Their technician actually broke my washer today! This was his third time to my house. Last Thursday…read morehe ordered the wrong part and told his boss the part was bad and needed a new one order. He came today to put that same part in and he broke my washer completely and now I have to buy a new one and a new warranty because of his incompetence! Do not use this business!

DO NOT USE THESE PEOPLE! Avoid this company at all costs! They have an idiotic technician who after…read moredoing a few minutes of work, gleefully informed me I didn't have a warranty on my washer. I renew the warranties on all of my appliances annually. Therefore, I knew he was lying. Then he informed me that my insurance company was Assurant, as if I didn't know that already! Every email I receive is from dum dum dummmm, Assurant! He was lazy and didn't want to fix the issue. I had to contact Assurant, get my claim number and reschedule for today. Guess what? They did a no call, no show! And like the cowards they are, they ignored calls from Lowe's. I filed several complaints against them. I hope they lose their contract with Lowe's. They are lazy, classless, unprofessional, and uncouth. They shouldn't be in business. Don't use them. Save yourself the headache and go with their competitors.

10/10 service. I can't recommend Adam enough. He's extremely knowledgeable, fast, and a joy to be…read morearound. He certainly knows his appliances. Don't think twice and book them now!

AMC Appliance was extremely professional and highly responsive in servicing my dryer. I strongly…read morerecommend them for quality, price-point and customer care.

After being ripped off by other appliance repair companies in 2021 and 2023, I found these…read morewonderful folks here and based on their positive reviews, hired them to replace a dead heating element. Harry is a rockstar tech who showed up with the replacement part and had our dryer up and running in under an hour. Fair pricing. Quality customer service. Y'all hire these people whenever your appliances quit on you

Exceptionally professional and competent service at a very reasonable cost. Office staff were…read moreconsistently courteous and knowledgeable, and the technician who handled my repair was prompt and pleasant and completed his work quickly and with excellence. Would not hesitate to work with this company again and have recommended them to others as well.

We are very pleased with the purchase of our W/D set! We Thank Fernando for taking the time to show…read morearound what he had. So glad that he is very Trsnsparent in explaining how each item works. We will spread the word around! Thanks again Fernando! From Mike & Lula Wiggins

About 3 weeks ago. Panicking for a way to wash, I called Fernando, based on his reviews. As others…read morehave said, he is very nice, punctual, and accessible. He had almost sold out due to quarantine, had 2 washers to choose from. So I asked him to access which was better mechanically. 3 weeks later, so far, so good. Plus he delivered and installed for just a drop more. And was very thoughtful about not scraping the cheap vinyl I had just put in. Good guy. So this is a month later, using the old machine a lot, and it just started leaked from the bottom. Fernando came right over. Put a new pump and I'm good to go. Needs an extra

Chris was supposed to fix the dishwasher in the house that I just purchased. The seller paid him…read moreand he said the job was complete but when I moved in there was an inch of sitting water in the dishwasher and it will not drain or cycle through. I left Chris multiple messages but now his phone is out of service. My realtor tried to call, the seller's realtor tried to call, the seller tried to call and no one has received any response. CHRIS, if you are out there please come fix the project that you started. This is extremely unprofessional and getting ridiculous. I have been waiting for weeks.

I wanted to post about my recent experience with C & G Appliance Repair as a bit of a warning to…read morefolks. First off, there seem to possibly be 2 appliance repair companies with that name. This one lists an address in Timberlake, NC and a phone number of 919.433.7924. On August 19, I had an appointment with Chris to come look at my refrigerator. The ice maker has really not been working since I moved in in May, and the water flow from the dispenser was very weak. He showed up as scheduled, and told me the ice maker needed to be replaced, and that we should also replace the water filter. He had to order parts and would come back the following Tuesday to complete the repair. Now, this is where I acknowledge my own mistake - I paid by check up front for the parts and his initial visit. No need to tell me I shouldn't do that - lesson learned. In any event, I paid him $230. He had given me a window of 2 to 6 p.m. on Tuesday to do the repair. By 5:00, when I had not heard from him, I called and left a message. At 6:00, I called again. No call back, he just never showed. I tried to call several times after that but kept getting voicemail. I finally got a hold of him several days later. He told me he had had a family emergency and was on his way to UNC Hospital and was going to get back to me as soon as he was able. I told him I had been concerned that I got scammed and he assured me that I hadn't. I gave him the benefit of the doubt and told him I hoped that everything was going to be ok with his family. Another week passed. No call from him. The next time I tried to call, his phone was completely offline. The message I received indicates that it was a pre-paid and there were no more minutes on the phone. I tried over several days, hoping he would just reload it, but that has not happened. I am now convinced my $230 is gone. So I am posting a review on Yelp and Google Reviews, and notifying folks on the listservs to which I belong. I will also be filing a police report. I will happily update this message if I hear from him, but I am not hopeful that I will. And I would have happily waited as long as necessary for the repair if he had just contacted me and let me know what his situation was. But now it looks like I will be ordering the parts and doing the ice maker installation my own self. Thanks. - J UPDATE: I have received some additional information and might have been too hasty in airing my suspicions. I did not think I "rushed to judgment", but perhaps 3 weeks is not that long if there is a real health emergency. I will update eventually with details as the situation merits. To be clear, I had not yet contacted the police. I wanted to wait a while before I pulled that trigger. I'm glad I did.

Jason was very professional while learning about our LG clothes washer issue (displaying an "OE"…read morecode scheduled an inspection ($75) called 20 minutes prior to appointment to advise his ETA and upon arrival quickly got to work diagnosing the problem ($84 discharge pump motor had failed). We asked if the door to tub seal could be changed and Jason agreed and completed the repairs very quickly. Overall this was a rewarding experience and our 16 year old washer issue working once again !! Hurray !!

Jason is professional, extremely knowledgeable and very fair. He has exceeded my expectations! Give…read moreJason a call you will not be disappointed!! WW

Prompt service, quickly diagnosed problem with dishwasher and fixed without replacing any parts…read more Reasonable fees. Would absolutely recommend and use again for appliance repairs.

Our dishwasher was acting up. I sent Lou an email and he was at my house the next day. He fixed the…read moreissue within 45 minutes. So quick and efficient!

OCI Restoration did a great job handling the water damage in my home in Raleigh. Andy and his team…read morewere professional and the work was done right. Quick and efficient! They sealed off the affected area to protect the rest of the house, removed the damaged drywall, and had fans and dehumidifiers running to dry everything out. Would highly recommend them to anyone dealing with water damage.

OCI was very professional. JD and Dana explained everything and provided excellent service. Since…read morethe weather warmed up we've had a stale smell in our home. Our duct system had never been cleaned. OCI cleaned it up and our whole house feels better!