Office staff could not have been more helpful and accommodating. Communication regarding date, time and answering any questions were helpful. The install crew called ahead the morning of install and showed up on time. The crew worded together well and very efficiently and finished the job, cleaned up and removed any and all debris. I received a text message the day of I talk with a number to call if there were any problems or concerns, that is very appreciated. Highly recommend. read more

looked good. However, I paid extra for this seem to be placed where I instructed. This direction was not followed. I was not left the remnants of the carpet. which was enough to do a small room. read more

Very satisfied with the products and the installation by the expert crews that worked very hard and professionally on my install. They were on time and did a great job. I was kept in the loop by home Depot and ramanoff the entire project. Highly recommend both companies! read more

This is the third time that I have used Romanoff Renovations thru Home Depot each one has been quality and good people sent out to do the job. Very courteous and helpful representatives read more

Great job replacing the carpet in our sunroom! Great communication, everything went very smoothly. read more

The two men came a day early and it worked out well. The work was done well and was mostly clean. There was fine dust in the beds and the floor that we had to clean. Just washed sheets and mopped the floor. They did our master bedroom and closet with waterproof vinyl plank floor. read more

Romanoff Renovations - Vinyl plank flooring from Home Depot in master bedroom and closet. - Flooring Near Me

Scott did a fantastic job of installing my new Pergo floor. Would highly recommend him for any job.....

I would not use them again as carpet installers. I have had nothing but issues regarding how they did my stairs. They had to come back several times to try to fix it and never did it correctly. It is a waterfall stair that I requested and I had two kids as installers who took breaks in and out smoking marijuana in their van outside. One I was told was new and helping the other installer. He did not know how to lay carpet especially on the stairs. I have lumps in bedroom and nobody has contacted me after I contacted BBB this time. Please be careful who you choose to install your carpeting. People pay good money to get carpet I went through Home Depot that is who installed their carpeting. read more

The guys were very respectful of me and my space. They left the place clean when they were finished. The entire time they were very professional. read more

Communication with this company was excellent. Any questions I had they got back to me very quickly. The two employees who were sent out to install my new flooring were friendly, courteous, and professional. I was surprised at how little of a mess this job created. Hardly any dust etc. I love my new flooring. I highly suggest this company. read more

Romanoff Renovations - My new floor and new baseboards are lovely. - Flooring Near Me

They were timely, great communication and the quality of the carpet installation was top notch. They have clearly been installing carpet for a long time. read more

We ordered carpet from Home Depot and this company did our install. They were so easy to work with and communicated exceptionally, well. We had 3 installers who worked very hard from morning to night . They were professional, courteous and were conscientious moving our furniture. They worked well as a team and really never stopped working. We would not hesitate in using this company in the future. 5 plus stars !!!! Thank you to our 3 man team for a job , WELL DONE !!! read more

Romanoff installed out carpet and did a great job. They arrived when scheduled. They cleaned up after the work was completed. The install was done exactly as asked (we had a special request) and it turned out perfectly. When there was a scheduling glutch they were truly apologetic and even sent a nice card as a follow up. read more

Went above and beyond with my Landry room floor tile installation. Came up with the perfect solution for the threshold transition.

We had flooring installed. We have cuts in the flooring, the flooring is pulling apart, they didn't bring enough trim, and they didn't align the trim. read more

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They installed my flooring and carpet. Very professional, on time, quality work, answered all my questions, would definitely use them again. Very happy. read more

It took some time to get the project going, as I had to call multiple times to get the paperwork going. This took longer than anticipated, but once it was done they were VERY thorough and communicated with me in every detail. The work was immaculate and they did everything I wanted and almost exactly on time. Would use again! read more

Good communication before delivery and so far so good in the installation of our carpet. Quick and efficient installation. read more

Romanoff Renovations - Installed carpet - Flooring Near Me

Romanoff Renovations did my carpet install in one day and did an outstanding job. The carpenter was very polite and went above and beyond. I highly recommend Carlos and his team for any flooring needs. Thanks read more

Irate! We paid for tile back in late august/early September.- they scheduled us for December 27. We canceled our Christmas plans with family out of state so we could be here for this. The morning of installation we received a text saying the name & badge number of our installer then half hour AFTER it was supposed to start they called to say he canceled the install. Cannot get an answer from anyone. We have already waited months we canceled plans & took off work for this. Angry & disappointed beyond belief. read more

Bought my carpet from Home Depot and Romanoff was the installer. I was very pleased with the install and the notifications. Ricky is the man! He was very prompt and professional. I initially was going to do a carpet/vinyl downstairs and started with the carpet. We realized halfway through the install that I couldn't go with vinyl and I was very pleased to see Ricky come out to complete the job. I plan on eventually doing the same to my upstairs and I hope I will be lucky enough to get these guys again. read more

Carpet 3 weeks late. Date of appointment 7 hrs late... So glad they are done w installing 1 room of carpet...now I have to repair the furniture they chipped. read more

Based on reviews I'd give em a 4 star, but you apparently have an employee who's a thief. Plenty of posts shown all over Facebook and what not. If that's the case I would let a dishonest employee go. Especially if it's a locally owned company it would make you look bad read more

Romanoff Renovations - Your employee who's name is Brandon Davidson who is a thief - Flooring Near Me

Our floors look amazing. The process was very easy. Our installer was prompt, friendly and did a great job.

