Karl said I needed a Torque Converter. He put it in my car but it didn't fix the problem. The…read morewarranty company I had at that time paid for everything but a $100 deductible and taxes which I was onky suppose to pay. They charged me a 3% credit card fee because the warranty company paid by credit card. I can believe a King's Transmission thinks your suppose to pay for another company's credit card fee. I paid with my debit card. When I got my car back it was still doing the same thing. He then claimed this Friction Modifier that he sells to car dealers swear by it. He put it in my car and told me to drive it for a while. That still didn't work. I met someone else at another garage that drove my car and put his computer on it and said I needed a Transmission. I took it back to Karl who said then I needed a Transmission. Needless to say the warranty company subtracted the amount they paid on the torque converter from the salvaged transmission because they said he misdiagnosed my car. That left me paying over $1,200. I filed a complaint with the attorney General office and his wife replys after I respond to Attorney General. After speaking with the AG I was informed that I can file complaint with NC Dept of Justice. I tried to get them to fo the right thing. They are going to wished they did because I'm going to file my complaint with NC Deot of Justice. They are crooks so stay away.

I've brought several different cars and SUV's to this shop over the years. The manager Allen goes…read moreabove & beyond to make sure that your vehicle gets repaired properly & in a timely manner. The customer service & quality of workmanship is second to none! All work is completed at a reasonable price, I might add. Highly recommended

Fantastic shop!! Dave's rehab'd an STI 6 speed and just recently my 96 4Runner. Not only does this…read more4Runner shift as smooth as a cum on a gold tooth, he miraculous fixed a two year rattle on accident because his attention to detail misses nothing. Hands down the ONLY shop in the greater Seattle area that I will let touch my tranny!!! Update**** read my next review about the six speed Sti tranny.

I was recently referred here for my Durango. A previous shop quoted me over 2k in things I needed…read moredone. I took it here for a second opinion and Dave did a diagnostic and got me all fixed up and there was nothing wrong with my transmission. I appreciated how quick and professional he was.

My car was leaking oil pretty badly, I brought my car in to King's because it was the closest shop…read moreto me. They found out that whoever change the oil last (the car is new to me) stripped the oil pan, and the oil plug had almost come all the way out. All the oil had drained from my car. They said it would be $700 to replace the pan. I cried (no lie) since I couldn't afford that. They are angels, and found an alternate fix, that only cost me $260. Still a lot, which tapped me, but my car is drivable again! They're great. Go see them.

DO NOT TAKE YOUR CAR HERE Allen is very rude and lacks…read morecustomer service and he is the shop manager. I dropped my car off at 8:30 AM as the owner Eric requested so he could look at. I dropped my car off with the understanding from Eric that my car would be looked at and would have an answer by noon. No one called at noon so I called them they hadn't even worked on my car yet. Long story short when I went to the shop the following day they still hadn't even looked at my car. After having a vehicle for 24 hours and still no answer as to what needs to be done I asked if I could have my car back and to speak with the manager. I also stated to Allen that I would leave my vehicle as long as he could assure me that my car would be looked at today. Allen laughed and said that's me (the manager) and we are taking your car out. He refused to give me a business card at first then I asked who he reports to and he responded very smugly and said Eric. I then asked for Eric's information he still refused to provide a business card found some paper and just wrote his name and Eric's name and that's it. No contact information at all was given. As I got into my vehicle Allen and another mechanic came outside to stand there and watch me as they smugly smiling and shook their heads. As a woman this establishment is not helpful, respectful, timely, considerate, understanding and they are very rude!!!

Thorough and good customer service, always answers the phone and if a quote doesn't get ordered,…read morealways get a follow up call for an update on quote status. Price always incorporates freight which is a time saver for us, and eliminates 1 variable when building estimates.

We have tried using TRC transmissions several times over the years. Unfortunately there product…read moredoesn't meet expectations. We have had multiple failures on several different transmissions. Of those failed transmissions, they have failed multiple times. Sometimes with the same failure repeated after sending them back for warranty repair. Getting them to cover the cost of a warranty repair is like pulling teeth. No one calls back, they do not want to pay, they want you to send their product back so they can deny any wrong doing. They do not honor there warranty. While they are nice people on the phone and talk a good game, its all a show. Some of the most dishonest people I have met in the automotive repair industry. Not only did they screw up multiple times for our customers but also my own personal truck. I have had my transmission sent back to them three times. Wouldn't trust them for the 4th. Ended up having the wonderful people at SeaTac transmission fix TRC's poor workmanship. Best thing is, SeaTac Transmission charged me half the price. I suggest finding a business that will have a moral code, care about the people they are doing business with, and most of all, actually have the ability to rebuild transmissions that last longer then 10,000 miles. After TRC gets your money, they no longer care.

These guys are absolutely great! it's so hard to find a trusted mechanic in your area or even in…read morethe surrounding cities, but this is the best pricing you'll ever find, Victor is great with communication and has expert experience and respects your time as well as the other employees there are also so communicative. They did a fabulous job on my car in such a timely fashion. I couldn't give this place more than five stars but I would. Trust is everything nowadays in this industry when you get your car fixed and that is exactly what these guys stand for.

Simple and to the point. They fixed my a/c in like 2 days. Reasonably priced too. Thanks guys.read more

Had my vehicle in another shop for a transmission under my extended warranty and they had my car…read morefor almost two months giving me a run around, ultimately finding out they had never even made a claim. Fortunately, I found three Transmission Specialist and explained the situation. Don, Donald and Donna, are an awesome team along with their crew of mechanics. They communicated with the warranty company and got the job done. I'm so grateful and will be turning to them first for any future needs.

Had some quotes collected from other reputable shops and this shop had a good response and price…read more Very detail and quick work. Highly recommend. Thanks.

I just had my 2003 Dodge Caravan in for diagnosis and repair and couldn't be happier with the…read moreresults. Mine was a timely appointment, excellent communication, perfect repair and sensible price for fix. Kudos to Mark who must be considered an excellent specialty technician and businessman. General Transmission & Repair is expert and a key automotive transmission resource. There is no reason to go anyplace else. Steve Mackey Kent

Mark was recommended to me by another Mark and it proved to be a great experience. Thank you to…read more General Transmission my truck was back on the road in 4 days

Great service. Reps and Cesar himself are very helpful and straight to the point. They advise…read moreexactly what you need and don't try to be fishy by giving you inessential recommendations. They do what they need and gets the job done fast. Will be back again

Don't bring your car to this place to be fixed I brought my…read morecar here to change my spark plug and after that my car is not the same anymore lol just don't bring your car to this place