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    2 months ago

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    1 month ago

    I had a smooth and stress-free experience. The team handled everything professionally, and the repair was done faster than expected.

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    23 days ago

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    3 months ago

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    Baki A.

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    2 years ago

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    Baki A.

    Thank you for your happy service, you received from us.

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    2 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    16 years ago

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    15 years ago

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    14 years ago

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    Page 1 of 3

    Ask the Community - Roos Only

    We have an RV that is set up to tow a car. We have a new (used) car that is not yet set up to be towed. Do you all do the work to set up a 2014 Honda CRV to be towed?

    Sorry, We don’t. We are Subaru specialists. Try U Haul company , will help you. Thank you for asking

    Don’t See Your Question? Ask Away!

    Review Highlights - Roos Only

    Rocky at Roos Only has taken great care of my car and has been very professional and kind in our interactions.

    Mentioned in 26 reviews

    Read more highlights

    Jiffy Lube - Damaged oil pan.

    Jiffy Lube

    (66 reviews)

    Southwest

    Jiffy Lube - 1 Star…read more If I could give zero stars, I would. Took my car in for a routine oil change, and they managed to strip the drain plug threads on my oil pan, which I only discovered after my car started leaking oil all over my driveway. When I took it to a real mechanic, they confirmed Jiffy Lube's careless work ruined my oil pan, forcing me to pay $800 to replace it. If you care about your car, go anywhere else for an oil change. Jiffy Lube's incompetence cost me way more than I ever saved by using their services. Never again.

    I mean, I got oil put in my car. Standard job for jiffy lube. They changed a bunch of setting…read moreincluding the trip mileage on my car, which idk why they would even touch that but they screw up the count on there for me. They also tried to tell me my brake fluid and coolant needed to be flushed and changed. My main mechanic, Sam's Automotive Repair, told me they're fine and I didn't need any of that. They either didn't know what they were talking about or they were trying to scam me. I think they were trying to rip me off if I had to guess, they showed a low level of coolant in the overflow reservoir, if you took off the radiator cap then the fluid was 100% full, I couldn't even put any more in. So I wouldn't go for any reason other than an oil change or to get washer fluid topped off. Find a quality mechanic for anything else. Sam's is great and always saves me money, they legit talk me outa spending money on services. They have also done work for free on little things!

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (45 reviews)

    Very disappointing experience…read more I brought my work truck here because it had a grinding metal noise. The technician initially said it was a wheel bearing. I asked them to finish the inspection first to confirm the diagnosis before doing any work. They later called and said the wheel bearing was NOT the problem and that the issue was seized tie rods. Based on that diagnosis, I approved the repair. When I picked up the truck and drove it around the block, the exact same grinding noise was still there. The repair did not fix the problem. To make matters worse, when I checked under the hood I discovered that both the radiator fluid cap and brake fluid cap had been left off the vehicle after service. That is extremely careless and could have caused serious damage. When I returned to the shop, they changed their story again and said the noise was actually the wheel bearing -- the same part they had told me the day before was NOT the issue. They then tried to charge another $1,500 to fix it. The wheel bearing was not even listed on the inspection report they gave me. They also falsely claimed that I told them I would only spend $1,100, which is completely untrue. This is a fleet work truck for my business, and because the repair did not solve the issue the truck now has to go to another shop. That means additional downtime and lost work. Overall this felt like a misdiagnosis and a very frustrating experience.

    There is a new sheriff in town. He's the store manager and his name is Denzel W. He is clearly…read morecustomer service oriented and really knows Firestone and the tire and maintenance business. We just had four new tires installed as well as having the vehicle aligned. Denzel was our contact from beginning to end and this man handles business. Quality new all season radials and a life time alignment all for under one thousand dollars. Denzel runs a tight ship and this location has really risen during the six months he's been here. Quality management is hard to come by but Firestone found a quality leader in this man.

