I've been a patient of The Doctor for almost a decade. The team are friendly and attentive. Their…read morespace is clean and spacious. Sam the approachable office manager is very helpful and efficient, he goes out of his way to assist even after clinic hours and answers my questions and concerns. Dr. Shay is sweet and competent! My doctor, Dr. Madrid is very patient and kind, she listened to all my concerns and understood my hesitations without judgement, and then presented the best options to take for the betterment of my health. If you are looking for a type of care that is sincere, supportive and efficient; The Doctor West Hollywood is the right place for you.

Ok first things first I came here in a vulnerable time when I needed STD screening and Pap smear…read more The doctor Shradha Patel had some of the worst bedside manner I've ever gotten. 0 personality, that's fine. But she continued to lecture me about cancer screenings using fear tactics ("I knew a 25 year old who died from breast cancer bc she wasn't doing daily exams"). Mind you, I'm here literally for a cancer screening - so why are you trying to freak me out?? Next, the management. When I left, I said "do I need to schedule my follow up?" And the lady at the desk said no, your doctor scheduled it. You'll get a confirmation in your email. Never got any correspondence so I assumed no news is good news and forgot about it. Then I get the most unprofessional, goofy ahh text threatening me with a $250 no show fee. I was still able to take my telehealth call even though nobody told me about it, which makes this even crazier. I still had my appointment. There are so many clinics and better offices to be taken care of in LA. Just steer clear of this sh*t show.

The best Doctor ever!!!! Such a sincere, very caring…read moreDoctor. The only Doctor I have ever seen that absolutely cares.

A very nice old-school doctor, without modern "let`s try that". He knows exactly what needs to be…read moredone and where. Thank You, doctor Shemer.

A+ service I'm…read morereceiving care here to deal with menopause. Let me tell you something, the care I'm getting has made my life much better. I initially met with Dr Pegah. The two rx she prescribed ended up being the key things to help with all my symptoms. I'm sleeping much better which has been the biggest plus. Next, I met with Christina to try acupuncture as I'm experiencing chronic back pain. I've only been able to do one session as my insurance unfortunately doesn't cover the service here for some reason. My last visit was with Dr Shreya for a follow up. It feels so good to receive such great care. Most importantly, I feel heard. Big props to Jocelyn for having such light hands that despite me being scared of needles (she didn't know) - I barely felt it when that thing went in for my blood draw. Thank you Tia Care Team.

As a new non paying member I must say this place has been a very refreshing experience and approach…read moreto women's health care for the total person. I've gotten more instant accurate care and results from using this provider at the start of this year and it's been better than my 20 years at a facility that shall not be named here...

He is everything you want in your Primary Care Physician. Kind, attentive, problem solver. Highly…read morerecommend.

Appointment scheduling was seamless, got in after only 1-2 minute wait, and Dr. Poritz was…read moreattentive and really helpful.

Dr DeFoto is the best doctor I've had in my 70 years of life. He is always accessible and…read morecommunicative when I need him. Takes his time in appointments, listen to any issues I have, and provides the best guidance and referrals when needed. I would highly recommend him to anyone looking for a doctor they feel completely open and comfortable with. Also, making an appointment or getting a prescription refill is always very easy and his support staff are the best.

Dr. DeFoto, has always been kind and thorough, He takes the time to call when I have a question,…read moreand in the office seem genuinely concerned. If I need to get in to see a Doctor and Dr. DeFoto isn't available, I have been met with the utmost professionalism, from the staff that I have seen. My Partner was a physician and knew many of the doctors in this practice. Sometimes the office doesn't return calls when you leave a message(only problem I have encountered) so, I find it better to call during business hours or send an email.

I was referred by Dr. Klapper to Dr. Kalpari for my pre-op tests and exam for clearance on my…read moreupcoming hip surgery. Dr. Kalpari is kind, knowledgeable, listened to me, and answered my numerous questions. It was obvious that I'm anxious about this surgery, and Dr. Kalpari said so many things that made me feel like I can do this:) He treated me with kindness even though he's probably heard the same questions for 30 years. (He's been doing pre-ops for Dr. Klapper that long!) Dr. Kalpari made me feel as if he was talking to a member of his family. I appreciate you, Dr. Kalpari, and I'm so happy that you will be taking care of me at Cedars after my surgery. Thank you!

