extremely rude customer service, Conner M was working the front service desk and made us feel like we were bothering him as if it wasn't his job. The only nice employee I've met there was Joe, nice and friendly! read more

One of the biggest golf stores in terms of selection of new and used clubs and hitting bays. Definitely worth a visit, especially with 90 day policy. Big shout out to Dean for the putter fitting, definitely goes above beyond. read more

I don't mind having to pay 10 cents for a bag "per state policy". You should let your customers know this at the beginning of the transaction. You waited until my card was charged and we were closed out before I asked for a bag and you informed me of this policy. Now I'm supposed to pull out cash for a 10 cent bag. Lame. read more

Extremely rude front desk area. Unfriendly and bad customer service, unhappy attitude.

The best golf mecca ive ever been to. This place has everything and more. The used selection is a gem and the bays use gc quad

I went into Roger Dunn to get fit for irons after terrible experiences at No Bogeys, GolfTec, and Club Champion. I figured I'd give it one more shot -- and I'm so glad I did. John Bouffard fit me and was absolutely awesome. Super kind, chill, and easy to talk to, but also incredibly knowledgeable about the game, the swing, the numbers, and ball flight. He made the entire experience enjoyable. He was so good that I came back to him again for a full gapping session. Now I'll never waste time or money at boutique fitting shops again -- John is my guy from here on out, and he should be yours too. Thank you, John. You were awesome! read more

Repeated mistakes at the club repair desk -- proceed with caution. I've given this location multiple chances, but the young staff working the repair intake desk consistently get work orders wrong. Three separate visits, three separate errors: 1) I asked for a Cobra DS Adapt sleeve to be installed on my driver shaft. The intake person wrote down "Titleist DS Adapt sleeve" on the work order, so it came back with a Titleist sleeve. This meant an unnecessary extra trip to the store and an extra round of heat applied to my shaft -- neither of which should have happened. No apology was offered. 2) I brought in a putter shaft to be shortened by one inch and re-gripped. They installed the new grip without ever shortening the shaft. 3) I asked for a 3-wood shaft to be tip-trimmed by half an inch and cut to 41.5 inches from the grip end to the end of the sleeve (42-inch play length). The intake person wrote down "play length 41.5 inches" on the work order -- completely misunderstanding the spec. Fortunately, the technician who actually does the work happened to walk by, and I was able to clarify directly with him. The pattern is clear: the staff taking work orders do not understand club building terminology, do not ask the right clarifying questions, and do not accurately document what the customer requests. My strong advice to anyone using the repair service here: do not rely on the intake desk alone. Ask to speak with the technician in the back and personally verify that every detail on the work order is correct before you leave. It will save you time, money, and frustration. Also worth noting -- the young staff at the front desk and cash registers are often more focused on chatting with each other than acknowledging customers. Basic customer service, like greeting someone when they approach the counter, should not be too much to ask. read more

Had an issue with some work that was done to a shaft I brought in. Store manager Sean found out I was not happy. He went well above and beyond to make sure I was very well taken care of and made whole. I went from, I'm never coming back. To, I will never go anywhere else. Thank you yet again. Truly 10/10 customer service. read more

I went in for a regrip on my irons a few days ago and was greeted at the club repair counter by an older gentlemen named Daniel. I usually have a good experience here so the dismissal I received was shocking. As I started talking he seemed to get a call on his phone and proceeded to answer it, having a full on conversation before returning to take care of me. He wrote down what I wanted and then spoke very rudely to the younger men working in the club repair area. He then told me it would be about 6 hours and insinuated that tipping would speed up the process. I could not believe the interaction I had. Very rude to customers and employees alike read more

Ample parking, professional service. This is Golf Heaven! They sell everything golf; new and used golf clubs, cute head covers, balls, shoes, hats, clothing, towels, grips, plastic tees, launch monitors, scorekeepers, gift ideas, putting cups, gloves, belts, socks, etc etc etc! There is a putting green to practice and an indoor simulator you can test your clubs. A center for repairs & grip application. Good value for many items read more

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They have everything you could want for golf. However, I have found that every shop seems to be really crowded. Due to that it always looks messy. Otherwise it's a great shop ! read more

Came here on a Sunday and it was pretty busy. Love their test drive simulation bay. Kids got to waste time on the putting greens. So win win for fun. I just wish they had chairs around so I could sit and wait read more

Roger Dunn Golf Shops - Simulator - Golf Equipment Near Me - Santa Ana, California

My dad came in for a fitting and Kalani helped him figure out what adjustments needed to be made after analyzing all his swings with various shaft and club head combinations. Kalani was very thorough, honest and went over all the stats and then pivoted to making solutions for the problems my dad was trying to fix. We drove all the way down from Calabasas to come to this location because it was touted as the best place and highly recommend by friends. It sure met expectations and was worth the visit. read more

