I've been a patient of The Doctor for almost a decade. The team are friendly and attentive. Their…read morespace is clean and spacious. Sam the approachable office manager is very helpful and efficient, he goes out of his way to assist even after clinic hours and answers my questions and concerns. Dr. Shay is sweet and competent! My doctor, Dr. Madrid is very patient and kind, she listened to all my concerns and understood my hesitations without judgement, and then presented the best options to take for the betterment of my health. If you are looking for a type of care that is sincere, supportive and efficient; The Doctor West Hollywood is the right place for you.

Ok first things first I came here in a vulnerable time when I needed STD screening and Pap smear…read more The doctor Shradha Patel had some of the worst bedside manner I've ever gotten. 0 personality, that's fine. But she continued to lecture me about cancer screenings using fear tactics ("I knew a 25 year old who died from breast cancer bc she wasn't doing daily exams"). Mind you, I'm here literally for a cancer screening - so why are you trying to freak me out?? Next, the management. When I left, I said "do I need to schedule my follow up?" And the lady at the desk said no, your doctor scheduled it. You'll get a confirmation in your email. Never got any correspondence so I assumed no news is good news and forgot about it. Then I get the most unprofessional, goofy ahh text threatening me with a $250 no show fee. I was still able to take my telehealth call even though nobody told me about it, which makes this even crazier. I still had my appointment. There are so many clinics and better offices to be taken care of in LA. Just steer clear of this sh*t show.

A+ service I'm…read morereceiving care here to deal with menopause. Let me tell you something, the care I'm getting has made my life much better. I initially met with Dr Pegah. The two rx she prescribed ended up being the key things to help with all my symptoms. I'm sleeping much better which has been the biggest plus. Next, I met with Christina to try acupuncture as I'm experiencing chronic back pain. I've only been able to do one session as my insurance unfortunately doesn't cover the service here for some reason. My last visit was with Dr Shreya for a follow up. It feels so good to receive such great care. Most importantly, I feel heard. Big props to Jocelyn for having such light hands that despite me being scared of needles (she didn't know) - I barely felt it when that thing went in for my blood draw. Thank you Tia Care Team.

As a new non paying member I must say this place has been a very refreshing experience and approach…read moreto women's health care for the total person. I've gotten more instant accurate care and results from using this provider at the start of this year and it's been better than my 20 years at a facility that shall not be named here...

He is everything you want in your Primary Care Physician. Kind, attentive, problem solver. Highly…read morerecommend.

Appointment scheduling was seamless, got in after only 1-2 minute wait, and Dr. Poritz was…read moreattentive and really helpful.

Dr DeFoto is the appropriate balance of personable and professional in the medical world. A depth…read moreof career knowledge in medicine. I have a great confidence in this doctor and highly recommend him.

Dr DeFoto is the best doctor I've had in my 70 years of life. He is always accessible and…read morecommunicative when I need him. Takes his time in appointments, listen to any issues I have, and provides the best guidance and referrals when needed. I would highly recommend him to anyone looking for a doctor they feel completely open and comfortable with. Also, making an appointment or getting a prescription refill is always very easy and his support staff are the best.

I was referred by Dr. Klapper to Dr. Kalpari for my pre-op tests and exam for clearance on my…read moreupcoming hip surgery. Dr. Kalpari is kind, knowledgeable, listened to me, and answered my numerous questions. It was obvious that I'm anxious about this surgery, and Dr. Kalpari said so many things that made me feel like I can do this:) He treated me with kindness even though he's probably heard the same questions for 30 years. (He's been doing pre-ops for Dr. Klapper that long!) Dr. Kalpari made me feel as if he was talking to a member of his family. I appreciate you, Dr. Kalpari, and I'm so happy that you will be taking care of me at Cedars after my surgery. Thank you!

