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    Roman Robles, LAc

    3.0 (3 reviews)
    Open 9:00 am - 6:00 pm

    Services - Roman Robles, LAc

    Acupuncture

    Therapeutic massage

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    Lags Medical Centers - Merced

    Lags Medical Centers - Merced

    2.0
    (16 reviews)
    0.6 mi

    If I could, I would give ZERO stars. My mom was referred to…read morethis facility, been nothing but compliant, only to recieve the worst care. She has been denied copies of her reports and records through their office. She also is UNABLE to use her wheelchair to get into the building let alone inside the facility. She and I both have tried to call the corporate number multiple times either to go back and forth with the automated system or when able to leave a message with "corporate" not receive any form of correspondence in return. I'm going to be filing a complaint on her behalf through the BBB and with the ADA. This facility is a complete joke. I'm not sure how they have gotten away with being in business for so long.

    DO NOT GO HERE!!!!!! This is the 2nd time I've taken off…read morework to bring my wife for a procedure that their equipment is down. Last month they didn't have all the supplies so we rescheduled for today. Now they machine is down. We called yesterday to make sure everything was good for today's procedure and they said yes it is. Today's appointment was for 9am, it's now 2pm and they can't give us an answer when the replacement will be here. She hasn't eaten since last night. COMPLETELY UNPROFESSIONAL STAFF!!! WASTES EVERYONES TIME AND THEY DON'T SEEM TO CARE You come for a procedure, you expect to have it done!!!! To have to come back the next month and still can't have the procedure because your equipment isn't working is an outrage!!!!!!! Staff doesn't even call you to let you know. They just keep having patients come in and making them wait all day for nothing. STAY FAR AWAY FROM THIS PLACE!!!!!!!

    Thomas O'Laughlin, MD

    Thomas O'Laughlin, MD

    4.4
    (15 reviews)
    53.6 mi

    I'm there due to my back hurting again. I had surgery back in 17. It held for a bit but now I'm…read morelooking for someone to help. Sharon's in the office is truly wonderful. Treats people with respect, I have never been to another doctor's office close to how good they treat and care about their patients. Dr is over all the most caring and genuine doctor I've ever had a pleasure of having. He listen to you. Which is hard to find. He takes his time with you, he will go over many plans and see what you and himself think the best for your course of actions. I trust the doctor 100% first time ever in 14 years of pain. Last thing the front desk especially Sharon help me before I was her patient. She stayed in the phone not trying to get my business. But because she wanted to help. After understanding her and how they operate it was an easy decision to come here. I would recommend anyone seeking to have some pain relief. He's been through it himself so he understands and doesn't judge you. Michael Dupree

    The doctor seems like he's awesome. The problem is Sharon. A few of the men have had good…read moreexperiences with her, so maybe she has a problem with women? She has come across harsh, uncaring, and cruel unnecessarily. Instead of being kind and empathetic to those suffering in chronic pain, she was brash unforgiving And unwilling to adapt. She is literally the obstacle to my life being better and less painful, but ego and selfishness shined above it all. I am so sad and disappointed by how cool Health Care professional has been. So I don't know how some people have had good experiences with her unless she was having a bad day and did not know how to apologize. Or maybe she's Picky about who she's kind to? I don't know. I just know is that I'm sad and in pain because of her.

    California Pain Consultants

    California Pain Consultants

    3.6
    (21 reviews)
    51.0 mi

    After bad experiences from long wait times to setting an appt for a 3 part procedure which they…read morescrewed up and were not ready for in the Kearny Mesa Office, I finally got the final procedure set in the Rancho Bernardo office, I did the 5 day prep for the minor surgery, showed up, was prepped with an IV ready for the procedure and the doctor had to leave with no one to take his place, A TOTAL waste of my time. I would find someone else as I have had nothing but problems with the California Pain Consultants!!

    I had an appointment scheduled, but it was cancelled upon my arrival due to the office not having…read moremy updated insurance information on file. When I called to confirm my appointment, I proactively offered to provide my new insurance details, and I was instructed to bring the card with me. However, upon arrival, I was informed that a new referral was required despite being an established patient with a point-of-service plan. What was most concerning, however, was the unprofessional conduct I encountered from the front office staff. From the moment I walked in, I was met with rudeness and a lack of knowledge regarding insurance procedures, which further complicated an already frustrating situation. Unfortunately, the office manager was not able to assist me in resolving the issue, and her attitude mirrored the unhelpful and dismissive behavior of the front desk team. Dr. Goswami is an excellent provider, and I have always appreciated his care. However, based on my experience, I believe the front office staff and management need to be addressed to ensure that patients are treated with the courtesy and professionalism they deserve!

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    Comprehensive Pain Care: Helping you get back on your road to recovery!

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    Comprehensive Pain Care: Helping you get back on your road to recovery!

    Roman Robles, LAc - acupuncture - Updated June 2026

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