I've been a patient of The Doctor for almost a decade. The team are friendly and attentive. Their…read morespace is clean and spacious. Sam the approachable office manager is very helpful and efficient, he goes out of his way to assist even after clinic hours and answers my questions and concerns. Dr. Shay is sweet and competent! My doctor, Dr. Madrid is very patient and kind, she listened to all my concerns and understood my hesitations without judgement, and then presented the best options to take for the betterment of my health. If you are looking for a type of care that is sincere, supportive and efficient; The Doctor West Hollywood is the right place for you.

Ok first things first I came here in a vulnerable time when I needed STD screening and Pap smear…read more The doctor Shradha Patel had some of the worst bedside manner I've ever gotten. 0 personality, that's fine. But she continued to lecture me about cancer screenings using fear tactics ("I knew a 25 year old who died from breast cancer bc she wasn't doing daily exams"). Mind you, I'm here literally for a cancer screening - so why are you trying to freak me out?? Next, the management. When I left, I said "do I need to schedule my follow up?" And the lady at the desk said no, your doctor scheduled it. You'll get a confirmation in your email. Never got any correspondence so I assumed no news is good news and forgot about it. Then I get the most unprofessional, goofy ahh text threatening me with a $250 no show fee. I was still able to take my telehealth call even though nobody told me about it, which makes this even crazier. I still had my appointment. There are so many clinics and better offices to be taken care of in LA. Just steer clear of this sh*t show.

The best Doctor ever!!!! Such a sincere, very caring…read moreDoctor. The only Doctor I have ever seen that absolutely cares.

A very nice old-school doctor, without modern "let`s try that". He knows exactly what needs to be…read moredone and where. Thank You, doctor Shemer.

A+ service I'm…read morereceiving care here to deal with menopause. Let me tell you something, the care I'm getting has made my life much better. I initially met with Dr Pegah. The two rx she prescribed ended up being the key things to help with all my symptoms. I'm sleeping much better which has been the biggest plus. Next, I met with Christina to try acupuncture as I'm experiencing chronic back pain. I've only been able to do one session as my insurance unfortunately doesn't cover the service here for some reason. My last visit was with Dr Shreya for a follow up. It feels so good to receive such great care. Most importantly, I feel heard. Big props to Jocelyn for having such light hands that despite me being scared of needles (she didn't know) - I barely felt it when that thing went in for my blood draw. Thank you Tia Care Team.

As a new non paying member I must say this place has been a very refreshing experience and approach…read moreto women's health care for the total person. I've gotten more instant accurate care and results from using this provider at the start of this year and it's been better than my 20 years at a facility that shall not be named here...

He is everything you want in your Primary Care Physician. Kind, attentive, problem solver. Highly…read morerecommend.

Appointment scheduling was seamless, got in after only 1-2 minute wait, and Dr. Poritz was…read moreattentive and really helpful.

Dr DeFoto is the best doctor I've had in my 70 years of life. He is always accessible and…read morecommunicative when I need him. Takes his time in appointments, listen to any issues I have, and provides the best guidance and referrals when needed. I would highly recommend him to anyone looking for a doctor they feel completely open and comfortable with. Also, making an appointment or getting a prescription refill is always very easy and his support staff are the best.

Dr. DeFoto, has always been kind and thorough, He takes the time to call when I have a question,…read moreand in the office seem genuinely concerned. If I need to get in to see a Doctor and Dr. DeFoto isn't available, I have been met with the utmost professionalism, from the staff that I have seen. My Partner was a physician and knew many of the doctors in this practice. Sometimes the office doesn't return calls when you leave a message(only problem I have encountered) so, I find it better to call during business hours or send an email.

I was referred by Dr. Klapper to Dr. Kalpari for my pre-op tests and exam for clearance on my…read moreupcoming hip surgery. Dr. Kalpari is kind, knowledgeable, listened to me, and answered my numerous questions. It was obvious that I'm anxious about this surgery, and Dr. Kalpari said so many things that made me feel like I can do this:) He treated me with kindness even though he's probably heard the same questions for 30 years. (He's been doing pre-ops for Dr. Klapper that long!) Dr. Kalpari made me feel as if he was talking to a member of his family. I appreciate you, Dr. Kalpari, and I'm so happy that you will be taking care of me at Cedars after my surgery. Thank you!

