Dallas was exceptional! Not pushy, straight forward and honest opinion when I asked for one. Can't wait to see my new sectional and beautiful matching rug in my house! read more

Love my new chest of drawers. Mark was very friendly, informative (not pushy) and professional. He worked harder to get the item which was originally out of stock. Delivery was good. This was a good experience shopping at Rooms To Go. Thank you read more

Purchased a Beautiful King Therapeutic Mattress Set. The Mattress was delivered and the base will arrive tomorrow. Very pleased with Rooms to Go customer care staff for making my purchase and deliveries right. My order was delivered today and set up as promised by manager Crystal from the Cornerstone Blvd. Store in Daytona Beach. I am very pleased with the Customer Care Service follow-up calls and messages I've received and I highly recommend Rooms To Go for all of your furniture needs. read more

Eric our salesperson was very knowledgeable and very helpful. Our transaction was easy and quick. We purchased the Shaq Lazyboy Recliner and looking forward to many years of comfort. read more

Zac Land was a huge help. We had an idea of what we wanted and he pointed us in the right direction. Quick. No fuss

Found just what I was looking for and Ryse was a great help . I will definitely be back and I will definitely ask for Ryse to assist me!

We came in with the intention of outfitting a newly leased apartment. We live in Michigan so we needed essentially everything. We leased a 3 bedroom with the hopes our children and grandchildren would sometimes join us while we are here. We had lots of specifications to consider to maximize our sleeping and seating arrangements in a small space. Chrissy masterfully guided us through the process of selecting bunk beds perfect for the specific needs of our family. Rick expertly guided us through the showroom assisting me in selecting furniture to reflect the coastal theme of the area. Rick and Chrissy brought years of experience to the process and they listened to our ideas and helped us achieve our desired outcomes. They also knew their products and their showroom thoroughly so that they could be responsive to our desires and our questions. They made the whole process enjoyable and they streamlined the ordering and delivery process in a way that we needed as we travel back and forth from state to state. We highly recommend them and this location. Rhonda and Tony, Michigan read more

Went in today and was shopping and I look young and I told him I was shopping for an apartment and the guy said to me " don't be surprised when you look at the price tag" not only did I feel offended, but then I wanted to immediately leave. I for sure had more than enough money and also I was recommended to go in there. She was super excited and he completely ruined it. If you're going to work in customer service, learn how to be nice to customers. read more

Very nice store. Wide selection of furniture in different price ranges. Trent, my salesman, was very knowledgeable. I plan on making more purchases there. read more

Michael was fantastic! Knowledgable, friendly, listened to our needs and requirements and found us the perfect furniture for our home. We believe we got a great deal on a lovely living room set-up and can't wait to enjoy it! read more

I had excellent customer service from Curtis Fessock, who sold us 2 Lazy Boy recliners a few weeks ago!! He made adjustments in our order easily and was always very cordial when doing so.. He always answered my calls and there were several, prior to delivery.. Actually everyone in the store was extremely friendly and willing to help.. I would definitely do business with this Rooms to Go in the future! read more

Well, I've been on a search for a sofa because having rescued dogs, I let play on it. This will be my 3rd sofa in 5 years. The leather gets scratched, dirty and worse for wear. We Met Jayden about 3 weeks ago showing us a particular recliner pretty much non existent anymore Since we hadn't had luck with 2 of our recliners because of their motorized mobility always breaking down, we wanted a "manual" recliner. **Jayden didn't have the usual pesky persistence salesperson pitch, DON'T GET UPSET about this cliche because I was in sales over 26 years, I should know Jayden painfully I might add, to show us (the only 2 there) BUT, also said he can look up ones we like to see if they came in manual. He also endeared our many, (many) questions. Mark (husband) is a stickler with research about (everything) he wants to buy. Then husband has to compare, think, calculate, (you get the idea) on a product. SOMETIMES, like this particular item, he deliberated over 3 weeks Yes, he did store to store comparisons..pull my hair out now. When he FINALLY came to the actual (this time sofa) decision, ***Now, I must interject here, I'm fine with anything in buying joint necessities*** As long as I get my darn sofa Ok, so we make sure we have "Jayden's" business card...after all he was not only thorough and knowledgeable about the items he had throughout the store, he was also again patient with us (Mark not me) we of course asked for him Not only did he look for us after being paged, ROOMS TO GO is a very large store,he REMEMBERED us (who wouldn't after spending 2 hours with us) Mark went over the same questions again. (Uggg) We made the deal (yaay) Now, I should say there was a sale going on but there is usually a sale on their furniture which made the price ticket desirable FINALLY, In conclusion, We have a great sofa (Loveseat actually but who cares) With a inexpensive warranty totally worth it and delivery which they bring your piece(s) in, set it up, take your old set to the curb. I'm excited waiting for my piece of furniture to arrive. AND this time NO dogs on it We shall see! KEEP following me looking for my reviews as those who know me, I'm fair and balanced (sounds familiar like I've heard that somewhere before) big LOL I give my honest opinion Good OR not. Thank you JAYDEN from the great ROOMS TO GO P.S, this is the only picture below, I took these because it's adorable PARENT'S check this out read more