I traveled from Valencia to consult with Dr. Kalpari I and am extremely pleased with the results…read more He has assisted me in losing nearly 70 pounds and has reduced my blood sugar from 10.1 to 6.1 within four months. I am very satisfied with my progress.

I enjoyed the health professionals okay, but my son had a different doctor each visit, which to me…read moremeans the doctors come and go easily. Which meant inconsistent care. Not to mention the Health Coach and the Doctor were often saying completely different things, so there is not congruent communication between these two parties. Also, this company makes NO effort to proactively communicate with you. Meaning, if you were to sign up for a year and not reach out to set up appointments, they would take your money and offer no refund or grace even though they rendered ZERO services. And it is NOT EASY to make those appointments. His doctors (because he has many) were sometimes booked out a month and a half or only available for tiny windows within a week. They refused to give us a refund after they auto-renewed our account after a year. When the doctor said it was our last appointment, I assumed we were done. However, they continued to bill us for 3 months before I noticed what was happening. I was told repeatedly that they have a strict no-refund policy. Even though they have made NO effort to contact us. No communication alerting us to this renewal. No attempts to schedule new appointments. I find this unethical. Unfair. If the services themselves were phenomenal, I would at least give 3 stars. But for mediocre, and often disjointed services, on top of their dishonorable business practices, I say JUST GO TO A LOCAL FUNCTIONAL MEDICAL DOCTOR NEAR YOU!

I truly cannot believe how much Parsley has failed and declined over the past few years. For a…read moreconcierge service for which one pays a premium it's an absolute atrocity. Service is subpar and many times, stress-inducing, which causes illness: 1. No in-person visits in LA office (used to be an option) 2. No on-site lab draws in LA office (used to be an option) 3. Constant Dr turnover, requiring starting over multiple times 4. Not enough doctors due to turnover (currently I am not assigned to a doctor) which is ridiculous given the cost. Only options after multiple doctors leaving are NPs or PAs. 5. Slow response times to questions 6. Messaging system that is built to direct you to unhelpful articles rather than putting you in contact with proper channel to receive answer. Follow the prompts and rather then get a box to write a message, get an unhelpful auto response. 7. Incomplete instructions 8. As per the entire medical system, requires patients to do extensive knowledge and advocate for themselves rather than receiving truly helpful care 9. Hard to schedule appointments 10. No rollover policy for unused appointments even if due to doctors taking leave or leaving (which again, has happened multiple times). 11. A couple other items I will not mention but which were unprofessional 12. Incomplete testing for intensive tests 13. No app - or if there is one, not well marketed or advertised 14. Very impersonal and seemingly low budget service - feels like everyone is working from home in their pajamas and somehow still overbooked and slow to respond 15. Minimal results in healing illness (have virtually seen no improvement via Parsley, whereas, by contrast, I see much improvement when going to a Naturopath). 16. On top of slow response times to messages - INCOMPLETE answers. On more than one occasion I have had to ask the same question three times before receiving an answer. 17. Had to basically dictate my latest protocol and was given INCOMPLETE treatment because I assumed my dr. would prescribed the typical two different medicines one usually does for what I have, because it's clinically proven to be more effective, and that of course, was not what happened. I was prescribed one. 18. Was called after a doctor visit and asked if I could reminder her what she said because she had had three back-to-back calls and forgot what she had told me about what kind of tests we where doing and where I was doing them. 19. Practitioners do not consider what type of plan you have and suggest you schedule multiple follow-ups (more than necessary) so you run out of sessions with them. 20. Asked for a test on the first visit with my new practitioner (not dr, a PA) and was told she didn't want to overload me. Then finally got the test on my second visit...confirmed I have what I suspected (which means my initial diagnosis she wrote down without testing was both vague and wrong) since I had never been cured of it and pushed my healing back by three months. 21. Received a questionnaire to ask for feedback on how my service was, responded with my concerns, was told they'd like to schedule a call to talk to me. I responded, we scheduled a time...no call. I've followed up twice with messages now.... no response. Shall I keep going? There's more. Wow just read up multiple other peoples reviews after posting this. Sounds like they should be reported.

Beautiful place, Very professional. Doctor is very knowledgeable, takes his time to explain and…read morerecommend the procedures. Highly recommended!

