Absolutely love this location. The employees are amazing, particularly Kora. They're helpful, fun and give great prizes from the wheel of romance read more

I went to buy a few things for me and my wife and they were telling me what's better or not. I trusted them and listen to them when they me a zolo and they said it was really good, but that don't fit people with big junks and it does not charge fully. It charges only five minute long even though it shows that it's charging once you remove it from the charger after five minutes it dies They charge me $109 for that and they clearly says no refunds no exchange of course because it's used but why is cell products that are defective and why sell products without telling someone if it'll fit on someone big or small? They are pretty fast to make the sale but slow to informing you anything about the Indeed, this is a great store to go into but you have to be careful. Don't trust them because all they want our sales in total I wasted 300 and something dollars and so far. The most expensive one is defective. I try reaching out to them, but there was no answer. I don't live in New York City, but I will be back on Saturday so hopefully I can discuss with the owner about the product and how bad it is. I could go to my bank and get a refund because the device is defective. And I can prove it. I even kept the receipt. I just bought it and I love to role-play with my wife while recording only fans and you see it on the video after three hours of charge it dies after five minutes I am not trying to bring the company down or have customers from stop going. I simply just tell you to be careful with what you buy. Look it up and do research and be careful with some of the merch that you buy again it's a beautiful store with a lot of things but if you're gonna sell things in a store, make sure they work. They're not defective and do something about the refund or returns do something to try to help your customers out because I won't go back to the store and waste $300 again just cause one item didn't work. I spend money like it's nothing. And if any customer doesn't know when you return the item to the store that item is defective and you can prove is defective after buying literally one day ago the take it back if they wanted to and send it back to the people who deliver it to them and they'll get a credit or they'll replace it with another one and take the defective one! all the stores have a policy like that if something is broken or defective they are allowed to send it right back to the company. They got it from. read more

Romantic Depot - Bronx - I wish this took videos so I could show you what I was talking about - Lingerie Near Me - Bronx, New York

The staff is very friendly explain anything that you do not understand and they give free gifts. That's the best part. read more

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Everything went well...The customer service, the variety of items..I would definitely recommend this place...

A huge fan of Romantic Depot I am so glad that I stopped at this location during my short trip in NY. In my opinion it has a better variety of goodies than the other location. Upon entry we were greeted by a friendly woman named Lady. She helped us a lot and answered any questions we had. Navigating the store is pretty easy and it's very clean. I would definitely recommend this location. Friendly energy, clean environment, nice space. read more

Romantic Depot - Bronx - Variety of different costumes and lingerie - Lingerie Near Me - Bronx, New York

RIP OFF everything here is 3 times more!!! and there's false advertising I bought a cockring that was supposed to vibrate for almost $30!!!!!???? it never vibrated! The fact that they don't give u a rec read more

a year ago The girls that work there, especially Ashley the one I saw putting a handful of cash in her pocket from the cash register. are extremely unprofessional. Walking around ignoring the customers while on their phones texting or like the African girl with the braids fighting with her boyfriend very loudly curseing and causing s scene making it very hard to enjoy shopping. The old lady with all the tattoos had a very jealous attitude. She was actually trying to hit on my husband. Last time I checked employer shouldnt tollerate a staff member offering 'favors' for $ or Coke. I will not be spending my $ here in the future read more

Romantic Depot - Bronx - Looking for new toys to add to my collection! - Lingerie Near Me - Bronx, New York

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I like this store because the employees are all super nice; especially Nani. However, I think that everything is super expensive. I got two $50 gift cards from here but they told me that I could only use one at a time. read more

Nani, Milady aka Mimi, and Jenny are supremely helpful. They make you feel comfortable as soon as you walk into the store. This whole thing is super discreet and very casual. They let you take all the time you need and are not pushy, they give you the space you need to talk things out with your partner over what to select. They have an infinite amount of items including outfits. There is something here for everyone and you can spend as much time as you need choosing what's best for you. I highly recommend this spot for your adult needs. read more

