RUN!!!! Do not use this agent. I signed up with AllState in March for both auto and home. I had…read morepreviously looked online for agents and saw this one had a lot of bad reviews. So when the rep on the phone said we are going to sign you up with Agent I told them I didn't want him because of the bad reviews. The rep says don't worry you don't have to deal with him you can just call us and we can help you here. Never spoke to this agent he just sent me a lot of useless emails. So about two months later I get a cancellation letter for my home owners insurance and I have two weeks to get a minor issue on a shed door that needs repaired. I called Allstate and they told me you should've received pictures from your agent stating about the repairs from your agent. I have received nothing from this agent but this cancellation letter. I have called and left two messages and a rep from AllState called and told him to call us. It's a week later and still nothing. This man came to my house into my fenced yard walking around taking pictures which I have no problem with but for him not to contact us to let us what's going on is unacceptable. I am in the process of making a complaint with AllState and then I will be contacting the Better Business Bureau. This agent is in this for the money not customer service. Save yourself a headache and look somewhere else.

The process was so smooth. The agent just reached out to me and all I had to do was give him the…read moredetails like name , address and move in date. And the next day the documents were all ready and I just had to pay for the insurance. Very good experience.

I have used Cellucci/Foran for over 10 years for both personal & business related products! Tom &…read morehis staff provide gold star customer service. They also are very involved in the community which is a huge plus.

Tom is my guy. Has been since I got insurance on my own. And He'll probably always be my go to…read more I use Erie - I find they have great pricing. Overall, Tom is great, and so is everyone else that I've spoken with at Cellucci Foran.

I am so pleased with my recent switch to Gannon Insurance Agency. Elyse Haviland went above and…read morebeyond to address all my concerns and answer my numerous questions. She was very patient, knowledgeable and pleasant to work with. She made the entire process smooth and understandable. I left there very satisfied with my insurance choices. I highly recommend Gannon Insurance Agency. This is a reliable agency with excellent customer service!

Steve Gannon was quick to respond to my request, to collect the necessary information and to…read moreresponse with an initial quote. Also, Steve and his staff are friendly and welcoming. Steve took the time to explain the details of our policies and did not rush the process. Also, they have great reviews.

Ron was straight and to the point. I really appreciate him. He made my transition from my current…read moreinsurance carrier to State Farm effortless. I was able to save a substantial amount of money by bundling my policies. I highly appreciate and recommend him.

I had an excellent experience with Dena at Raleigh Collins State Farm Insurance. She was very easy…read moreto work with and she got me covered the very next day

They are despicable. I was two days late on my monthly payment b/c my father was in the hospital…read morefor a week, then he passed away, so I was a little busy at the time, so they charged me a 15% late fee. 15%!!!! When I called them to explain the situation & ask them to waive the fee they refused, what with them being subhuman beings. So I paid my premium for that month & that day I looked for another auto insurance carrier. When I discovered I could switch companies that day I immediately cancelled my policy with Direct Auto, meaning I should have gotten a full refund for the month I paid that very day. They refused to issue the refund, so I filed a dispute with my bank & was refunded the money. 4 months later I get a bill from them for $31, claiming it was the balance of the premium owed, when I owe them nothing. I'm fighting this & I will not pay it, having an 840 credit score I couldn't care less about the hit I might take for $30 Direct Auto is fraudulently billing me, basically trying to steal money. They're really sick people.

From the owner: Call for a FREE Quote Today!…read more At Direct we make getting insurance quotes and coverage quick and easy. Get a free Direct Auto Insurance quote today! Visit us online, in one of our 400+ local offices, or call 1-877-GO-DIRECT (1-877-463-4732) to see how you could save money on your car, motorcycle, and life insurance. We provide you with the coverage and services you need at a fair price and welcome all drivers to apply for coverage, regardless of past driving record and credit history. Terms and Conditions may apply. At Direct, we get you auto insurance you can afford with the respect you deserve: Life Made Easier. Choose how to connect, quote or purchase a policy: at one of our locations, by phone or online. Customizable payment plans and due dates. Dropped coverage? Welcome-back coverage with no penalties. No checking account or credit card required to get coverage. Customer service available in-store, online or by phone. Low rates, an affordable price no matter past driving record and credit history. Quick claims process with friendly and helpful representatives. Discounts available throughout our covered states. Local, with over 400 different locations throughout the Southeast.