Doctor Greg Haroutunian is amazing, he uses innovations and therapies that regenerate the human…read morebody. He works with top scientists to treat the root causes of aging through knowledge of stems cells, cell regenerative signaling, and more. The facility is conveniently located, immaculate, and professional. I would highly recommend him and his staff for both cosmetic, regenerative, and anti-aging medicine. You are dealing with the best of the best here.

Great ‍ Dr he speaks fluent Russian and is very good at his job. His waiting room is small but cozy…read moreand comfortable. Most importantly he is very friendly and knowledgeable in his profession. His care is 2nd to none. My grandma has received care from him for the last 30 years. Since 1995. Jk

DO NOT GO HERE IF YOU VALUE YOUR HEALTH. I am prefacing this by saying the US MEDICAL BOARD has…read morebeen notified but I need to make sure that this type of mistreatment does not happen to anyone. Valery Shulman and his whole office are absolutely horrible. I have been his patience since I was 18 years old, I am now 23 and while the service and care have always been less than standard, I dealt with it because it was convenient. The last couple weeks I have been dealing with a cancer scare. I needed a biopsy, and MRI w contrast (this is important for later) and multiple other tests. After I got my mammogram and X-ray done I was told by the doctor who would be performing my biopsy that I should get an MRI w contrast. I had to BEG Shulman for a referral. When I finally got one I booked the appointment for April 4, the appointment was scheduled everything seemed fine. The day before the appointment I receive a message to confirm my appointment, which I do. About 45 minutes later I get a call that I can no longer come to my appointment because SHULMAN CALLED THEM AND SAID THAT I SAID THAT I NO LONGER WANTED THE APPOINTMENT BC I DIDNT THINK IT WAS NEEDED. They never called me and asked, of course I wanted the appointment. This was a very important appointment. I tell the person on the line that I do want an appointment and it's a mistake. Turns out Shulman gave the wrong type of referral and tried to save him self by saying that I didn't want the appointment. The person on the line says that all they need is a verbal OKAY from Shulman to continue with the appointment. The next 3.5 hours are filled with me and my mom calling Shulmans office trying to get him to give the okay, he refuses. While his nasty receptionist SOPHIA is hanging up the phone and using nasty nasty language to talk to me and my mother . My mom went to his office which he yelled at her, kicked her out, and refused to help. He kept insisting that it's not his responsibility and that he knows what he's doing. When he finally said that he would call, we were so pleased that his would all be over. I wait another 45 minutes and call back the MRI place only for them to tell me that Shulman in fact didn't not give his okay, and when they tried calling him he just kept hanging up on the MRI place FOUR TIMES. Finally, I decide that I will just pay for the MRI W CONTRAST out of pocket for my appointment that was supposed to be on April 4 at 4pm. I call the mri place to tell them that I will be paying out of pocket to which they respond THAT SHULMANS OFFICE CALLED 25 MINUTES AGO AND CANCELED MY APPOINTMENT. Now, a procedure that was immensely important to my health is canceled with no future appointments available in the next 2 months (I needed to get this procedure done before my biopsy). Shulman decided to cancel my appointment because of his petty vendetta against me. After all of this, I call him again to find out why he did it, he says, "your mom canceled it, not me" THAT IS A COMPLETE LIE. My mother was either on the phone with me or with me the whole time. He is a horrible, nasty, disgusting old man. He is trying to make sure I do not get the care I need and CANCELING APPOINTMENTS ON MY BEHALF. Do not go here. Go anywhere else. He is horrible.

*** VIOLATION *** of California Health and Safety Code (HSC) § 123114…read more Prestige Medical Center is in violation of California Health and Safety Code (HSC) § 123114, which prohibits healthcare providers from charging patients fees for filling out forms or providing information for public benefit program claims or appeals. Prestige Medical Center refusing a 78 year old disabled low income person to fill out the IHSS form without $100.00 payment.

Better glad with Vlad -- you'll leave swell and well…read more Dr. Vlad is one of the last physicians who truly provides concierge-level care without the extra cost. He makes you feel like you're in a small town where everyone knows your name. He diagnosed issues others overlooked and treated them with precision and genuine care. His staff is just as remarkable--warm, organized, and deeply attentive. Calls are returned, follow-ups are handled seamlessly, and every interaction feels personal and respectful. The entire office operates with efficiency and heart, which is rare to find. They always fit me in. And even if his last name is a little hard to pronounce, the quality of care is worth the effort Nu-sin-o-vich