It's been 8 months since I had my roof & gutters replaced and they have been great. Unfortunately, I have to change my rating for Rooftoppers because of a recent interaction with their front desk. I called about a month ago asking for an estimate to change one of my gutter downspouts to flow into a rain barrel I just received. Spoke to someone who said they would come out in the next day or two to take a look. No one showed up. I forgot about it for a while. I called again on Monday asking again for an estimate to modify the downspout before a big store was coming into the area. I was told someone would be out Tuesday. Tuesday came and went and I never heard from anyone. I called again on Wednesday and was told someone would call me today or tomorrow. Thursday came and went. I called again on Friday and was told once again I would here from someone that day. I called again towards the end of day after not hearing from anyone and was told I'll hear from someone tomorrow. It's now Friday and I have still not heard from anyone. I don't understand they can treat a former satisfied customer this way. I can't see myself ever using or recommending them again, which is frustrating since they did good work. All I needed was a call back! Anything! read more

Good that they returned quickly to fix their own work -- the roof blew off down the street first month it was on. We had independent study done and fewer nails used than code. They overbought insulation and I had to sell it on Craigslist. But 5 years later they returned when we had issue. My family did business with this firm for over 40 years, and when it was sold there were a few kinks to work out I think. They're trying. read more

I am a bit surprised to see some bad review for ROOFTOPPERS but there are only a few. I can say for sure that not only did ROOFTOPPERS handle my repair in an excellent fashion they also had to work through a few complications (including seldomly used 'shingle-over' vents-see photo) to get it done which they did with patience and precision. The complications involved caused me to have no fewer than 8 companies come out (I called more) and the recommendations ran from a $1800 fix (rooftoppers) to a $35,000 total re-roof and everything in between. Some companies I called would not even come out unless they got $3500 or more for the repair. Some companies I called would not even do a 'spot' repair unless they did the entire plane of roofing involved ($12-$15k). I kinda get that but it doesn't help me at all. In the end I did not choose ROOFTOPPERS because they were the least expensive, I chose them because their rep Robert is the only person to spend the time to understand the actual problem and how it could best be solved. My final verdict is I feel lucky I found ROOFTOPPERS for my fix and I am confident the repair addresses the problem completely. Be sure to get a lot of quotes for your job but you would do well to make sure ROOFTOPPERS gets consideration. read more

Rooftoppers - Roofing Near Me - Los Angeles, California

Great job both times I used them! Would highly recommend them! Will use them for sure on my next project!

I asked for a quote on repairing my roof where water was leaking in through a huge opening in the ridge vent. A salesman shows up and feeds me lies and misinformation about the ridge vent being installed backwards. He promises to get back to me by the end of the day with a quote on the repair costs. He never calls and when I try to reach him a couple of days later, he says he is on the road and he would call me right back. He never called. After many attempts to reach him, he never answers the phone. Checking the state license board, their license is under disciplinary action. Really shady, keep away from this company. read more

We have had a chronic leak in our flat roof. After several attempts at "patching" over the past few years, we decided to get the professionals to take a look. Fernando came out and provided us with a repair plan. The quote was reasonable and there was no delay. I was provided photos of the work in progress which was very nice since the roof is not visible from the house. I could verify the work performed. I was promised a two year warranty which is fair since he was repairing someone else's work. Overall, extremely pleased. I am confident if we do leak again, Rooftoppers will be there for us. read more

Rooftoppers re-roofed our condo in 2011 and we have been having major leaks, which started to occur after a few years. They have come out to repair the roof but we're still having issues. After the last rain, several units had major leaks. Our management company has called and left them several messages. No return phone calls. I would stay away from this company. Their customer service is horrible. read more

This is an awful company. They built a new 12,000 square foot roof for our condo building. The roof leaked during the first rains of the season. Pooling after rains was awful - as much as 6 inches in low spots. They did not slope the roof so the rainwater flows to the gutters. Instead, water pools in numerous low spots throughout the entire roof. They refused to redo the roof or take any responsibility for their shoddy workmanship. We spent well over $100,000 for a new roof and after multiple patches and repairs totaling tens of thousands of dollars over the last few rainy seasons, we are once again in the position of having to replace our roof. Stay away from this company! read more

Great work and honest evaluators. Fast and friendly. Highly recommend.

