While I was signing up for the family plan,your representative informed that he would contact the…read morecrew to ensure that I would receive a discount for the upcoming service at my home that day.I was scheduled between 1400 and 1600 hrs and your service tech arrived just before 4 PM.He assessed the work to be performed and remarked that the job would cost $233.00.I asked him to proceed and in less than one hour he completed the task.He was very professional,polite,and completed the task in approximately 1 hour.I received the standard 10% discount and we parted our ways.I realize the costs have gone up over the years but $259.00 for a one our job seems a bit steep.I live on a fixed income and have to honestly tell you that you are really out of my league.I can't afford you even though your response times are excellent and your service technicians are second to none.Keep up the great work and thank you. Respectfully Peter Andrysiak

Just made appointment for A/C system maintenance for tomorrow. Time window stated is 2pm - 6pm with…read morea 30 minute advance phone call for notification of arrival time. ***Will post details tomorrow regarding their arrival and services we received.*** They never followed up. Just took our $89 and ran.

I've been using these guys for years now. They always show up when they say they will, they don't…read moretry to up sell all the time. Time after time their quotes come in under anyone else's. You can trust them to give you good value and get the job done. So far, I've used them for. -AC Repair and replacement. -Plumbing repair and installation -Electrical repair -Renovation They are my go to vendor.

I love these guys! They are honest, on-time, and very professional. They installed a brand-new HVAC…read moresystem for a condo in Oro Valley. Thanks to them, I pay less for AC, and I have an incredible unit for many years to come!!! :) Give me a shout!!!

We have used Silverado several times over the years for various plumbing projects that come up in…read moreour old house. This time my wife was convinced we needed a new hot water heater and we had some other minor leaky faucets and such that needed attention. So, I called and set up an appointment for the other day. There was a minor mix-up in the dispatch office on the morning of and the wrong guy with the wrong truck with the wrong orders showed up on time (that was nice). Several excited calls followed and then David showed at about 10 a.m. in the right truck with the right tools and the right parts to do the work. Removal and installation of the new tank went quickly as did the other plumbing issues. The point is, Silverado came through and took care of us while David was always friendly and polite. He worked quickly and expertly finishing everything it what seemed to be a short amount of time. Everything was cleaned up and it all works great now. Rates were reasonable for this market and cost of living for the new tank plus labor and few misc. parts. Highly recommend Silverado for your plumbing jobs.

In the 7 years since the first time I called them, I've used Silverado a handful of times for small…read morestuff and they've always been reliable - but last week Rodney really went above and beyond: I had 2 really old shower faucet cartridges that needed to be replaced (and I don't like doing them myself in case they break off inside the valve body) but when he took the first valve cover off we realized the retaining clip was missing (probably corroded into pieces long ago) and only age & friction were holding in that cartridge. I made a quick run to Ace to see if they had any replacement clips while he checked his truck for any spares. When I came back empty handed I found him using the one good clip I had from the second shower as a template to make a new clip out of wire from his truck. Instead of being stuck w/o water all day while driving across town to plumbing store to find the part, this guy had me up and running in 30 extra minutes.

I contacted Cal's Plumbing to address several concerns. I had inquiries regarding my hot water…read moreheater. Zack was personable, transparent, and highly professional, providing comprehensive answers to all my questions. I highly recommend this company.

So a repeat customer and had a new faucet install in a newer home. Was quoted over $400 for install…read moreafter a $100 faucet install credit. I said no way; Googled average faucet install in Tucson from $150-$250. The technician got a little defensive and I said I'd pay $300 out of pocket max. A couple seconds later he had adjusted to $295. He did a good install, took him literally 20 mins to install. Received a f/u call from Cal's and I complained on initial quote. They were going to have a Supervisor call me back and never did. I thought it was a little rip-offy and I'm sure they take advantage of seniors who just agree with whatever. Not me!

Had a nice interaction with the handyman, Kelly. Unfortunately they could not fix my problem due to…read morea unique lock design by the manufacturer. They charge a 2 hour minimum per visit but because they couldn't help me were kind enough to only charge 1 hour. I appreciated that gesture and will consider Response Crew in the future.

