We recently had to vacate our apartment here due to a family crisis. We hated to leave. This is a…read morebeautiful property with lovely, well maintained common areas and landscaping with beautiful oak trees. Gates are closed at dark and on the weekends so that you can feel safe taking a stroll through the property (with your dog if you have a canine family member). The manager, Bobbie, is professional and efficient in addition to being welcoming and concerned about her tenants. Work orders are completed, usually on the same day, by Eric, the maintenance person. who is also skilled and cordial. Even the on call maintenance person responded promptly on a weekend. Ideal location with Winco, Grocery Outlet, Ross, a variety of restaurants, fast foods, post office and Sac County library within easy walking distance. We had a beautiful back yard with patio and did not notice traffic noise from Greenback. Lastly, the day we started apartment hunting ,of the 13 placed we phoned, only Heather Ridge answered the phone and gave us an immediate invitation to visit the property. ALL other properties take your number so a "leasing agent" can call you back. As far as cost is concerned, if you do your homework, you will find that Heather Ridge is competively priced and well worth the rent it charges. I wish we could give them 10 stars!!

Never enough parking for residents, constant rent hikes met with a constantly declining quality of…read moreliving, and lack of action against neighboring apartment complex residents and/or homeless people loitering and littering directly outside a tenant's yard. Yet when a tenant breaks the rules they're quickly fined. Imagine all the downsides of living in an HOA without any of the positives.

This place is the best! Every time I need an apartment they have no vacancies. Understanding so.read more

3 years later, we are still here. Tammie, the apartment manager is arguably one of the best people…read moreout there. She's great at her job, obviously cares very much for her tenants, and she's always happy. I sometimes joke and say "I wish I could just buy this apartment", (which the offer always stands by the way!) because the vibe is so good here. The neighbors are great, the property is kept up, and the apartment manager is always happy to see you. I honestly can't see myself living anywhere else till we decide to buy a house somewhere. 6 stars!

We've been living here for about a year and a half, and honestly, no complaints at all. The…read moremanagers are super friendly and easy to communicate with. If something breaks, Tony usually shows up the same day to fix it. They also give plenty of notice before any maintenance work around the complex, and sometimes they even put together small community events (the last one was a neighbor meet-and-greet with ice cream). I've never seen any cockroaches. The grounds are always clean and well taken care of.

Living at The Cottages was a great experience and would recommend this complex to anyone. I moved…read morein 2021 and was there until 2025 and loved living here. Anytime I had an issue it was typically resolved same day. The complex itself has nice amenities and is fairly quiet. Honestly I would still be living here if I didn't have to move out of the area. The ladies in the office were always willing to answer any questions and helpful. Truly enjoyed living here.

Great place to live! Safe Neighbourhood, beautiful buildings affordable prices, great amenities,…read moregood parking, and maintenance request were handled quickly. The only thing I have to say is don't even bother cleaning your apartment when you move out and just let them take it out of the security deposit. My wife and I worked hard to clean our apartment and followed everything they said during the pre-move out inspection and they only returned $50 out of our entire $500 deposit due to "$250 carpet cleaning" and a $200 sewage bill that was way higher than any we received while there. Just let them clean it for you and don't go through all that work, you won't get your money back anyway.

A Luxurious Living Experience at Fairmont at Willow Creek…read more Living at the Fairmont at Willow Creek Apartments has been a truly magnificent experience. From the moment I moved in, I have felt like I entered a space of pure luxury. The entire community is beautifully designed and perfectly maintained. The pool area is stunning and includes a barbecue setup that is perfect for relaxing or spending time with friends and neighbors. The property is always clean, well-kept, and visually appealing. The staff, especially Manager Carrie and her team, have been nothing but kind, professional, and easy to approach. They genuinely care about the residents and ensure that everything runs smoothly. Their attention to detail and dedication are exceptional. The location is also ideal. Fairmont at Willow Creek is close to shopping centers, fine dining, fast food restaurants, and two major malls. Whether you are on a tight budget or looking for upscale options, Folsom, California, offers every kind of shopping and dining experience. If you are considering a new place to call home, I highly recommend Fairmont at Willow Creek. Please feel free to mention that Faith Moore referred you--I would love to help welcome more great neighbors to the community.

