Here is an update (9 months later) on the review regarding NuKey. Having fired NuKey as our…read more2-rental home property manager, we were relieved that we were finally out of the woods with our problems working with them. Unfortunately not. Fast forward to tax preparation, we found important inconsistencies in the NuKey provided 1099's and the actual cash receipts. We contacted Jen (accounting) and Jessica and learned there was indeed an error and we would have to go backwards and file amended federal tax returns for both 2023 and 2024. Jen cited an error with their AppFolio software. Once we received their corrected 1099's we did file, but simply asked for confirmation that they indeed submitted those revised 1099's to the IRS so we could ensure consistency of records with the government. We have never heard a response back from Jen or Jessica, even after several weeks and many requests (phone and email) to please confirm. How hard could that be? If you are a current property owner with NuKey, if the error was indeed software, it is quite possible your prior returns are not accurate either. If you are a property owner considering working with NuKey in the future, I suggest you read the prior 2025 review by Bob J and ask yourself what you could possibly gain by working with this company.

Called about a property to ask a simple question and schedule a tour. The person I spoke to on the…read morephone was incredibly rude for no reason. A really terrible way to treat someone.

The entire team at Evo was incredible to work with and their professionalism clearly sets the…read morestandard for the Spokane area! Cindi put her heart and soul into every detail for listing and selling our home. Dan's photography and videos were stunning. Their combined efforts are what attracted so many interested buyers quickly in a perceived slow market.

Working with EvoReal was by far the best real-estate selling experience I have had. Their…read moreprofessionalism and responsiveness is second to none. I can't recommend Stacey Sampson and Dan Wilson highly enough.

I have used Country homes after a horrible experience using Real Property Management (or RPM). They…read morecost me over 1000.00 is shady practices. So I was very cautious when I switched. My property was my home, my sanctuary, and the market was bad when I moved to the other side of the state, so I HAD to rent. They found me 2 wonderful tenants who cared for my lush landscape, and took wonderful care of my new carpet. My home looked the same when they moved out! They screened people thoroughly and I never had a late rent payment. Direct deposit even! Marissa was always prompt to return calls, if she didn't answer the phone herself. Stan, the owner took care of my property when a bad windstorm blew through and tore numerous shingles off my roof. There was another storm coming and he got my roof fixed THAT DAY to prevent any water damage that might have occurred. They care both about tenants, addressing their needs quickly, and the owners. I feel this at times could be a difficult balancing act, but they do it with ease. There are a lot of comments and negative reviews about Josh, but he was not there when I conducted my business with them. I feel this company was so outstanding I opened up a Yelp account just to post this review. So, in conclusion, if you want to rent a home, or rent your home, I wholeheartedly recommend them. I have now sold my home as of, so I am concluding my business with them.

I listed a house for rent with this company, and they "managed" it for several years. My experience…read morewith them was not good. I would recommend you go elsewhere. Here is a summary of my experience with them. I requested a renter without pets. But they said they were not able to find one, and talked me into renting to someone with dogs. The renter let their dogs pee on the carpet in every room in the house. The whole house smelled bad. All of the carpet and carpet padding had extensive pee stains. Before I was able to sell it I had to rip up all of the carpet, have the wood under the carpet painted with a special paint to get rid of the odor, and have all new carpet installed. In addition the renter at one point was apparently raising rabbits and keeping them in the garage (I learned of this after the house was on the market to sell). The rabbits sprayed urine not only on the floor but also on the walls of the garage. Even after getting rid of the all the pee soaked carpet and painting the floors, the garage reeked. Had to have it cleaned and painted floor and walls as well. The renter also lost keys to the front door of the house. So I had to have all the locks replaced. On top of that the renter turned off the water to the yard letting the lawn die just to avoid paying the water bill. Country Homes was being paid to manage the property, but they did nothing to prevent the renter from ruining the carpet throughout the house, soaking the garage in rabbit urine, and killing all of the lawn through neglect. To add to my problems with County Homes. After paying this company a percentage of the monthly rent (so they were supposedly working for me the property owner) this company was going to deduct only the cost of having a carpet cleaner come in to shampoo the carpets and then refund the rest of damage deposit to the renter. When I objected to refunding the damage deposit they had a courier deliver papers to my residence stating they were no longer going to represent me in any dealings with the renter which is exactly what they were getting paid every month to do. Even though I was the one paying them, it seemed like they working for the renter not me. To protect myself from what looked like could become a legal battle with the renter and Country Homes, I brought in an expert to examine the urine problem. They advised me there was nothing that could be done short of a total replacement of all of the carpet and treating the underlying wood. Beyond this there were problems with getting some fence repairs and other minor repairs handled in a timely manner. When the furnace failed in the rental house I found a less expensive, more efficient new furnace that would fit in the existing space without having to have a bunch of new duct work done. My impression was they did not like it when this meant they were getting cut out of their repair commission on an expensive furnace replacement. If you are thinking of signing up with them check your contract carefully. They deduct on a percentage for any repair work done from your monthly rent check. Their incentive is not to get the best, least expensive repair work done in your behalf. I absolutely would not recommend doing business with Country Homes. I did not find them to be an ethical company to work with.

