We were on a trip across the lower states and ended up with a tire issue about 6 miles from town…read more We were directed here! Thank you so much for the quick fix and southern hospitality! We are from northern Minnesota and appreciate the great service and amazing price!!

Wonderful crew. Lisa & Maria have been so helpful every time I visited: tire rotation, tire…read morepressure check, tire repair plug, oil change, towing referral, & new set of tires. The great service accompanied with excellent conduct and empathy is refreshing nowadays; you can't put a price on the positive environment. The price on the services provided are reasonable.

Responsive staff. Transparent work and warranted work. Fair prices. It's hard to not use them.read more

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

Scheduled an appointment with me and missed it. Told me that he would be here at 7:30 and never…read moreshowed up. So I would not say that this person is reliable when it comes to service. I know that he was not gonna show up I would've scheduled somebody else.

Don't waste your time unless you want a very rude person talking to you like a child. I know he…read moreprobably thought I forgot about reviewing him but I didn't. If I could give no stars I would. This was the most rudest encounter I've ever experienced and we hadn't even met yet. Just based on the phone call you can tell he is not really interested in hearing you and what you're trying to say about the problem with your vehicle he just wants to be sure he has an appointment bringing him money. He cut me off telling me " Look listen just go get this" and when I was trying to ask for clarification for the timing belt kit he hung up in my face. Then proceeded to lie and say it was an accident.. so why not call your customer back? Cause it was no accident especially with how I was cut off on the phone and he already seemed agitated. but I'm glad he showed his true colors cause that was $600 dollars that I gave to someone else who deserved it and did a fantastic job on my car. And I hope he don't come on here under my comment talking nonsense cause I have your number and you will get another piece of my mind, I promise you that. So don't comment at all just Do better. Businesses grow not only because of quality work but quality CUSTOMER SERVICE and he does NOT have that. I hope no one waste their money or time on this man. These 5 star reviews on here are being created by him or people he personally knows so his overall rating doesn't go down which puts him further down the list of quality mechanics on yelp and he knows that. He needs a full rebrand and restructure of the way he handles people and his business. You're better off finding someone else.

Excellent group of people, fair, reliable and trustworthy. Gave excellent service with a smile and…read moreat a price that won't break the bank. I'm a customer for life!!

Called to schedule an appointment the day before around 5pm. Had me drop off my truck the very next…read moremorning for both front wheel studs and tire balance/rotation. They had it done by noon that same day. Everyone I talked to was very nice, good people. Clean shop with free snacks and drinks. I had a great experience here and would recommend to any friend.

Gonzo came out almost immediately and diagnosed my vehicle. He repaired it quickly and had me up…read moreand running in a very short time. I recommend his services. Convenient and professional. His fees are affordable, too. I definitely recommend.

I would not used this fellow he never answer the phone took a car to him diagnosed it and I got…read morethe part took over 2 months and the he claim other things wrong whichever I paid to fix replaced radiator sold the vehicle and then the pepole who bought it called said the hose from the replaced radiator was loose never properly installed they have to get a new motor I paid him 1000.00 I think he wanted me to come back for more work never again watch out pepole

I'm going to rant. About a year ago, we had our car towed to Larsen's for a diagnostic for chugging…read more& smoking exhaust. They had it for weeks before they called to tell us we needed a new/used engine & quoted $10,000 to put in a used motor with 161,000 miles on it. We obviously had to give that some thought & went to pay for the diagnostic & arrange to have it towed home. We asked the mechanic for some clarification & he said he "suspected" a blown head gasket or broken O ring. I asked what code had come up & he said he didn't remember. He then went out to try to run the obd while it was up on the wrecker, but the battery was dead. Our car has been sitting in our yard as we continue to pay the notes on it. However, I didn't trust the diagnosis Larsen's had given us. We finally had a "mobile mechanic" come by & check it. His obd clearly stated it's the turbo. That diagnosis confirmed the research I'd done at the beginning. Now imagine if we'd replaced the engine for $10,000 and it was all for nothing. Never trusting Larsen's again.

DO NOT use these people. i paid almost $2,600 to have a new head lamp installed . After picking up…read moremy car 5 different times and them telling me ita fixed and it still wasnt working. i finally told them can i just get my money back i will take it elsewhere. i was told they will call me back. only to be disged and ignored and not answered. Taking 2,600 from someone and not even fixing my car. not to mention one time the last time i picked it up and the light once again stopped working 2 hours after getting it, i still dropped off another $100.00. When i could of easily kept that money. But Im a honest person. They can't say the same. I unserstand keeping the money charged for the new headlamp considering its in my car now. But keeping all the rest of the money they charged me to fix the issue ( that they did not fix ) is beyond me.

I had occasion to use Bosone's for two issues yesterday. The first was a tow that Joseph managed…read moreeffectively (almost effortlessly) and within a reasonable period of time. Next was an electrical system check and battery replacement that was accomplished within minutes after the vehicle arrived at the shop. All of this was done in less than 90 minutes! Mr Bosone is great! He manages a complete car care operation from towing vehicles in to taking care of every conceivable automotive issue. His employees are all no-nonsense, effective technicians. His prices are reasonable. I visited with him while I waited for my vehicle's problem to be assessed and fixed. I found Mr Bosone to be personable and honest with everyone with whom he dealt during my time in his office. I don't think that one can find a better auto shop within many leagues of Bosone's! Bosone Automotive is THE place to go!

Cannot recommend Chuck and his crew enough. I've taken my cars to this shop for 40 years. They have…read morediagnosed and repaired some of my cars when other mechanics were baffled, saving me money and headaches.