This place was well managed under FPI management, but now that BLVD has taken over, I would never…read morerecommend it to anyone again. They are completely unhelpful - mostly unreachable. No answers to emails, calls, contact sheets. Absolutely a nightmare.

For the last 2 years I have been very happy here, but now we have new management BLVD Residential…read more They are never available. I wanted to renew my lease, I contacted them, they responded 3 weeks later. On the day they sent the renewal notice I responded the same day. Now the first month of the new lease my rent and utilities bill came, and the rent was not the one I agreed to but much higher. There is no response back from messages left on phone, since they never answer the phone or multiple emails. I have asked some of my neighbors if they have had any problems and they echoed the same problems. I feel like I have been scammed, and at the very least taken advantage of.

Lived here off and on since 2015. Hazelwood has seen some sour days. Recent new owners and…read moreproperty management are bringing welcome change. Most notably, cleaning up and modernizing the property. Jaylene H is the best on-site manager hazelwood has ever had. She is very friendly, professional & thorough. Office now has great communication and follow thru thanks to her and management. Brand new HVAC in all the units is a huge WIN. I can't describe how bad the aging old ones were. Even though former maintenance tech , Jaime was a pro and keeping them going. New dishwashers, new paint, new landscaping, new laundry machines, new patio fencing. Also new laminate hardwood floors & windows in unit. Huge PRO: problem tenants gone. Even the swimming pool spa and workout room are refreshed. It's like a whole new complex and great community. I talked to so many neighbors old and new who love living here. Nobody parks in your spot anymore, there's always an extra parking space if you need one. Very few cons living here. Any issues we had Jaylene and maintenance were ON TOP of. They replaced a faulty toilet no questions asked. There's cameras by the gates now and the busted lock box keypad was even replaced and they ditched the huge speed bump. Pro: cheap SMUD and brand new HVAC ac units work great! Even after we moved out in April, they were still remodeling and improving the property! The immediate neighborhood around hazelwood is a bit dodgy at night. But its nice having safeway winco 24hrs nearby. The post office and auto zone are right across the street along with little caesars and liquor store etc. i wouldnt recommend going into the dennys ross groc outlet parking lot at night but the homeless problem has greatly improved. They seemed to gravitate to winco or raleys area. CONS: Thin walls, old cabinets, lots of residents with dogs that pee/poop everywhere and a few pothead residents and smokers. Note: They were enforcing the pet waste and smoker issue when we moved out. And old cabinetry was due to be replaced. Overall 5 star community and awesome manager jaylene!

This place did a lot for me to get approved. I am happy to start my new place…read more Can't wait until I get my keys

This apartment complex was nice but had Managment issues. Many appliances unethically old causing…read moreobvious issues.. mold was in my bathroom three years... huh ... first year they damaged my car... when I left I had never paid late, had stayed three years. Was a quiet a great tenant as I am... anyway. They try to keep everyone's deposit no matter what... and I cleaned my unit they tried to charge for cleaning they tried to keep deposit and charge on top of it, and even charged utilities past the date they took possession like 2-3 weeks past that date. They've done a few questionable things like tell tenants to photograph people walking dogs.... Some tenants park 3-4 cars in guest parking and never get in trouble... and it's just ugggghh wow. So idk I stayed three years so two stars.. I liked the trees.. my car windows were never broken my car never stolen.. so "safe" for this area.. sidewalk is kinda an issue No safe way to actually walk out of complex to those stores because sidewalk doesn't exist in parts.... So a little stranded.... Walls thin, water pipes REALLY loud.. but my main issue was me being a great tenant paying early and over for three years. Cleaning up... etc. dealing with the mold etc... then them charging me and keeping deposit at move out. That's not how you treat good tenants. I would have easily recommended them even with issues if they'd just let me go on a good note. But no. I don't think they have a properly trained accountant at FPI or foxburough... idk what the deal is... housing laws say no mold. No appliances after life expectancy and this place doesn't follow those laws.. sometimes they'd fix things without trouble other times they'd push back way too hard I seriously had a smud bill in the $400s for a one bedroom one summer... for months I told foxburough there was a problem they needed to replace the AC or fix HVAC leak because that cost for a one bed is craaazy, I was told for months and months that I was the crazy one basically until I requested a smud meter audit repeatedly. When they techs replaced the AC appliance I was told it was over 30 years old. I was never reimbursed for the extra utility charges caused by FPI/foxburough negligence... I know a lot of apartments run this way.. it's not okay... but I've never stayed at an apt that had issues like this.. then kept my full deposit AND tried to charge me hundreds on top. It was almost comical the gaul... and they apparently do that to everyone good tenants bad tenants alike... why? When I moved in I did wonder why deposit was so "low" I think they think people won't fuss when they keep it without standing reasons at move out idk. I don't get it. I enjoyed living here, but it's definitely not an A+ , simple easy ways to be better and do better.