Romantic Depot turned out to be such a disappointment we've been shopping there for the last couple months been there five times spent six and seven hundred dollars each time we went employees were very friendly we're spending the money and informed us that if we had any problems with any of their products that we can exchange them for replacements at any time well that time came my wife went in to do just exactly that I was informed my three rude employees January 22nd 2019 that they no longer will warranty items that they agreed to do show with in the beginning hazard policy exchange after selling these products to us. For some unknown reason I felt very necessary to be rude and unprofessional condescending as a way to dismiss and ignore the request I would like to say especially shame on you Ashley you should be embarrassed your conduct is unbelievable they should no longer employ you the way that you interact with customers is disgusting and no business should tolerate that kind of behavior from their employee your attitude says you think you're doing them a favor by showing up to work let alone to interact with their customers I've never seen sewing behave so rudely and disrespectful in the place of work I look forward to speaking to the owner to express what a negative experience you're giving everyone in your presence how disrespectful you were to me and my wife . On a final note owner of romantic Depot do yourself as well as your customers a favor do something about the employees you have treating your customers like garbage and behaving unprofessional after many loyal customers spending tween $3000 and $3500 dollars the last two months and your store. And I have my receipts to back up those claims! I have attached a photo I want the items that fell apart it's a wand and by no means was the price cheap which make it even more of an insult that spending that kind of money on a product and you get reviews after being promised any issues or defects and it will be replaced no matter what issue as long as you own it and now 6 weeks later it will not exchange it absolutely ridiculous! The unit simply pulled apart because the rear plate was only glued in with for good parenting where the charger plugs into it and on the other side it's supposed to be contained is where the wires come down to it and unfortunately when the peace I'm out of it while being unplugged the tiny wires pull off a little circuit board shouldn't be my responsibility to repair it at the price I paid for it and absolutely no reasons you should have came apart this quick just want a replacement as promised buy Nani at purchase do the right thing and replace the customers defective equipment . Thank You King D read more

Romantic Depot - Bronx - Lingerie Near Me - Bronx, New York

Came in because sometimes its what's needed and Nani came right up to me and helped right away. The store is fully stocked with everything you could possibly need from toys to costumes to protection. My friend even did a spin wheel and won a free gift. I recommend this shop, again come see Nani she will answer anything you need. read more

Romantic Depot - Bronx - Lingerie Near Me - Bronx, New York

The friendly and knowledgeable staff were a plus to the inventory supply. Michelle Y. was the bomb.com with her service provided. Patient and well informed on many different products. read more

I came here before with some girlfriends but I had to bring hubby here ! You can spot the store from a black away! We walk in & we were amazed ! It reminds you of BJs but for sex toys & more..... lol we left spending $50 & you also have the opportunity to get free gifts ! Also, The staff was very friendly & knowledgeable of the products we didn't understand......... Go with friends or your spouse I promise you , you will leave with a little black bag lol read more

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This sex store is 5 times bigger then the one currently in my home town. There tons and tons of products to get from gels to toys and games. The staff here tonight Danny was so very knowledgeable and helpful. Extremely friendly I will be back the next time I'm in New York read more

Romantic Depot - Bronx - I brought two items and received 11 items for free by just Yelping - Lingerie Near Me - Bronx, New York

This place has everything! My boyfriend and I were visiting from Baltimore and wanted to make our trip a little more "romantic"... We were shocked to learn that our home town doesn't have anything like this store. The staff were very friendly and knowledgeable, and we found toys that we didn't even know existed. This is shocking because of the vast variety of toys we already have. The best part was the customer service woman nani. She escorted us through the store and made us feel very comfortable in our shopping. She made us laugh and educated us. Thanks again! read more

Romantic Depot - Bronx - Lingerie Near Me - Bronx, New York

This place has a great selection of everything. There are tons of toys & lots of lingerie. The sales staff are super patient and helpful & provide great customer service. Lots of choices for parties or a great night in. It's worth the trip alone or with your boo. read more

Romantic Depot - Bronx - Big selection of clothes to choose from - Lingerie Near Me - Bronx, New York

So here we go: take a seat! Back in January, I bought from this store online as a suggestion from my BFFE and I was like cool let me go check it out. I got a dildo/ vibrator. I was like cool cool. It's at a good price alright. A week layer i got a huge ass pack in my mail box I had to ripp open the box in front of a neighbor just to be able to pull it out. To my horror he saw it!! I was like cool everyone makes a mistake. No worries. I went to my apt I pulled the dildo vibrator out and bottom part was OMG it was ripped open there was no vibrator no nothing it was empty. I sent an EMAIL got no answer. Called the store and the person was rude as FUCK. "YOU WANTED A SEX TOY YOU GOT ONE." Yeah don't buy from this place. They don't care about the fact we spend our hard earned money on their products. Not buying from here again. read more

Cool Place to get anything u need or desire convenient and very respectful in buyin products....... read more

Everything here is over priced. Paid 85.00 for something, looked online later that week to see that what I bought was 50.00 online, from the same company. I can understand things being cheaper online, but a whole $30.00 difference. That's a big difference. Also I used my item 1 time and tried to use it again and the on button is no longer working. I thought maybe it was the batteries. Put brand new batteries in it fresh out the box and it still didn't work. Plus when trying to check out in the store it took over 20 mins. The staff said they were counting the register. Soo yal just do that around 6 pm when you guys are busy and no back up cashier could of filled in while the other person was counting the register. I don't think I will be returning. read more

