I must omit we've hired a few service companies in our 44 years of our blessed marriage, , thank be to god WELL WE HAD 2 MAGR APPLIANCE BREAK DOWN ONE FREEZER WITH LIKE 500 PLUS Dollars of frozen food and we called Carolina appliance repair we did get a voice mail, frustrating , however this company had a 24 hour text msg service and sure an enough we got a response with like 25 to 30 minutes, asking what was our main concern what safety we may have need to do , i was amazed ,the owner was so safety, minded , didn't seem to care about hours or money like what can i do ive been in this Bussiness for like 23 years , safty first well bottom line he treated us like ,like he was our parents , i felt so comfortable with stan in our home, very very knowledgeable, professable i could have been more, happy, bottom line he stan the owner ,y ou could just tell he was not all about the money, just my opinion ,thanks you stan for your honesty, believe me that's very rare these days i would recommend this company to anyone ,that the owner say s he can help you , if they can not they also told me up front, awesome i would give them all my business 10 stars if i could well ill close with that, mrs Janice okane , ; local Durham city homeowner, thank you i just wanted to share this, experience with anyone whom may be looking for a good and honest repair company, 1/19/17 homeowner, since 1999 read more

I own a rental property in Durham and Stan came out within 24 hours to repair the oven/broiler in this townhouse unit. He did testing and worked very hard to get the oven back up and running (as we are approaching Thanksgiving and baking needed to happen!) Unfortunately, the oven needed a new control circuit board but he worked with his suppler to get a new oven control board shipped up from Charlotte ASAP. I thought he went above and beyond standard service. Good communication over text and was friendly, polite, prompt and efficient in his work. I would definitely call him again the next time I have an appliance problem. read more

Stan came out for a broken oven. I'd apparently overheated it with the self cleaning feature (apparently it's a bad idea to use that feature!). He had to pronounce the oven DOA BUT, this amazing thing happened. I had a dishwasher we'd not been able to replace for over a year. I told him it was not working and I was doing dishes by hand. He said, Ma'am, I can help you, pushed about 3 buttons and immediately it started working! Apparently someone had set a lock out code without knowing it. It was a miracle! Stan is the BEST!! read more

Just when I thought there were no longer? Personal service? Out there well. I was wrong? Called Carolina appliance repair here in Durham NC. Stan came out to house and was amazing. I felt like I could truly trust him. I was using the next time? If anything goes wrong in my house. Hopefully it won't be for a long time but these new appliances. Are all cheap plastic? So it's seems to me. Thanks CAROLINA APPLIANCE REPAIR. Abd 2 thumbs up for Stan read more

My Maytag Dryer stopped working mid cycle. Called another repair shop, left 7 messages and never received a call back. Called Stan with Carolina Appliance Repair and he fit me in his busy schedule the next day. Came and fixed things up and had me up and running in no time. He was a pleasure to work with, very professional and did a great job. I highly recommend his work, very kind and trustworthy. Would call him again in a flash! read more

Stan was responsive and professional. Our dryer presented a problem he'd never seen before so he had to take his time to troubleshoot it but got it done. It is over 5 years old and now works like a much newer dryer. We no longer have to take our clothes to the laundromat to dry them. I am so grateful that Stan was an honest and fair person. The cost of repair was reasonable and we will definitely refer him to others. read more

Five stars to Stan for his generosity and kindness, on top of his expertise. My washer door was locked shut, and I called him after reading other five-star Yelp reviews. Stan immediately understood the problem and, over the phone, without charging me anything, he knowledgeably and patiently advised me on how to get the washer open. His advice was exactly right. Thank you, Stan! read more

This was my first experience with this company. I needed the agitator repaired on my Whirlpool Washing machine. Stan got back to me right away and came out the next morning. He was very professional, courteous, honest, and experienced and took care of my problem promptly. I am very pleased with the service I received and will be contacting Stan for any future repair needs. Thanks. read more

My washer and dryer stopped working on a Saturday when I do all my laundry. I called Caroline Appliance spoke with owner Stan. He came out to my home within an hour , fixed the problem and was gone in two hours. The service was great, reasonable and affordable. I would highly recommend Caroline Appliance . Thank You Stan read more

My washer and dryer stopped working on a Saturday when I do all my laundry. I called Caroline Appliance spoke with owner Stan. He came out to my home within an hour , fixed the problem and was gone in two hours. The service was great, reasonable and affordable. I would highly recommend Caroline Appliance . Thank You read more

We have a fridge I did not want to replace, however, it is 10 years old. Stan was able to save it st Christmas time!!! Price was excellent and Stan really stands behind his work. We will definetly use him should any other appliance need repair! Carolina Appliance is honest, fair, and has integrity! read more

My fridge stopped working and I needed someone fast. I called Sears and it was a 2 day wait. I called Stan and he was there in an hour. Explained everything to me and had it fixed quickly. Then he fixed the dryer and only charged me for the part. I highly recommend Carolina Appliance Repair. read more

thank you goes out to every customer whom took there time, and kindness to reply and write there feelings about carolina appliance repairs, service, truly means everything! !!! after all our customers are the chairman of the board! !!!!! owner of carolina appliance read more

Stan came on short notice to repair my older refrigerator found the problem, found the part in his van and made the repair. I was very happy with his work and attitude and although I hope I don't need his services for a while, I won't hesitate to call for him again. read more

Stan was very thorough and answered all my questions about the workings of the appliance and the best maintenance practices. He competently fixed the problem at a very reasonable price. I definitely recommend him for home appliance repairs. read more

Stan came out right away and fixed our broken washing machine. He ordered the replacement parts and came back the next day to finish the repairs. We'll definitely use him again for future home appliance issues read more

Dishwasher - control pad replacement. Stan arrived within the timeframe we agreed and installed the replacement control pad that we had ready. He was professional and knowledgeable. Highly recommended! read more

We needed some repair work done on our fridge. Stan was great, reasonably priced and on time. When an item we thought was fixed ended up not being, he came right back and fixed it. Would recommend. read more

Honest, neat and on time. Stan called to let me know he was on the way and arrived promptly. Explained the issue and fixed it at a reasonable price. Friendly and personable. read more