This company if very unusual because they believe that if you take good care of your customers it…read morewill grow your business. I called Ideal Roofing and my questions were answered immediately. Then one of their guys came out to the house very quickly. They fixed the roofing problem in a matter of minutes. They were polite, professional and very skilled. Their prices were very reasonable. I was very surprised. There isn't a better roofing company than Ideal.

The sales proposal went great - since I knew a few others that Ideal had done work for, felt I was…read morein good hands. However, day 1 went well, day 2, not so great. Workers showed up here at 7:15 am, didn't leave until 8:15 pm that evening. Felt day 2 was a rush job - and day after I ended up picking up 60+ nails left behind in backyard alone. Also, discovered big black paper sticking out one of the gutters, decided to get my large ladder - go up and take a look - dirty gutter, filled with debris and nails - gutters were supposed to be left clean. Had to call these people more than once to get taken care of. I just felt like with the cost of this reroof, replace gutters it should have been done in a little more professional, prompt fashion.

This is the last thing I want to do, write a poor review based on the lack of follow up on the part…read moreof the Receptionist, as I tried to reach the owner Willie to give him a job after a good bid for a small shed project. If you're an older person that knows what real customer service is and how the customer used to be a priority, we all know its not like that now. People get offended if you question poor service. So this my experience today. After calling 4 times and leaving a text with no reply by the receptionist, she finally answered the ph. while my wife and I were having lunch in a restaurant. I pointed out to her I had tried for 2 days to speak with willie but my calls weren't returned. I was ready to do business. I was direct, but not rude, here i am the customer chasing a company to give them my money, I felt she needed to know I wasn't pleased about this. She instantly got defensive and tried to give me excuses and then said" You're being mean to me". At this point I hung up. I don't have time nor patience for this childish non sense. her perception is her reality, but being offended when asked to do your job is where you lose me. She texted me asking why I hung up on her? I texted her back a straight answer pointing out what I had said on the phone and that her gaslighting me and trying to play the victim was not a game I was going to play. So she called her boss and within 3 minutes she texted me back that I " was a real A-hole and good luck finding another roofer". After playing the victim her boss gave her the go ahead and tell me to find another roofer, so now she was embolden to call me an "A-hole". She texted this to me! can you believe it. I got a laugh out of this. What's funny is, I liked willie and wanted to pay him to do a job, and we stood in my drive way and had this conversation about how poor customer service is today and how people get offended when you ask them to just do their job. I'm sorry this happened, there was no need for it, but I'm the customer, you are the business owner, you want my money I want your service. I'm 65 yrs old and know what good customer service is. I've been called a lot worse, but not by a company employee I wanted to do business with. BTW, I found 3 other roofers and each one is going to cost me more, but I don't care, at least none of them have called me an "A-Hole" for me asking for good customer service. Willie, you need to stand up for your employees, but there's always two sides to the story. She thinks I was being "mean". You met me. Was I mean? Was I rude? No, I was straight to the point and direct and nice to you. If you think I'm the only person that has had problems with your receptionist, think again. I'd answer my own business calls from now on or pretty soon you won't have much business. And you were referred to me. Again, I regret this happened today. All I wanted to do is get my shed re-roofed without any drama. I guess it's my karma. Feel free to reach out to me if you like, I'm not angry, why should I be? V/R Gregg K. La Center Wa.

We have used All Top roofing for all of our roof maintenance needs at our Kelso office for many…read moreyears-they are very responsive with great communication skills and the type of knowledge that only comes with a lifetime of roofing experience. All Top has always been very reasonably priced and the best quality for your dollar with old school customer service.

Very happy with their service I had two leaks on a very rainy day and they came right away to fix…read morethem. Good service and friendly service would recommend and use them again.

After purchasing a 99 year old fixer upper in Seaside, we knew at closing that one of the first…read more(and most expensive) projects was to replace the old, (and ugly) roof on the old beach house and also have a new membrane installed on the flat roof garage. As I am getting rather long in the tooth, roofing a house with this steep roof pitch and consideration of my lengthy healing time if I took a wrong slip and slide over the edge, made my decision to hire a professional easy. After putting a call out for bids amongst local companies, I awarded the job to Weatherguard. The bid was realistic and covered the what ifs and the unknowns. I requested a starting date and they did the best they could to work within my schedule as I wanted to be on site during the job. The job was pulled off and completed to perfection without too many glitches. (stopping rain was not under Paul's control) The stripping & roofing crews were friendly and professional. Everyone stayed busy and gave a full day. I highly recommend Weatherguard, Manager Dave Castle, Paul and his crew to anyone considering a new roof. From my experience It will be done right at a fair price! The frosting on the cake is they accept credit cards for easy payment at job completion. There were no requests for up front payment like others demanded.

