Came here twice so far and not too impressed. Place needs to be updated and cleaned. It smelled…read moresuper musty and like little boys' hockey equipment. Open skate schedule is pretty limited and honestly for night time open skate, they should not allow children under 12 on the ice. Came here on a date and ended up having to dodge like 30 of the most vicious, bloodthirsty 5-7 year old little kids after their hockey practice. Aren't 6 year olds supposed to be in bed by 9pm if they've already skated for god knows how long beforehand? The free skate price includes rentals but there's no discounted option to just skate and bring your own nicer, cleaner skates...so there's absolutely no incentive to come here more often to just skate because you're paying the full price regardless.

Does not look like much at first but it is a good place to take kids. Also the ice was smooth and…read moreyou did not have to pay for ice trainers.

Took the granddaughter today, she had so much fun!! Food prices were reasonable, and it was really…read moregood. We'll definitely be back!!

Had my daughters birthday party here and it was absolutely perfect from start to finish. Will do it…read moreagain for the next big bash. Thank you for everything!

10/10 big rink ! Lots of room to skate or practice . Everyone was so nice and helpful & just…read moreoverall friendly

One of the most inexpensive places to get your skate on and one of the last remaining roller rinks…read morein the Cleveland area. I'm so happy they are still around and still in business. It's been too long since I've been there, I need to come around again.

great customer service....lazer tag, bounce house for anyone 52" and under, nerf wars, skating,…read morearcade and mini golf great place to have all your parties and family gatherings very kid friendly stuff for all ages redemption full of awesome things all the time big restrooms that are wheelchair accessible along with a ramp to get upstairs!

From the owner: books book bookread more

This is one of my favorite places on earth, and I have been fortunate to have seen a lot of the…read moreearth. Growing up we trekked out here a few times per year, and I always loved it. The only thing that has changed over the decades is that now I live a short walk down Main Street from it, and am taking my own kids. They love it, as do I. No, there is no AC, but that's part of the charm. If your kids are zombies from staring at an iPad 20 hours a day, they may be shocked by this kind of good old fashioned fun. But take my advice, they will love it!

This roller rink is a magical place. It is adult and kid friendly. I have been coming here since I…read morewas a child. The vibe is friendly, the food is ok and the music is fantastic. They let you request a lot of fun tunes and it just warms your heart. The quality of skates is reasonable and prices fairly. They have lockers and seating available when you want a rest. I highly suggest supporting this great local business. The owner is an excellent woman who has been a professional skater for years. She has great pictures of herself winning all types of awards.

Joy's Roller Rink 1 star -- Do not go here if you want to…read morehave fun. This place is dirty, poorly supervised, and unwelcoming. The rink feels like it hasn't been updated or cleaned since the 1980s. The bathrooms are absolutely disgusting with no soap, constant vandalism, and often unusable. On Friday nights, teenagers run the place with no supervision. Profanity is nonstop, vaping (including marijuana) happens openly, and staff does nothing about it. I've seen teens so intoxicated they vomited on the floor, which was not cleaned up. There is almost no staff presence, and the employees behind the counter are rude and dismissive. When concerns were raised, the response was essentially "don't come back if you don't like it." This is not a safe, clean, or family-friendly environment. If you're looking to actually enjoy skating, save yourself the frustration and go somewhere else.

I rate Joy's Roller Rink a 4 because I was just there yesterday for my birthday, the staff was…read morereally nice but I had to go to the bathroom with skates on I was just learning how to skate so I failed a few times, but it was fun I would definitely recommend.

