So yay me, I got another Root Canal today. And, yes, I am typing this while zonked on painkillers,…read morewhy? I've actually reviewed the endodontist who did this & my previous root canal but this is for the entire office. Except that I feel like I'm driving off the ends of the earth...or just into the wilds of the westbank, the office is fine. It's in a slightly run down early 80s era medical office building near the old Meadowcrest Hospital (now Ochsner Westbank - who knew). But the inside of their suite is all high tech equipment and basic but clean furnishings. I know I'm a nerd but I love seeing my instant xrays on their big computer screens which instantly demonstrate the changes they have made to my tooth. And I love how fast they are. Seriously from numb to done was just about an hour; my regular dentist would have taken 4 hours to do this at her shop. That's why it pays to go to the experts.

I suffered in severe pain for the entire weekend while visiting New Orleans for a work trip. By…read moreMonday morning I couldn't wait to get home so I called the office and they got me in with an hour. The entire staff from the front desk to Doctor was super amazing, professional, and comforting. Nobody wants a root canal but if you do I highly recommend this practice.

Dr. Arch answered all my questions patiently, and did a fabulous job with my root canal. The…read moreprocedure yesterday was totally painless; pain was minimal after the anesthesia wore off; and this morning I am pain-free! Everyone in that office is great.

I recently had a second procedure by Dr. George Arch, and as always was impressed with his…read moreexpertise, experience, thoughtfulness, and compassion. He considers each procedure thoroughly and presents available options to the patient in an understandable and thorough manner. He assesses the medical issue and gives recommendations based on risk and effectiveness for best outcomes and long-term success. I highly recommend Dr. Arch for endodontic procedures.

OK. I just can't bring myself to give an endodontist 5 stars, but who can blame me. Dr. Dickerson…read moredid a root canal on tooth #3 last July. Tooth #3 is the 3rd one from the back (well really 2nd if you don't have wisdom teeth) on the right side. Previously having ANY sort of dental work on my back teeth causes my jaw to seize up. Not so with this root canal. The work was fast and good. I even got to view my xrays immediately via their fancy computer system. The one live root left in my tooth was disturbing (so y'know I thought I would share). The extra money to go to a specialist was TOTALLY worth it for the savings in pain.

I'm leaving this review due to ongoing communication and billing issues that are leading me to…read moreswitch dental offices. I was originally told my implant process could be handled in-house. After months of waiting for follow-up regarding the specialist portion, I was ultimately referred out. When it was time to coordinate the crown placement, there did not appear to be communication between this office and my oral surgeon's office. I was already in the dental chair and numbed, and I then spent about an hour trying to reach the oral surgeon's office so the next steps could move forward. I also knew from the beginning that this office does not accept secondary insurance, but I disagree with that policy because my primary and secondary coverage together are designed to cover the full balance. I have strong dental insurance and have not had unexpected bills with prior providers. With this office, I received a call and was told I needed to pay $500+ and that I had a deductible related to a pre-authorization submitted for work this year. That was unexpected, and I did not receive a clear explanation that resolved my concerns. There are CareCredit advertisements in the office, and while financing may help some patients, it was frustrating to see financing promoted while secondary insurance is not accepted, especially when secondary coverage is a standard way many patients pay for care without taking on debt. When I said I would be seeking another dentist, the response I received was "I don't blame you," which did not feel professional or helpful. Lastly, I had a filling done about a month ago and I've had pain since then. I'll be having it evaluated by another provider. I hope the practice improves communication, coordination with specialists, and clarity around costs and insurance.

Good experience and customer service. The technician have a positive vibes and thorough knowledge…read moreof procedure and empathy for patient.

Dr Johnny Bear has been my dentist for 25 years. He's a fantastic dentist. He explains everything…read morebefore he begins a treatment and the results are amazing. He's always researching the latest dental science and techniques to ensure he knows and provides the very best treatment for every situation. He pioneered the use of the "Wand" anesthesia, a painless technique that totally eliminates the need for painful Novavcaine injections. He's an expert in every type of dentistry from fillings to dental implants and his results are always superb. He's the best dentist who's ever worked on my teeth and I highly, highly recommend him.