Complete re-roof on my home in Ocean Park Wa. Including tear off & replace of rotten OSB with…read moreplywood sheathing, 1,700sq ft. Michael's quote was by far the lowest I received. One quote from a local contractor in Ocean Park was over $7,000 more! and the nearest quote was 2K more so being weary I stood outside for two days and watched closely every step of the process, Everything was done top notch right down to the bituminous ice & water shield. Michael's crew showed up ON TIME @ 8:00am sharp in Ocean Park from Longview so they had to be loaded & ready to go @ 6:00am. After checking in with me & my wife the crew covered up the few plants and bushes around the house then the whole gang including the boss attacked our old roof. The weather the first day was typical misty drizzle so they worked across the roof with a huge tarp but they really didn't need it because they worked a system where as the old sheathing was removed the next guy checked for nails & debris then a few guys came right behind to nail down the new exterior plywood to the trusses. That night all the new plywood sheathing was down with asphalt paper on top so it could have rained and all would have been high & dry. Day two the first of the guys arrived early again with the 30 year architectural roofing. They started hauling the packs up on the roof and placing them. By 10:00am everyone either was swinging a hammer trimming shingles or cutting in vents. Fortunately the July sun was out the second day so the shingles were flexible & easy to work with and most important so they would lay down nicely & seal. They were totally done with the truck loaded up for the dump by 4:00pm. I'm not sure what the code requirements are inland here in Kelso but on the coast they require an adhesive backed asphalt ice & water barrier be installed around the entire perimeter of the roof and that was done as well. Every three tab was nailed down by hand and plenty of vents were installed as poor ventilation was the root cause of the premature failure of the original roof system. Unfortunately due to a injury I can't do high work anymore but I'm confident the work done by Michael and his crew was done with the same attention to detail that I would have done and a whole lot faster! I waited several months to post this review because the work was done last summer and I now can say with certanty after months of heavy coastal wind and rain the job was done perfectly, no issues whatsoever. I've written one paragraph reviews for purchased products on Amazon & Ebay but never felt compelled to expend the effort to write a detailed account like this. I would have been satisfied with this level of workmanship from any of the contractors I selected but to get an outstanding roof at a budget price was so totally unexpected I felt I needed to let it be known.

Mike was quick and efficient I have used him 3 times on different houses! I only had one problem on…read morea rental which he sent one of his crew back and fixed it immediately. Roof and work is beautiful.

Responded quickly, Came out and gave a reasonable bid, Completed the Job in a timely manner, highly…read morerecommended!

From the owner: This is Chelsea & Jacob. We opened our business in March 2021. We have 6 years experience Roofing…read more Our dream has always been to open our own business and we working at it for about 3 years and it finally came true. We are a small family owned business and hope to someday grow and expand. CJAFFJA797JL

Fantastic communication, they showed up when they said they would and went above and beyond on the…read morejob. Great hard working company. For any future roof needs on our multiple building they will be our go to. Trustworthy and Quality work.

From the owner: Locally owned and operated. Small business and very personal. It is unlikely that You will ever…read morehave to call us back on our work because we are on all of our roofs. You will not be dealing with a salesman, but the owner/operators, directly. We are licensed, bonded, and insured.

We hired Dustin for doing work over the course of about 2 years and then in the last 6 months he's…read morebeen unresponsive and has not shown up to do the work that we've already paid him for. I just hired an attorney to sue him for the $16k worth of work that he still owes us. Whatever you do, don't give this guy money up front. You'll never see him again.

Took 3 months to get roof replaced. "Can't get shingles, working out…read moreof town, etc " He stated he would come at a specified date/time, no call, didn't show. I said if they finished my roof, I'd change my original review which was brutal. Once they finally finished my roof, I removed my negative review. When the roofers were there, they were friendly and polite. (Larry) who worked for a different company) oversaw the project. Very good job.

Patience is a virtue ! Our roof had a leak a few months ago and John came right over and put a temp…read morepatch to hold it over same day i called...Once John managed to work our roof into his super busy schedule and being short handed ( cause no one wants to work ) his awesome guys, especially Trevor worked like a horse! His music rocks! Boom, our home has a new hat on! I highly recommend All Weather. All around great guys ! My advice to anyone is today's environment is "lighten up" leave self entitlement aside, learn patience and BE KIND! Cause being a whiney complaining person will get you nowhere, fast ! Lol ! From our family to yours, THANK YOU JOHN, AND YOUR ALL WEATHER CREW

Terribly rude on the phone. He said very impatiently and…read morewith a bad attitude that he doesn't have time to repair support beams now or ever and I'm not likely to find any contractor who does. I found this to be very unprofessional and I can hear his distaste for his job and the lack of passion for his work in his voice.

Excellent job!!!!!! I was amazed at the quality of work! I can't thank you guys enough, you'll…read moreget my business in the future! My wife said it was a 2 person crew on this heavy duty cleaning and treatment, they were experts!!!!!!! Thanks a million guys!!!!!!:):):)

Exceptionally professional, friendly and knowledgeable staff! Garrett and Charlie came to our house…read moreto bid a job for us. These two gentlemen were respectful, courteous, friendly and professional. We would recommend this company.