If I could give 0 stars, I would. This was the worst…read moreexperience I've ever had with a dentist's office. I went in for a root canal and was quoted nearly $1,500 after insurance. The work was terrible--the temporary crown fell out after just 2 weeks, and then the permanent crown fell out after only 4 months. To make matters worse, after paying the $1,500 (plus what my insurance already covered), they still sent me an additional bill for $450. This place is a complete rip-off. Poor quality work, misleading billing, and terrible overall experience. I would not recommend this business to anyone.

This practice has completely lost our trust. The administrative staff are consistently…read moredisrespectful and unprofessional. Communication is aggressive, not helpful--constant messages that feel more like demands than reminders, with threats of fees if you don't respond fast enough. We're done. I've pulled myself and my family out. Look elsewhere if you value being treated with basic courtesy.

Naturally, I wasn't too thrilled about needing a root canal, but after working with Dr. Kelly…read moreBarnes, it was hands down the most painless process imaginable. My tooth feels great, and I did not feel a thing the entire time. A day later and I don't even need Ibuprofen as the tooth is barely sore. I would certainly recommend them to anybody that needs a root canal.

Today, I got one of the best xmas gifts ever from Dr. Johnston - she saved my doomed tooth which 2…read moredoctors couldn't complete the root canal procedure before. The first doctor messed up badly that caused this whole issue. A couple of years later I tried again, but this 2nd doctor told me that its root has fractured, so nothing can be done but to extract (which wasn't true as Dr. Johnston told me it's not at first glance...). Although it gave me a constant anxiety for about a year I'm so glad that I kept it and decided to see Dr. Johnston one last time. 3rd time's a charm and it's saved! Hooray!!!! Also, everyone in the office is very nice and helpful. I highly highly recommend this place for anyone who needs a root canal.

I had a dental emergency & they saw me same day. Out of town at a nearby office for all day meeting…read morewhen my crown fell off. Dr. Block saw me & cemented my crown. His assistant Julia & he took great care & concern with me. Everyone in the office is so pleasant! Thank you Michelli who made my appointment &. Checked me out. She is so positive. Highly recommend!

I went to Acton Dental Associates the other day and the experience was wonderful. The front desk…read morelady was nice and attentive. The nurses were great and very knowledgeable. Then I saw dr. Block. He was great, very intelligent, made me understand what was going on with my teeth. They also use top notch technology which I really liked. Two thumbs way up

I cannot emphasize enough what a negative experience I had here. Estimates for treatment options…read morethat I did not agree to were pushed upon me. But the worst part was that, even though my x-rays showed no cavities, the dentist decides that I actually have nine cavities, which I would of course be paying exorbitant amounts of money to have filled. Luckily, I went to a more reputable dentist nearby, who did not try to push any orthodontic treatments and who told me I had one minor cavity. She also told me that I was not particularly cavity-prone, which was the complete opposite of what the dentist here told me. Just a terrible experience here all around.

If you have good insurance, be careful with Nexus Dental because they might try to finesse you like…read morethey did me. I've been in my union for eight years, and I've never had to pay co-pays for dental work--until I started going here last year. At first, they kept charging me co-pays, which was already suspicious, but the final straw was when they tried to bill me $300 for a procedure that my insurance FULLY covers. I called my insurance directly, and they told me the only reason they didn't cover it was because Nexus Dental didn't follow the guidelines. I wasn't supposed to have two different procedures done on the same day, but Nexus still did it anyway--knowing it wouldn't be covered. That's not my fault--that's theirs. When I refused to pay for their mistake, they sent the charge to a debt collector instead of owning up to it. And that's not even the worst part. I got multiple cavities done here, and one of them was still hurting after the dentist worked on it. When I went back for another cavity, he redid the old one that I had already told them was still causing pain--and they charged me for it. How does that make sense? I didn't mess it up, he did. If the work wasn't done right the first time, why am I the one paying for it again? That should've been fixed for free. A dentist's job isn't just to treat patients--it's to handle insurance correctly and stand by their work. If they can't do that, why should patients have to pay for their mistakes? If you value transparency and honest billing, go somewhere else.

I found that of the office staff was not operating professionally and satisfactory for my purposes…read more I wanted to get a quote for a very expensive procedure. I explained to Dr. Ahmed that I wish to get a second opinion. The doctor that I was seeking a consultation from was unable to get my x-rays from the SudburyDental Arts office with an authorization for me. In fact, the consultant dentist and I were literally waiting in his office for the x-rays to be sent. Finally, at 6:00 PM that night after my speaking with them, they said they would send the x-rays, x-rays that should've been sent last week and then again this morning.