I was looking forward to having a new general doc & unfortunately after 2 tries - I won't be back…read more The only exceptional person on the team is the phlebotomist who is an absolute sweetheart. The office has super thin walls so you hear everything in the rooms + the common corridor I was told that patients are to examine their own lab results and that the doctor does not review them unless specifically asked by patients or when the lab calls him for life threatening results The doc marked off and billed my insurance for every test besides the 1 test that was concerning and what I had actually come in for Dealing with the billing after each visit was just as unenthusiastic as the appointment itself When I questioned the invoice from the lab, I was told that I, as the patient need to tell the doctor what tests he needs to ask the lab for Unfortunately, In my experience with this office, It felt like all they want to do the bare minimum & just bill your insurance and they don't actually care about the actual patients :-/

I enjoyed the health professionals okay, but my son had a different doctor each visit, which to me…read moremeans the doctors come and go easily. Which meant inconsistent care. Not to mention the Health Coach and the Doctor were often saying completely different things, so there is not congruent communication between these two parties. Also, this company makes NO effort to proactively communicate with you. Meaning, if you were to sign up for a year and not reach out to set up appointments, they would take your money and offer no refund or grace even though they rendered ZERO services. And it is NOT EASY to make those appointments. His doctors (because he has many) were sometimes booked out a month and a half or only available for tiny windows within a week. They refused to give us a refund after they auto-renewed our account after a year. When the doctor said it was our last appointment, I assumed we were done. However, they continued to bill us for 3 months before I noticed what was happening. I was told repeatedly that they have a strict no-refund policy. Even though they have made NO effort to contact us. No communication alerting us to this renewal. No attempts to schedule new appointments. I find this unethical. Unfair. If the services themselves were phenomenal, I would at least give 3 stars. But for mediocre, and often disjointed services, on top of their dishonorable business practices, I say JUST GO TO A LOCAL FUNCTIONAL MEDICAL DOCTOR NEAR YOU!

I had been watching Parsley Health for a couple of years, and in April, I decided to get an annual…read moremembership. I was drawn to their holistic, functional approach to medicine. I also liked the idea of having a team of support, including a doctor and health coach, working together to help me live an optimal life. I'm also very keen on technology and supporting efforts to use technology in innovative ways. Let's just say: The reality of Parsley Health is much different than the painted vision of Parsley Health. To summarize: My doctor and health coach were nice, but I could sense their boredom and exhaustion with one Zoom call after another day after day. Also, Parsley's scheduling and use of technology truly sucks. The Parsley Health model may work for some, but it didn't work for me. I canceled my membership in July. If interested, I've shared some details below that led to my decision. RECEIPTS. I paid for the annual membership (~$2K). I expected to receive a receipt soon thereafter. I never received one. When I asked for one, they said that they were happy to provide a receipt after every doctor visit for ~$400 ($2K total/5 visits). That way, the doctor could provide relevant diagnostic codes for insurance/FSA purposes. When I asked for receipts for my first 2 doctor visits, I was literally shocked at the diagnostic codes my doctor noted. Not only did the codes not apply to me, but it's also nothing we ever discussed. When I asked the doctor about it, her attitude was, "Don't worry. It won't impact your insurance." Excuse me. SCHEDULING. I don't know if it's the doctor/health coach combo I picked, but trying to get a Zoom call scheduled at a decent hour was next to impossible. My first doctor visit was at 5AM PT. If I hadn't taken that slot, the next available appointment was 2 months later. If you live on the West coast, good luck. At one point, I got an email from a Parsley Health employee who wanted me to schedule a 30-min appointment with her to discuss my experience so far. I don't know if everyone got this invitation because when I went to schedule on her online calendar, she had no openings for the next 4 months. I just deleted the email. BLOODWORK. One thing I really liked - or so I thought - was the comprehensive lab work they have you do after your first appointment with your doctor. They tell you it's fine to break into two lab appointments, but I opted to do it all in one visit. Why not just get it done? The lab ended up taking 17 vials of blood. They took all they could out of one arm - 14 vials - then poked the other arm to get the other 3. All I can say is I was glad someone drove me. LAB RESULTS. The most enlightening, new piece of information I got from all the bloodwork is that I have very high lipoprotein (a) levels, which means I have a high risk of heart disease and stroke. I had never heard of lipoprotein (a) before. Through my research, I learned that it's genetic and it's something you can't really fix. When I reviewed these results with my doctor, she was not concerned at all nor did she offer any suggestions on how to mitigate or lessen the blow of this discovery. OTHER TESTS. Not once did we ever discuss getting regular mammograms or colonoscopies. That shocked me. When I looked into scheduling my own tests, the facilities I looked into wanted to send the results to my primary care doctor, which was Parsley Health. However, Parsley isn't into having you upload results from external sources. Like I said, I've canceled my annual membership (without a refund). This experience has reminded me of one of those commercials where the actor says, "I'm not a real doctor, but I play one on TV." Parsley's version is: "I may be a real doctor, and I play one on Zoom." I've scheduled an appointment with my traditional primary care doctor from a few years back, who, I might add, will be happy to review all my results from Parsley and guide me accordingly. She'll also kick my butt and tell me to get a mammogram. Let the good times roll.

