I've been with David and the team for years and am just now getting to this review, which is a…read moreshame because I could have wrote it from the first year we worked with him (sorry Dave!!). Not only do they always pick up the phone or write you back immediately but when you need help after a claim is filed they go the extra mile! I have been struggling with a roof hail claim and just could not get ahold of my assigned adjuster to get the contractor paid. Michelle got on the bat phone twice and he called me within the hour! I honestly don't know how people do it without help from a team like this. We've had 3 major claims in the last five years and I know what got us through, what could have been an insurance nightmare, was the Lone Tree team. Thank you guys, we really appreciate you!!

Where do I begin? Well almost 10 years ago I worked with a insurance broker and did it for a few…read moreyears until I decided to do the leg work on my own and find insurance myself which honestly saved me a good amount of money, so I had a stigma for agents only looking out for themselves and money in there pockets until........ I moved to Colorado and found out my home insurance was double what I paid on my home in Northern California which mind you was worth 4x the cost of my new build home and had a swimming pool. I honestly figured moving to Colorado with the housing prices my home insurance would be cheap!! WRONG! I ended up paying for the year and sad it was so much, then I got the renewal paperwork and my insurance jumped by $800 extra a year making it almost $3k a year crazy right? I could take no more so I decided to give David a call. What do I have to loose? I can either go with his recommendation or not? I gave him all my info and he got back to me really quick with home and auto rates. He also informed me my current coverage I was paying a lot for was honestly no good!!! I'm not a insurance agent so I would y exactly know. He gave me options and ended up saving me well over $2000!! After calling him and seeing how smoothly this all went and how now I have better coverage and pay wayyyyy less-I highly encourage you to call him. Nothing to loose, no money out of pocket, he might actually put money back in your pocket!! Thanks David! Looking forward to working with you!

Norma has been of great assistance to me. She is very knowledgeable and cooperative. She is…read moreabsolutely the best agent I have ever had. I would highly recommend her to my friends and associates. John Spriger

Oooh, what can I say about them?? I first came to this spot to get insurance for my business, that…read moredidn't work out because it was way more than what I already had but Norma was amazing and gave me a quote for my personal cars and that price was amazing! I've been with them for a while now, I even referred my mom and she also loves them! Now my normal point of contact is Chris and he is SUPER friendly and helpful! He usually let's me do everything by email, I hate talking on the phone and him allowing that is awesome!! Of course some things you need to call in for but if I don't need too, he will just help me by email!! Thanks for everything, Norma and Chris! Highly recommend!!!

Absolutely one of the best agencies I have ever had the pleasure of working with. Staff friendly,…read moreknowledgeable and accountable. Do not hesitate to contact these guys for personal or commercial. You will not be disappointed and you will be treated like a person and not just a policy or a number. I couldn't speak higher about an agency.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Greenwood Village, CO area since 2021, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Happened to meet an old friend for coffee in Littleton and realized I was close to our…read moreorganization's insurance agency, Lautenbach Insurance. So I stopped by. No business to do, no additional needs, not buying any insurance... just stopped in to say hi. And they welcomed me as a friend, like always. Another client was just leaving, with a lot of laughs and warmth and smiles. That's how it is. Because that's who they are. They become a partner and friend. You don't get this kind of service anywhere else. And yet, their prices and premiums are still competitive, often lower than anywhere else for the same insurance. Better than anyone else has offered. Best of all, they are honest and once even told me how I could get better, less expensive coverage somewhere else for a personal project. Very "Miracle on 34th Street," right? I can't believe it has taken me this long to share my experience. Guess I was inspired today. Give Andy, Fred, or Doug your insurance needs and you'll be like me... a satisfied client who feels more like a friend. Just can't say enough good about Lautenbach Insurance. Keep it up, guys! Sorry it took so long to write something like this. But also, thanks for never asking me to. You rock!

Fred and Andy are great! They have helped me with my insurance now for a few years. They are fast,…read moreefficient, and help me know all the options so I can make an informed decision. Keep up the great work!

Well, it's been well over a week of replying to an email and leaving 1 voicemail with no response…read moreat all. It's frustrating considering it took them 2 weeks to get back to me with a quote. The email I am replying to is a quote that I have questions on then plan to move forward on. However no one is returning my call or email so I guess they don't need business.

Had ins w/ this company for 4 yrs, but recently cancelled this agency. Initially, had relatively…read moregood customer service. However, Lori (owner) & Courtney (lieutenant) who are both immensely knowledgeable, progressively became more and more difficult to reach. Many times I alerted them to this fact, but they were in complete denial, and simply referred me to their consistently incompetent support staff. My recommendation would be to hire and/or train a more competent support staff and shift the leader's attention from their emphasis on sales/marketing back to good old customer service to take care of their existing customers on a more punctual basis. Had they responded more positively to my feedback, I would still be doing business with this agency.

I chose to work with Anna because of her superior customer service and drive to win my business…read more After requesting quotes from three vendors, Anna was the only agent who asked to set up a call to discuss my policy options versus conducting email correspondence only which her competitors did. There is value in personal communication and I appreciate all of her efforts. She is a young professional who is building her business and I would confidently refer her to anyone in need of insurance services. Thanks again Anna for your help! Tom Newman

These guys are great! 5 stars isn't enough…read more We work with Lisa, and she knows her stuff, is EXTREMELY efficient, and is a joy to work with. All the other insurance agents we've worked with in the past have been just acceptable, at best. After our last agent annoyed us for the last time, we shopped around and were lucky enough to find Lisa. She shopped our info around to a few insurance companies, and found us great deals. Whenever we've had issues, she's been on top of all the necessary changes within hours (as opposed to days or weeks we've seen with other agents).

As a retired Insurance Agent having over 25 years experience in the insurance industry along with…read moreowning my own independent agency I would not place my home and auto with just anybody. My husband and I completely trust Lisa to look out four best interest. She will shop our insurance with a simple request. I would recommend her to anybody I know. Very trustworthy. Thanks Lisa for all you do.

I have been going through this State Farm for over a decade and have nothing but good things to…read moresay! Fair prices and the best customer service. Over the years Bev had taken great care of me but as of late I have received amazing treatment from Antoinette, Janet, and Ashley. They have taken great care of me! Thanks!

The gals who work here (who also do all the work) are fantastic. They are super-knowledgeable,…read morefriendly, and genuinely care about you. Rick, on the other hand, only talks to you when he's trying to get you to buy life insurance (even if you aren't eligible for it). My respect for the gals in the office outweigh my frustration for Rick, so I'll keep my policy here instead of going to another agent.

Mark and Noreen are awesome! They are always so helpful and get me a great rate for both auto and…read morehome insurance!

From the owner: We are a full service insurance agencyread more

I used to love this company--my original review on google raved about how friendly and easy they…read morewere to work with. But ever since they got bought (or whatever happened), they've become absolutely terrible. The communication is atrocious, they set completely false expectations, and worst of all, they do not get back to you. Even escalating my issue to someone higher up was a joke--they ignored me too. This company has completely fallen apart. Whatever made them great is dead and buried. DO NOT DO BUSINESS WITH THEM.

Wynette did a great job, finding difficult insurance for me. Highly recommend agent and company.read more