Sudbury Dental Arts is a very clean, friendly and professional dental office…read more I just had the best cleaning I have ever had. I usually go every 6 months for a cleaning but due to the pandemic I had not been in 2 years! The dental hygienist was particularly thorough and I left feeling so refreshed! I highly recommend this dental practice

Dr. Ollerhead is extremely competent and a very nice person. The root canal went well and I was so…read moreimpressed with their COVID precautions. I felt safer here than at any other of the doctor or dentist offices I had to go to. When the temporary bridge from my dentist fell apart and he was away on vacation, Dr. Ollerhead told me to come back and he patched it up with bonding or temp cement. He did not have to do that, he is an endodontist, not a regular dentist, and I am very THANKFUL. In fact, he patched it up so well, the dentist did not have to redo the temporary (This was the second one the dentist had done because the first came off). THANK YOU DR OLLERHEAD for the great root canal and for helping me out with the bridge. I highly recommend if you need a root canal go to Dr. Ollerhead.

After many years of dental problems, I sought out a periodontist who would be near me, near where…read moremy mother was living, and be reasonably priced. It was a HUGE MISTAKE when I chose Concord Lexington Periodontics! Under their (non-existent) care I was subject to pain, infection, and lack of response to messages. It started with four teeth needing to be removed. I was told it would take an hour. It took nearly four! The 4 teeth were wrongly broken up into tiny pieces which had to be extracted 1 by 1. I complained at the time about all the debris going down my throat. 5 days later I was in the ED @ Brigham and Women's Hospital with severe bacterial pneumonia. They kept me there for 5 days! I didn't put it together, but 4 days after she pulled out the remaining teeth, I was back in the hospital again with bacterial pneumonia. They have no emergency phone number, and yet the doctor thought nothing of taking a three-week vacation. She refused to give me painkillers. I was living on amoxicillin, tylenol, and Motrin throughout the 6 week process. I couldn't go back there to finish & get the implants. After the pain and infection she put me through, the bone grafts leaked and it was clear I had to fire her. I went to my dentist who was agast by what he saw and immediately sent me to an oral surgeon to undo the damage that they had done. $2,000 later and I'm still healing from the surgery. NO ONE should go to this practice! It's butchery at its best. The pain, the sloppy work, and the fact that the periodontist herself showed no mercy & rarely returned phone calls and texts is reason enough to STAY AWAY!

There is a new owner, Dr. Verdier. I had been going to this practice for over 35 years (to see Drs…read more Bader and Freedman, who are now are retired) and been pleased about the care. Dr. Verdier's practice will not tell you if their staff has been vaccinated.They say it's government regulations; it's up to the individual workers to say if they are vaccinated; they are not mandated to be vaccinated. The dental assistant (not the hygienist) that was to work on me wore only a surgical mask and we were in a small room. She admitted when asked that she was not vaccinated. I was upset that she was defensive and this put me on the defensive. I refused the procedure which involved pictures of my gums. On a later call to resolve this matter, I was told that the assistant would not even wear an N95 mask, more protective than the surgical mask. The Dr. was also defensive as was the receptionist the front desk, all blaming government regulations. Dr. Verdier told me that maybe his practice is not the right one for me. I found another periodontist, recommended, whose front desk assured me that those working in their office were all vaccinated. Oddly the workers in that office were also not required to say one way or another whether they were vaccinated but at least the practice gave me an assurance they were and welcomed me.

Caring, compassionate, honest and knowledgeable. I can't say enough good things about Dr Kristen…read moreBae and his staff. A consistently friendly and hygienic environment with no stone left unturned to make you feel comfortable and cared for. My husband, my two children and I have been going to Dr Bae for years. Not one complaint. If you need a treatment he'll explain to you why and how he will be going about it. If you don't need a treatment he'll be honest enough to tell you that it's not necessary. A rare find in today's times. Highly recommend this competent doctor and his efficient staff.

I cannot say enough good things about Dr Kristian Bae, his father, the dental assistants and staff…read moreat Bae & Bae Family Dentistry. Aside from being an incredible dentist, Dr Bae is also genuinely warm, friendly and compassionate. He and the staff make your visit stress free and comfortable as possible. I can honestly say for the first time that I really do not mind going to the dentist!

It had been a while since I had seen a dentist. I was so nervous about going. Dr. Charamonde made…read moreme feel so comfortable the first time. He and his whole staff are extremely proffessional and at the same time social and so friendly. I would never think of going anywhere else again.

From the owner: Dr. John Charamonde and his outstanding staff have been providing the highest quality dental care…read moreto the Concord community and its environs for more than a quarter of a century. Exemplary patient care, outstanding aesthetic results, compassion and integrity are the cornerstone of our dental practice. Incorporating the latest technology, our state-of-the-art practice specializes in preventive, cosmetic, restorative and implant dentistry. Our office is located directly across from Emerson Hospital. Your visits with us are all about you - your happiness, your comfort and your dental health. Our patients expect and receive the finest care with a gentle touch each and every time they see us. In the 21st century, dentistry has evolved into a science that maintains function, form, health and a beautiful smile for a lifetime. The more you know, the better equipped you are to make wise decisions about your health care. Among our most important functions is to educate our patients as to their treatment options. Dr. Charamonde takes the time to speak to you about your treatment goals and will make recommendations allowing you to make the most educated oral health care decisions. We invite you to contact our office to learn more about achieving the smile of your dreams