I came into Three Brothers Bike Shop needing a very basic brake adjustment and explained upfront…read morethat I was on a limited budget and only needed the bike made safely rideable. What bothered me was not even the final price it was the way the pricing kept changing during the interaction. I was initially told one thing, then additional charges kept being added for basic adjustments that most riders would assume were part of the same service. As someone with a long background in cycling, the experience felt more like being pressured than being helped. The work was completed, but the customer service and communication left a bad impression. My advice get exact pricing for every single adjustment before they touch your bike, because what sounds like a simple repair can quickly become much more expensive than expected.

It was neatly organized, the staff were very friendly, and the price was affordable compared to…read moreother places.

Was in a rush this morning and needed a tire fixed on my bicycle immediately. I walked up right as…read moreEnrique was opening up the store for the day this morning. He said to give him five minutes and had the tire fixed in no time. Great service, great store as well. I would definitely go back if I find myself in that area again.

This is the place to go to if youre pretty desperate and have no other options . This tiny shop is…read morein mcarthur park so go at your own risk . Customer service was pretty bad guys seemed like didnt want people coming in . Asked for helped on my bike and was met with pretty vague/dry answers. Go if you have no other options .

Great local bike shop. Exactly the kind of small business I like to support…read more Roderico is super friendly, communicates well, and get the work done quickly. I've brought my bike in there a couple times now and he has been straight forward, reasonably priced, and hassle-free. Highly recommend if you are looking for honest, cost-effective bike repair in the neighborhood.

Do not go to this place. Several months ago, I brought my electric scooter in for repair. The owner…read morequoted sixty dollars to just look at it. That's expensive for a Quick Look but I needed it fixed. I realized now after several months that he didn't even open it up to look at it. The warranty sticker which blocks the screws required to open up the scooter is completely untouched meaning he didn't inspect or do anything to the scooter. Got scammed out of 60 dollars. Please avoid.

Eli is the man!!…read more Prompt, professional, honest and fair price. My son and I thank him for his excellent work and I wish I could tell the whole world about his awesome service. He comes to you!! No need to load the bike into your car and tear up the interior. What an amazing service!!

Eli was great! He fit me in the next day and solved my bike chain problem. Highly recommend!read more

I needed a last minute repair done before loaning a bike to a friend and these guys did while I…read morewaited.... Super friendly and very skilled! Great bike studio!

This was one of the worst customer service experiences I have had with a bike shop…read more 2 Peaks Bikes advertised and photographed a 2025 bib but shipped me the older 2024 version instead. The difference is obvious, and I provided clear photo comparisons. Staff admitted by phone that the wrong item was sent. Despite acknowledging their mistake, they refused to accept a return and attempted to hide behind a final sale policy. They then asked me to pay additional money to receive the correct item that should have been sent in the first place. A final sale policy does not excuse misrepresentation. When a business sends an item that is materially different from what was advertised, that is the business's error, not the customer's. Blaming the buyer while admitting fault is unacceptable and unprofessional. Rather than taking responsibility, this shop chose to argue, deflect, and shift the cost of their mistake onto the customer. I will be disputing the charge and sharing this experience publicly so others are aware. I would strongly recommend shopping elsewhere if you value honesty and accountability.

These guys are great! Came in due to a flat tire on my scooter and they had it ready in just a…read morecouple days. They did an amazing job and even cleaned my scooter. Highly recommend them.

I had a great experience with MANINAM. I had a missing screw and a broken fender and Cyrus found…read morethe parts I needed for my GoTrax scooter and fixed it up within a week! He even delivered my scooter all the way to my house in downtown LA because the Hawthorne location was a little far for me for just an extra $30 (which is what just the uber there would've cost me so he saved me $30!) I totally recommend!

Excellent service at a very reasonable price! Super friendly and informative. Highly recommendedread more

Hitchwheels really came through for me two days in a row! First, he brought my long-forgotten…read moreCannondale back to life after more than 10 years in the garage. New inner tube, presta valve, fresh tires, and a solid tune-up--suddenly it rides like it has a second chance at youth. Then, the very next day, my e-bike arrived. Hitchwheels squeezed me in that afternoon, and the assembly was quick and flawless. And wow... those e-bikes have some serious torque. Absolutely wild--in the best way! Throughout both visits, he was easy-going, prompt, courteous, and incredibly efficient. Highly recommend his services!

Best bike shop in all of LA…read more The staff here is always super friendly, patient, and incredibly knowledgeable. Juan took the time to help us really understand the new bike and made the whole process easy and enjoyable, never rushed. They also have lots of bike options to choose from, whether you're new to biking or more experienced. You can tell they genuinely care about helping you find the right fit, not just making a sale. Highly recommend if you're looking for great service, expertise, and a welcoming vibe.

Went in and ended up getting an Extremely expensive, all electric AddMotor Trike. I was ready to…read morepay in full for it, but salesman talked me into the 'Extended Pay' program through Synchrony Bank and the 'Freedom to Ride' program! IF YOU CAN PAY, DO NOT USE THIS PROGRAM!! They automatically give you a credit card, over 30% interest! Before I got any paperwork for the 'free loan' they sent me an unsolicited credit card with interest on that card over 30%! I thought it was an unsolicited credit card so I cut it up and threw it away. Almost instantly, I got daily comments through text messages, why have you not activated your credit card? Your credit card needs to be activated immediately!! I don't want their over 30% credit card!! Followed by texts, counting down days to payment due! When I try and set up account on the Synchrony bank app., to make a payment, I find that without a Synchrony bank account or their credit card, They tell me that they can't find me and no payment can be made at this time. No Credit Card or Checking or Savings account, located with Synchrony. So I call them and get someone with extremely limited English at the Offshore Call Center!! This person tells me that they will only accept payments through the Synchrony Bank. Either mail a check or money order, or my personal bank debit card information. Tried to pay in FULL using my personal debit card, but would not accept payment more than $500.00. I am glad this is a one purchase only transaction, because I will never go back to a business that insists on me using their payment program, instead of letting me go ahead and pay for my purchase at the time of purchase! P.S. I do enjoy the trike, just not the company that I have to make the payments to!! I just won't be going back very soon to this business! I located a shop near me that lubed the squeaks and will do any future repairs I may need. Also, their "chat" is not actually live. They tell you they will contact you in a few minutes, but it's been over hours and I'm still waiting.