I got my wax from Maddie!!!! And she was so perfect for me especially it being my first time. She…read moremade me feel super comfortable and left me feeling/looking perfect. I'd recommend anyone and everyone to her

Just had a basic eyebrow wax. They did great! Fast, didn't hurt. Will definitely come backread more

I love my facials and treatments from CoCo. I always leave with fresh glowing skin! She makes great…read moresuggestions for my skin. The location is private and relaxing.

I really wanted to like this place especially with the supposedly good reviews. I always wondered…read moreif these are friends or families helping the business with the over praise. First, I have had facials in different parts of the country and overseas. I know what is a true and real facial feels like. This was not it. This is on me for not making time on carefully research this place. The DMK felt like the " esthetician" watched bunch of you tube videos and mimic the steps. There was no facial massage, it was more like throwing the products on your face which literally it happened that way. Lily was lovely and everything but one thing is the personality the other is the execution of work. The place: people go to have a facial or massage in a place that is zen and quiet. It's a space for healing and focus. There's no privacy. The working areas are separated by panels. There are no doors but curtains facing the checkout counter. I could hear the next door client chatting with her esthetician nonstop. For that you go to therapy or simply have that session at home. It was distracting and extremely annoying. The choice of music and volume not okay. It gave me the impression these people wants to make quick money without having proper practice and real experience. I'll keep looking and make the time to check on their certificates online. The ones on the wall look pretty fake. I know this is a brutal review but this impression was fully created by you-- the business. I support women owning businesses but please do it right!

I've been getting waxed for years, and this was the most painless one I've ever had! Samantha is…read moregreat! I love that she uses hard wax! Her place is so cute, and she is very professional and experienced! She definitely has a repeat customer in me!

Came here for the first last Friday. It was my first having hard wax used on my eyebrows and I…read moreloved it. It was less painful. have thick eyebrows and it's hard to find someone to do them correctly without trying to thin them out, Samantha did an amazing job and I will definitely be back.

This review is based on communication ONLY. I haven't been able to receive any services as of now…read more I was really excited when I saw this Groupon but I'm always reluctant to buy spa Groupons because I feel I'm not treated the same as if I would of have just called the place directly, but I take my chances. Besides to save money, it's a great way to try products or services for less and if you like it then you found a new place/product. So far this hasn't been a good experience. The building looks abandoned every time I have been there to try to receive the services. They have a phone number but they never answer so you can't communicate the day of the appointment for any updates. The owner called me herself the 1st time it happened. I was there 30 mins before my appointment and I thought I was able to wait in the office but no so I went back to my car and came up 10 mins before the appointment time. Nobody answered and I stayed there and nobody came. It was a very cold windy day so I went back to my car and called but nobody answered. I also emailed the email showed on the suite door I was told to go to and it also wasn't the right suite. The second time I missed it as I woke up sick (fever and chills) and rescheduled for a 3rd time that I was unfortunately running 5-7 mins behind and I could not have anybody answer the phone. I got there to the new suite number I was told to go and same, the building looked abandoned and there were no cars. So I'm still waiting and hopefully to get in. Hopefully this review will be updated soon. I really need me time.

I loved loved the entire place and the superb service and personality. My service was for a facial…read moreand I pleasantly enjoyed it. I will be returning monthly for regular maintenance. I am now apart of the tribe. Thank you Porsha!!

Just got my hair cut by Grace, she is a sweetheart and my hair looks amazing!! I would 100% go see…read moreher again. The salon was also clean and looked very nice :)

Cierra was so sweet and did a great doing this blowout and styling for me today! Highly recommend…read morecoming here - was a very cute place with good energy, love to see everyone there getting the experience they need!

Don't go UNLESS you have high expectations and don't want to leave because you are so relaxed and…read moreyour skin feels soft as a baby! We were able to schedule a mother/ daughter spa day on short notice ( it was during the week. I highly doubt we would have been able to do that on the weekend) and Jayla made us feel like royalty! The vibe is exactly what you expect from a spa. I will be traveling from Georgia again to pamper myself at Spa Haus again !!

My boyfriend and I were hopeful we could grab a facial on the same day. Not only did we get facials…read moreeach, but we were able to add on massages as well! Both of us absolutely loved our massages and facials. Highly recommend. Friendly staff amazing service!

Elizabeth is a true professional who delivers the needs of the customer above anything else. I…read morehighly recommend her. She is a great asset to our community. Book now before her schedule books up.

Elizabeth is amazing. She makes sure you are comfortable and guides you through every step of your…read morewaxing experience. She is quick, but efficient and has never disappointed.

They squeezed me in for same day appointment and did not disappoint. I got the polish on my toes…read morechanged and a new designer set. My nail tech was patient and detailed. The vibes in the shop were fun and light. Everyone seemed focused on their craft and customers. Can't wait to return back.

