The guy in the leather 'cage' downstairs is very helpful and friendly. Gives suggestions and offers…read morea plethora of knowledge. Sadly I can't say the same for the coworker at the counter. They/She is dismissive and unhelpful and doesn't seem to care you're there. It's just a weird vibe she puts off. She/They would rather be standoffish than engaging. I watched the interaction with other customers and realized it wasn't just me. At first I gave leeway to that fact that we all have bad days; so thought I'd check the yelp reviews and discovered it wasn't just me. Fortunately the guy in the cage notices this and gets you back on track; if not, seek him out. The counter employee isn't enough to keep me away from the shop, it truly is a landmark with great products. I'd just rotate that persons work position because their customer interaction skills are bad. Cashier guy is also friendly and nice! It may be intimidating to go into a place like that if you're a casual shopper for their stuff, but if you ask the questions you'll find what you're looking for. We all have levels of comfort in places we aren't familiar with. Anyway, check it out!

Leatherman NYC has always been more than a shop--it's been a destination: equal parts…read morecraftsmanship, community, and delicious mischief. Which is why my latest visit felt like walking into an alternate timeline. There is clearly a sadness lingering since the loss of a beloved staff member last September, and you can feel that grief in the walls. Upstairs, the boys were initially guarded but soon revealed themselves to be charming, helpful, and lovely company. Then I ventured downstairs. Reader, I was unprepared. Stationed below was what can only be described as a foul-tempered cryptid of retail legend: part bridge troll, part dungeon goblin, part tax auditor cursed by a leather witch. A creature so committed to hostility that one wondered if speaking caused it physical pain. It communicated mainly through glowers, sighs, and the kind of energy that makes houseplants wilt. The shelves were overstuffed, the glass cases looked as though they'd lost a bar fight, and the artisans sewing away did so in a silence so grim it felt monastic. This is not the Leatherman many of us know and adore. The place still has heart--but somewhere in the basement, a snarling mythical beast is guarding the gate and scaring the villagers. Free the dungeon. Restore the delicious mischief.

I used to buy a lot of stuff here but this time they got me disappointed…read more I bought a "rose" vibrator, and two weeks later stop vibrating. I didn't want to call, but to head to the place and see what they can do. For my surprised the girl told me there's no returns or exchanges due are personal and intimate items which I LOGICALLY UNDERSTAND the thing is, as a customer they don't protect you for fabric defects and they just ask you to ask the company for an exchange. Their toys are mostly Chinese and is well kwon that mostly of Chinese products have factory defects. Even tho she said it was made in here just because the Company is American, the box said clearly, made in CHINA. Anyway, what a shame the poor none options to help the costumer. I will never come back to this store. I just threw away 60 dollars of a vibration tha doesn't vibrates.

Very helpful staff. Fun toys! Very clean and upscale. Pricey but I'm new to the area so may be bc…read moreI'm from a cheaper city.

This is a unique and wonderful place. Friendly staff and lots of unique items for you to enjoy…read more Hopefully this Bronx store will survive the recession we are in here in 2022. Thanks !

this place is awesome... nice selection of stuff even have t shirts and hats.,…read more the booths tho.. on point!!! hidden and comfortable..

Many items to choose from and very professional. Will help with any questions and stays open quite…read morelate. Great quality within selection. Thanks for the many years of great service.

1 dollar pantyhose that don't tear upon unpackaging? I'm sold. For the stockings to be so cheap,…read morethey are such good quality. Pantyhose can get kind of expensive if you want the good stuff. They stock all the colors you'll ever need for any purpose. If you go to the back of the store they also have "lingerie", you know...... if you're into that kinda thing. I don't judge ;-) The employeers here are very friendly and helpful. This place has been around for years and I'm pretty sure it will be around for plenty more.

The owner is a great guy doesn't bother anybody. In the booths everyone there respected each others…read moreprivacy The only drawback is no bathroom. Lots of things in the store whatever you're into I'm sure he sells. You can't go wrong buying anything in that store. Have fun and support small businesses .

Tiara at Cherry Boxxx is the best!!!!!! I had so much fun shopping with her. Tiara is super…read moreknowledgable and made the experience fun and totally comfortable. I was able to ask her all my questions without it feeling weird. I ended up getting what I came in for and Tiara made some awesome recommendations that I'm so happy with! Thank you Tiara, you're the best!!! Next time I'm in New York, I'll definitely stop by!

It has everything. The workers are friendly and helps you without trying to just get your money.read more

I live in the neighborhood and will no longer be shopping at this store. I purchased an item that…read morecoast a great amount of my hard earned $$. When I tried to turn it on at home I could tell it was defective. I took it back the next day and they wouldn't allow a replacement for the defective item. The person was very rude and did not care and said there nothing we can do. "You can talk to the manufacturer of the product." LIKE WHAT!!! I got it from this store with the hope that it would be functioning as advertised. You basically stole from me and told me to figure it out. I am so disappointed! I tried to call Craig the manager but no one has reached out.

Larger selection of goods compared to other stores in the area. Store clerk was very accommodating…read moreand helpful.

A lingerie store should feel safe, well lit, intuitive, open and have a nice array of designs with…read morean inviting staff to match. Studio one is NONE of these things. If you are looking for cheap "One time" use lingerie and paying double for it, then Studio One is the place. I can't see why ANYONE would spend their money at this establishment. Tacky, limited supply, and the quality is horrendous - and is there any order to the lay out, at all? The place looks run down and the parking lot is a death trap for your car. Walking down the concrete corridor makes you feel like you're about to get jumped. And when you finally get in the store, it looks like someone designed it with a dollar store budget. Not to mention that there are constantly people idling around, eating, talking, using the shop for their own personal play ground...is this a business? Do you work here? The few pieces that are nice (in the form of bustiers and corsets), are insanely overpriced and everything else can be found at a steep discount with a quick internet search. Better off going to ANY OTHER lingerie store in the area but this one.

This place has EVERYTHING you need for the perfect get away with your spouse ! End-less items with…read moreGREAT prices! My New favorite place ever, Love @ first sight!