We're on a tight timeline to find another home to rent and Dezda Finn REALLY helped us out. We…read morefound a house we'd like to tour on her website and asked her to allow us to walk-thru that home. She sent us the code to get into the house and whalaa...we checked out this house the very next day. While we declined this property (house was VERY big and could host a football team), she is still helping us out by sending additional units we may be interested in. Follow up care is, so far, excellent!

We don't know what we would have done without Dezda Finn and her dependable, competent, and…read morefriendly staff. They were always available to answer questions and help us navigate through the process of being new landlords. Due to Dezda's screening process we were able to have excellent renters, who treated our home like it was their own. As a landlord or a renter, Dezda and her staff were right on top of any maintenance issues, so it worked out well for all of us. All issues were handled in a timely and professional manner. Dezda has managed our property for 6 years, and done an excellent job! We would not hesitate to recommend her company to anyone - no matter if you are an owner or a renter.

We have not had the greatest experience with this company. They took over for the previous company…read morethat we were renting from and ever since they took over fees and other things just keep appearing.

Avoid this company/apartments at ALL costs…read more The apartment I'm at is filthy as they didn't bother cleaning out the vents or AC units or appliances. The floor is cheap and creaky and has tons of bugs coming out from the boards. A perk of the poorly done floors is you can hear each and every step your up stairs neighbor take.The water pressure is awful and the water is constantly either too cold or too hot. The water completely shut off in the apartment and it took the management 24hrs to even acknowledge it. (Took two days for it to be resolved).The hot water broke and it also took 24hrs for them to acknowledge it (it's still broken as I'm typing this). Good luck with any maintenance request. It's incredibly difficult and frustrating to even get a person on the phone. Much less get actual maintenance people in. We submitted a request for maintenance, didn't hear back for 1 month. Then, they no called no showed to the appointment. Didn't hear a thing until 2 months later where they randomly showed up after the problem had been resolved BY US. This company is the worst and I wouldn't recommend signing a lease with ANY of their locations. They truly don't care about anything but money. The apartments are total shit holes, even for $1,000-1,500 apartments.

Don't do business with this company. Lying cheating. Just a bad company with no morales. They…read morecare about money not our community or our people. They are nice until ypu move and they lie and charge your crazy amounts for something you didn't even do. There isn't any talking with them. They say they are right and that's that. Just save yourself.some misery and stay away from this company

DO NOT RENT FROM THESE EVIL HUMANS. I lived in a Douglass property over 4 years ago. 2 days ago my…read morecredit dropped 75 points and I got notified Douglass sent me to collections. They took my deposit after I moved out, that was fine. Now they are saying I owe them $2,000 in damages?!?! What? They say they reached out to me multiple times, but I have never received so much as a phone call. They are hitting my roommate for the same amount... again, 4 years later. This company has a very good scam going on, just read reviews on any site. These are money hungry elitist assholes who take advantage of poor people in need of a home. Do not give them your money or time. I will be hiring a lwayer to fight this, and maybe sue them for all the lies and fraud going on.

