I am not ashamed to write a review on this store. I haven't been there in a very long time. God gave us body, mind, spirit, heart and we need to put it in good use. Actually put it on overdrive. Certain pleasures come with consequences. Sometimes with a little pain. Walked in few days ago just to browse and see what they had new. Store was in a very good condition, clean & nicely organized according to their items. Employees were in a much better condition. Ready to help. They have everything for anyones guilty pleasures and more. Selections with adult films, toys, lingerie, lubricants, condoms, lotions, creams, magazines and a whole lot more.. Everything has it's own label and price on it. Don't feel ashamed to be a little experimental and also graphic. Feel comfortable with who you are, what you are and live your best life. On this visit, I didn't buy anything; but will definitely go back. Parking sucks, and open late hours for everybody's appetite! Do the right thing, and check out this place. I am sure you already have, but feel ,embarrassed, uncomfortable, hesitant & skeptical to leave a review on their page. They will be more than HAPPY to see my review & also yours! read more

Orlando is a delight. So knowledgeable and courteous and friendly without being pushy. He's invested in making sure you have an excellent shopping experience, regardless of your gender or preferences, and in helping you find bargains! read more

Every time I come here, there's always a wait, and I never arrive at the same time--morning, afternoon, or nighttime. I always end up with the guy on his lunch break for 40 minutes and this sign. It's been at least 8 times lol. Is it just my luck? Whenever I come here, it's always a wait. Or is this a constant issue since the employee seems very unprofessional during business hours? I hear the same complaints from others, and I agree with the reviews too. It seems like the employees are drug users who need frequent breaks. The store itself isn't terrible, but the owners and staff are really scary. read more

Romantix - Adult Shops Near Me - N Hollywood, California

Orlando was amazing! Super helpful and knowledgeable when I came in looking for a gift. Left with exactly what I needed.

I come to this shop every so often because sometimes you need a product ASAP. I've always had a great experience and today was no different. Adriana greeted me and let me know she's available if I need help. I browsed around but couldn't find what I was looking for so I asked her for help. She was quick to help me find what I needed and very friendly. This is exactly the type of experience that has me coming back every time. read more

Very bad service very bad store. I bought a product and it doesn't work they didn't want to change it and told me to contact the manufacturer and I don't think that's correct on their part. read more

Romantix - Adult Shops Near Me - N Hollywood, California

Friday night, Oct. 4, 2024,10:55 p.m. Sign on the door "Lunchbreak, Back at 11:30." So that was a wasted nighttime trip. Isn't Friday night part of the exciting weekend? What are they thinking? This happened to me during the day once before. I've gone there 6 or 7 times and twice their employees are so irresponsible that they closed up the shopduring Open hours. I wonder if the management knows, or if they care. Apparently not. The people they hire! It's a nice store . . . IF it's open. read more

Last place I would shop! The lady manager had a terrible attitude. They DON'T do refunds and they won't disclose this information to you. The form they have saying "no refunds" is hidden. Terrible experience read more

As I have posted, I try to visit local stores and shops and want to avoid buying online. Buying online may be cheaper but more expensive for climate change and for workers / union rights. Walmart and Amazon don't allow unions and track every sec and every step of their warehouse workers while barely paying and providing benefits. But when I buy an 8 oz container of Gun Oil lube for $65 at Romantix and Amazon is selling it for $23 ??? I feel like an idiot. I bought two @ Romantix and could have bought twice as much -- 32 oz for $150 less on Amazon.. WAS a long time customer of over 15 yrs.. To be fair, I am certain I do not fit their target market demographics.. I am blessed to rent and afford a rent stabilized studio apt.. My guess is their market are those that can afford those existing and new lux apts in their area of NoHo and local homeowners? Think of them as a high priced convenience store for sex products.. read more