We purchased new carpet through Home Depot and Romanoff was our installers. They were very polite and professional and they did a great job with the carpet installation. They were fast and we had no issues. I would definitely recommend them and would use them again in a flooring project!! read more

Romanoff Renovations - Carpet Installed by Romnanoff Rennovations 6/21 - Flooring Near Me

They kept me apprised of their installation date via texts and kept me in the loop. The installer was friendly, and did a great job. Highly recommended! read more

Very satisfied with carpet installation. They wore mask, friendly, professional and clean up after the install was completed. I also want to add they were respectful. I would request them again for future flooring install. read more

Romanoff Renovations - Carpet - Flooring Near Me

Awesome Customer Service. Installer was very polite and did a great job. The job was done on time.

Very kind professional courteous crew showed up early did a great job installing the carpet cleaning up the carpet and debris they were very helpful with moving the furniture around including a very heavy pool table that I needed their assistance to move for the install would highly recommend read more

Very satisfied with the work this crew did. They arrived on time and worked quickly and efficiently to remove our old bedroom carpet and install the new. They were friendly and polite, made sure we were satisfied with their service. We certainly would use them again. read more

The workers that came here did an excellent job installing our new living room floor. They came on time. They did a great job. And, they cleaned up everything before leaving. I am very satisfied. We love our new floor. read more

Got my carpet from Home Depot and Romanoff was the installer! I'm absolutely overjoyed with the installation and the quality of work that my installer exhibited! He was so personable and did a great job! Very prompt and professional! Cleaned up after himself and was careful and respectful of my home! read more

The team came in on schedule and knocked out a carpet install in one day. They did a great job and the install went smooth.

The installation crew did a good job with the installation at our rental property except they did not finish. I was told at the time that the crew had not been provided with the correct adhesive to install the floor covering on the stairs. The crew indicated that they were waiting to hear from Management. This was Tuesday. The next day the stairs were still not completed. I called Romanoff and was told the job would be completed on Saturday and they could not come out before that time. Saturday and Sunday passed and the stairs were not completed. I called again and was told A manager would be consulted and I would be called back. No one called. The next day I called again and was told again a manager would be consulted and I would be contacted the following day at the earliest. I asked for the manager's name and was told "Jim", but I was told it is against company policy to give out a manager's full name. I asked if the installers kept the piece of carpet to install since it has been over a week. I was told that could be a big problem because if the installers threw out the small piece of carpet from nine days ago, new carpet will have to ordered. This house is supposed to go on the rental market in two days. This company is about to cost me several thousand dollars in lost rental income. I'm no closer to having the job completed, and I still have zero information regarding the fate of the carpet piece required to finish the job. Do not use Romanoff. If you buy floor covering from a home improvement store, make sure the installers are not Romanoff. read more

I purchased LifeProof vinyl flooring from Home Depot to be installed throughout the entire main level of my home. The Romanoff installers did a fantastic job: quality work, everything was left clean, and they finished ahead of schedule. We love the way our new floors look! read more

If I could give them zero stars I would but I can't in order to do this review. Beyond unprofessional I don't even have the time to post how many things are wrong with this company to treat customers the way that they do is unacceptable. Do not waste your time or money and unfortunately Home Depot contracts these guys to do carpets think twice and ask who the contractor is if you need an install from Home Depot. There are hundreds of other companies out there that can do flooring and if you're reading this review go with one of them read more

If I could give these people zero stars I would.. Absolute worst customer service i have ever seen. The Ladies I spoke to on the phone were utterly useless and making excuses instead of trying to get anything resolved. Hell, one of them answered the phone with "hello?" .. (didn't even say the company name) I Had a scheduled install from 7am-10am 10:30am they're still not here , so I called to see if they were running behind. 1'st girl on the phone says they cancelled my install because the driver couldn't do my house and a "big job he had" . I asked her why they didn't call me ( i took the day off work to get this done) She then says, it looks like they moved you to 2pm-5pm but said she was going to get someone to call me back. after 3 hours and no phone call, I called back. The second girl answers the phone "hello?" I explain the issue AGAIN, she makes more excuses and then says I don't have anything scheduled for today, I go look at my email and there's an email saying we had been rescheduled for 2pm-5pm ...She says, she will look into this and she will definitely give me a call back by 5pm... 5pm, I get a text asking how we liked our install and hope we are satisfied. I call in and of course they were then closed. I have had some crappy contractors before at my house in the past, but this level of incompetence, unprofessionalism, lying and total disregard for customers time is on another level from Romanoff. I will NEVER use these people and I will be calling Home Depot Corporate office next to let them know the kind of contractors they are using to represent them. End of the day, I took off work, battled this nonsense ALLLL day and still have no carpet . Also, they have now put my entire project behind since I had to reschedule with my trim guy and my other contractor. read more

Purchased carpet from Home Depot July 12, Romanoff promised installation July 21, rescheduled to July 23 but called July 22 to say the carpet had not arrived. Called July 27 to say carpet was in but wouldn't get to installation until August 11 between 8 a.m. and 11a.m. but it would be first appointment of the day. No arrival, no call. Operator promised to contact installer at 11:18 to find out about the delay. No call back by 12:30 p.m. and Romanoff refuses to answer phone. read more

Mark and his crew did a great job installing our carpet. They arrived on time and completed 4 bedrooms, large hall, 2 stairways and 2 other rooms in under 5 hours. They also removed the old carpet. They cleaned up afterwards and did a walk through to make sure everything was to our liking. I would use them again. read more

Don't waste your money. If you are using Home Depot, go to Lowes just to avoid this company. Came to install the floors; no one spoke English and I had to talk on a phone on speaker to talk the the one man that spoke English and he told me that if I needed to talk to the guys in my house I needed to have them call me and he would translate. While they were putting in the floors, they punched a hole in my water pipe in the wall. Their insurance company said that it was my fault because my 1986 condo didn't follow the 2012 plumbing requirements. It would seem I didn't have a strike plate. Funny, how only ONE nail hit the pipe that didn't have a strike plate. I would give them less than a 1 star if I could. read more