Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

I needed new brakes (both front and back) and was told by my tire guy that something was cracked…read moreand would need to be replaced (don't know much about cars but my son confirmed) Being from the West Coast I had no idea where to go but after reading reviews and calling several chain stores which gave me ridiculously high quotes I went with Pleasant Street Auto. Great people, great service and really reasonable prices. They even offered to drive me back home if I needed it. They do share a spot with a car rental place so trust that you are in the right place when you go in. Hopefully my car won't need service again for a while but when it does I'll be going back here.

Please don't go to this place for car inspection. In my experience, they look for very minor issues…read morethat are not truly safety-related. Last year, they failed my car because of old windshield wipers. I gave them another chance this year because they are close to my home, but they failed me again because of a loose front plate. I had it screwed back in and returned, but they still said it was not drilled properly. I then went to another inspection shop with the car in the exact same condition, and it passed without any issue. This place wasted my time and money. It feels like they are focused on finding small reasons to fail inspections and push minor repair fees. I will not be going back, and I'll be telling my family and friends to avoid this shop.

Soooo, I used to really love Pro-lube. However, I brought my vehicle in twice to have a bolt or…read moreclamp replaced on the heat shield and they couldn't fix it either time and finally told me to take it to the dealership to have the repair done correctly. I took time off from work both times I had Pro-lube "fix" it. I brought in the bill from the dealership and they said they would not reimburse me for my cost, nor did they offer me a discount on the oil change I brought my car in for today. I felt there was a verbal agreement they would fix my car both times I brought it in. They could have at least told me the second time it was beyond their level of expertise. I know they probably tried to make the repair, but feel conflicted about their decision. I had been a customer of theirs for years, but think it's time to look elsewhere.

I went to Greg's Auto Repair with a check engine light on my 2016 Scion. Upon arrival, I was…read moregreeted by the owner and he offered to check the codes. I had an engine and a transmission error code. A mechanic at the shop also checked fluids and found burned metal in them, not a great sign. They told me in the gentlest way possible it was time to get a new car. I asked what I owed them and they refused to charge me. Coming from NYC, I was taken aback to be treated with such kindness and good faith by strangers running a business. We talked more about cars and about some new cars to avoid that they are seeing a lot of problems with. Since this visit, I bought new car. It probably won't need work for a while, but whenever it does I know where I am going. Highly recommend this business for skill, integrity and trustworthiness. Thank you again Greg's Auto Repair.

Greg's Auto Repair is fantastic. Trustworthy, skilled, responsive, and generous. You won't find…read morebetter in Northampton. If I ran my own business, I'd use Greg's Auto Repair as an example.

Mike is absolutely a goat, they price match and give complimentary ubers, Jason is more…read morestraightforward but gets the job done. great service! i had a flat tire and got a new set of tires beating out the price of other garages. didnt get alignment however because their machine was out of commision

Came in close to close and spoke to Jason and they were able to squeeze in an oil change before…read moreclose! Super friendly!

Years of reliable and thorough service by helpful employées and Ernie's decades long oversightread more

I asked for a 2009 Honda CRV he got !! Don't get me wrong The shop is nice get your work done there…read moreDon't buy anything from them ... When somebody goes through an auction gets u a car and they want 8,500 for it but I noticed immediately cracked windshield so I got it for 8,200 first issues check engine lights gas vents they fixed .. they've put more miles on driving then me told me to eat shit yesterday . If you buy a car from them bring it somewhere and have it well looked over I've spent almost $2,000 on parts now I have to replace the front brakes awesome Ernie's

I've been coming here for years. Always a good experience here. They never try to sell you a…read moreservice you don't need. It's easy to make an appointment. They'll often squeeze you in, if they can. Russ, at the front desk, is always nice and helpful. Even though I live over an hour away now, I still try to get my car serviced here.

Russ is the best, I have been here numerous times and always find the service to be good and prices…read moreresonable. Russ is always helpful in answering my questions as well- he knows what he's talking about!

I only take my cars here. I haven't had the best success with the online scheduling and they can…read morebe a week out or more but I wouldn't want to go to anyone else within at least an hour. Good on tires and good deals, but they aren't limited to just tires the can do anything other mechanics can do. For my money the best value there is.

We have been customers here since we moved to NH 6 years ago. John always greets us with a smile,…read moreand we know we are going to be well taken care of. We stopped in today to make an appointment to have both of our vehicles inspected. John was able to inspect one car immediately, and we then made an appointment for the other one for early next week. We know that the folks at Sullivan Tire in Keene really care about their customers, and we strongly recommend them.

MONRO! IF YOU GIVE RESERVATIONS TO CUSTOMERS, PLEASE BE…read moreOPEN AND STAFFED FOR THOSE CUSTOMERS AT THE SPECIFIED TIME! I got a flat in NoHo yesterday. I called Monro, got an appointment for 4:30 and asked Triple A to take my car to the King Street location. You already know the rest of the story. The store was empty and locked. The reservation was a pipe dream.

Aggressive sales tactics, overcharging for services and parts, poor quality of work leading to…read morevehicle damage, and issues with customer service, including rude or inattentive staff and failed service commitments. All true and you can not connect with anyone other that the facility that attempted to repair the car. ZERO STAR Expensive repair gone terribly south!!!!

I was super duper impressed by my experience at ESP Auto. I needed an oil change, inspection, and…read morenew tires. They were totally fine with me ordering my own tires, did a great job on the oil change, and despite not doing inspections directly: sent my car off to be inspected at another shop. The attitudes of the staff were amazing (contrary to my experience with Complete Automotive in Easthampton). They went out of their way, were affordable, and really seemed to care about my experience. We'll be going to them from now on.

I specifically asked, before I booked the appointment, if the $133 per tire price they quoted me…read moreincluded mounting and balancing, and was told that it did, and it also included an alignment. When I received the invoice, they charged an additional $105 ($29.95/tire) for mounting and balancing, and $79.00 for the alignment. I called an asked them about this, and they condescendingly told me that I must have misunderstood the yes or no answer to my wholly unambiguous question. If they said that they misspoke, or took any small amount of responsibility at all, I would've been okay with it, but they bent over backwards to put all of the blame on me. This occurred after I decided to give them another chance, even though a few years earlier, they gave me an estimate for my exhaust and asserted that my muffler's flange was bad, but when I went to another shop, they showed me on the lift that this flange was completely intact. They do decent work but you cannot take them at their word when they quote you a price.

Been taking my car to ARC guys for years but never has it been more helpful then this past year…read morewhen my Subaru cross the hundred thousand mile mark. If you haven't gone to ARC before and you need to know these guys are old school and will do whatever they can to patch your car together on a budget while educating customers on what you need to do for maintenance to make it last as long as possible. My mechanic John probably doesn't want to it advertised because I get the feeling he doesn't really LOVE fussing with my car these days but I have to say it anyway...Today he put some space-age material on my ancient exhaust and got it to pass inspection when we never thought it would. They bought me another year in this old car. Thanks guys!!

Went the extra mile, kindly sealed underbody spots for free, and knew what he was talking about…read morefrom lengthy experience w hybrid cars. Did an honest inspection and evaluation of a used car. Didn't make me feel dumb or uncomfortable in any way, he as very educational, easy going, and kind. I will definitely b back.