I stopped by here on the way home to grab a Christmas gag gift for a friend. This was my first time in this store, I typically go to the store in Oxnard, Ventura county. I was just near this store when I thought I should grab the gift now, because I'd be to tired once I got closer to the one in my area and would probably postpone buying the gift until the next time I got into Oxnard and that could be way after Christmas. The young woman working the counter Devorah, said hello when I first walked in the door and offered to help me find what I was looking for. She was so friendly and personable and truly very helpful in finding the right gag gift for my friend. She took the time to find out what I needed and why I needed it. Then she proceeded to explain the different brands available in the store, pricing, quality and the ones she prefers and why. So, I could make an educated decision on the gift I wanted to buy. When I still couldn't figure out which one to buy, she broke it down even more and I eventually bought one of the items. Some customers came in while I was making decisions and she treated them with the upmost respect and courtesy. She then went on to explain in her friendly caring way, that she's really knowledgeable in men's items and if I had questions or wanted to know more about a specific item for my own needs, she could help me find the perfect fit. I don't normally get toys for myself when I go to an adult shop like Romantix, in the past I mostly bought movies and magazines. So, I had a lot of questions. She took the time to answer them all and offered some suggestions, as she did with the gag gift. I ended up buying one of the eggs (orange) and a sample size of a pleasure enhancing cream (Power) she suggested I might enjoy. She explained the cream could be intense and to start with a small pea size amount. I didn't feel anything and increased the amount and still nothing. So, I was in the neighborhood of the Romantix the following week and stopped in to get some suggestions on what I could do, buy another egg and see what other similar pleasures creams they may have or lubes. I was lucky she was working and she was surprised the cream didn't enlist a response. We talked for few minutes about Power, other lubes and I bought another egg. She suggested I up the amount I use and if need be the whole tube. I got home and found out I bought another orange egg. That bummed me out since I wanted to get a different egg for a new stimulant response. This time I used about a quarter size of the cream and it was really intense as she mentioned it would be. Now, I not only want a new egg, I want more of the Power cream when I get paid. I happened to be near the store the next night and stopped in to grab a different egg. She was working again, I explained she was correct on the intensity of the cream and I apparently wasn't using the correct amount. She was pleased the product was working for me and sold me another egg. I'll be back at the end of the month after I get paid. I'll stop in on my way home for more Power cream in a larger tube size. I'll probably grab another egg that she suggested was a good toy for manipulating and simulating of the genital area for a quick response. The other two eggs were quite wonderful. So It's definitely on my list of items to grab. The issues I had with this location, no public bathroom and it was smaller more condensed compared to the one I go to in Oxnard. Devorah, has been a friendly person with superb customer service. If you happen to be going to this store, try to come when she's working, because she'll take great care of you and all your needs. Typically when I go to an adult store, I usually feel creepy, uncomfortable and quiet. I didn't feel that way when conversing with Devorah, she made me feel relaxed and at ease in the store. read more

Romantix - Egg, male toy for pleasure - Adult Shops Near Me - N Hollywood, California

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I usually always come here as I do bottle service and need stockings, pasties etc. and the girls are so sweet and helpful!! I just stopped by and was not even 10 feet from the door when a guy came out looked me directly in my eyes and locked the door for his "lunch". Never have I EVER had something like this happen to me. We made DIRECT eye contact and I literally was about 10 steps from stepping into the building. I needed one thing and it wouldn't have taken more than 5 minutes of his time smh this is worse than horrible customer service like I've never experienced anything worse. read more

Girls will tell you outfits are one size fits all when they are not, then not tell you clothes are final sale & not let you return or exchange (even with receipt and tags on) when outfits are priced extremely high. As you will read in other reviews I have also had the door close on me for "lunch" when I was 5 steps from walking into the building. Worst customer service I have ever experienced anywhere read more

D'Vorah was the most amazing woman ever..... She is very cute, bubbly, and beyond knowledgeable.. Helped me find exactly what I needed and recommended some products outside my normality, which I liked a lot... what is life without having others to take you outside your comfort zone... Thanks Angel.... Jess read more

This is the second time I've bought a shitty product from here! I went in last night and came in specifically for THE ROSE. I was told and recommended another product that " people tend to love more". Long story short, I went ahead and got the other product, and it's horrible! Everyone knows that the rose is known for its suction so why TF would you sell me a product that DOESN'T SUCTION. WTF!!! And of course I'm going to try to return it, and I know they are going to tell me no refunds. Scammer business practices! DO NOT GO HERE! read more

The staff here are extremely kind, helpful, tactful, and informative. They also enforce people to pull up their masks above their noses (Thankyou) and take their time to help you find items. I needed a g spot vibrator that was very specific and Johnny Took the time to help me find what I need. I really appreciated it read more

