My daughter found her dress out of state, but I insisted that she get it at Roma Sposa, I thought it was easier for any alterations on the dress. WOW, that was a BIG mistake. Her dress was 6 weeks late coming in, After they lied to me and husbands face, about the status of the dress, I reached out to the designer. I was told that my daughters dress was in their possession earlier than promised and waiting for payment from Roma Sposa! Needless to say, with 4 weeks from her wedding and no dress or veil. We were all plenty nervous. We also went to the store after my daughters hair trial was done to try on Veils, I asked again "when should we order it, with 2 weeks before her wedding" Finally, they said they would charge us a rush fee to get it here in time. We had no choice but to order it. They did not charge us in the end for the rush fee. The week of her wedding we were there two times for alteration, our consultant did not order the extra fabric as requested when the dress was ordered. Which meant my daughter had to purchase a lace jkt. in the store so she was covered during the ceremony. Unfortunately, after her first dance as husband and wife, her bustling fell down! Her bridal dress was held up with safety pins! Lucky our party planner was there to help! This is the first time I have ever written negative review, but if we can save one bride and her family the horrific experience we encountered, it was worth it. Thank you for taking the time to read this long review. read more

I was looking for a dress for my son's upcoming wedding, and didn't realize there was a separate store for evening and cocktail dresses. What a beautiful selection! I did indeed find the perfect dress--even if I am just the mother of the groom--DeAnne did a great job to help me through the process. And I had fun, too!! Highly recommended! Janet R. read more

There are moments in life you only get once & shopping for the first time for a bridal gown is one of them... I was certain that this was where I was going to buy my dress my coveted designer was carried in their store... (How could this experience go wrong I even ask myself this question)....they were having a sample sale & to me that was so so neat but I was very serious about a particular dress that I new would not be in the sale so I made an additional appointment but want to see ...I waited to write this review because this happen this September & I was very angry ... I choose also this salon based on the positive yelp reviews & in addition to whom they carried designer wise ... The morning of the sale it said they opened at 10 AM first come first serve normal Business hours ( apparently they messed up on the website about the sale ) My fiancé gave me a large sum of money & being a little girl at heart reading bazaar magazine at my grandmothers house I was so excited to purchase my very first designer gown.... I arrived and the bridal salon & it was closed so I went to the other side with just the regular designer gowns they were open and they were so kind and they opened up the Bridal side for me and they got us coffee they made me feel comfortable and even though it was not open on that side they understood the mistake and they were going to accommodate me ..... I was there about a 1/2 hour filled out the questionnaire and was in the little room telling them about my upcoming wedding .... When a thin brunette woman came in with the worst attitude I had ever encountered .... She was rude & clearly upset she even made the lady who was helping me nervous & stop helping me she sent her away she was angry she was helping me...I was given the impression she was the owner ( in that small amount of time that women turned away 6 additional brides that's a LARGE loss to the store if you ask me ) She probably stopped my consultation ....said I could look around the store but she couldn't help me tell latter because she was not done with the markdowns ( ok fine I understand it was an inconvenience on my part due to the fact I have a small baby at home but ok I made a phone call & made it work ) I looked around & I only found one dress I wanted to try on they had a lot of beautiful dresses but I only had an eye for one of there samples ( the dress I went in for actually had not even reached there store yet apparently) ... Now I did just have a baby & normally am a fit & tiny girl also I know what size I would be buying if I did buy the sample no need to zip up the back if I can see the silhouette on me I will know if this dress will work for me or not I still have 8 months tell my wedding ( I LOVED that dress I still can't get it out of my head) The brunette with the bad attitude was on the phone screaming on the phone about some other bride who had gone missing "did she just fall off the earth " finished her angry rant & came over to handle me because clearly I was an inconvenience ... I was to come back at 1230 she put the dress I wanted aside & had the that's never going to fit you smirk face I could clearly see & I'm sure all women know what I am talking about....I Was even going to letting it all go & was going to come back for my beautiful dress I didn't even know I wanted tell I saw in it person .... with all that had just happened I was still excited about my one dress ....but then she felt the need to pulled out the ugliest dress they had in the whole store with the most amount of material & commented that this was the ONLY dress in the WHOLE store that would fit my ( apparently disgusting figure insulting me in front of my great aunt & best friend) & tried to sell me on it because of the French lace ..... Pardoned me but if I want to buy a dress a sample at that for a little over $4,000 why would you mock me & call me fat ...... (I just had a baby & clearly I know what I'm buying ) take my money & be sure to let me know the non negotiable return policy as you bag that up for me & show me out that would have been the fastest $4,000 ever made....... I'm sure most brides know you can't return a bridal gown..... They called a week latter about my appointment I had made before & my fiancé explained what had happened they acted shocked..... Said it was not the owner (I don't believe them the sale girl had mouthed she's the owner to me ) They wanted to make it right but there was no giving me back that moment they robbed from me the time they waited or the hurt they had caused.... I won't ever give someone like that a dime of my money or do business with someone so disgustingly hot headed Or who treats her employees the way she did in front of me who are actually so kind as far as customer service.... My issue is the owner shame on her who obviously is doing so well financially......they don't care how they treat people ... No discount will ever fix how I was mistreated ..... read more