I was looking forward to having a new general doc & unfortunately after 2 tries - I won't be back…read more The only exceptional person on the team is the phlebotomist who is an absolute sweetheart. The office has super thin walls so you hear everything in the rooms + the common corridor I was told that patients are to examine their own lab results and that the doctor does not review them unless specifically asked by patients or when the lab calls him for life threatening results The doc marked off and billed my insurance for every test besides the 1 test that was concerning and what I had actually come in for Dealing with the billing after each visit was just as unenthusiastic as the appointment itself When I questioned the invoice from the lab, I was told that I, as the patient need to tell the doctor what tests he needs to ask the lab for Unfortunately, In my experience with this office, It felt like all they want to do the bare minimum & just bill your insurance and they don't actually care about the actual patients :-/

I enjoyed the health professionals okay, but my son had a different doctor each visit, which to me…read moremeans the doctors come and go easily. Which meant inconsistent care. Not to mention the Health Coach and the Doctor were often saying completely different things, so there is not congruent communication between these two parties. Also, this company makes NO effort to proactively communicate with you. Meaning, if you were to sign up for a year and not reach out to set up appointments, they would take your money and offer no refund or grace even though they rendered ZERO services. And it is NOT EASY to make those appointments. His doctors (because he has many) were sometimes booked out a month and a half or only available for tiny windows within a week. They refused to give us a refund after they auto-renewed our account after a year. When the doctor said it was our last appointment, I assumed we were done. However, they continued to bill us for 3 months before I noticed what was happening. I was told repeatedly that they have a strict no-refund policy. Even though they have made NO effort to contact us. No communication alerting us to this renewal. No attempts to schedule new appointments. I find this unethical. Unfair. If the services themselves were phenomenal, I would at least give 3 stars. But for mediocre, and often disjointed services, on top of their dishonorable business practices, I say JUST GO TO A LOCAL FUNCTIONAL MEDICAL DOCTOR NEAR YOU!

I had been watching Parsley Health for a couple of years, and in April, I decided to get an annual…read moremembership. I was drawn to their holistic, functional approach to medicine. I also liked the idea of having a team of support, including a doctor and health coach, working together to help me live an optimal life. I'm also very keen on technology and supporting efforts to use technology in innovative ways. Let's just say: The reality of Parsley Health is much different than the painted vision of Parsley Health. To summarize: My doctor and health coach were nice, but I could sense their boredom and exhaustion with one Zoom call after another day after day. Also, Parsley's scheduling and use of technology truly sucks. The Parsley Health model may work for some, but it didn't work for me. I canceled my membership in July. If interested, I've shared some details below that led to my decision. RECEIPTS. I paid for the annual membership (~$2K). I expected to receive a receipt soon thereafter. I never received one. When I asked for one, they said that they were happy to provide a receipt after every doctor visit for ~$400 ($2K total/5 visits). That way, the doctor could provide relevant diagnostic codes for insurance/FSA purposes. When I asked for receipts for my first 2 doctor visits, I was literally shocked at the diagnostic codes my doctor noted. Not only did the codes not apply to me, but it's also nothing we ever discussed. When I asked the doctor about it, her attitude was, "Don't worry. It won't impact your insurance." Excuse me. SCHEDULING. I don't know if it's the doctor/health coach combo I picked, but trying to get a Zoom call scheduled at a decent hour was next to impossible. My first doctor visit was at 5AM PT. If I hadn't taken that slot, the next available appointment was 2 months later. If you live on the West coast, good luck. At one point, I got an email from a Parsley Health employee who wanted me to schedule a 30-min appointment with her to discuss my experience so far. I don't know if everyone got this invitation because when I went to schedule on her online calendar, she had no openings for the next 4 months. I just deleted the email. BLOODWORK. One thing I really liked - or so I thought - was the comprehensive lab work they have you do after your first appointment with your doctor. They tell you it's fine to break into two lab appointments, but I opted to do it all in one visit. Why not just get it done? The lab ended up taking 17 vials of blood. They took all they could out of one arm - 14 vials - then poked the other arm to get the other 3. All I can say is I was glad someone drove me. LAB RESULTS. The most enlightening, new piece of information I got from all the bloodwork is that I have very high lipoprotein (a) levels, which means I have a high risk of heart disease and stroke. I had never heard of lipoprotein (a) before. Through my research, I learned that it's genetic and it's something you can't really fix. When I reviewed these results with my doctor, she was not concerned at all nor did she offer any suggestions on how to mitigate or lessen the blow of this discovery. OTHER TESTS. Not once did we ever discuss getting regular mammograms or colonoscopies. That shocked me. When I looked into scheduling my own tests, the facilities I looked into wanted to send the results to my primary care doctor, which was Parsley Health. However, Parsley isn't into having you upload results from external sources. Like I said, I've canceled my annual membership (without a refund). This experience has reminded me of one of those commercials where the actor says, "I'm not a real doctor, but I play one on TV." Parsley's version is: "I may be a real doctor, and I play one on Zoom." I've scheduled an appointment with my traditional primary care doctor from a few years back, who, I might add, will be happy to review all my results from Parsley and guide me accordingly. She'll also kick my butt and tell me to get a mammogram. Let the good times roll.

