I brought my older Univox hollow core guitar in to have a pickup fixed and new strings put on. I…read morewas expecting a couple of weeks at least, but got a call the next day, that it was ready to be picked up. The work was perfect and the cost was a lot less than I expected. I would recommend Fire River to anyone for anything to do with instruments. He did an amazing job and I couldn't be more pleased with the result.

Amazing service. Kurt is the very best and knowledgeable luthier around. I would trust him with any…read morestringed up instruments.

The instructors are wonderful. The administrative side of the business is utterly distasteful…read more You get charged a lot. They do have a nice building and instructors. But the administrative side is hardly available. I called to ask about rates. 2 weeks go by. They said they would get me on the promotional rate. The rate was good, so I signed up. I would call or text whenever I knew I was going to miss a lesson, just wanting my instructor to know he could go home early. Days after my lesson, I would get a text saying "hey, no one was here but thanks for letting us know." No idea if my instructor was given a heads up. I had an emergency which required significant funds. I checked and my charge didn't go through which was embarrassing. At this point I realized my rate had increased significantly for a couple months. I hadn't had a lesson for the month yet. I called on the 3rd and you have to cancel by the first. I really liked my instructor and wasn't going to mention the rate increase. But they insisted that I pay for a month of lessons because of a technicality. I am only being petty because dude decided to be passive aggressive with me "It's unfortunate you didn't want to honor your agreement. We would have been happy to adjust your rate closer to the promotional rate." Why even play a sneaky rate increase game then? Just stick to the honest rate. You would keep a lot more students that way. I have to call in 4 months and ask them not to charge me more please? On top of that, I have to hope someone is even answers the phone. If the administrative side was functional, it wouldn't be difficult to send a courtesy email to notify students that promotions were ending. I truly hope most of my rate went to my instructor and not just some guy who owns a building. If you have kids, it may be worth it. Otherwise just look for an instructor you can build a personal relationship with that doesn't require a contract. Someone who understands that students come and go but will likely return if you don't try to squeeze them for money. If you do go, ask for Jordan. He is a sweetheart. Utterly distasteful business.

I don't have any other music instruction experience other than the brief lessons i learned in grade…read moreschool so my experience is rather limited. I found this place on CL where they offered two free (30 min ea) lessons-I've been wanting to learn how to play guitar so i seized the chance to check them out. My first instructor was Jordan. He was trained in classical music and had extensive experience playing/performing. Instructing was easy to follow & my homework was fun. Sadly he moved on but i was paired w/Bradley. His preferred style of music is similar to mine and I continue to have lessons with him. From both instructors, I've learned repetition & practice are key! I struggled with finger articulation but Bradley had suggested a variety of different exercises to improve my skills. Cost is very reasonable when compared to say the local Guitar Center music store. After my first two free lessons, i agreed to a 13 week course at $85 monthly. I'm almost done with my initial commitment but I intend to continue on. As a novice I'm eager to learn & this place hasn't disappointed. Check out there free lessons, what do you have to lose?

Great Northwest Music made it so simple for us to rent a cello for our sons strings class at…read moreschool! I HIGHLY recommend supporting this local business! When we had a payment issue we were able to get help immediately and the problem as solved within 2 minutes of discovery! Excellent service! Kind & knowledgable staff! Great prices!

Wonderful service! I…read morecame to the shop looking for a bass guitar, unfortunately they didn't have any on hand, but the clerk took our emails so he could send us recommendations of what to buy online. He also wrote down things we should look for in a bass, amps, etcetera, because we told him we are complete newbies. You can really tell that they're dedicated in serving their customers.

We needed a new mouthpiece for a clarinet. After several…read morecalls I called Tom's. He knew what I needed and had it in stock. I picked it up the following day at less than they had quoted over the phone. It is also of better quality than the original. They will be my first call from now on.

I'm a traveling musician and when I come in into the Medford area and I have forgotten something or…read moreI need something they're very helpful and I always find what I need there. I highly recommend them.

Shop is CLOSED. Storefront is empty. We had to go to a different shop and have work done that this…read moreshop messed up on. Can't recommend someplace that no longer exists

Grants a cool guy that didn't up sell me on something I thought I needed…read more but he knew I didn't need

Tom Lowell and his staff at Piano Studios and Showcase provide an indispensable service to the…read moreRogue Valley through their excellent sales and service history, through their wide selection of sheet music, and through their continued interest in offering affordable piano lessons to students of all ages in the Medford area. (Tom's movers and tuners should also be mentioned for their excellent work and strong sense of professionalism.). I moved here fourteen years ago from Saint Paul to study classical music with Alexander Tutunov at SOU, and through Dr. Tutunov I met Tom Lowell, who immediately offered me studio space at his store and has since continued to help me get established in the Valley both as a musician and as a piano teacher. This generous nature of his is reflected in everyone else associated with Piano Studios and Showcase, and I owe Tom Lowell in particular an enormous debt of gratitude. I simply can't thank him enough for his kindness. Thor Polson P. S. For some reason, Yelp or Google has assigned my whereabouts to San Francisco. I do NOT live in San Francisco: I live in Ashland, Oregon, though I'll soon be moving to Kansas City.

I had my upright Yamaha piano tuned by Tom Lowell of Piano…read moreStudio and Showcase. He tuned and adjusted the keyboard and pedal movements, etc. I was glad that he did not use his cell phone for other clients during the time he was tuning my piano. He was there to bring life to my piano and I appreciated that very much. So by all means, if you need a dedicated piano tuner he is the best in the Rogue Valley .... not to mention his price is reasonable. Nancy B. Central Point, OR

I love this place. I kept visiting it and playing different used pianos and then I finally bit the…read morebullet so to speak and purchased a used Boston after putting down some downpayments. I'm so happy with this piano and the team at Artistic Piano has been great.

When we starting looking around at quality vertical pianos, the Yamaha U1 at Artistic Piano won out…read moreeasily over every other model. The buying experience was excellent--no high-pressure tactics or upsell. Friendly, helpful sales staff, relaxed environment.