We lived here from May 2018-March 2022 and have nothing but nice things to say about the complex…read more From management to maintenance they handled everything with care. The only issue we ever had living there was the "Karen" downstairs complaining about everything and anything because her life was just that miserable I guess. Thankfully management handled everything professionally and with understanding instead of punishing us. They also take extra care of their residents by having holiday parties, food trucks, and resident appreciation events. I highly recommend living here if you are looking for an apartment home that actually cares about their residents.

This is my second time living here and I love it! I've taken advantage of most of the amenities…read morethey offer which include the barbecues, gym and clubhouse. It's always clean and well taken care of. My only gripe and it hasn't been a huge deal is their maintenance usually takes a few weeks to respond to service requests. It'd be nice if they'd actually reach out to say they were busy at the moment. Anyway small gripe and not a dealbreaker. I have loved bot my apartments here.

We are satisfied so far! Our apartment is modern and spacious with competitive rent prices. Jenna…read morewas our leasing agent and we were very impressed by her kindness and excellent service. Thank you Jenna for helping us through all the hiccups we encountered. The leasing office team is very friendly and helpful. I took off 1 star only because the lack of parking gets inconvenient. I wish we could rent additional spots.

They cancel work orders, our heater broke in December instead of fixing it they gave us 1 space…read moreheater to warm a 2bdr house when it was below freezing.They abandon all rules laid out by the equal and fair housing association. The on site management is unprofessional and their multiple family members who also live on site. Don't follow tenant guidelines and are dangerous. As a single mother I moved for the safety of my child and myself. I had to file restraining orders against multiple members of the management and family. So I could live in peace before I moved. If you are looking for a nice peaceful safe home I would look elsewhere.

This is a really nice and very small apartment complex - which is a total benefit!…read more Jen the manager is attentive to your needs and flexible with scheduling. If there is a problem, she will make sure to find a solution. The apartments are a little on the older side, but kept up well-enough. The neighborhood is reasonably safe with an elementary school right up the road and a little further down there is access to the river and nature paths. In terms of amenities: pool, on site coin laundry, and covered parking. Everyone in the complex is well-mannered; we never had any problems.

While this property is visually appealing and offers nice scenery, my experience living here was…read moredeeply concerning. During my time as a resident, I experienced what felt like targeted and unwelcoming behavior from both management and neighbors. As an African American woman, these interactions often came across as discriminatory and created an environment that felt uncomfortable and, at times, hostile. A home should be a place of peace and safety. Unfortunately, I did not consistently feel that here. Instead, I experienced stress, scrutiny, and a lack of support when concerns arose. Because of this, I would advise others--particularly Black American residents or individuals from underrepresented communities--to carefully consider whether this environment will feel safe and supportive for them.

Ruth, the property manager and her assistant were amazing when we first moved in and provided…read moreexcellent customer service! Love the community at this complex! Lot of people who love outdoor activities and their dogs. :) The property is well kept, and the floor plan is amazing! Also, love that the complex is owned by a local property company, gives back to the community, and takes care of their property.