Benson was amazing. He responded immediately and scheduled a visit the next day. He had to order…read morethe glass which took one week and he installed it the day the glass arrived. The job was meticulous and done perfectly at a very competitive price. I will most certainly call him if I have any other needs with respect to my windows. I will also recommend him to anyone I know who has to replace a window. Great job, Benson!

Update, March 2026 - It happened again to a different window and this time the repair was SOMEHOW…read moreFASTER. I logged the project request with Benson at 12:41pm on a Saturday. The window was fixed by 2:41pm *the same day*. Unbelievable. I will never call anyone else ever again for window repair.

We are repeat customers and this is our 2nd time working with Willie and Joe of Factory Doors and…read moreWindows. This time it was due to a tree falling onto our 2nd floor master bath windows and 1st floor kitchen windows. Willie communicated diligently with us and our home insurance in order to accomplish the job in a timely manner. Willie is easy to deal with and provided different pricing options from which to choose. They installed the ProVia brand of windows and we are extremely happy with the results. We highly recommend Factory Doors and Windows!

Thank you to the team for the incredible work installing our new door. It turned out even better…read morethan we expected. The care, precision, and effort that went into every detail were clear from start to finish, and we truly appreciate the time taken to make sure everything was installed perfectly. Excellent craftsmanship and a great experience all around.

It's disconcerting to have someone come in, look all around your house, not take any notes, leave…read moreand then not follow-up in any way. I do not recommend them. I've been trying to get an estimate for the repair of almost all windows in the house for over 2 months. Robert reviewed the windows on Tuesday, Feb 20 and it is now May 6. I'm still waiting for the estimate for, let alone scheduling of, the work. Many text messages (they *do not* answer their phone - it goes straight to voicemail, telling you to text them) later, they've stopped even replying to text messages. Pretty sure this business is closed. Notice how the reviews are from 2021.

We had our old and drafty front Bay window replaced and it looks better than ever…read more Rob arrived exactly on time when he provided an estimate. And Rob and his work crew arrived on time the day of install. His workers Henry and Manny did an expert install and were neat, polite and professional. They did an excellent job on all the interior trim, and cleaned up perfectly when they were done. He also saved us $$$ performing repairs on 5 casement windows that I thought needed replacement. I highly recommend Quality for any window replacement or repair. Shop local, Avoid Big Box. .

We had the pleasure of working with NSE to install 13 new windows and a new door in our home…read more Although it was a huge undertaking the sales process with Eric was quick, easy and thorough and the ordering and installation followed in the same regard. We felt comfortable the entire time. Eric listened to our wants and needs and constructed an affordable option using the quality products we wanted! We then had Mike and his team install the windows during a 3 day process- always communicating, friendly and professional. They went above and beyond and any concerns we had were always taken care of immediately. They were all exceptional to work with. We would recommend NSE for any home window installation! They were all great to work with and superior in their craft!

NSE Windows was an amazing partner. They worked with me to meet my budget needs on my home where I…read morehad to replace 27 windows. My installer Mike and his team were phenomenal, they showed up on time, finished on time, and were incredibly clean. Extremely happy with my decision to work with NSE!

We just had our window done and the experience was great. Fast and clean. Very happy with the job…read more Highly recommend

After several attempts, they sent one individual who provided a quote, but I never heard from him…read moreagain. I reached out to no avail. I finally got through to them, but another sales guy came out and gave me an even more expensive quote. And then they claimed they made a mistake and increased the price again!

A&J Window repair is one window repair company that you MUST use if you need window repairs. I…read morelive at 650 Victory Blvd in Staten Island. I moved into my apartment in April of 2017. My breakfast room window, which is next to the fire escape, has been broken since the day I moved into the apartment. The super tried to fix it over the 6 years that I've lived here; however, it remained broken and dangerous. Fortunately, Altin and Egli, who are employed by A&J, came today and fixed my window. They even went throughout the apartment, checking all of the other windows to make sure there were no other issues. Altin and Egli were kind, respectful, professional and efficient. Their boss, Reggie, who owns A&J called to check to make sure I was satisfied. A&J Window Repair is EXCELLENT. A must for anyone who has window repair issues. Dr. Ramona Brockett