This team is so helpful and great to work with. I have had to call for a few changes to my policy…read morerecently throughout the month and the team always helped me quickly and efficiently. Melissa helped me again when I needed last minute help before the end of the workday.

I had an absolute amazing experience speaking with Melissa. I expressed my concerns, and she…read moreimmediately went into help mode. She was patient, kind, and understanding. She dealt with my concerns, and helped to address them. She helped to lower my premiums, with no fuss. I look forward to dealing with Melissa in the future.

Service was very slow and unorganized, no one greets customers upon entry and no one is moving with…read moreurgency. Not even sure why they are needed for DMV purposes, I had a much smoother experience at the ACTUAL DMV when getting my Real ID versus this place that seems to charge a person for everything they do as far as printing your documents, there are all these fees listed in addition to what you need to pay for via your actual vehicle. I'd say use thr online services or go directly to DMV and for insurance call someone get some quotes and save yourself a lot of time over dealing with is Angency it seems to be more stress any money than if you have a dedicated appointment with DMV or a Insurance Broker who sets an appointment vs having all the customers standing around and asking who is next etc. Definitely could use some improvement.

Literally go anywhere else - this place is terrible. Their staff's rudeness is only trumped by…read moretheir incompetence. Had so many issues so will only write a few: 1. In total it took almost 6 months to get my plate (antique plate and then a vanity antique plate). PennDOT does take a while on these but about half that waiting was because of general incompetence on the agency staff. 2. When my first plate arrived they called the wrong number to let me know it was ready (they had called me a few weeks earlier because of another screw up on their part so they had my correct number - just dialed it wrong the second time). I called them 2-weeks after my plate had been sitting there and they said it was "still processing at penndot". Reached out to my local congress person 2-weeks after that to see if they could contact PennDOT directly and they did and PennDOT said they shipped the plate out the month prior. Called the agency again and they said "yes it's here - we called you a month ago to let you know" but again they called the wrong number. So they both called the wrong number AND didn't tell me the plate was ready when I called them. Additionally every time I called and asked for an update they said "we'll call you when it's ready" and acted very annoyed. If I didn't keep calling in I'd probably still be waiting for my plate. 3. PennDOT made some mistake when processing my vanity plate and had to redo it - again had to call the agency to have them call PennDOT to see what was going on - if I hadn't I probably would never have gotten the plate. They had to resubmit the paperwork but at this point PennDOT had increased their rates so i had to pay more on top of this. 4. Generally they just don't know what they are doing, are actively working to get things done with the government agencies they work with, and overall just act annoyed when you try and get more information from them. One mistake here and there is annoying but not the end of the world - this was different - this was systemic incompetence that is not worth the headache or risk.

George and team are amazing to work with. Trustworthy and always available…read more They are also local to the area, which is very reassuring when you need to speak/meet with someone immediately. I cant recommend George and team enough!!!

I can't say enough about George at Keystone State Insurance. I have used him for personal and my…read morebusiness. I recently was in a car accident and George was there every step of the way making sure I didn't have to worry about a thing. Always in the loop via phone, text & email. No stone left unturned & answered all my questions & provided me with a "what happens next" game plan. So if it's insurance you need, business or personal, give George a call HE CARES

I'm so glad I was recommended to this agency. Kelly was great to deal with. She took her time to…read moreexplain my coverage, review discounts and point out a few gaps. She provided more coverage & saved me money. All the staff are very friendly & supportive.

I've had an amazing experience with this agency. The team is professional, friendly and always…read morequick to help. They always make everything simple and with no stress. I truly feel taken care of. Highly recommend!