    K-Motion Auto Service - K-Motion Auto Service, Englewood, Colorado 80110, auto repair experts

    K-Motion Auto Service

    (43 reviews)

    My experience with K-Motion was the worst experience I have ever had with an auto mechanic in all…read moremy long years. They damaged or made mistakes with almost every area of my Jeep they touched: I found the interior trim damaged, a missing lug nut, and damaged brake hardware. The manager responded with defensiveness and denials, and was phenomenally rude. Here's the whole story: I requested two simple services: inspect and adjust my parking brake, which wasn't working, and grease/service my rear drive shaft (basic maintenance). I picked up the Jeep late on a Friday afternoon, which was unfortunate, because by the time I started discovering problems, the shop was closed for the weekend. That evening, I discovered that something was broken or not put back together right with the plastic trim around my center console--the area of the parking brake lever and the gear shifter. The following week when I called the shop to report this, Greg responded with immediate denials and defensiveness. He said he didn't "think" the tech had removed the interior trim. "Well, how did it get damaged then?" I asked. He suggested that it was just coincidental, maybe it was already like that, maybe it happened after I picked the Jeep up, etc. That of course is ridiculous; I am meticulous in the way I care for my Jeep, regularly wiping down the interior console with cleaning wipes, and there's no way it was just "like that" and I didn't notice. It's also very normal for a shop to take apart that trim to get at the cable adjustment nut. There is no other logical explanation for how this damage occurred, but still, nothing but denials from Greg. I asked him to fix it at the shop's expense; he said if I left the Jeep overnight, he would look at it, and IF the damage was minor/easy to fix/inexpensive, he would "take care of it," but if it was major/expensive, he might not and we would have to work something out. Great; so you damaged my Jeep, but you'll only make it right if it's cheap and easy; if it's expensive, it's my problem. Huh? I told him no, I don't accept that. THEN, I took the Jeep to Discount Tire to get a tire rotation. And the DT guys said "You're missing a lug nut; one of the locking lug nuts on your rear wheel." I have never in my long life found I was missing a lug nut. Of course, K-Motion removed my rear wheels to work on the parking brake; that they don't deny. The only plausible explanation is that K-Motion lost, failed to reinstall, or failed to tighten that lug nut. Incredulous, I called K-Motion. Greg was rude and completely unapologetic. He said to bring the Jeep in and LEAVE IT OVERNIGHT, and he would look at it and then order the needed part. That's a ridiculous inconvenience; instead, I drove over there and had him look at it, and to his credit, he ordered replacement locking lug nuts. But he never apologized for sending me away with a missing lug nut in the first place, or for my inconvenience, and instead seemed to be seething with anger and irritation. He had the audacity to say he was "p*ssed"--I hope he meant p*ssed at his own awful technician, but he didn't say that. The next day he installed the replacement lug nuts. At about the same time, I started hearing a chirping noise coming from my Jeep. I actually did not blame K-Motion for it, because it sounded like it was coming from the front wheels, which K-Motion didn't touch. So I took the Jeep to a different shop to diagnose this new problem. I told that shop nothing of my experience with K-Motion. And get this: that shop does a thorough inspection and comes back to me with photos and videos, wherein they explained that the problem was coming from one of the rear wheels, seemed to be associated with broken hardware in my brake assembly, and their theory was that it looked like it could have been caused by a bad/sloppy parking brake adjustment! Well, I told them, I just had my parking brake adjusted by an AWFUL shop--K-Motion. So now I had to pay this other shop over $400 to repair and replace aspects of my brake assembly that seems like it was almost certainly caused by K-Motion. Under normal circumstances, I would have tried to get K-Motion to take accountability and fix it at their expense. But because Greg had demonstrated a consistent pattern of denying accountability and general rudeness, I did not want to speak to them again, and I wouldn't let them touch my Jeep again, anyway. The extra kicker is that the other shop said there is ALSO some kind of noise coming from the rear drive shaft, and there seemed to be a sloppy grease job that was done there (remember I asked K-Motion to service my rear drive shaft). I wonder if they damaged that, somehow, as well. Finally, I found some kind of fluid spilled in my engine compartment a couple of days after I picked it up from K-Motion, which I think was a result of them sloppily checking fluids during their inspection, and my steering wheel was filthy upon initial pickup, with the cabin reeking of grease.

    I've gone here for over a decade and have never had a bad experience. They're very thorough,…read moreprecise, and honest, and that has gone a long way in keeping my business over the years. this is a great shop and well worth a call if you need any work done!

    Roos Only - autorepair - Updated May 2026

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