I GAVE THEM MULTIPLE CHANCES. BIG MISTAKE…read more I normally give small businesses a lot of grace. In this case, I gave far too much. **5/9/26: UPDATE - SEE SCREENSHOT OF ILONA GUMENYUK'S 5/8/26 EMAIL CONFIRMING REGGIE ARRIVING TO DISTRIBUTE REFUNDS AND REPLACE MY SCREENS -- NONE OF WHICH HAPPENED. AND NOT A WORD FROM ANYONE.** I hired Reggie Villa / A&J Window and Glass to create custom window screens and a balcony screen solution for my apartment. Based on my recommendation, two neighbors also hired him and paid deposits as well. What followed was weeks of missed appointments, repeated promises to "check with the factory and call me back within the hour," long stretches of no communication, repeated promises that things would be ready "next week," and eventually requests for refunds that never materialized. As delays continued, Ilona Gumenyuk repeatedly communicated on the company's behalf regarding scheduling, refunds, and assurances that replacement materials and payments were forthcoming. When Reggie finally arrived to install my window screens, he showed up hours late with screens that were several inches too short and did not fit properly (see photo). Instead of acknowledging the issue, he attempted to explain the large visible gaps as intentional. One screen had to literally be hammered into place. Even after this, I still allowed myself to believe repeated assurances that properly fitted replacement screens and refunds were finally coming. They weren't. Since then, the two neighbors I referred have filed complaints with the Office of the New York State Attorney General Consumer Frauds Bureau, the Better Business Bureau, and local law enforcement. It is also worth noting that the company's Google Business Profile now appears as "Permanently Closed," despite the company continuing to communicate with customers and schedule supposed future work. As a result, customers can no longer post new Google reviews. I strongly encourage anyone considering this company to read the prior detailed negative reviews carefully. I wish I had.

I hired Gotham Window & Wood to repair my double hung windows with bars and they did an excellent…read morejob. They were quick to respond, provided free estimate and had the window repaired very quickly and professionally. I highly recommend using them and will definitely use them again if I need any window/door or wood repair needs. Attaching the photos of their job.

Great service. Installed new door and fixed window slidings…read more Great work on the new door.

They re-modeled a small bathroom in our house. The workmanship was excellent, the price was good,…read moreand the bathroom actually looked bigger in the end! It was a pleasure dealing with Vas and his staff. Vas went out of his way to get us exactly what we wanted, even when it was difficult to obtain. I definitely recommend Professional Home Remodeling

The workers started on time, worked all day minus their lunch break and cleaned up the property so…read morewe'll one could not tell that a roofing job was done. They were respectful of the property and protected my plants. The workers did a great job on the roof. I have observed Professional working on other homes in my neighborhood, which is why I contacted them for my roof issues. Sales representatives should be able to answer the customer's questions about financing terms without having to call the office for an answer especially when a different representative is sent to the residence for a signature on the sales slip.

I have now gotten 4 installations from Window World in Farmingdale and I will never use anyone else…read morefor my windows or doors. In 2022, I got two bedroom windows (see previous review) and then this week, I got a new sliding patio door/backdoor and a kitchen window (awning style). I received three quotes for the sliding glass door. Andersen quoted me at $6,800 (of course, it was $9,700 but then their magical discounts brought it into the high 6's) and Power quoted me at $5,800 (of course, if I signed RIGHT THEN AND THERE, it would be $5,100 only). They also both told me that it would be 7-10 weeks for install. Window World quoted me at around $4,000 for the door and within 3 weeks of putting down a deposit, I had a new door and window. The door is perfect and has built-in blinds that open/shut and raise/lower. The window is gorgeous - I took their recommendations and went with the awning-style window instead of one that goes up and down (they called this Double Hung). Absolutely fantastic service from Bill and Matt, as well. The installation took about 3 hours and was done perfectly.

My husband and I had a wonderfully professional experience working with Window World to swap out…read moreall of our windows. Working with the team from the consultation process to installation was nothing short of professional and knowledgeable. We were on a tight timeline of when we needed the windows to be installed and Tom and his team did everything possible to honor that for us. The installation team was efficient, diligent, and courteous. No complaints and highly recommend!