I've rented several properties managed by Slumber Spokane for the past year and a half, while…read moreworking in healthcare and going to school. They've always been prompt whenever an issue arose, and accommodating with move in/move out dates. If you're a traveling professional or just visiting the area, I would highly recommend.

From the owner: **Attention property owners, renters and travelers!**…read moreSlumber Spokane is your one stop shop for your Property Management needs. We handle everything from the home design and furnishings to tenant and guest communications. If you're an Owner and tired of the headache of the daily to dos, we've got you covered. If you're a potential tenant looking for your perfect home, we can help! Or, if you're in town visiting for business or pleasure, we have a spot for you as well!

I have been friends with the owner for 6 years. I was looking for a place to rent myself. I won't…read moremention names but, I found a place in Post Falls that was managed by a local Post Falls company. After I put money down they came up with all these fees! When I challenged that respectfully, they were extremely rude and the answer they gave me was unethical. I canceled the deal and called my friend, the owner of Housing Quarters to see if they had anything available. They didn't but I told them what happened and it just turns out they were looking to hire. I work here now and we are consistently helping people that are trying to get away from people like that! We have integrity, do what we say, actually answer the phone and get back to you! We offer a similar rate than the competition, and blow away anything I've seen out there. We are are a one stop shop and do not have to contract out for our owners and landlords. We solve problems and allow our Owners to have their personal time multiplied. As far as our tenants, we take care of them and care about each call that comes in and they are handled in a timely fashion. Too good to be true? Call us for a free consultation or view one of our properties and see for yourself. We are armed with a 10 man in house construction and landscape crew and 4 full time office staff to help you with all your needs! 509-402-2777

From the owner: Housing Quarters is a full-service property management company specializing in stress free rentals…read morefor tenants and owners.

I have to say, I have been pleased by Michelle and her team at Integrity Spokane. Michelle has made…read moremy house selling a breeze and covered everything for me. Most times she answered questions before I had asked them. Also has many connections in services which helped on fixings needed for sale. Super nice she is and very informative. I highly recommend Michelle Allen broker/owner of Integrity Spokane.

Michelle Allen from Integrity Real Estate and I have done two home transactions together and I can…read moresay from personal experience she meets and often exceeds expectations. I highly recommend Michelle Allen and the team from Integrity Real Estate in the Spokane and surrounding areas.

We were meant to see a rental property this morning, early in the morning. I got an automated text…read moreabout two hours before hand, reminding us of the showing and asking for confirmation. I confirmed and started my day. We live across town, and had to get the whole family up and moving much earlier than normal because they refused to do a showing in the evening or a weekend (you know, when normal people don't work). We got to the property a little early, but thought that perhaps they were running late because of the bad weather. Ten minutes after the time when the showing was supposed to start, we called the office to make sure everything was OK. We were then informed that someone had put a deposit down on the property the night before and that the showing was canceled. Ten minutes AFTER the showing was to start. This is extremely frustrating and more than unprofessional. We should have been informed much earlier than that. Even if they got into the office 30 minutes before the showing, realized what had happened and immediately called us, that would have been acceptable. We aren't unreasonable people. We understand that things happen. But this was an unacceptable level of unprofessional. I wasted time and a not insubstantial amount of gas to drive across town for a showing that never happened. We will not be renting with the company now or in the future.

This is a horrible property management company!!! Me and my little boys almost died from carbon…read moremonoxide poisoning from a old hot water tank that wasn't working properly!! It took them almost a month to fix so we had no hot water!!! Another time we had a water pipe fail in the yard somewhere and they turned water off to fix it and couldn't flush toilets or shower for two weeks and never put us up in a hotel .. After the wind storm power has been off for 4 days and I have sewage back up downstairs and can't even leave a message for them to call back which they don't .. They also had to come out last year to fix my garage door and just realized because it broke again that they jimmy rigged it and could of hurt someone!!!! There is no emergency numbers to call !!! This is crazy!!!!!