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I received very good service from Trent showed me different options took his time to explain it to me and his nice big smile and I am getting my furniture in 3 days. read more

I guess in this situation the 3rd time is the charm - I feel I took my due diligence about a far as I could go and I end up here at Rooms To Go where my search began. We knew it would be difficult to find something that would check all the boxes in a way that this triple power living room set did only a few weeks ago but we put in all the work to ensure we had made the best decision for our situation. I did state in my first review of this furniture store that although I had some concern I wouldn't rule them out. After arriving today we met again with Jeff Kramer who introduced himself two weeks ago and provided exceptional customer service with his honesty and complete transparency of this company's policy, Jeff is definitely someone I will do business with again and recommend to my family and friends - he is very knowledgeable and understands buying furniture is a process. We wanted to do a self-guided tour again today and if we had questions we would reach out to him again and he was totally okay with this - he did show his appreciation that we came back to him instead of just grabbing the first salesperson that approached us on this return trip. Today's visit was to get some answers and get the pricing in place since we had already decided that we had found what we were looking for. I tactfully addressed our concerns about delivery, customer service and the online reviews after the sale. He addressed our concern and acknowledged that not everyone understands their selections and they may not always ask the right questions and can be disappointed but he assured me this company does care about making their customers happy and when things are addressed in the right way in a timely manner in his experience the customers come away happy. Well after closing the deal on (2) recliners, a love seat and a sofa I'm feeling pretty good, I feel I completely understand all the details and I am confident that this company will hold up their end of the bargain and that's all I can expect from any business... read more

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Shopping at Rooms to Go with m favorite salesman, Eric Stagaard, is always a pleasure. He listens carefully to what you want and helps you find the perfect pieces without any pressure. Eric is knowledgeable, patient, and makes the whole experience easy and enjoyable. Excellent customer service from start to finish! read more

Zac was a wonderful sales person who made sure to take the time to understand our needs and made sure not to oversell things we don't need. very respectful and easy to communicate with, plus the prices were not bad at all. read more

Easy, no hassle and no pressure. CJ Johnson was very knowledgeable and patient during the entire process. I definitely would recommend you shop here for your furniture needs. CJ will have my business going forward! read more

Sold me a $2,700 + Sophia Vegara white couch. Bought the extended warranty too. 3 years later the couch starts to peel! Like a sun burned surfer, the leather starts peeling! Called to submit a warranty claim which was promptly denied. Called the store manager and was told too bad. Shady business selling subpar furniture. I've posted a negative review on other well known sites . RTG reached out to me and asked for pictures, sales receipts. They opened up a claim back on 6-25-25. Crickets since. I've been shopping around for a replacement couch. When other merchants hear my story, they immediately explain this is a faux leather glued on a substrate of real low quality leather, body heat then releases the glue resulting in a peeling couch. Very unethical for such a large company to sell their customers subpar furniture refuse to stand behind it. AVOID!!! read more

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Brittany was very friendly and helpful in getting us our chase furniture that we wanted. We was very pleased with how smooth things went !

Stanley Sanders was very professional, responsive, and thorough. He took the time to show me various pieces of furniture according to my needs. We will definitely return to Daytona Rooms 2 Go to see Stanley once we move into our new home. Stanley is definitely an asset to the Rooms 2 Go. read more

Good greeting, friendly service, delivery as schedule. Sofa not functioning properly.Only one speaker, no vibration function. Has been quite difficult to get the issue addressed. Reached out by text to associate, reply not helpful. it's been almost a week and looking like another week before I can get a tech out to address. Not happy with the experience with your company so far. Hopefully will get this resolved soon read more

Our sales person was Jess S. She was helpful, friendly and patient as we searched for the dresser, nightstands, and mirror we saw on the RTG website. We set up a delivery date and paid for our purchase. She was not pushy and even gave us advice on where to find some other furniture we are interested in but not available at RTG. We took advantage of the Presidents Day Sale they were having. I hate having to pay full price for anything . We feel like we got a good buy and the furniture looks well made. We just got the standard year warranty as we are not hard on our furniture but like to get good deals on quality items that will last for many years. We hope this is true for the bedroom pieces we bought. read more

