A lift chair was purchased the last week of August. Upon delivery problems were experienced but…read morethe delivery person got it to work. The next day the chair didn't work. T.M. called to report problem. Diane came out the next day to check out the problem and confirmed that it was not working. She said a new chair would be provided. TM had to go to the hospital and rehab. Upon her return on 9/30 she followed up to get the replacement chair. She was told that the manager was out and no one else can resolve the matter. In the interim TM is having difficulty moving about because she doesn't have a functional chair. Need immediate action to replace the chair before additional health issues are created or refund of purchase price (paid cash). Was told it takes 10 days to get a refund. This is totally unacceptable customer service. I can't imagine a business that can't take action because the manager is not there. Make this right by replacing the chair immediately.

I purchased a dryer here about a year and half ago with a warranty…read more After a few days, it would not start when I hit the button. I called the store and they brought a new one out 2 days later. Lately, the door switch has not been working correctly and I had to keep messing with it to get it to start I called Schewels on Saturday. They notified their repair shop, but they were closed. First thing Monday morning they called me, I explained the problem, and he came out within the hour and repaired it. Best customer service I've seen in a long time.

Technician was courteous and professional. Company is very responsive. Only issue (minor) was the…read morecleanup wasn't as thorough as expected.

Polite and prompt. Company operator was efficient. They had to order a part for the dishwasher…read moreand it arrived when they said it would. Technician put on shoe protectors when he entered the home and left the kitchen as clean as he found it. 5 stars

Mr. Buchanan fixed our refrigerator for us, and did a super job! He was able to come evaluate the…read moreproblem with the fridge, identify and order the part, and get the the job done quickly. I was impressed with how well he communicated. We got a call as soon as the part had come, and he was able to come install it shortly thereafter. He was very knowledgeable and really did a great job! I would highly recommend him!

From the owner: Buchanan Appliance Service Inc. is proud to serve Roxboro and the surrounding areas. In business…read moreand locally owned for over 20 years, we service most major appliances including Maytag, Frigidaire, Whirlpool, Electrolux, GE, Kenmore, and much more. For more information, call us today.

Washing machine on the fritz and you're not sure who to call? I recommend Blalock's Appliance…read more Having to rely on someone to service your appliances can be pretty nerve racking. Like an auto mechanic, there isn't anything stopping them from taking advantage of an uneducated consumer. I am pleased to report that after dealing with Blalock's Appliance on several occasions, I am quite satisfied and will continue to do business with them in the future should the need arise. Rather than making a trip to my house to collect the fee for making a house call and potentially inventing some costly repair, the staff walked me through what turned out be a simple fix right over the phone at no cost. They'll also fix your TV for a pretty reasonable price. Hopefully your appliances will last forever! If not, be glad Blalock's is nearby.

Rude, snobby and there's no return policy. So now I have to sell the part that I got on eBay or…read moresome bulls*it. You're on your own with these jerks. Go to the internet or a bigwig store! You're better off.

Service is great and technician is very knowledgeable and professional. I would recommend them for…read moreyour service needs.

One of the most dependable appliance repair company I have ever dealt with…read more On time, know what he (Cliff) was doing. able to diagnose the problem in minutes. Said he would have the part no later then tomorrow and called two hours later that he had the part. My dryer was up and running within minutes. I now have a Family owned and operated appliance repair that I can depend on to do the job right.

Very nice tech who diagnosed problem quickly and took care of the problem…read more Xxxxcccccccxxxccccccccccc

Ifix answered our request for service and the tech came out the next day. When they answered back…read morethe starting price was $69.99. The tech fixes the dishwasher which had to be secured back into the cabinet where it was initially installed. Guy fixes it then turns to my wife and I and says" my boss needs me to charge $186 for the service!" My wife says "what about its $69.99" guy then says "ok it $69.99" This is shady BS. Is this guy working on profit for himself, do they not have a structured pricing program. This was and easy job. Steer clear of this company.

These are the people to call! When I requested help to repair my refrigerator, I got an immediate…read moreresponse, and they were happy to schedule a day and time convenient for me. Not only did Alex clean the drain, but he checked everything on the fridge to make sure all was running correctly, and then reset the system. It's now purring like a kitten. Thank you, ABC for coming to the rescue. Alex's work was impeccable -- professional, efficient, clean -- and he was so personable and respectful. As a bonus to his good work at a very reasonable price, he encouraged me to call if there were further problems. A plus!!

The gentleman,Alex, came the same day He was polite, and…read morefriendly He fixed my dishwasher within 15 min then my oven door. Such great service I highly recommend

Have ordered twice from this store, and neither order was put through. Recently, in February 2021,…read moreI ordered a recliner. We were told it would take several months bec of COVID backlogs. In the middle of June, I called to inquire. Larry said he would check and get back to me. Never got any call back from anyone. On July 9th, I called back and he told me again he had to check on it. Next day he called back to let me know my chair had not even been ordered. Same thing happened several years ago when my wife and I both ordered recliners. Hers came in about two weeks, but when I asked about mine, they said there had been a mixup and it was not ordered. I had to wait another 3 weeks for mine. Sorry, but I won't enter that store again. Not waiting for the 3rd strike!

Larry was a great salesman. We bought several items for the home. They were able to deliver the…read moresame day.