These are the people to call! When I requested help to repair my refrigerator, I got an immediate…read moreresponse, and they were happy to schedule a day and time convenient for me. Not only did Alex clean the drain, but he checked everything on the fridge to make sure all was running correctly, and then reset the system. It's now purring like a kitten. Thank you, ABC for coming to the rescue. Alex's work was impeccable -- professional, efficient, clean -- and he was so personable and respectful. As a bonus to his good work at a very reasonable price, he encouraged me to call if there were further problems. A plus!!

Very fast and concise, great service! We just needed someone to respond fast to fix our fridge and…read morethey came through quickly.

Excellent service from Swift Appliance Repair. Vlad did a terrific job - fast, friendly and…read moreprofessional. Much appreciated!

Did a fine job, service fee was competitive. Polite and clean serviceman, got along with the kids…read more English was fair. Noted he'd have to come back to finish job completely due to lack of parts on hand. This was reasonable because I have a distinct fridge. [Update - The Owner relocated to a different state as per Yelp response] The job performed is getting us by but they didn't return to replace the soon-to-fail hinges and replace the door's light switch [due to relocation]. Whirlpool Refrigerator repairs - gasket seal replacement, hinge inspection, and general cleaning.

Three men came to look at my home to explore possibilities…read morefor heating and air conditioning. Matthew had been here earlier. The man in charge was well informed and creative. The older man's behavior bothered me, for he walked outside without my permission. He made me nervous as he was outside for a long time. I thought perhaps he left to sit in one of their vehicles. However he walked all over my property , even going into my barn and the old kitchen. I am very protective of my home and our land, for our family has lived here for 203 years. I had already told these three men that I do not allow ANYONE to roam about my land without my being present. When he returned to the house, I was angry and hurt that he had walked, maybe even spied, on my land without my permission! I was eager for all Service Experts to depart quickly. They had promised to contact me with a possible proposal for the heating and air conditioning. Now more than a week later, I have called Service Experts on two occasions, they have NOT returned my calls. I have NOT received a letter explaining their possible plans and costs. Obviously I question the integrity of this company and their truthfulness. Their talk did not offend me, but their actions are highly questionable. I do not want such behaviors to be their actions in business practices. At this moment, I am questioning if Service Experts is a trustworthy and reliable business that I want in our home . I do NOT want the older man to return, and I am unsure if I want any person associated with this business to even remember my address. Service Experts must earn my faith and trust; otherwise I will need to contract with one other competitor for this critical project. I sincerely hope their behavior is not indicative of their usual business practice. Please respond to me as soon as possible. Dr. Charlotte Jones

Over priced, left me with a safety (fire) hazard, and not at all responsive to follow up issueread more

Davis did a good job fixing y GE washer quickly. Even better, he diagnosed the repair for my LG…read moredishwasher and recommended replacing instead of repairing since the cost was similar. I really appreciated that. I'd work with PINS again

Very accommodating and helpful. Good service and a very nice technician. A good value for the…read moremoney. Since I wrote this review, I have had my dryer and washer serviced and it went very well. I

Got a text today. Someone will be out tomorrow to repair my washing machine. Thanks for reaching…read moreout.

Have them come out to repair a washer that was stuck in a spin cycle, they came out and said that…read morethe washer needed to be replaced with a new gasket as it was severely clogged shortly after they replace the part and we set the washer all of the water seeped out into my place of business throughout the carpet, and it flooded my workplace when I reached out for someone to come. They did come back out that day, but I have been asking for a manager or owner to call me and have yet to receive a phone call on flood damage.! they are now saying they need an additional two more parts as they realize a new coat that was never picked up originally that I am still waiting for an owner or a manager to call me on how this could have happened . No responsibility and no apologies were made for any of the of this caused!!

Jonathan communicated quickly and an appointment was made in a timely fashion. He was punctual,…read morevery professional, and friendly. He solved our problem with our range quickly and took care not scuffing up our wooden floor. His flat rate was very reasonable considering 4 other businesses said they could not help us. This young man is honest hardworking, very professional and willing to help no matter what the time or day. We highly recommend him for your next project!

In the beginning I thought I found the appliance repair person I would use going forward, but after…read moretwo attempts to fix my washer and me sending a text explaining the continued issue and calling, no response. Cost me $300 for absolutely nothing. VERY disappointing

I need to add my own experience with Stan to the reviews found here. I first contacted Stan in July…read more2020 to do a dishwasher repair. He was prompt in responding by text, even if his all-caps text style is a little weird--not a big deal. I paid Stan the $99 fee to visit my house, and he informed me that the dishwasher would be more costly to repair than the unit was worth. He agreed to help find a replacement unit and install it, and the cost of that came to $603 for what was ultimately a bottom-shelf HotPoint dishwasher, which included the installation. I was just glad to have a new and functioning dishwasher, so this was all fine with me. Here is the reason for my negative review: my very new, less than a year old dishwasher keeps on leaking, and I have now had to have multiple service visits in the last six months to fix it. The service people showed me how the leaks have been due to faulty installation--first because the unit was not level when installed, and second because it was installed too close to the cabinetry which prevents the door from shutting all the way resulting in--you guessed it--a leak! So I am now in the same position as I was in last year: with a leaky dishwasher, and nearly $1,000 poorer. Thanks a lot, Stan. Maybe he provides a fine and reliable service for repair work. Maybe. But I wouldn't take the risk. There are plenty of other excellent repair services in Durham who can do the job for you. Don't go with Stan, and end up in the same position I find myself in.

Stan came out last minute to help me diagnose a leaky refrigerator right before I had to go on a…read moretrip. He was responsive, flexible, and helped me not only diagnose the issue but understand the common failure modes so I had a better handle on diagnosing issues like this in the future. He had a good attention to time / value and was even though the ultimate issue was a faulty liner that would have been too expensive vs. getting a new refrigerator (mine was already 10 years+), he helped address my immediate concerns about stopping the leak and left me with good recommendations.