If you want great service ask for Curtis. I've finished my living room, dining room, and master bathroom with Rooms To Go furniture. I'm very happy with the outcome from furniture to the rugs and accessory pieces. The cost has made it easy to purchase multiple rooms of furniture. I'll be back! read more

Daytona, Florida store sales representative sold me nice furniture and convinced me to purchase the extended warranty plan for the sectional couch because it would cover any and all damage to the couch--stains, rips ... Was told that the coverage would be regardless of source including pets. My dogs often walked next to the couches. It caused stains that I was unable to get out with the RTG cleaner. After going through bottles of the useless stain remover, I called the warranty department. Cleaning the couch was denied. I was told by RTG warranty department representatives that the reason the claim was denied was because I was supposed to call after the first stain. Imagine calling every time there is a stain! Will be calling Fortegra. If it does not remedy the situation, maybe a small claims action will be appropriate. Save yourself the money. Do not purchase the extended warranty -- it is a piece of garbage. Like a previous review writer stated: RTG needs to educate its sales associates on the scam known as RTG's extended warranty. It is trash. read more

Update-I was contacted by Rooms to go who came out to look at the mattress and agreed that it is a defect. We went into our local store and picked out a new mattress, which is being delivered today. Rooms to go definitely stood behind the product they sold and made us happy with returning the defective mattress. Thank you Rooms to go. This is what happened, I bought a bed and never pulled the mattress off until now. We pulled the mattress off to put on a bed skirt on and I noticed it had a tear on the under side of the mattress. So I decided to touch basis with Rooms to go and they said they couldn't replace becait is out of the one year warranty. I have never in my life seen a mattress tear with in two years. I have to say Rooms To Go has bad quality of furniture. read more

Rooms To Go - Tear underside of mattress - Furniture Stores Near Me - Daytona Beach, Florida

We purchased a Cindy Crawford living room set from the Daytona RTG location in October 2023, along with a 3-year Guard It extended warranty, totaling $3,771.69. Over the past five years, we've spent over $13,000 with RTG furnishing our home. Unfortunately, the quality of this recent purchase has been extremely disappointing. Within the first year, the material on the chaise began deteriorating--an issue we immediately raised. A technician came out in 2024 and initially tried to claim it was "normal wear and tear," which we strongly disagreed with. Eventually, they agreed to replace the chaise. Now, less than a year later, the same material issue is happening again. When I contacted Fortegra, the company behind the extended warranty, I was told that material defects are not covered. They redirected me to RTG customer service, where I was informed that since the product is now beyond the standard one-year warranty, there is nothing they can do either. This is incredibly frustrating, especially since we were assured by the sales associate, Jayden Melendez, that the extended warranty would cover any issues--rips, tears, spills, and defects. That was a major selling point for us, and clearly, it was misleading. To RTG Sales Management: Please train your staff to accurately represent the limitations of these warranties. Promising customers "full coverage" only to later deny claims erodes trust. Rather than upselling inadequate service contracts, consider standing behind your products with a standard multi-year warranty--especially for high-end lines like Cindy Crawford. This isn't the first time we've had a problem, either. This is actually the second living room set we've purchased from this location. The first one completely fell apart in under three years. It's just the two of us in the household--no kids, no pets--so there's no excuse for this kind of premature wear. After spending over $13,000 with RTG, we will not be shopping here again and will be discouraging others from doing so as well. read more

I bought a Drew & Jonathan modular sofa one year ago along with extended warranty. Well the buttons are popping off leaving holes where they were attached the cushions are sagging and non supportive. R2G sent step out a representative who agreed to fix/replace the problems --now 6 days later I receive phone call --none of the above covered Do NOT BUY from Rooms to Go and especially do not take out their worthless extended warranty. They only care about you in the showroom and promise the moon and deliver junk! I'm in debt now for a $3000 piece of junk! read more

My wife and I found Rooms To Go an excellent experience on Sunday. We were greeted by Associate Laura Metzger she was very professional and informative. First giving us some time to look around (No pressure tactics) and then offering us assistance and incite on looking for some items we were curious about. I really dread furniture shopping to me it's like car shopping but this time it was made a nice experience. We ended up purchasing 3 pieces (couch, chair and tv center) for a very nice price and did not have to go the gauntlet of all different retailers. Thank you, Laura, for all your help you and your selection made it easy. Tom and Denise read more

Place starting to sell Junk. Went in there bought 2 power recliners. These are smaller. The power quit within 2 years. Paid over 1000. For these read more