Rene and the crew did an excellent job. Very fast very neat. Great price

Called Rooftoopers to provide a "free" estimate for a residential roof leak where the root cause was already identified. Nice gentleman came out a few days later, assessed the roof and spoke confidently about the process to repair. I had spoken to several roofers previously, so I was ready to go with Rooftoppers but I never received a quote, I took it as a sign to select another contractor. read more

Work done was fine (minor leak that was resolved by sealing around AC unit on roof). Unfortunately they charged an excessive amount and won't provide any details to support the charge. I was told I would be charged for hours worked and material costs. As of 3 months later (and about 10 calls and requests for this information), I still have not heard back from them with any details. Completely unresponsive. It sounds like they don't want my future business and I feel the same now. read more

I have used rooftoppers for several commercial properties in Los Angeles and have had no issues. I worked directly with Armando who has been extremely helpful locating problems and coming up with the best solution. I highly recommend them as they use better materials than most roofers I have experienced in the past. read more

Very disappointing :{ I called to set up an estimate at my home for roofing needed, and was told by a pleasant sounding man that they would "Get back to me in a few days to set up the time" (why he couldn't do it right then and there, I don't quite know). A week went by with no phone call from them, so I tried again. This time I got an apologetic sounding different man, who said they would really call me on a specific date to set up the time to come check my roofing needs. They, once again, did not call me. Guess they are just flaky, or so busy, they don't need any more work! Oh, well. Lots of other competent companies... read more

The invaluable support and quick response was very Impressive. Fernando was diligent and professional. His support and dedication to the job has earned much deserved admiration. Excellent company highly recomanded. read more

I am a woman and a homeowner in my 70's. It is always challenging to have home repairs done. Recently, I contacted 5 roofing companies to repair leaks in 2 sides of my roof angling towards each other with a leaking valley in between. Unfortunately, fear and intimidation were part of the solutions and estimates - ranging from yelling at me that "I need a whole new roof" when the roof is only 5 years old to telling me " I need to sell my house!" I then decided to go out of my area and contacted Rooftoppers, Inc. in L.A. Armando answered and could sense my frustration. In a calming manner, he reassured me that he could remedy the situation and at a fair price. Victor arrived the next day for an appraisal. He also had a calm and trustful manner. Armando sent 3 of his best roofers, finishing the job in 1 1/2 days and concluded with a 3-year warranty. Rooftoppers exhibited honesty, integrity, and good workmanship without extreme solutions! Rooftoppers proved that it is not just the transaction but the whole experience that makes a job professional! read more

Our first experience with replacing a roof was absolutely fantastic. The Company president, Paul Klein and his roofing team were all very professional,from reviewing the project, working with us on selection of materials, old roof removal and placement of new tiles. They kept us informed on their progress and finished on time, as they promised. They did a wonderful job and the roof is absolutely beautiful. We never thought we would be excited about a roof, but we are. It was gratifying to see the pride the roofing team took in their work, and the care they exercised in doing the work. This is kind of a lost art. They had previously replaced the roof on the house across the street from us, and seeing their work on that job convinced us they were the people to use on our roof, read more

Roof Toppers are GREAT! Paul guided our decisions with detailed explanations of where we should put our money and why. He was not pushy. His workers are professional and tidy while providing quality work. They continually cleaned up after themselves. Mistakes from past roofers were corrected. The job was even finished early! Our roof looks beautiful and no longer leaks. We would use him again in a hearbeat. read more

When thinking about a big job, you get numerous estimates from sources such as Angies List, friends' recomendations, or roofing supply store references. You are apprehensive about the choice for signing a contract, and only feel some relief when you spent time with the company rep, and then talking to the crew foreman of the contractor. Rooftoppers' proposal contract was in the middle of the price range of my estimates, and had a good recomendation from a friend and neighbor, as well as good reviews on Angie's List. The tear off of old cedar shake went very fast. They protected all surroundings with tarps, and the cleanup was to my wife's liking. The nailing of the plywood was very efficient, and they took their time to make adjustments to the edges of the plywood so that they were well supported. The next morning the materials were loaded on the roof by the supplier, and the crew installed the vents, applied peel and stick weather guard under the metal valleys and around the flashings, and applied the 30lb paper. It was water proof by the end of the day. The foreman was willing to answer my questions and explain some of his techniques learned over numerous years of experience. The crew took extra time around our chimmey to make sure there will be no leaks.The crew worked steady and carefully when nailing the shingles, and the result looks good, with straight lines and matched sections. The crew was very professional, and cleaned up as they worked, with a complete sweep of the area at the end of the work day. An inspector came by, and all the permits and workmanship were up to code, and he left satisfied. There was someone from the office, including Paul the owner, to check on the work every a day. The owner came by again near completion, to walk the roof and answer any concerns. I rained the evening after completion, so I went into the attic to check for leaks around vents and pipes, and everything was dry. Great experience, a good value for the money. My hat is off to Rooftoppers! read more

I usually dread having work done at my house because aside from having to clean up the mess people usually leave behind, things often get broken. But with Rooftoppers, this was not the case at all! They were polite, clean, and professional. They brought their own brooms and hauled away all of the debris rather than filling up my own trashcan (as others have done in the past). This is the easiest company to work with and their quality is top-notch. I highly recommend them. read more