I recently had the pleasure of hiring Tom Newkirk from Roof Inspector NM to evaluate the roof of my home, and I am thrilled to share my exceptional experience. His profound knowledge, empathetic approach, and utmost professionalism not only met but exceeded all expectations. From the moment he arrived, his in-depth understanding of roofing systems and wealth of experience was evident, allowing him to translate his expertise into actionable recommendations that addressed identified issues effectively. What truly set Tom apart, however, was his remarkable empathy; he patiently listened to my concerns, demonstrating genuine care for my home and making the inspection process collaborative and less daunting. His approachability, coupled with his ability to discuss potential problems and solutions, made me feel like I was working with a trusted partner rather than just receiving a service. In a world where expertise often lacks approachability, his combination of knowledge, empathy, and professionalism is a rare find. I wholeheartedly recommend his services to anyone in need of a thorough roof inspection, especially if you're seeking guidance with experience-backed insights to not only identify problems but also navigate solutions. Tom is the one to call. read more

I am a Realtor and was working with a buyer on a deal. My buyer hired Tom Newkirk to inspect a roof and Tom did an amazing job of protecting my buyer from a potential disaster. The seller had submitted a claim for hail damage and was paid by the insurance company to repair hail damage to the parapets, but the roofer took shortcuts and did a lousy job. The listing agent told the roofer to come back and fix everything correctly, by following Tom's report, but the roofer again took many shortcuts. After Tom's second report, the roofer came back again and still didn't do it right. Tom made three trips to the house and still could not give a passing report. Tom's eye for detail and knowledge of roofing systems protected my buyer. The buyer followed what his gut feelings were telling him from the start and he canceled the transaction. Better to have a deal crash than have a buyer who's unhappy and feels scammed by a seller! If you want a roof inspector who will tell you the whole truth about a roof, call Tom. He will look out for you! read more

I meet Tom when i sold him a small pet cage i had posted on craigslist. In our conversation i asked him his profession. When he mentioned roof inspection i commented that my 26 year old shingle roof was near its end and needed replacement. He came out and looked at it and noticed indentations from hail. He submitted a claim to our insurance company Farmers and even though the hail storm on record was over 2 years ago and my roof was 26 years old due to his diligence the roof was totally replaced with me only paying the deductible. WOW. The whole process took only 2 weeks from his inspection to our new roof being installed in just one day and it looks great. For once the consumer makes out instead of being taken. Thanks Tom we have enjoyed meeting and working with you and feel like we have made a new friend and will recommend you to others. D&L Edgewood NM. read more

Tom Newkirk of Roof Inspector NM helped us obtain a great insurance payment and a new roof after ours was damaged in a hail storm in the East Mountains in June 2019. Tom was there from beginning to end and answered any questions we had about our roof replacement along the way. He met with our insurance adjustor and I believe that meeting resulted in a substantial payout for a new roof. He referred a roofing company and checked in at our house to make certain the work was progressing. He was available to any any questions we had about the payments and new roof. In fact, we got an upgrade to a TPO roof from the traditional tar and gravel flat roof. We recommend Tom Newkirk and Roof Inspector NM for help in inspecting and obtaining a new roof if yours is damaged. Don and Barbara O read more

Tom Newkirk is like my guardian angel. There was a windstorm February 2023. My roof badly damaged. To make a long story short my insurance company would only pay for repairs which was a bandage. I had other contractors out and they recommended a total roof replacement but my insurance said repairs only. The other contractors did not help me with the insurance company. Finally I called Tom. He agreed that the roof needed to be replaced. He worked with my insurance company. End result I got my roof replaced. He is very honest, and was always there for me. I highly recommend Tom Newkirk from Roof Inspectors NM, LLC and his crew was amazing. read more

Tom Newkirk *** Owner of Roof Inspection NM did an amazing job working with me. He took the time to work with my insurance agency to make sure that everything was taken care of. His staff is very professional. Also as the owner, Tom provided top notch work. My neighbor provided me with feedback as to how the worker was very efficient in doing the replacement of the roof. They said that they were going thru roof envy because of the great work that was done. I strongly would recommend Tom's company Roof Inspector NM to anyone who is needing assistance in obtaining a new roof. Fredricka T read more

After sustaining hail damage to our roof we contemplated going it alone with the insurance company or hiring Tom with Roof Inspector NM to help us out. We decided to go with Tom and it was absolutely the best decision we could have made. Tom advocated for us with the insurance company. He understand roofs, building code, and the insurance process. He did not take "no" from the insurance company. He was the difference between a low ball claim from insurance and a new roof. Call Tom...trust me! read more

Being a home owner I do not jump into hiring a company to work on my house. I did my research and must say that I made the right choice. Roof Inspector NM is the right choice! Tom Newkirk's professionalism is in accordance with the highest standards of propriety. He is honest and transparent. Explained everything like it is. Nothing hidden. I will recommend him to EVERYONE I know! The most pleasant and worry free experience. read more

I had a reroof done in 2019. I was very disappointed in the way it turned out, since I am not a contractor or roofer I called for a roof inspection. Tom's inspection of the roof showed the roof was not properly installed and needed to be redone. Due to his expertise and inspection, a judge granted me a settlement to replace my roof. Thanks so much Tom for standing by your inspection and your customer. Renee read more

As we all know, it extremely hard to find people who are honest and possess the value of integrity and dignity these days. Tom, with Roof Inspector of NM possesses honesty, integrity, dignity, professionalism, and sincerity for his clients! It was such a pleasure working with Tom. He bent over backwards in doing all he could to help get me a new roof. I appreciate all of his support and hard work! read more

Tom Newkirk helped me throughout the process of submitting my roof damage claim through repair. He followed-up and ensured the job was completed ahead of schedule below the quote. I'm completely satisfied and would recommend Tom and his team for ALL roofing projects. Excellent customer service and workmanship! read more

Tom Newkirk is an expert! He always answers my calls : ) and any questions I may have, being a Realtor I always have questions regarding roofs. He have done many inspections for my clients and friends. He also guides clients through the [process of getting a new roof. Tom is a gem in our industry! read more

Tom Newkirk helped us to get our damage claim submitted and successfully paid for through our home owners' insurance. He was professional and helpful, and the turn around time between inspection and replacement was rapid. We were very happy with Tom and his team and would highly recommend them. read more

Very professional and knowledgeable. Tom was a great help evaluating my roof after I had problems with a roofing company. He provided me with a full report that included pictures. I was able to send that to the company so that they could fix their mistakes. read more

Very satisfied with Roof inspector NM! Tom helped me through the whole process. Got me approved through my insurance company and had my roof replaced within 2 weeks! Would recommend to anyone needing a roof. read more

Tom does a great Job. As a former Independent Insurance adjuster he has the knowledge and experience to help you get a new roof paid for by your home owners insurance. read more

Tom and Company were professional and knowledgeable. Tom stayed on top of my insurance claim until complete. This company is very dependable and highly recommended read more

Very prompt, thorough and knowledgeable. Helped me quickly evaluate my roof and figure out my options when my roofing contractor did a shoddy job. read more

Tom worked with my insurance company to get me roof replaced, I am so pleased.