RACIST! STAFF HERE RACIAL PROFILES & watches like a hawk but not other customers. Moved here a few days ago & needed a new store but I feel very unwelcome. read more

I appreciate this store's convenient location. I can hit the gym, grab a shape up, hit up the smoke shop, grab some food all on the same strip without needing to drive. i was surprised at the variety of products the store carries but what makes this location even more special is is their staff. everyone is friendly, non judge mental, and knowledgeable. I want to particularly shout out Adriana. She greeted me with a warm big smile, and multitasked by assisting me and other customers with assertiveness and answered any questions i had (I had a lot) lol. i only came in for one item and Adriana charmed me into leaving with multiple. i love all her recommendations. thanks again! read more

Stay away! I came here simply to purchase a gag gift. I had an issue that involved me needing to call the manager to see about possibly getting a store credit since I would not be able to give my gift to my friend. Instead of being nice about it, the angry lady who calls herself a "manager" Desiree, was rude. Although I saw on the receipt there were no refunds or exchanges, she still could have been nice about it. Instead, she was a bitter Negative Nancy. I also called their corporate office and got no response so that just shows what type of people run this business. This place is classless. Make the trip to West Hollywood and go to Hustler or Pleasure Chest. Don't waste your time at this place. Hope this helps!! Xo read more

Where do I begin..... WORST customer service in all of North Hollywood after the USPS. Desiree the assistant manager is terrible! It's highly disappointing when you walk into a sex shop and are not greeted, but instead approached aggressively and asked "what do you want to buy" instead of "may I help you find what you're looking for?".... ummm HI for one! (Where was that greeting?). During our very awkward exchange in which I let her know what I was looking for, she rolled her eyes, whispered something under her breath, and was just negative. I'll never be back here and don't recommend this place to anyone AT ALL. This girl needs some serious customer service training. How could this be someone you've hired or promoted?!!!! I'm BAFFLED, Romantix. You guys should be ashamed of yourselves for having someone as unprofessional as this managing any aspect of your store. read more

Nothing here for Me to buy! Skip this one kids! Entrance was weird- had to cut across major traffic, then park in back. Location is small, dimly lit, crowded and the staff, like the lighting, isn't very bright. read more

Phoebe and Chelsea were both extremely sweet and helpful! They also were really knowledgeable and were able to answer all of our questions in detail. We ended up needing something small that wasn't in the store, but they showed us exactly where to buy it online. Will definitely be coming back if I need anything else- great customer service ! read more

everyone there is extremely knowledgeable but the latina girl with glasses is extremely rude. I didn't know that I wasn't allowed to grab something from the shelf behind her and she snapped at me. she had a bad attitude and seemed like she was already in a bad mood. Im not buying not asking anything from her ever again. read more

What an awesome store! Love the toys and great customer service! I am very pleased with everything I purchased! Thank you Johnny Ray! I will definitely come back again! read more

Really 24 hours but there is a sign that says you'll be back in 30 for lunch. I just drove at 4am to get something and you're gonna make me wait. I just saw you put up the sign read more

I was on the lookout for a pair of Pleaser boots to use for my pole dancing classes, so I called a few of the adult stores in the area. The person who answered the phone for this Romantix location was the most friendly and went out of their way to check what sizes they had available for me, so I decided to stop by. This store has its own dedicated parking lot in the back, which is awesome and rare to find in the NoHo Arts District. There's a decent amount of street parking too. The store itself has entrances both in the front and back. There's a large selection of items usually offered in adult stores, including lingerie and toys. I wasn't really looking for any of those items, but if that's what you're looking for, they've got a lot! They had a specific corner dedicated to shoes and I appreciate that they had reputable brands. The staff was incredibly friendly and gave me sizing advice. They also let me try the shoes on to make sure that I found a pair with the right fit. The boots I was eyeing were a little tricky to put on but they were patient with me, which I really appreciate. I ended up buying them and they were around $70, which is reasonable. read more

Jhonny Ray is the man!! Honestly I wouldn't expect that level of knowledge and professionalism in a sex store. We were very surprised with how great this guy understands our needs, he is very service orientated, super knowledgeable and patient!! Thanks Johnny this visit made us want to come back, see you and explore even more the different toys and options! read more

Crappy employees. It does appear that they always are 'coincidentally closed for some odd reason or another: bathroom break or break.