They are literally the best love everyone here always a great experience. I have never had any sort…read moreof issues with anyone here. They are always polite

I stopped in on a Wednesday afternoon for a pedicure and had such a great experience!…read more Right when I walked in the door, I was greeted with warm smiles and hellos. I went with someone who's been a loyal customer for 25 years, and I completely understand why. The staff goes above and beyond to make everyone feel comfortable and taken care of, the service is quick, and my pedicure turned out beautifully. I'll be back soon for a manicure!

My second visit here! Always visit while in Nashville. They are lovely people and they are thorough…read moreand kind.

It took the stylist 4 hours to destroy all the work I'd put in for the last couple of years trying…read moreto grow out my gray. I'd gotten it past the really awkward phase. I asked for babylights through the transition part of my hair, a silver gloss, and a layered haircut. After 4 hours and this putrid color, the stylist hadn't even gotten to the cut yet. I left without the cut or blow-dry/style. Anyone who has ever gone through the process of trying to grow color out of hair knows this isn't just about getting a one time bad color. Even if I was refunded my money, I'd still need the fix for the immediate hair plus 2 years of ongoing maintenance color. This is literally a cost to me of over $1k plus the hours and hours I will have to commit to it again. My hair feels like straw, when it was very healthy going in. Plus, there's just the fact that I'm old. 2 years is significant. I am furious. More so at the management than the stylist. This was her first day...part of the reason for 4 hours. She had to continually leave me to go consult with others. Somebody that new, that timid, and with that many questions needed someone with her, assisting. I deserved that. She deserved that. WORST.SALON.EXPERIENCE.EVER!

Would not recommend coming here. Since the owner never returned my call, I'm going to let everyone…read morehere know what happened and you can decide for yourself if you wish to risk your money or not. Mine is hard to come by and I waited a very long time to get my hair done just to have it done wrong. I stopped in to CoCapelli mid June because I was searching for someone that specialized in platinum blonde color. I found Alivia on their website and stopped in to see if I could get a consultation scheduled. I was informed that she was out with a broken arm and a different stylist was recommended. I told the receptionist that I have complex hair, need someone very well versed in platinums and I wanted to make sure the stylist I got had over 10 years experience. She assured me the stylist she was recommending was the right fit, scheduled an appointment for my hair to get color on July 19th. I reached out to this stylist and requested a consultation in advance to make sure she fully knew what I was wanting done and could see why I was letting my natural light brown color grow out since last year. She texted me back that a consultation was not necessary, I was going to be her last appointment that day and we'd have plenty of time to talk. Red flag #1. I did send her pictures of my current hair color, and the pictures of what I was trying to achieve with putting some platinum in it but not wanting a lot of that because I had to have very low maintenance color, I could not come back every 8 weeks to get my color redone. I wanted to have it mostly my natural light brown color with some platinum added in for dimension and high contrast. So I get to my 1:00 appointment and meet her, very sweet, but I find out that I am no longer the last appointment, she is saying I was booked for foils and should have been booked for balayage and we have to get going. Red flag #2.... I did ask if I should reschedule, and she said no no no, we can make this work. I once again showed her the pictures of brown hair with some streaks of platinum worked in but a lot of the base color was still there and there was a lot of contrast between that and the platinum. When we got back to the chair after color, wash and rinse, she had a heck of a time brushing out my hair. It was very snarled from all the back combing and she wasn't hurting my scalp pulling my hair so hard but I was concerned it was stretching freshly colored hair and damaging it (later I find out I do have broken hair!). We finally got it brushed out and then started talking about a cut but by now we were quickly running out of time. She cut the back in a V like I asked her to, trimmed the sides but after talking about point cutting my bangs, never got around to it. She started blow drying my hair and just kept saying "oh it's so pretty" over and over - Red flag again. When I looked in the mirror, I commented about how much blonde there was and she said "all I did was follow what your previous stylist did". My heart sank. If I wanted that, I would have gone to my previous stylist and that's not at all what I asked you to do. By the time she got the blow dry done, I was speechless. Most and I do mean most, of my light brown hair was all gone. She put so much blonde in my hair and then all of my bangs are now bright yellow and there is this lovely (NOT) orange glow on the top of my head that I couldn't hide if I wanted to. I tried to like it, for her sake. She put a lot of work into it and a lot of time but it's not what I wanted, I've had the overall blonde look before, many times, it's not what I wanted at all and not what I waited 10 months for. And then she was in such a hurry to get out of there that she didn't even tell me about the product she recommended at the start of the appointment that would help take care of my hair after she did it. I had a trim scheduled for September but by the time Tuesday rolled around I was too upset after having to look at this mess all weekend. I called Tuesday to cancel that appointment and the receptionist that answered is the same one that was there when I got my hair done. I told her to cancel my cut, I'm not coming back. She asked why and kept pushing until I told her. She said they are very customer service oriented and truly care about their clients there and their happiness and that she'd have the owner call me about it and try and fix it. Well it's now been over 2 weeks since that phone call and there has been no phone call from anyone and no text messages so it's obvious they don't care about their clients. They got my money once but it will never happen twice. Now I have to start all over again trying to get my natural color to grow back out with all this blonde, it's going to look awful! Upsetting experience here!