Experienced friendly dentist and staff. Very clean and taking all of the precautions plus some to…read moreprevent the spread of Covid-19. Very forward thinking cutting edge techniques meant to make the patients experience less stressful than other dentists. FOUND MY NEW DENTIST IN DR. Bear!

Had to go for some preventative fillings-two actually. Guess I'm somewhat resistant to numbing…read moreagents so that part took about 20 minutes. Two fillings DONE in 25! I was in the office for exactly 45 minutes!? What?! They are THE BEST. THE BEST! Asked for their super soft toothbrushes and the lady gave me THREE! When was the last time you looked forward to a dental appointment? I certainly do. :)

The dentists did an excellent job on a complicated procedure but my experience with the front…read moreoffice has been horrible over the years. I was given a bill for $700+ and was told (rudely) that my insurance wouldn't cover the procedure. I contacted my insurer directly and my actual bill amounted to $50. This was only one of many unpleasant interactions with the office. Their manner in dealing with patients over insurance payments, appointments, etc. is so unhelpful and the information provided is full of mistakes. In addition, my new dentist's front office staff mentioned they have had contentious exchanges over obtaining patient records. I understand someone having a bad day, but this is an ongoing problem in their office. I want to believe the managing dentist is not aware of how some of the front office staff treat patients and . If they were aware, I would think they would provide their personnel with training in customer relations. I will not be back.

My family and I have been going to Barataria Dental for as long as I can remember and they are…read moreabsolutely the best. Great people, great environment, and great smiles!

Dr. Val, Maranda,and EVERYONE at this office are amazing. Everyone is always, ALWAYS friendly! They…read moreexplain and go into great detail about anything and everything you need to know. They make sure you are always comfortable and have up to date technology that makes going to the dentist not so scary. They have completely transformed my teeth making smiling something I enjoy doing in my pictures now. I went in for a deep cleaning (after not being to the dentist in a while I had some buildup) and now I have a cleaner, fuller, and whiter smile. They go above and beyond patient care. I recommend them 100 times over.

First time patient here. Been dreading the dentist for years but finally mustard up the courage to…read morego & wow I must say that everyone that I dealt with from the time I came in till the time I left were the nicest & most accommodating. This is the only dentist office I will use now no question. It was like a therapy session of things I've been having bottled up for the longest. Thank you ladies.

Recently moved to Belle Chasse. Drove by Ivonne Castro dentist and noted it was there but didn't…read moregive it much thought. Last night one of my crowns came off and I had an early flight to the UK today. I arrived at the dentist at 0800 without an appointment, I explained my predicament and they got my tooth recemented with efficiency and excellent dental expertise with plenty of time for me to catch my flight. All the staff and the dentist were beyond friendly and helpful. I hope not to be back soon, but when whenever I need dental care, I'll be back.

I've been going to this exceptional dental clinic for years! The reason I keep coming back is their…read moreoutstanding service and expertise. They have excellent customer service and really know what they're doing. I always feel valued as a patient, and I appreciate how they take the time to explain everything to me. I go every six months for my checkup and cleaning. Mai is my dental hygienist, and she is the best. I highly recommend this place.

Extremely disappointed with the predatory business practices and unprofessional behavior at this…read morelocation. A woman named Karen, who apparently is the regional manager, called my significant other and was incredibly rude, insulting, and condescending over the phone, even using condescending terms like "sweetheart" while trying to scare her. She claimed a basic cleaning wasn't possible because of "gum disease" and threw out scare tactics about her teeth falling out to push an expensive deep cleaning. I called the Ames Boulevard office directly to confirm this diagnosis, only to find out she has never actually been diagnosed with gum disease. It is completely unacceptable for management to fabricate medical information and use scare tactics just to upcharge patients and hit financial quotas. Because of this shady behavior and awful customer service, we will be taking our business to another dentist. Avoid this place if you don't want to be scammed.

Dr. Adams and his whole team are great. Sonia got me in the same day for an emergency issue, Dr…read more Adams was so kind and thorough over 3 days, ensuring he got to the bottom of my pain. He called daily to check on me, to ensure I wasn't in pain, etc... I can't say enough good things about this team of people. Going to the dentist can be stressful, Dr. Adams and this whole team go out of their way to make you as comfortable as possible.