After working there for years I'd like to leave an honest review for everyone from someone who…read moreknows all the insides and outs. The skates aren't bad, sure there's some minor wear on a decent few, but they are constantly being repaired and the company has also recently replaced half their stock. If you do honestly have any issues with the skates, you can go back to the counter at any time and request a new pair. Same with if you have any issues with personal skates your brought, typically the staff will try their best to help you fix your skates. It should be known however that sometimes they can't as not all of them carry their own personal tools after they got stolen numerous times. The food itself isn't bad, not a fan of the pizza but I do recommend the popcorn and when they have it the chicken strips. The drinks aren't really the best and I never agreed with the prices for how small they are, but there is the vending machines that people rarely use. It's only $2-$3 for a bottled drink and it's the best option there drink wise. The skate floor itself I'll give high praise to. There is yearly repairs and polishes, and it's swept and mopped before each day. Music isn't bad, there's a few different DJ's so the music isn't the same every day, and most of them take requests and will play the music as long as they have it and it's appropriate for the crowd. It should be known however that they don't stream off the internet, so they don't have unlimited options, if they say they don't have it, they genuinely don't have it, they aren't just trying to make you go away. The staff as a whole is pretty good. The floor guards are some of the nicest people as long as you just follow the rules, many negative reviews I've seen I was there for, and those people tend to conveniently leave out the numerous rules they were breaking. The rules themselves are posted in multiple locations and essentially all you have to do is not cause issues for everyone else. The management could be better. There is times that there's issues that they don't really put effort into fixing, but if you talk with other staff members they'll usually do better than them. Management usually only gets involved for bigger issues such as fights, but they do keep a cop on duty for the busy sessions so you don't have to worry about any fights. Parties are reasonably priced and I do highly recommend the private ones if you're doing 20+ guests. You'll get the entire rink for like 3 hours with music, skates, etc. The public ones aren't bad either but many people seem to underestimate how many people will be there since those happen during public sessions. So if you're doing under 20 guests, public is a good option, but anything over that I'd just pay the extra for a private one, it'll be well worth your money. Only real issue I'd say everyone has to face is the rising entrance fee. The head management keeps raising it for inflation, and honestly to some extent it feels unnecessary with some of the price increases. My best advice is check the hours online so you're getting your moneys worth. Tons of people will pay to get in, but they complain about the price after they chose to show up with only 45 minutes left in a skate session. $10 isn't the most unreasonable price when you are getting the full 3+ hours, just plan accordingly. Overall I'd rate the place at a 3.8 to 4. Prices can be steep but if you plan ahead then you'll be fine. Just actually follow the rules that are for everyone's safety and you'll have no issues.

Saturday night, horrible music, nothing but bright lights, no visuals, kids running around cutting…read moreup with no skates on and cussing, almost fell over a bolt found on the skate floor, the old floor guard was jive skating vs helping, rude employees on two seperate occassions

My daughter has been going here for many years. I really like their director Michelle. Very…read morereasonable - gives you refund if you can make up a session unlike many places that take money in advance with no adjustments.

First time coming here. I was visiting from out of state to go Ice skating for Thanksgiving. They…read moremake reserving so hard on their website and want me to sign up for their stuff knowing I'll never be back here.... I just showed up and was charged an additional $5 for not booking online Their concession stand was closed when we arrived and they didn't permit outside which was a bummer but we finally got to skate but we had to leave our items and jackets on the bench since there was no complimentary lockers besides putting the important stuff in the car. The rest was an enjoyable time skating on ice without any complaints. When we were finished the concession stand was finally opened. It was actually moderately priced. Bathrooms were clean! Plenty of vending machines.

Great family run rink. Large skate floor, pro shop available, with snack bar, and lockers. Great…read morefor parties and fun with the kids

This fun skating rink is a remarkable gem to Painesville and its citizens!!! Every time we have…read moreworked with the owners to help us with skating parties for our school and our own children, they have been so helpful and amazing they opened their doors for our last skating party of the season for our school, on their 40th wedding anniversary! That is true commitment and service to our community! They are always so accommodating and happy to see all of us!! i highly recommend your next event to be hosted by City Skate!!!!

Excellent service and extremely knowledgeable. This is a long-standing landmark hobby store in the…read moregreater Youngstown area.

I've shopped here less than a handful of times this past year. The last two times, the manager is…read moreto the right of the only 2 registers open, chatting with an employee. There's are only 2 registers open. 15 people in each one. People are walking in, and turning around walking out. There's a lot of employees putting out product. 3 carts full of unsold merchandise that people discarded at the registers and left. I added mine to them. Terrible customer service. I went to Michael's in and out in 10 min, am employees helped me find what I wanted and said "thanks for coming in". Hobby lobby can pay someone to put my stuff back instead of checking me out. I almost posted a pic.