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I had a chance to do the iron fitting with Nick De Lia.. We spent enough time going through different clubds and shafts and finally decided the one that I liked. The delivery was faster than expected and there were some minor adjustments needed. Nick, as promised took it personally and took care of my needs right away. Not only Nick is a fantastic fitter, he is also a caring person with customer satisfaction in his mind. I will visit him again for my driver fitting soon. I highly recommend him for any fitting needed for everyone. Great job NICK !!!!! read more

Roger Dunn Golf Store Manager (Shorter guy with glasses) at the front desk at 5pm on a Tuesday. Went to ask if he could do a deal on some used clubs, but he was clearly nearing the end of his shift or just a regularly, angry, little man. He was extremely curt and just down right rude. With the amount of used clubs they have in stock, you would think they would try and do something for a long time customer. Even 2-3% shows that they want to work with you but no, he said the price is the price with his stone face. I will take my business elsewhere. Downright rude!! read more

I drove up to this location this morning and got there about 10:20am to beat the crowds and try some new clubs. They have about a dozen stalls with which to try them with signs posted limiting the hitting sessions from 10 to 15 shots to allow others to step in and demo the clubs. It's unfathomable to see that this horrid place gets 4 stars ffs! Not one of the hitters occupying these hitting stalls adhered to the 10-15 ball rule, it's the public what else would you expect? And that is precisely where the ZERO customer service kicked in. There were FIVE so called "...sales attendants" behind the back counter in their black shirts adjacent to these hitting stalls. They did absolutely nothing but chat and chuckle with each other not noticing everyone using this place as their own personal driving range, let alone assist me in getting a chance to hit some. After walking up to the counter it was obvious no one gave a rats ass and I promptly left without hitting a single ball! Customers are like teeth, if you ignore them they'll just go away! Ever since Gary had passed this place has gone to the shitter regarding customer service. No sign of it whatsoever. They must be rolling in money to treat us like this! Roger must be turning in his grave watching his name being affiliated with such blatant ineptness running it. What a mistake I'd made thinking it was run similar to the Mission Viejo store where respect and customer service is in the forefront of what they do! Stores run like this is why Amazon is so successful. read more

This is Disneyland for me. Found my new set of clubs that were made just for me. That how I feel. They have everything you can think of and it's reasonable compared to shopping at pro shops when you're a member of a club. I found my new place to get everything that I need when it comes to golf. The staff is friendless and ready to assist you with any of your needs. Marina helped us and informed us about their reward program. That we did enroll. She was very knowledgeable and really enjoyed how upbeat she was. If you're looking for anything that involves golf, this is the place for you . Their used items are impressive and affordable. This is now my go to place for golf. Anything you need they will have! Highly recommended! read more

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Quick shout out to Fischer for being so helpful in the club section. He offered to allow me to try shafts that weren't available on the used floor. Trying to get a fitting but the Ping fitting bay didn't have the shafts/weight I was hoping for. Hopefully one day RD can also have the new Velocore+ shafts. Why is it so hard to find these things. read more

Service is horrible, lazy workers. Make you feel like you're bothering. I've spent thousands of dollars there because they have a lot to choose from but I hate going there because of the staff. Starts at the top, the managers are stuck up jerks. read more

The staff was super nice and helped me find a good bag! The also gave me a free 20% discount and I got great value for my bag!

Cashier by the name of Anthony displayed attitude when I attempted to pick a club I had repaired and paid for. I do not know what his deal is or if he was having a bad day. It is not the first time a customer has forgotten the yellow receipt the repair center gives you and to tell me "well I would've known you paid for it had you brought your receipt" Inexcusable to talk to a customer like that, clean it up. read more

I love this store and buy everything from here but on 5/17/25 a manager name chuck was very rude and refused to help me with a return that was well within the store policie. Another manager with glasses who was very helpful was even confused on why chuck didn't want to help me with my return , maybe it was my skin color because the way he spoke to me be other people totally different . Very disappointing to see the kind of manager that works there . read more

Went there today and bought a set of mizuno jpx hot metal pros, and I would say the experience was great. No pressure to buy nobody harping about hitting the clubs I got to test a couple sets and ended on a brand new set of mizunos . I can't wait to go back and buy more clubs read more

Roger Dunn Golf Shops - Golf Equipment Near Me - Santa Ana, California

Rating two stars only because the store is big and has a good selection but the customer service is extremely bad. Went in looking to invest in some new of wedges and I could not get one employee to help me out. I waited for about 45 minutes and nobody tried to help me out or even acknowledge me. Ended up going to Golfio in Walnut and had a much better experience. I probably wont return to Roger Dunn. read more

Jacob G., Richie, and Kai were so friendly, knowledgeable and helpful! Unfortunately, my experience here has been that staff aren't always friendly and some act too cool to answer questions. Today was a refreshing change. This store has an unreal variety of items and brands. Their trade in program is pretty fair value. Always wonderful to get customer service with a smile! Keep up the great work! Thanks again for all your help! read more

Fantastic service like always today. Mike and Danny were very helpful with bags and John helped me find a great iron. There's a reason why everybody talks about the shop on golf courses all around Southern California. read more