Beautiful place, Very professional. Doctor is very knowledgeable, takes his time to explain and…read morerecommend the procedures. Highly recommended!

Doctor Greg Haroutunian is amazing, he uses innovations and therapies that regenerate the human…read morebody. He works with top scientists to treat the root causes of aging through knowledge of stems cells, cell regenerative signaling, and more. The facility is conveniently located, immaculate, and professional. I would highly recommend him and his staff for both cosmetic, regenerative, and anti-aging medicine. You are dealing with the best of the best here.

I highly recommend Dr. Shulman. He combines exceptional professional knowledge with genuine…read morecompassion and empathy. He takes the time to listen, carefully evaluates each situation, and thoughtfully selects the most appropriate treatment options. I especially appreciate the individualized, patient- and family-centered care he provides. He has treated my mother with kindness, respect, and professionalism, and we have always felt that she is in excellent hands. I would also like to recognize his assistant, Lena. She is professional, caring, and attentive, and she consistently goes above and beyond to make patients and their families feel comfortable and supported. Together, Dr. Shulman and Lena make an outstanding team, and I am truly grateful for the excellent care they provide.

Great ‍ Dr he speaks fluent Russian and is very good at his job. His waiting room is small but cozy…read moreand comfortable. Most importantly he is very friendly and knowledgeable in his profession. His care is 2nd to none. My grandma has received care from him for the last 30 years. Since 1995. Jk

Better glad with Vlad -- you'll leave swell and well…read more Dr. Vlad is one of the last physicians who truly provides concierge-level care without the extra cost. He makes you feel like you're in a small town where everyone knows your name. He diagnosed issues others overlooked and treated them with precision and genuine care. His staff is just as remarkable--warm, organized, and deeply attentive. Calls are returned, follow-ups are handled seamlessly, and every interaction feels personal and respectful. The entire office operates with efficiency and heart, which is rare to find. They always fit me in. And even if his last name is a little hard to pronounce, the quality of care is worth the effort Nu-sin-o-vich

This "medical" center is an absolute SCAM. When I called to make the appointment, I told the nurse…read moreabout the medications I was taking, and also wrote them on the new patient form. I was told that their credit card machine was down... yeah right! They had me go take cash out of the ATM- first sign of shadiness. I met with the "doctor" for all of 2 minutes and was told that they could not help me because my medication wouldn't mix. I have taken these medications for years without any sort of problem, and my previous doctor renewed them every time. I requested a refund since they had prior knowledge of the medications- they shouldn't have even scheduled an appointment! Who seriously scams someone who doesn't have health insurance?! Obviously I didn't have extra $ to just throw away. If you want to kiss $150 goodbye and be treated RUDELY, this is the place for you!

Dr. Makovoz and her team are always so thorough, supportive and effective in all faucets of their…read moreoperation! From the second you check in with Luba to when you meet with Ina and then to Dr. M! Nothing but pure TLC in this office. HIGHLY recommend. Thank you!!

I do not recommend going to this doctor to anyone. The sanitary conditions there are…read moreterrible--absolutely awful. And the person sitting at the front desk is extremely rude--just incredibly rude.