This place is so much brighter and definitely cleaner than other adult stores I've visited. Staff is super welcoming and helpful with Recommendations. Johnny ray explained the differences to me of toys I was interested in and helped me find the one I was actually looking for lol. The other girl working there was super sweet as well. Talked me out of fruit flavored lube and gave me this AMAZING whip cream one instead. I think her name was Phebe? Anyway, will definitely be coming back in the future ! read more

Johnnie Ray has Excellent customer service and is very knowledgeable of products and stock. Straight forward Gentleman and non Judgmental of kinks and lifestyles. He should be commended for his Service ! Don't be afraid to ask for what u want n what products have the best uses . He Definitely made a return Customer this trip ! read more

It has not failed not once where I go to this shop and every vibrator I have bought it goes bad in two months no matter how good I take care of it!!!!!!!!! Terrible place to spend your money on toys!!! They are terrible quality. I will not go back to this store again! Don't recommend!!! read more

The staff was very unhelpful. They didn't know the exact price for most items so they make wild guesses instead of actually looking it up. They also failed to mention over the phone that's it's cash only. No card. Couldn't buy anything even if I wanted to. It is pretty but wack af. read more

So much variety of toys, i went in for one and left with six different ones for different sensations. They were very helpful in helping me find what would suit me the best. My top pick for toy shop. read more

It's happened to all of us at some point. You're having fun on a date. Things are going well. Heating up. Getting steamy and interesting. And you realize, you're out of some essential item that you simply can't go on without... Enter Romantix. I'm really, really glad they have this small location in the NoHo arts district. It's open 24 hours a day, and it's staffed with some non-creepy folks who are more than happy to call another location if they're out of what you need. I have to admit though, I feel a little strange that they had a member's only point system... I feel like enough of a degenerate dragging my dates into this place, let alone being a card carrying member of the 24 hour sex shop club!! read more

THIS IS A GAY CRUISING SPOT!! Very busy during lunch hours - hot mature execs, businessmen, etcs comes here for a quickies. You see Older and Younger men hanging out at this spot. Lots of action..! read more

Small, limited and depressing. If you're going in for condoms or lube or a cheap toy, this place is for you. If you're looking for fun gifts or want to look around, this place is not for you!! read more

My co-worker and I stopped by on our way home and simply loved the place. First time We've been to this store and the late night employee was so nice and accommodating to our every need she was very knowledgeable in everything. I really recommend this store to everyone...I will definitely return for a second time. read more

Completely terrible. Me and my WIFE got ID'd as soon as we came in the door here today in a very rude way. Felt very offended by the move especially considering we are both 23 years old, and the associate can't tell that we are 18? Honestly have never been carded at a sex store in my life ever. Plus the customer service was completely awful. Just listened to the two associates loud conversation about lube coming in the wrong box. read more

OK This is the second time we were in this store , the first time she was in a really bad mood, but we just ignored her . the second time we went in she was just freaking Rude. She is suppose to be a lube expert . she told my gf that they didnt sell the NURU Gel and that it was a shit product anyway. then my other friend was wanting some massage OIL and she gave him some cheap ass lotion. . They dont have a place where you can try on their clothes, and she is really not wanting to help anyone , she tries to get people to leave asap with her sorry attitude. . They really need to get rid of that girl she clearly does not enjoy her job. read more

Thank you to a welcoming and helpful staff. I am a first time shopper of massage oils and with the help of one of the employees found the perfect smelling candle that I am looking forward to using this weekend. Check out Hemp Seed 3-in-1 Massage Candle Poolside Passion. Smells delicious and looks promising. I will likely be returning to try other scents from this company and others recommended by the staff. Thanks again for the help! read more

Several times now I've witness or this has occurred to me. The cashier will scan the item and then I or someone remember they have rewards points or cash on their aromatic card and ask to apply them. Mind you no payment has taken place yet, but the cashier says it's too late... You can't cancel the transaction and go back to re-scam and apply the credit? Cause everywhere else in the freaking world can and does. read more