Purchased a refrigerator this week from F&H and what a wonderful experience from start to finish…read more 1 day delivery and friendly, fast service from sales to delivery. I am recommending you to everyone I know. Also happy to buy local. You have a new very happy customer. Thank you so much.

I bought a dryer two weeks ago and I was very happy with the service I got…read more They didn't try to pressure me to buy a more expensive dryer than I needed. They also don't charge for electrical cords, vents, and disposal of the old appliance etc. as many of the big stores do. They delivered my dryer the day after I bought it. The guys that delivered and set it up were very good, pleasant and efficient. The last time I bought an appliance from a big box store, the man who delivered it gave me a hard time because he had to switch the door of the washer from the right to the left which the store knew it needed to do. At F &H they did the same thing without the hassle. I have also used this store for years to repair my appliances which had not been purchased there. Excellent repair service. A plus is that this is a locally owned store! Becky S.

A lift chair was purchased the last week of August. Upon delivery problems were experienced but…read morethe delivery person got it to work. The next day the chair didn't work. T.M. called to report problem. Diane came out the next day to check out the problem and confirmed that it was not working. She said a new chair would be provided. TM had to go to the hospital and rehab. Upon her return on 9/30 she followed up to get the replacement chair. She was told that the manager was out and no one else can resolve the matter. In the interim TM is having difficulty moving about because she doesn't have a functional chair. Need immediate action to replace the chair before additional health issues are created or refund of purchase price (paid cash). Was told it takes 10 days to get a refund. This is totally unacceptable customer service. I can't imagine a business that can't take action because the manager is not there. Make this right by replacing the chair immediately.

I purchased a dryer here about a year and half ago with a warranty…read more After a few days, it would not start when I hit the button. I called the store and they brought a new one out 2 days later. Lately, the door switch has not been working correctly and I had to keep messing with it to get it to start I called Schewels on Saturday. They notified their repair shop, but they were closed. First thing Monday morning they called me, I explained the problem, and he came out within the hour and repaired it. Best customer service I've seen in a long time.

Timely, knowledgeable, pleasant, and working thru the problem. Parts are ordered and waiting for…read moredelivery. Expensive for Wolf parts.

I called Mr. Applliance because my 5 year old Whirlpool refrigerator had stopped cooling. I was…read moretold that the next available appointment was in 9 days!! I don't recommend you call this business if you need a quick turn-around time.

Mr Buchanan has been the best at fixing all our appliances - he has been able to fix my washers,…read moredriers, dishwashers, oven, stove!!! EXCELENT service and quick to come an fix what ever needs fixing!!! Loyal and hardworking for us the past 30 years!!!!

Mr. Buchanan fixed our refrigerator for us, and did a super job! He was able to come evaluate the…read moreproblem with the fridge, identify and order the part, and get the the job done quickly. I was impressed with how well he communicated. We got a call as soon as the part had come, and he was able to come install it shortly thereafter. He was very knowledgeable and really did a great job! I would highly recommend him!

Washing machine on the fritz and you're not sure who to call? I recommend Blalock's Appliance…read more Having to rely on someone to service your appliances can be pretty nerve racking. Like an auto mechanic, there isn't anything stopping them from taking advantage of an uneducated consumer. I am pleased to report that after dealing with Blalock's Appliance on several occasions, I am quite satisfied and will continue to do business with them in the future should the need arise. Rather than making a trip to my house to collect the fee for making a house call and potentially inventing some costly repair, the staff walked me through what turned out be a simple fix right over the phone at no cost. They'll also fix your TV for a pretty reasonable price. Hopefully your appliances will last forever! If not, be glad Blalock's is nearby.

Rude, snobby and there's no return policy. So now I have to sell the part that I got on eBay or…read moresome bulls*it. You're on your own with these jerks. Go to the internet or a bigwig store! You're better off.

On time service, Jeremy got right to work and fixed the problem quickly. Very reasonable rates. I…read morehighly recommend.

Service is great and technician is very knowledgeable and professional. I would recommend them for…read moreyour service needs.

Very nice tech who diagnosed problem quickly and took care of the problem…read more Xxxxcccccccxxxccccccccccc

Contacted through Yelp. The chat was quick and to the point and they got me on the schedule for the…read moreday I needed help with my dryer. They gave me a 3-6pm window for arrival and I was told they'd let me know when the tech was on the way, and they didn't. He just showed up and I didn't really appreciate that because I have pets to get out of the way. But the work was done quickly and done well. I'd call them again if needed!

Very fast and concise, great service! We just needed someone to respond fast to fix our fridge and…read morethey came through quickly.

Communication was fantastic. Prompt and quick resolution to the issue my oven was having. Price…read morewas just right as well. Highly recommend!

Have ordered twice from this store, and neither order was put through. Recently, in February 2021,…read moreI ordered a recliner. We were told it would take several months bec of COVID backlogs. In the middle of June, I called to inquire. Larry said he would check and get back to me. Never got any call back from anyone. On July 9th, I called back and he told me again he had to check on it. Next day he called back to let me know my chair had not even been ordered. Same thing happened several years ago when my wife and I both ordered recliners. Hers came in about two weeks, but when I asked about mine, they said there had been a mixup and it was not ordered. I had to wait another 3 weeks for mine. Sorry, but I won't enter that store again. Not waiting for the 3rd strike!

Larry was a great salesman. We bought several items for the home. They were able to deliver the…read moresame day.

Just when I thought, caring, engaging, and creative customer service with complete follow-through…read morewas gone, I had the pleasure of dealing with Rolling Hills Garden Center and Village Florist of Roxboro. By phone, Brenda Moore listened as I described my ideas for table flowers for our recent 27th Timberlake Family Reunion. She described what she could do and about hi w much it would cost. Ms. Moore delivered and then some and the extra arrangements for the oldest and next to, were absolutely gorgeous! The delivery guy was the best ever bringing them to the Timberlake Suite of the Homestead Steakhouse and Seafood Restaurant. For 33 years I have operated the successful and national award-winning advertising firm, R F Timberlake & Company. And invariably I am asked what is the best form of advertising and i say, very simply, referral. I follow with always under promise and over deliver, but most now do not. Brenda Moore and her people, from whom we've purchased reunion arrangements before, deliver their promise and that's more beautiful than the flowers