I came to Romantic Depot to get penis straws for my moms bachelorette party and found so much more . This store exceeded my expectations. I thought I would come in feeling a little awkward but the staff made me feel so comfortable. There selections never end. They even give you black bags as you walk in just incase you're feeling embarrassed about your selections nobody will know because everybody is putting there items in a black bag. I will honestly come back for other reasons and will not hesitate to seek help by Ashley and Danny , they were amazing ! read more

Romantic Depot - Bronx - Lingerie Near Me - Bronx, New York

I bought a toy here three days ago, I tried to use it last night for the FIRST time and it did not turn on. I thought , no "biggie" it just needs to charge. So I did just that. I charged it over night and this morning. It still was not turning on. I called to inform the store of my dilemma and was told to bring it in and they would trouble shoot it. I asked her what would happen it they were unable to fix it and she told be that I would have to pay a 25-30 dollar restocking fee. I am so lost. I PAID 100 U.S dollars for a toy and his is the solution. For me to pay more for it to work. I know it isn't her fault that it's just the company policy. However it makes no sense. I asked if I can just return it. It's unused I have my receipt and all. She said no. I asked if I can't even get store credit and she said NO?!?!?! UNACCEPTABLE. read more

Great I loved the service and all the things they have here. Will be back! I definitely recommend this place and the sales are amazing!!! read more

Romantic Depot - Bronx - Lingerie Near Me - Bronx, New York

sizes and great quality. They have a huge variety of toys for any occasion and mood. The employees here are so friendly and helpful they welcome you as soon as you come in the store. Tiffany was the one helping me today and she was amazing she explained everything to me and I was extremely satisfied. There's no way I'll ever go to another adult store after my experiences here at Romantic depot in the Bronx. read more

Romantic Depot - Bronx - Lingerie Near Me - Bronx, New York

I used to come here often for random toys but came today and WOW. New owner and management and I've got to say the place is amazing! Great new layout. Such helpful staff. Jenna was amazing with the demonstrations and James was super cool and helpful. Loved it, definitely coming back with my boyfriend in the near future. UPDATE: Still amazing. Love the staff here read more

I absolutely love this store.. Anything you're looking for they have it! And Shay was such a great help. Definitely recommended going there for all your needs read more

Wonderful experience for a first time shopper. Megan gave me and my husband a complete tour of the the store and answered our many questions. We found everything we were looking for - and more! We will definitely be back. read more

Romantic Depot - Bronx - Awesome lingerie - Lingerie Near Me - Bronx, New York

This is the best sex shop ever. I got a lot of wonderful toys, vibrators, lubricants, and essentials. I recommend everyone bring their friends or lovers. This is the best sex store in the world. They also have bachelorette gifts, massage oils, Faux rose petals, strap ins etc. ask for Nani or Gladys because they're very knowledgeable and will help you with all of your questions. There's also parking and a nice comfortable atmosphere so I never felt pressured to buy. read more

Really nice hosiery and lingerie selection here, super reasonable pricing too. I was impressed with their riding crop selection and couldn't even decide which one to get. They have pony plugs in every color you could want! I've been searching for a new store since moving to NYC and I finally found it. The atmosphere and music was great and the employees were friendly. Ashley was super helpful in assisting me to find the perfect toy! I'll definitely be back. read more

Romantic Depot - Bronx - Lingerie Near Me - Bronx, New York

YOU WILL HAVE ENDLESS OPTIONS! I found out about the Romantic Depot at the nyc sex expo ( which was a great event btw) I went to the location and it did not disappoint. It was actually a little overwhelming, how much I had to chose from. My boyfriend and I ended up getting a few new toys and had a great time. I will say the employees are very helpful and knowledgeable about the products. read more

What a change in my review. I loved this place, but the staff is horrible now. I feel like I bothering somebody if I ask for help and the lack of new products is a bit frustrating read more

It's ok. The lingerie options are more for plus sized girls. They have noting for regular sizing. Boooo!

Going to Romantic Depot Bronx is the most titillating way to spend an afternoon! I walked in and immediately felt my body start tingling. After glancing at the vibrators, a lady named Bella with a sweet, soft vibe guided me through an assortment of dildos of all colors, shapes and sizes. She was gentle and understanding while listening to my story and helped me choose the perfect one. Nani rung up my purchase, and she was patient and understanding as well. I walked in scared and skeptical, and walked out a believer! I can't wait to go back. read more