Really awkward setup for brides and their guests. If you like lots of fluff and embellishments on a gown, then you might like this, if you want a classy dress avoid this place. read more

My experience at Roma Sposa was a great one! Thanks to Luma! Roma Sposa was the first dress store I went to on the hunt for my dream dress. Thanks to her it was the only store! With the many designer dresses to choose from, I went with a Ines Di Santo gown and Monique Ihuillier accessories. I needed to add sleeves to my gown, but was so afraid of what the final results would look like ! But I trusted that Luma would make sure everything turned out perfect, which she did! The Gown was beautiful I could not be happier! The price you pay is MORE then worth it! Check Roma Sposa out and ask for Luma, you will not be disappointed! read more

If you're a size 8 or larger you won't find anything that'll fit.. waste of time and so discouraging.

By far the BEST bridal store in the WORLD!!! They really give you an amazing experience!! Lisa was so helpful and so understanding. I'm so glad I bought my wedding dress from there... and i cannot wait to wear it on my special day!! Thanks a million!!!!! read more

I feel bad writing this but my dress was the ONLY negative aspect of my wedding planning. I am from Toledo (2 hours from the store) and looked all around our area for a dress and didn't find anything I LOVED so I went to Roma Sposa. My first few visits there were AMAZING! I loved working with Luma and the rest of the staff was extremely friendly but after spending $10,000 between dress and jewelry I almost felt like they didn't care anymore after the sale was made. I had to go there several times for alterations and EVERY TIME I waited from 30 minutes to an hour. The seamstress was always rushed and I go to pick up my dress and was told I didn't need to try it on again and that the bustle was self explanatory. THANK GOD one of the workers there wanted me to try it on because the alternations were terrible and bustle was not done correctly. The receptionist was extremely rude and was acting like it was OUR fault we needed to schedule another fitting and that they were all busy and not able to get me in when it was THEIR issue with alterations. I literally wanted to cry but remained calm while in the store. I ended up leaving the dress again and having to come back a week before my wedding to try it on again it was still not perfect but at that point I was over it and decided it is what it is. They did end up crediting my alterations but I still wanted to share this feedback. I later called back in because I was interested in possibly shortening my dress to wear at our anniversary but NO ONE ever even called me back. So sad that this is the kind of service given on such a special occasion but they don't care because they know they are a one time shop for most people. My dress was stunning and it is not that at all it was all the customer service. If that associate wouldn't have had me try the dress on again I would have put it on on my wedding day and wouldn't have been able to bustle or even WALK! read more

Some of the most amazing people ever!! Absolutely love my dress!! Could not have asked for better experience!!!

Today I bought the most beautiful wedding gown here. Leah was attentive, helpful, and very sweet. The staff was patient and not pushy at all. I am a size 12/14 and they were able to find me a dress relatively easily. I definitely recommend this bridal salon. read more

I recently purchased a "Mother of the Groom" dress at Roma Sposa. I was helped by a lovely young woman, Christina, who couldn't have been more pleasant and helpful. The selection of dresses in the shop is impressive and they have additional dresses they bring to you after they have an idea of what you have in mind. There is a nice price range as well. The shop is bright and airy with spacious dressing rooms and large mirrors. The entire staff is pleasant and helpful. I have taken one friend there who had the same positive experience I had and has, in fact, purchased her "Mother of the Bride" dress there. The only glitch was that my dress arrived a few weeks later than planned and, therefore, I was under some degree of stress as I had to pick it up the day before I left for California and my son's wedding. It all worked out though and I will definitely go back to Roma Sposa when I have another need for an elegant dress! read more

When I got engaged, the first boutique I went to was Roma Sposa. My consultant, Cristina, was absolutely wonderful and found my dream dress for me! I went to a few other stores, bu nothing compared to the service and quality that Roma Sposa provides!! The other consultants were amazing as well, they were all so attentive. I would highly recommend any of the consultants! They were amazing, and I love my dress! read more

WOW!!!!!! I absolutely loved Roma Sposa. I got married in October 2010 and they made my bridal experience amazing. Lisa was my bridal consultant and she made me enjoy every minute of trying on wedding dresses. The service is great, because they give you one on one attention. They also work with you until you find the perfect gown. I was able to find my gown there which made my wedding day unforgettable!! read more

