Had my vehicle in another shop for a transmission under my extended warranty and they had my car…read morefor almost two months giving me a run around, ultimately finding out they had never even made a claim. Fortunately, I found three Transmission Specialist and explained the situation. Don, Donald and Donna, are an awesome team along with their crew of mechanics. They communicated with the warranty company and got the job done. I'm so grateful and will be turning to them first for any future needs.

Had some quotes collected from other reputable shops and this shop had a good response and price…read more Very detail and quick work. Highly recommend. Thanks.

This shop is awesome and the customer service is amazing! I initially spoke with Daniel the Service…read moreManager and he was very courteous and helpful. My car was making some weird sounds and I had to leave it there for a few days so they can look into it. They found some other maintenance work I needed so I chose to do some other services as we couldn't figure out exactly where the other noise was coming from. I took the car home and the other noise came on again on the freeway so I recorded it and emailed it to them. I dropped my car off the next day and also spoke to the owner Tony who is a great person. He was very patient, calm and ended up finding out what the issue was, and got it all fixed for me. It was nice to work with Daniel, the Service Manager, and Tony, the Owner and help find out exactly what was going on with my car. I really appreciate their customer service and honesty. Daniel was very helpful and clear in communication. I was happy to talk to the business owner Tony who was very kind, patient, understanding, honest and I love the fact he was willing to take time to have a conversation and get to know each other as people. I like getting to know the actual business owner so I know who we're supporting in business. And Tony and team have definitely earned our business. I highly recommend this shop and will definitely be taking my cars here moving forward. Thank you Daniel, Tony and team! God Bless!

Such a great place and shop. Looking for someone honest, does good work and is affordable and found…read morethis location. The communication during the process was seamless and the process was easy. Nothing was forced upon us for decisions and work was done quickly. They even remembered my name and offered free oil top off as needed. I highly recommend this location.

You really can't beat the price and quality at Vandermay Transmission. I've had Vandermay work on…read moretwo of my cars (at different times) and have been very happy with the results both times. Like a lot of people, I'm leery of mechanics, but this guy is super up-front about what he's doing and what he's going to charge (which is a lot less than the other quotes I got). I would trust him to work on any of my cars any time.

From the owner: Flexible,low cost,work on more than transmissions.read more

My car was leaking oil pretty badly, I brought my car in to King's because it was the closest shop…read moreto me. They found out that whoever change the oil last (the car is new to me) stripped the oil pan, and the oil plug had almost come all the way out. All the oil had drained from my car. They said it would be $700 to replace the pan. I cried (no lie) since I couldn't afford that. They are angels, and found an alternate fix, that only cost me $260. Still a lot, which tapped me, but my car is drivable again! They're great. Go see them.

DO NOT TAKE YOUR CAR HERE Allen is very rude and lacks…read morecustomer service and he is the shop manager. I dropped my car off at 8:30 AM as the owner Eric requested so he could look at. I dropped my car off with the understanding from Eric that my car would be looked at and would have an answer by noon. No one called at noon so I called them they hadn't even worked on my car yet. Long story short when I went to the shop the following day they still hadn't even looked at my car. After having a vehicle for 24 hours and still no answer as to what needs to be done I asked if I could have my car back and to speak with the manager. I also stated to Allen that I would leave my vehicle as long as he could assure me that my car would be looked at today. Allen laughed and said that's me (the manager) and we are taking your car out. He refused to give me a business card at first then I asked who he reports to and he responded very smugly and said Eric. I then asked for Eric's information he still refused to provide a business card found some paper and just wrote his name and Eric's name and that's it. No contact information at all was given. As I got into my vehicle Allen and another mechanic came outside to stand there and watch me as they smugly smiling and shook their heads. As a woman this establishment is not helpful, respectful, timely, considerate, understanding and they are very rude!!!

