My bill for WiFi and tv has gone up 25% since February! That's insane. Called today and a…read morecustomer rep in the billing department said my bill hasn't increased, but promotions had expired. I took exception to that because my bill has increased by 25%, no matter how they try to spin it. That's classic.

Cox's Wifi is HORRIBLE. As someone in the IT-field who works from home 3rd shift, I can honestly…read moresay I have NEVER had a provider so bad. The Wi-Fi goes into an outage at least once month, sometimes multiple nights in a row...forcing me to drive into work at all hours of the night. I understand the need to update and/or do network maintenance every now and then, but I NEVER dealt with this many instances with Xfinity in all of my years working my job. I pay for the top-teir internet product they offer only to NOT be able to use it when I need to...without ANY maintenance warnings or alerts. I'm beyond disappointed and after, yet another, night in a row that I will be having to drive into the office at 3am, I will be calling in to complain and get my bill reduced. Today is 4/19/23 and they currently have a notice on the site saying the outage may be active until 3/23/23?!?!?! They're AWFUL. 0 out of 10...would NEVER recommend.

I hired Orlando to anchor some furniture. He drilled holes on the top of my furniture and put the…read moreanchors in the wrong spot. Not only did he put the anchors on wrong but he messed up my furniture. I hired him based on his great reviews and said he could do it. This is easy basic stuff now I'll have to pay for it to get it redone.

the best service the tech was on time and really nice he help me by mounting my tv and assemble my…read morefurniture and the price was good

Truly amazing service! Pete worked for 11 hours to get my TV looking as good as it possible can. He…read morewas very patient and explained everything that he was doing and why it was important to get the most our of my TV. He brought the latest gear and software, and was able to adjust every facet of my TV's operation. Now my TV picture looks amazing. Highly recommended!

Pete spoke on the phone with me long distance for more than an hour with what I would consider less…read morethan pertinent information before I had to cut the call due to a rather large charge on my phone bill. Not a big deal I thought, he just cares about his customers. We had originally decided to meet in december to have my television calibrated, but something personal came up on his end and he had to cancel. Not a big deal since I was having some financial troubles and didn't mind waiting until things got better. I told him I would get ahold of him when they did, likely in the spring. I contacted him in the spring to let him know I was still interested, but didn't have the money then and I would contact him later on when I did. A couple months later in the summer I emailed him to schedule an appointment for the fall. When I did this, he then quoted me a much higher price than he did in the winter, and said he needed to be paid all of it up front. I did not have the money to do this, so I said "Unfortunately I don't think I can afford it right now. I'm heading back to school in September, and thought I would have the extra funds but it's looking like I won't. I don't mean to waste your time. I hope you will be available in a couple of years when I finish and am working in a field where I will be more financially stable." His response was "I appreciate your honesty, but the fact is you did cause me to waste valuable time and effort responding to your on and off again quest to get your TVs calibrated. That's why I insisted on a pre-appointment deposit because I was very concerned about you changing your mind. I do wish you well and hope that you achieve financial stability." I found this reply to be rather rude and hypocritical considering he was the one who initially cancelled our original meeting, and costed me 100 dollars on my phone bill. I let him know this, and he told me to grow up. So yeah. Those are the facts.

Be very careful when they try to sign you up with incentives! I was supposed to get a free…read moreAmazon.com gift card. Now they are asking me what the code was from a month ago. Who remembers the code after everything was all set up! So I signed on with Dish and Frontier wireless in order to receive the gift card. I'm am actually on the phone trying to get my free gift card. The wait time on hold is ridiculous and you cannot cancel for two years or you pay a large fee!! I say if they record your conversation then listen to it because then they will get the code and the rep telling me all about my free gift card. I smell fraudulence and it stinks!!! They are now telling me it will take 2 to 4 weeks, I'll let you know? Still didn't get the gift card!!! Thank goodness I didn't get the gift card because then you couldn't cancel!! I changed service which was tough to do! They were pushy and rude! Not using your service anymore!

Once Again I have had the horrible experience to have to call Dish Network regarding a reoccurring…read moreproblem with one of my home receivers ( I have several receivers in my home) This one receiver constantly shorts out and the screen goes black. I have done everything as requested to fix this receiver via their phone reps and online help. I'm at the point now where I told them I Do Not work for Dish and should not have to fix their equipment !! I have asked for service and for the receiver to be replaced! Apparently my request is not acceptable! They have refused saying I should "troubleshoot" the receiver as instructed! How Many Times must I do this??? Now this company has the unmitigated gaul to say they will (one time only) send me another receiver for Me to Hook Up and if that wasn't the problem they are absolved from any further responsibilities regarding this matter. In my opinion Dish Network needs to immediately revamp their service before even more customers leave their network.

I have never witnessed a service technician go above and beyond as Brennan did.My television would…read morenot communicate with my home theater system,He not only tried a new adapter but took me to the retailer in his company van to exchange the television for a model that would work.Even the girl at the service desk said"you brought your own technician". Kudos to him and his supervisor Frankie,who followed up with a call later. I just could not believe that kind of dedication still exists today. EASTERN VIDEO SERVICES...THE BEST BY FAR Thank you Joe D.,a customer forever

I contacted AT&T on December 27th due to a problem that we were having with our service. After…read moretalking to the customer service representative, it was determined that we needed an updated box since we have had the same receiver box since 2010. An appointment was set up for Monday December 31st. We received a phone call on Sunday night stating that the appointment would have to be cancelled as the technician did not have a receiver box (which I believe is necessary for any Direct TV customer) and the earliest they could come was Thursday, Jan. 3rd. We continued to have problems with the sound on our receiver (which was the original problem that caused us to purchase a new television) We contacted customer service again and the earliest appointment we can get is Monday January 7th. After spending over 300 dollars for a new television and missing work as they did not call until the night before to cancel we are told that we will have to wait a week and a half to resolve this problem. I feel that it is poor customer service as we called on December 27th and they set us up as a priority and got an appointment within 2 days and then appointment cancelled the night before. We missed work and when calling customer service stating that they could not help us even though the equipment that they supposedly was out of was a common piece of equipment that any customer needs. After being a customer for over 20 years I feel that is is a disgrace as to how they treat their long standing customers