Great ‍ Dr he speaks fluent Russian and is very good at his job. His waiting room is small but cozy…read moreand comfortable. Most importantly he is very friendly and knowledgeable in his profession. His care is 2nd to none. My grandma has received care from him for the last 30 years. Since 1995. Jk

DO NOT GO HERE IF YOU VALUE YOUR HEALTH. I am prefacing this by saying the US MEDICAL BOARD has…read morebeen notified but I need to make sure that this type of mistreatment does not happen to anyone. Valery Shulman and his whole office are absolutely horrible. I have been his patience since I was 18 years old, I am now 23 and while the service and care have always been less than standard, I dealt with it because it was convenient. The last couple weeks I have been dealing with a cancer scare. I needed a biopsy, and MRI w contrast (this is important for later) and multiple other tests. After I got my mammogram and X-ray done I was told by the doctor who would be performing my biopsy that I should get an MRI w contrast. I had to BEG Shulman for a referral. When I finally got one I booked the appointment for April 4, the appointment was scheduled everything seemed fine. The day before the appointment I receive a message to confirm my appointment, which I do. About 45 minutes later I get a call that I can no longer come to my appointment because SHULMAN CALLED THEM AND SAID THAT I SAID THAT I NO LONGER WANTED THE APPOINTMENT BC I DIDNT THINK IT WAS NEEDED. They never called me and asked, of course I wanted the appointment. This was a very important appointment. I tell the person on the line that I do want an appointment and it's a mistake. Turns out Shulman gave the wrong type of referral and tried to save him self by saying that I didn't want the appointment. The person on the line says that all they need is a verbal OKAY from Shulman to continue with the appointment. The next 3.5 hours are filled with me and my mom calling Shulmans office trying to get him to give the okay, he refuses. While his nasty receptionist SOPHIA is hanging up the phone and using nasty nasty language to talk to me and my mother . My mom went to his office which he yelled at her, kicked her out, and refused to help. He kept insisting that it's not his responsibility and that he knows what he's doing. When he finally said that he would call, we were so pleased that his would all be over. I wait another 45 minutes and call back the MRI place only for them to tell me that Shulman in fact didn't not give his okay, and when they tried calling him he just kept hanging up on the MRI place FOUR TIMES. Finally, I decide that I will just pay for the MRI W CONTRAST out of pocket for my appointment that was supposed to be on April 4 at 4pm. I call the mri place to tell them that I will be paying out of pocket to which they respond THAT SHULMANS OFFICE CALLED 25 MINUTES AGO AND CANCELED MY APPOINTMENT. Now, a procedure that was immensely important to my health is canceled with no future appointments available in the next 2 months (I needed to get this procedure done before my biopsy). Shulman decided to cancel my appointment because of his petty vendetta against me. After all of this, I call him again to find out why he did it, he says, "your mom canceled it, not me" THAT IS A COMPLETE LIE. My mother was either on the phone with me or with me the whole time. He is a horrible, nasty, disgusting old man. He is trying to make sure I do not get the care I need and CANCELING APPOINTMENTS ON MY BEHALF. Do not go here. Go anywhere else. He is horrible.

Better glad with Vlad -- you'll leave swell and well…read more Dr. Vlad is one of the last physicians who truly provides concierge-level care without the extra cost. He makes you feel like you're in a small town where everyone knows your name. He diagnosed issues others overlooked and treated them with precision and genuine care. His staff is just as remarkable--warm, organized, and deeply attentive. Calls are returned, follow-ups are handled seamlessly, and every interaction feels personal and respectful. The entire office operates with efficiency and heart, which is rare to find. They always fit me in. And even if his last name is a little hard to pronounce, the quality of care is worth the effort Nu-sin-o-vich

This "medical" center is an absolute SCAM. When I called to make the appointment, I told the nurse…read moreabout the medications I was taking, and also wrote them on the new patient form. I was told that their credit card machine was down... yeah right! They had me go take cash out of the ATM- first sign of shadiness. I met with the "doctor" for all of 2 minutes and was told that they could not help me because my medication wouldn't mix. I have taken these medications for years without any sort of problem, and my previous doctor renewed them every time. I requested a refund since they had prior knowledge of the medications- they shouldn't have even scheduled an appointment! Who seriously scams someone who doesn't have health insurance?! Obviously I didn't have extra $ to just throw away. If you want to kiss $150 goodbye and be treated RUDELY, this is the place for you!

I do not recommend going to this doctor to anyone. The sanitary conditions there are…read moreterrible--absolutely awful. And the person sitting at the front desk is extremely rude--just incredibly rude.

Dr. Makovoz and her team are always so thorough, supportive and effective in all faucets of their…read moreoperation! From the second you check in with Luba to when you meet with Ina and then to Dr. M! Nothing but pure TLC in this office. HIGHLY recommend. Thank you!!