I'm not usually a person to give negative reviews, but we've worked through any course of action I…read morecan possibly think of, so here we are now. This AAMCO location accepted our car on July 6. They let us know a new transmission was needed, and today on November 12, we still don't have our car back, and they're not answering our calls. We were initially told that the new transmission would take a couple weeks, so we rented a car. There were never updates, and when we would call, they didn't answer the phone or return voicemails. Finally my husband showed up at the shop, and they told him there was a hangup and it should be ready the next week. That pattern went on for about 8 weeks. In September, we got ahold of a new person, who told us the previous manager who wasn't answering the phone had some issues, but now this new person was going to stay on top of it. He shared that while replacing the transmission, the shifting cables broke, and that part was difficult to find. He set our expectations that he would call us later that week with an update. There have never been updates. We finally found out weeks later that there was an option to send the cables to be repaired, instead of relying on locating the replacement part. We were thrilled to have an option and asked them to proceed with that. Over the past month, we've called for updates, and have been instructed to stop calling. The store manager yelled at my husband on the phone and told him that they are screening our calls now because we won't leave them alone. We've asked if we can just have our car back - just put the old transmission back and give it to us so we can sell it as scrap. Even that has been declined. We've contacted AAMCO corporate, and they just pass messages on to this shop to call us, which doesn't happen. I'm at a loss. We've reached out to the Better Business Bureau and Consumer Affairs. I hate that it's gotten to this point. We finally bought another used car because we couldn't afford to keep renting, and I think our old car is just lost to us now.

When you do business the expectation is be honest and do what you say. What a disappointing…read moreexperience with Renton AAMCO Transmissions & Total Car Care. I drove my truck in to get a bearing and pinion seal replaced. I was given a quote for "$1500 max", and then got a quote for about $5k. Posted a review elsewhere and received what I thought was a genuine attempt to make things right. Reached out and basically told they didn't do anything wrong and had no intention of trying to come up with a compromise. Keep in mind, I drove the truck drove in, and somehow everything "blew up" while in their possession and now it's not drivable and had to be towed out. Seems like bait and switch. Stay away, this shop demonstrates all the negative stereotypes the auto repair industry.

Cesar and Armando to the rescue!…read more My car broke down in the late evening, and I was worried I wouldn't be able to get a tow until the next morning. Luckily, I called Cesar's Towing and Cesar himself promptly answered and said he could get someone to me in an hour. Armando came and handled our situation with empathy and professionalism. He greeted us with a smile and asked how we were. Then, quickly and carefully loaded our vehicle onto his truck and addressed all our questions. When he dropped off the vehicle, he was even considerate enough to ask us what direction we wanted our car to face to avoid any potential parking violations. We highly recommend Cesar and Armando and their towing service -- If your car breaks down, they are the ones you'll want to call!!

Great service. Reps and Cesar himself are very helpful and straight to the point. They advise…read moreexactly what you need and don't try to be fishy by giving you inessential recommendations. They do what they need and gets the job done fast. Will be back again

They helped me out very quick and easy. I had around a 2 hour gap between my work schedule and they…read moremanaged to squeeze me in. Highly recommend this place!

I'm very disappointed with my recent experience at Sun Auto Repair in Renton. I came in because my…read moretrunk would not close. Before bringing my car in, I called and explained that I was confident the issue was the trunk latch. I asked about pricing and whether they had the latch in stock. I was told the first step would be to bring the car in so they could see if that was the problem. Once there, a mechanic tried slamming the trunk shut but it still wouldn't close. I was then told they needed to diagnose the issue for $140.00 to 170.00 At that point, I agreed because it sounded like they thought it might be something other than the trunk latch. Instead, I was charged $269 for a diagnostic, only to be told exactly what I already knew that the trunk latch was the problem. I don't understand why I was charged such a high diagnostic fee when I clearly explained the issue from the start. To make matters worse, I was quoted close to $800 to replace the trunk latch. For reference, the same latch for a 2016 Chevy Malibu LT 2.0 costs under $200 online. Between the excessive diagnostic fee and the inflated repair quote, I chose to walk away after paying the $269. They also claimed my battery was going bad, even though it was replaced just 7 months ago. Then today, I received a voicemail asking if I wanted to schedule work not just for the trunk latch and battery, but now spark plugs and struts issues that were never mentioned before. It honestly feels like they kept adding problems out of nowhere. I've had good experiences with them in the past, which makes this even more disappointing. Unfortunately, after this experience, I will not be bringing my car here again