Rooms to Go sells a lot of furniture pieces from Walker Edison, but for almost double.... walkeredison.com. I called to ask if they would price match, and was hung up on by a woman this morning, 11/15/24, at the Pinellas Park, FL location. I didn't think my question was that outlandish as Ashley Furniture does price matching... "If you find a lower price on Amazon.com for an identical, in-stock product, tell us and we'll match it." - Ashley Furniture... I just don't know why RTG would do this and be so salty when you ask a pretty reasonable question. This retail giant is big enough to do what Ashley does, but not sure why they do not. Maybe something to consider, RTG? read more

Showroom looks nice but sales people are deceitful. Furniture is of average quality at BEST. I have an issue with a sofa (three months in) and purchased the Fortegra 3 Year plan based on the salesman Zac Land highly recommendation to do so. The plan is garbage. Try to contact the company and see what they tell you. Opposite of what sales guy told us. Its a furniture place with lots of shine. Thats all. Run away from this business. The model they are running on will only last another 5 years until they file chapter 11. read more

The Grand Opening of the mega Rooms to Go was very nice. Making on dining room tables. The recliner sofas only have 2 way adjustments max for the theater chairs. Other than that the kids section and patio sections are very nice. read more

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So I purchased a sectional and when I purchased it, I could only get a few pieces due to the temporary space I was living my sales person guaranteed me that they would never discontinue now that I'm looking to purchase all of it. It's discontinued. They tell you exactly what they wanna tell you to get you to purchase it don't do it! Unbelievable dishonesty read more

Purchased a mattress with an adjustable bed stand in September. We utilized the 90 day trial policy to make an exchange. We did with something more comfortable. The salesman gave me figures on paper minus return credit/ exchange for upgrade and presented new total. I texted my wife to see if she was happy with price and purchase. I get the bill and it is not the total presented to me but the total combined to get the price they are saying I agreed to. I'm confused how a credit is added to a purchase to make up the new cost when your salesman presented it on paper in writing a new total. Don't come up and make things harder with a matrix formula of how you get your totals when clear as day on paper you gave a total in writing from total purchase minus credit to a new total I agreed on, but yet lie and say oh no it's actually this amount. That's complete unethical business practices and I hope Ashley Furniture gives you a run for your money. I wouldn't recommend Rooms To Go for dog fleas to take advantage of such a disgrace of a company. read more

I have been wanting to buy my living room set but just couldn't find the right store as I am new in the area. Someone suggested Rooms to Go so there I was looking around. I was amazed by the size of the store and the variety of stuff to choose from. I picked up my set with the assistance of Boyd Nicely who was very professional and friendly and was very knowledgeable with the furniture prices. My sofa and ottoman are on the way but my swivel chair and single chair were delivered today with ease along with my new carpet. The place is convenient to shop with reasonable prices. I bet they would have a Labor Day sale so go out there and pick up what you have in mind. You will be glad you did. read more

Rooms To Go - Some furniture was delivered today:) - Furniture Stores Near Me - Daytona Beach, Florida

Had a table delivered on 11/19 when assembling the table the damaged my floors. Was asked to send pictures of this damage and still haven't heard anything back from them. Just thought I would add and update today 12/16. Received an email after sending picture of my damage now that I have finally gotten someone to get back to me saying my claims denied with no reasoning. In what world does that work you damaged my floors. I don't think you get to just decide you won't be repairing the damage. read more

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After buying three bedroom sets, living room set. I needed to use the warranty because the living room set just fell apart it was a sectional, I went in and use the warranty and upgraded the sectional to one that cost $2500 more totaled $5000, It arrived on Tuesday and it's leather and it doesn't match. Called customer care and was told to send so many pictures. I was then told to call the store after speaking with somebody name Ronnie who did not get back on the phone and put somebody else on, they said they can't do anything about it so just be where they sell the stuff but they don't guarantee it I will post you to pictures of how awful it looks now or another $2500 for a sectional that doesn't look right. read more

Rooms To Go - Look at the two different colors! - Furniture Stores Near Me - Daytona Beach, Florida

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This is the 4th time they have delivered me something broken. First the lights didn't work and the man who came to look at it never "ordered the part" got another one sent out this one came cracked another 2 weeks goes by we get another one open the box and boom leg broken didn't even have to take it out. This is a HUGE Disappointment as I have taken so much time off accommodating them this will be the 4th day I have get wait around for there 4 hour window time frame ... hope the next person has been luck then we did here read more

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Furniture look nice and appeared to be somewhat decent quality, but was hesitant to purchase after reading reviews for service and delivery

worst experience buying furniturr. table arrived quick and broken! I placed a call the hour it was delivered, the sales lady said she has to forward it to corporate lol. imagine my dissatisfaction then multiply it by 10! I will leave an update! read more