Alas, I have found a new mechanic! Apparently, traveling to and fro in my Camry, I've racked up…read more238k miles. I started to notice a "whump, whump" sound coming from my front tire. While providing a constant beat to drive to (and practice freestyle rapping) is was irritating as hell! I took it to another shop and they told me the tie-rods (?) were bad...had them replaced... WHUMP WHUMP! Went back and had new struts put on... WHUMP WHUMP! DAYUM! Finally something kicked in and I decided to find a local reputable company and I really hit the jackpot with Darrell's. Here's why: 1) I found them online and they had great reviews. We all know the power of a good review from happy customers! 2) After I performed my freestyle rap of what was wrong with the car, the owner Terry said "Okay, let's go drive it." What?!? I didn't realize that the other place never drove my car!! I was thrilled! 3) The diagnosis and suggested repair conversations were amazing! It was like a medical diagnosis from a really compassionate doctor. Even with the unexpected additional service I needed to get my car in tip-top shape, never once did I feel like I was being lied to or taken advantage of. I'm really looking forward to a long vehicular relationship with this garage! Now to go drop this rap album! First single, "Do da Whump, Whump!"

Driving from ATL to CLT for a funeral and my 2006 Corvette broke down on I-85 with what I thought…read morewas a tire problem. Had it towed to Darrell's and dropped there (it was 7:30p at night). Rented a car and came back to Darrell's at 8am and explained my symptoms. They knew exactly what it was likely to be (a suspension problem). I asked if it could be fixed on Friday so I could drive home. They did! And washed and detailed the car so when I picked it up Friday at 2:30 we could hit the road home confidently. Car handled perfectly. The repair was very reasonable. Great job by everyone at Darrell's. Highly recommended!

I am sharing my experience so other customers can make an informed decision…read more I went to Valvoline Instant Oil Change on Franklin Boulevard in Gastonia to inquire about service. After I pulled into the bay, where technicians work underneath the vehicle out of view, I was told my oil had already been drained before I received a final price or authorized the service. I was given multiple prices: $144, then $110 verbally, and the final paperwork showed $128. I explained that I only had $106 and was $22 short. The manager, Damen, kept my vehicle keys and would not release my car. He offered to arrange an Uber ride home but said I would have to find my own way back later to retrieve my vehicle after getting the money. My 14-year-old daughter and I remained at the location for about three and a half hours in the heat. I told staff that I am disabled, was becoming light-headed, and needed to eat. My concerns were not resolved. When the situation escalated, police and EMS responded. I was told EMS had received incorrect information that I had diabetes. The responding police officer ultimately paid the remaining $22 balance out of her own pocket so my vehicle could be released, and she signed the receipt, which I have kept. This was an extremely distressing experience. I encourage customers to ask for a written estimate, confirm the price before any work begins, and make sure all services are authorized before allowing repairs to proceed.

I took my Volkswagen Taos to Valvoline for a simple oil change, and it turned into one of the worst…read moreservice experiences I've ever had. The customer service was absolutely pathetic--staff were careless, unprofessional, and clearly uninterested in doing their job right. To make matters worse, they didn't even reset the oil change sensor, which shows a complete lack of attention to detail. When I brought it up, the manager was dismissive and offered zero solutions. No accountability, no effort--nothing. On top of all that, their prices are higher than other places, which is honestly outrageous considering the terrible service. Save your time, money, and frustration--go somewhere else.

They stand behind their work and let you know what to do to limit the unexpected coming around the…read morecorner with your vehicle.

We have been using York Express Lube for years. They are fast, reliable, and often go above and…read morebeyond what is required. They have earned our trust with their honesty.

Went there yesterday for an oil change with the dogs in the car. Was in and out in five minutes on…read morethe dot! The guys were awesome!! Very professional. My dogs especially loved the extra pets Thank you Trent, Tashaun, and Brandon.

From the owner: Take 5 is your go-to for fast and simple oil changes in Huntersville- we get you back on the road…read morefast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

Very nice owner and employees Does good work…read moreHas worked on my adopted moms vehicles for years and she is very satisfied with the results.

Always friendly and helpful. Very trustworthy. Due to work it is hard for me to make appointments…read morebut he and the team are always willing to work with me. Strongly recommended.

This is the only place I go for car repairs. I'm never overcharged. The manager always has the best…read moreattitude. Is also very thorough with explaining to you the problems with your vehicle. I always leave with my problems fixed and a clear head. if I could leave six stars, I would.

Luis and Michael we're worked on my vehicle getting an oil change and they were superb at every…read moredetail! They had a kindness in their smile and ready to assist.their smile and ready to assist. Luis worked on details of letting me know if there was any leaks, and Michael was busy getting off all the bugs off of my windshield, as well as touching up my car with a clean rag, so that there was no greasy film from the work done. This is a wonderful, wonderful place to get your oil done, I'm so glad I came here to this location. Thank you for hiring such great gentleman.

I had a great experience here today, they were friendly, knowledgeable, and the price was great!…read moreDefinitely recommend!

I've had my car inspected here before and usually had a good experience but this time when I left I…read morenoticed that they smeared grease all over my headliner, and my car "somehow" got a check engine light literally as I was leaving their parking lot.

Oil changes are totally over priced. Pay $100 bucks for an oil change that you can do yourself for…read more$40 and 30 mins. of your time.

BEST TAKE 5 oil change location in all of Charlotte. All of the staff are extremely friendly &…read moreprofessional , especially Rebecca! She single-handedly made my experience here very easy & convenient. Rebecca is extremely knowledgeable about all things automotive & knows exactly what she's doing! Genuinely grateful for her help...Highly recommend this location !

Had a break issue on a quick roadtrip to see family. AAA towed here and it was a smooth, clear…read moreprocess. Unfortunately, I was supposed to receive a call as promised on three occasions and I ended up calling each time. It was a bit haphazard on the customer service front to include checkout and getting my car. The quality and quick turnaround as well as surprisingly reasonable cost for break line repair led to a solid three stars.

I came in for a simple oil change and walked out feeling completely taken advantage of. They handed…read moreme a ridiculous laundry list of "critical" repairs, including a wheel bearing replacement they tried to charge me $800 in labor alone. Absolutely outrageous. I took my car to a trusted mechanic in Belmont who actually knows what they're doing they quoted me $200-$400 MAX for the exact same job. That tells you everything you need to know. This is not the first time this place has tried to pull something like this on me. The pricing feels dishonest, the service is terrible, and the workmanship is questionable at best. I have zero trust in this shop. Save yourself the headache, the stress, and the money. STAY FAR AWAY from this place.

Got my transmission flushed and filter changed on a Porsche 911. Fast and great service! Would…read morerecommend! 2nd time using them.

Great, honest people…read more I've had my axle replaced, engine repaired, oil changed, etc. They don't overcharge, they're fast, effective, and very personable.