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    Ronald Shiell, MD

    4.6 (7 reviews)
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    7 years ago

    Not only is Dr. Shiell the best dermatologist in Palm Springs, he's the best doctor in town as well.

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    Timothy M Jochen, MD - Dr. Timothy Jochen founded Contour Dermatology & Cosmetic Surgery Center and the specialized Laser Center at Contour Dermatology in 2001.

    Timothy M Jochen, MD

    4.1(212 reviews)
    7.5 mi

    "I have been coming to Contour Dermatology for a couple of years now and I can't recommend them…read moreenough! I see Jessica at the Loma Linda location for my Botox and Dysport, and she is truly one of the best. She is incredibly knowledgeable and knows exactly how to get the best results. The entire team at the Loma Linda office is so kind and professional. If you are looking for expert care and a great experience, this is the place to go!"

    I paid $5,000 for Botox and filler and the results were worse than doing nothing…read more After waiting 90 minutes, the doctor spent about five minutes with me total--including the injections--and did not evaluate my face beforehand. The Botox didn't work where it was supposed to and instead left my face uneven and distorted. When I raise my eyebrows, my expression looks bizarre and exaggerated. My smile lines look worse than before. The Botox in my jaw caused weeks of pain and bruising, and I still have difficulty chewing. The filler in my jawline left it sagging and heavier instead of more defined. It took several attempts to get a follow-up call scheduled, but the real issue was the dismissive attitude during that call. I was told that of the $5,000 I paid, only $1,000 was attributed to Botox--and that they would only consider refunding a portion of that. I still have not received any refund in any amount. At any price, this level of care and professionalism is unacceptable.

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    Timothy M Jochen, MD - Dr. Timothy Jochen was voted Best Physician in the Valley 2018!

    Dr. Timothy Jochen was voted Best Physician in the Valley 2018!

    Timothy M Jochen, MD
    Timothy M Jochen, MD - Lips by Contour

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    Lips by Contour

    West Dermatology

    West Dermatology

    2.8(83 reviews)
    0.0 mi

    When I first started at West Dermatology, it was a good place to be at. Dr. Roger really cared for…read moremy conditions I came to him and they took care of my problems and were trying to be helpful with what I had going on, but now I come back a couple years later and the front desk staff is very short tempered to the patients, there is no assistance for those that might need help checking in, and sometimes I am in the waiting room longer than I actually see the doctor. Overall, everybody in the clinical portion is so great with everything, it's just that first initial treatment you get at the front desk that really makes or breaks the visit.

    Extended wait, Deficient service, Billing-induced time dilation…read more As suggested, I arrived at my appointment early (10 minutes early), and waited 1.5 hours for a 7-minute visit. The experience at this office was negative on many levels: patient deprioritization, insurance class prioritization, time devaluation, chatter overheard between patients and staff about insurance validity, and lack of care. My patient status was deprioritized. I confidently suspect that other patients were prioritized based on insurance classification. While waiting, I observed a returning patient being turned away and instructed to re-obtain a referral for proper billing. Although the same patient with the same insurance, their policy number changed. Every patient who arrived before me and many after me were seen. I should have been on payroll for the time I spent listening to others' insurance conversations while also watching people come and go. My visit was rushed, and the medical assessment lacked depth. There was no effort in service beyond what could be quickly charted and billed internally. Nothing discussed in the patient room was documented for my reference. The doctor's verbal referral to another practice was an unfamiliar name that I had to insist upon receiving in writing at the checkout counter. The doctor's price quote for an uninsured service was also given verbally, as if afraid to honor a written one in the future. They can keep the price quote -- I'll go somewhere else.

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    West Dermatology
    West Dermatology
    West Dermatology

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    Ronald Shiell, MD - dermatology - Updated August 2026

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