Kelly repaired our fence the next day (sooner than I expected!) at a reasonable price. Kelly was…read moredetailed, efficient, friendly, and communicated clearly. Yigal at their office later called me to verify that everything went well. I greatly appreciated the follow-up and their clear intent to ensure that I was highly satisfied with their work. I could not ask for more! I will call Response Crew the next time I need their services, and I would highly recommend their business to others.

Our water heater went out. After a few quotes from other companies I chose Plumber of Tucson…read morebecause they were up front and honest about the work that needed to be done. Chris was very professional, polite and customer service oriented. They were quick to respond to my inquiries and I was able to get an appointment right away.The finished job was awesome and it was great to have hot water again. I would highly recommend Plumber of Tucson . When I need any plumbing services in future I will definitely call them!

This is the second time we've had repairs done by Plumber of Tucson, and both times we've been very…read morehappy! Our 1950s house has the original cast iron pipes, and when a drain backed up and flooded our master bathroom, we were worried the whole house might need to be replumbed. Gino and Peter came promptly, scoped out the situation and showed us the videos. They scheduled a thorough cleaning of our pipes to remove the blockage, and advised us to replace our very low flow toilets which were adding to the problem. After the cleaning and toilet installations, we were very happy to hear that the pipes are in decent shape and given info to help prevent future problems. The bill was reasonable for the amount of work done. They left their work areas spotless. We are happy repeat customers and highly recommend Plumber of Tucson!!

Having had used Bill in the past, I knew I could not go wrong getting his advice and expertise for…read moremy home needs. My water softener from years ago needed replacement and I wanted to have installed a RO system, based on my water quality from EWG (a resource Bill said I should check out) Bill advised me on what softener to get and what type of RO to get. The RO is tankless and replaces minerals. Very important. Bill responded promptly to my reaching out and my two items were installed the same day. Very reasonable pricing. A smart and conscientious worker. Wouldn't call anyone else!

I have been in construction for 42 Yrs. I usually do not come on YELP to make comments as most have…read morenothing better to do but complain. So, not only with Bills Plumbing, but I will also be yelping about many of the other companies I have found on YELP. These companies show 5 stars but do not seem to offer the service or return calls. After living in Tucson for 2.5 Yrs now, I am sick and tired of being treated like this by these so called "Professional" contractors and vendors. So, I felt I had to warn potential clients of what I am finding not only with Bills Plumbing, but other unprofessional contractors and Vendors that do not want to work or care about it. I have interviewed over 10 plumbing companies with no reply, just promises, then I never hear from them. Same with Cabinet companies, drywallers, stucco companies etc. It is just mind boggling and I hear it is an issue here in Tucson. When I reached out to Bills via phone calls, and followed up with additional phone calls, never did I received a response. Also, what is is with the contractors and vendors the do not have an outgoing message to see if you are reaching the write company or not. VERY unprofessional. I want to know who I am calling. God forbid that they answer the phone with their business name. Just hello! I always ask, is this so and so company? I have a three-time rule now, you ignore me then I am moving on as it is obvious you do not need business or a job. At least let a potential client know upfront, you are either too busy or not interested then provide excuses and lies you cannot meet up too. When I had my showroom in CA, customer service was performed to all our clients, hence why were slammed due to our response. Never EVER leave a client or potential client hanging. It is rude, disrespectful, and extremely unprofessional. I told my employees ALWAYS return a call and never lie to the clients. It is harder to remember lies than the truth. Sadly, this new generation does not understand this concept or of customer service skills or professionalism. Hell, they do not even know how to sign their name in cursive. Very sad.

I called to replace my 12-year old water heater. These folks explained nuances to me, gave me a…read morenext day appointment and charged less than half what other companies quoted. Elliott was pleasant, efficient and informative. I can't praise them highly enough.

Robert replaced my water heater and did incredible quality work. Very professional and was done in…read morea timely manner.