Horrific experience. Went to try on bridesmaid dresses by appointment and had a consultant named Meredith who really had no business being employed with the salon. She had absolute-zero customer service skills. She was rude and inconvenienced to be helping me. Very unprofessional and unpleasant. Took me to the office with an open window instead of a fitting room to try on my dresses. While I am changing another associate barged in and the two of them started arguing. Was truly horrific. Never experienced anything like this in my life. All I wanted was out of the salon ASAP. I was then proceeded to be told not to buy from her salon even though they carry the line of dress I needed. I was told I would be mismatched with the rest of the bridal party because they were not all purchasing from the same direct location. Truly mortified. read more

If I could give this salon no stars, I would. I went here with my best friend and her sister this past Saturday for a bridesmaid dress shopping appointment. I should have known we should have turned around and gone elsewhere when we had trouble finding the place. To start, we walked in and were barely greeted. The girl did not smile and was cold. My best friend was given what looked like a job application to fill out prior to us being seen. We were walked back to the bridesmaid dress section which was more like a storage closet. My best friend's sister was looking through the dresses and had asked what you do about trying the dresses on if you are bigger than the sample size. The sales associate actually rolled her eyes behind her back which my best friend noticed. We then went to the dressing room to try on the 3 dresses. I went into the fitting room with the sales associate and she proceeded to just stand there while I changed. I felt extremely uncomfortable in that process. I realize she needed to pin me but I was more than capable of stepping into the dress first by myself. She made me feel very self conscious and uncomfortable. After my best friend saw the first dress (that she loved) she wanted me to still try on the other two just in case. The sales associate made a snide remark about it being a waste of pinning. My best friend's sister then wanted to dry one of the dresses. When she was in the room with her she made a very rude comment about "Well that's as far as the dress zips up, can't do anything about it." This made my best friends sister obviously upset and uncomfortable. Everyone is different and we aren't all size zeros. She had her come out to show us the dress with the zipper wide open and she was completely exposed! We felt rushed and like she would have rather been with any other client. This salon made us feel like complete trash. This dress was almost $400. After our bad experience I walked out of there very upset. There is no way that this salon would be getting our money after making us all feel awful about ourselves. Bridesmaid dress shopping is supposed to be fun and exciting. She never asked us questions about the wedding, she made NO EFFORT to be personal AT ALL. We ended up going to another salon not too far away and had an amazing experience. I would NEVER recommend this salon to anyone I know and will let everyone I know who is getting married about this place. Congrats Roma Sposa, you just lost out on A LOT of money. read more

I went to Roma Sposa not for myself but to help my cousin find a wedding gown. The owner Anna Castaldi- Roselli was extremely rude and acted like a know it all. My cousin wanted to try on this form fitted mermaid style gown, but Anna kept insisting not to try it on because of her petite frame. Although I don't work in bridal industry I have a great sense of style and an knack for what looks good on different body types. I told my cousin to try the gown on anyways, despite what Anna said, when my cousin came out of the fitting room she looked absolutely gorgeous, even Anna was surprised that the gown looked good on her. The main reason I am writing this review is that my sister came along with my cousin and I for moral support, she had been feeling depressed because she hadn't lost her pregnancy weight and did not feel comfortable to go out, with much begging and pleading she changed her mind and decided to go with us to Roma Sposa. This bridal appointment was for my cousin, the focus should've been entirely on her, Anna shifted her focus to my sister and made a comment that they have wedding gowns in my sister's size, ( we did not ask). First of all my sister is married, second of all the appointment was not for my sister it was for my cousin, and most importantly you treat your customers with kindness and respect which Anna clearly did NOT! Anna singled out my sister and embarrassed her. read more

As the father of the bride I was so happy when my second daughter wanted me to come with her to shop for wedding dresses. I was careful during the first three appointments to just sit back watch and enjoy seeing my little girl in all those wedding dresses! I listened as she described exactly what she wanted and observed how the person helping her tried to bring out dresses that met her wishes. We had an appointment at Roma Sposa but when we arrived(on time) the person helping us was 22 minutes late. When she arrived we saw it was the owner. She did not ask about the venue or what my daughter wanted. Her very first question was "what is your price point?" , and as we answered she turned her head and went over to some dresses on the rack to straighten them out ignoring us. My daughter was very specific about what she wanted but the owner kept brining out frilly things she did not like trying to convince her. I felt like she did not really care what my daughter wanted and did not listen to her. If she had found the perfect dress I would have paid whatever the cost was, in fact my older daughter purchased her wedding dress at Roma Sposa and we paid essentially twice our "price point". I was not impressed with Roma Sposa. read more