Romantic Depot - Bronx - Lingerie Near Me - Bronx, New York

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So recently my boyfriend and I passed a threshold in our relationship. We were both comfortable to talk about bringing sex toys in our relationship for solo and couples play. With that being said, we decided it was time to visit a legit sex store besides the basic Spencers. After driving past this particular location dozens of times, we felt it was time to give them a chance. The signs on the store seem very outdated, and make it seem as if your about to travel back into the 70s, not cool. But upon entrance, you get a very comfortable feel. You dont directly walk into dildos and vibrators. In fact, after a few steps your faced with a wall of stripper heels (some which are very cute but not reasonable price.) On the table to your right it's different varieties of hookahs, bongs, and bowls. Very cute if you ask me. When you walk over to the side that actually has the toys, theres a little bit of everything for everyone. From small butt plugs, to anal beads, to vibrating plugs, to small dildos, to huge ones, to nipple clamps! I mean everything and compared to the sex shop in Elmsford (i forgot the name, off the I-87) there reasonably priced. Within our first minute of walking around a young lady by the name of Shanice approached me nd asked if we needed help for anything specific. She was very friendly and not pushy at all. After 5 minutes of roaming around and not knowing where to start, Shanice was easily located and offered great suggestions. She actually persuaded us to try our butterfly which I can't wait to test drive. Both girls were very friendly and helpful. Never prying but there when you needed. They seem to be up to date to all the porns and have a wide variety of stuff. I did make 2 purchases and will definitely be back! I dont believe in perfection. And the outdated signs and some products were just unappealing. However, customer service was great, the place is organized and up to date, the atmosphere is comfty. You mostly see couples there. I definitely recommend. read more

This was my first visit to Romantic Depot. I normally make my sex-fun buys online. This time I was there with my sister and some friends. Let me preface the following by mentioning that we were out to purchase something no matter what. You might say sex has biased this entire review. The primary sales person, Ashley, was on point. Very knowledgeable. Very open and honest about her own experiences. And let's face it, all the anonymous bullet-type vibrator reviews in the world can never take the place of a flesh and blood person telling you "that's not enough for me." And when I went up to her and asked for specifics (dildo, realistic 6-7 inches, suction base), she pointed me in the precise direction. She opened products and inserted batteries to give us a feel for them. She explained the pros and cons of a variety of items. Most of all, she was patient as heck. I must have bugged her a half-dozen times. She never showed an eye roll. Then there was Nani, the cashier that checked us out. Also incredibly knowledgeable. She went above and beyond to be courteous to all of us. Offered information for future discounts/specials and even threw in a few extra goodies. I'm sure that's how the store rolls but I'd like to think this kindness was a Nani-type thing. Overall, the store has a lovely selection of product. Many types, many sizes, many colors. What does this refer to? Take your pick. We meant to be there for 30 minutes. We left over an hour and a half later. The prices were reasonable.There was just one inconvenience I experienced but suffice it to say they were quick to rectify the situation. And that's everything because a store can move all the merchandise in the world but it means nothing without customer service. How will they fix a wrong? That's where it's at. And that's the only reason for 4 instead of 5 stars. Long story longer, I'd definitely go back for more. read more

My experience here was incredible. The staff was super helpful and very friendly. Especially Carly. She helped me find everything that I needed. She was very knowledgeable. I couldn't have asked for a better experience. Everything was clean, neat and tidy. I've never been to a store such as this one. There were so many options. I was very pleased and happy with my purchases. Carly even has her own sex workshops. She's the person I'd look for to answer any questions or concerns. I will always come here for any needs that I may have. read more

Their refund/exchange policy is spotty especially compared to what's posted online for unopened and unused items. The markup is at least 300%. What was charged to my card is NOT what I agreed to, even with the "discount". I was sold an item under false pretenses and of course by the time I discover this item isn't what I asked for, I can't take it back. The manager, Carly, laughed at me AND cut me off continuously over the phone while I spoke. Disgusting. There is not only poor customer service but poor management as well. Shady business practices and unfamiliarity with products and how to retain clientele. Needless to say, I think I'll be referring my friends to honest retailers online who only charge half of what's being sold at this "store". read more

Horrible online shopping experience. Never ever pick up their phone or emails but they sure did take my money. I was under the impression the Bronx store handless the online orders so if no one is at the store then why is your site accepting orders??? Stick to amazon. read more

So I typically order my toys online but I decided to google a nearby store. I found this place on Yelp and decided to stop in to see what they had to offer. They have an amazing selection of toys with a wide variety of options for beginners to advanced sexual deviants. The staff was extremely helpful and accommodating from when I walked in to when I left. Overall, I had a great experience and I will be coming here more often for my toys! They also have a ton of different discount options for folks that are on a budget too, which is cool! read more

Romantic Depot - Bronx - Sexy times! - Lingerie Near Me - Bronx, New York

Do your homework. If you find something you like make sure you check Amazon before you buy it. I paid $122 for something that cost $54. Never again. FOH. That's my fault bc I normally check Amazon before I buy anything. They won't get me again. read more

Amazing customer service and so many great promos. The staff make you feel comfortable and are super knowledgable