I love that I can go here by myself and just have a totally relaxing day. Usually start in the…read morepools and then work my way through the hot rooms at some point I usually take a nap and I love getting lunch at the restaurant. It's always delicious. I got through more than half of my book and got home feeling completely rejuvenated and accomplished.

My favorite place to go! My friends and I have been here three times in the last month because we…read morelove it so much! We love the scrub and moisturizer. The food is also amazing. Summer is the best time to go because there's no crowds. Highly recommend!!

I had a pretty good experience here -- major complaint is that the "uniforms" they give you are not…read moresize inclusive (only up to a point) -- and they are hideous!! Luckily I did bring my yoga pants and they said it was fine for me to wear my own clothes in the meditation rooms. Normally I go to Olympus, but the last few times there it was so crowded and pretty dirty. Q is definitely a lot less crowded and much cleaner. Also, I went with a friend on a groupon which you should definitely check for as I have seen them offer these quite a bit. So process is -- you check in and they give you the "uniform" -- they only have up to size 2x and it is a small 2x IMO -- more like a 1x. It is a tshirt and shorts. They also give you your locker key. Q Spa is coED but they have separate bathrooms for men and women. They only thing coED is the meditation rooms, the common areas and the cafe. So, after paying and getting your uniform you proceed to your designated bathroom/changing room area. Your locker key has a number to show you which locker you are assigned to -- the spaces for the lockers are a little narrow, but not as much as Olympus. You can either change to your uniform or you can head straight to the pools. I like to do the mediation rooms before I get wet so after changing I headed back out to the common area. There is at least one meditation room on the ground floor but the majority of them are up stairs. I am not sure if there is an elevator for someone that is handicap? But they had a salt room, a chill room, a charcoal room and a sand room -- I love the meditation rooms. I guess the only weird thing is that there were men sitting in the common areas outside of the rooms just working on their laptops -- seems like a weird thing to do in a spa! So my friend and I spent about an hour and a half in the meditation rooms and then we were ready for the sauna, the steam room and the hot tubs! They have three different hot tubs of varying temps and a sauna and a steam room. In this gender segregated area, you remove your uniform -- so like Olympus you need to be comfortable in your own skin. It wasn't crowded at all (unlike olympus where you can be boob to boob with someone). My friend and I enjoyed this section of the spa -- it was very relaxing. We were starting to get hungry and noticed the cafe opens around 11am. So we got changed back to our uniforms and headed to the cafe. I love Korean food -- I can't recall what the dish was called but it was one of those stone bowl dishes where the food is still cooking in the very hot bowl. It wasn't quite as good as Olympus but it was still pretty yummy. Service was friendly and pretty quick too. I will definitely try Q Spa again.

To the Q Spa team,…read more I've been a loyal customer for years and have referred many family members and friends because the service has always been wonderful. That's exactly why this afternoon's visit was so disappointing. I stopped by to ask for a brief tour so my college-age houseguest, an international student, could see the space and decide whether to bring her friends. I've done this before with other guests and family members without issue. This time, the male staff member at the front flatly refused, saying tours are "only for paying customers" even after I explained I am one. The lobby was empty and quiet; there was no operational reason to say no. He was dismissive and looked me over in a way that felt judgmental, which left me embarrassed in front of my guest. The woman working alongside him was warm and professional, which only makes the contrast more striking. I've been coming here longer than some of the current staff, and I'd hoped that history would count for something, or at minimum, that basic courtesy would. I'm not writing this to cause trouble. I'm writing because I care about this business and want to understand how a simple request to show off a space you should be proud of turned into me apologizing to my guest for how we were treated. I'd appreciate hearing back. Sincerely, Andrea

OK, I've been getting massages at this Lynnwood location for a number of years now…read more I only started to work with Marina in the past few years (3?). She's great. Healing hands and sharp humor. I believe she's achieved Elite status. She's responsive. So, if you need more pressure, or focus on specific areas, you're covered. She keeps notes, and you don't have to remind her of what's ailing you on every visit.

I have gone to Elements multiple times. Their massage therapists are fine but I will no longer be…read morecoming here. Recently I booked a massage online which was accepted and confirmed virtually. The day before the treatment, I received a call from their receptionist informing me that the therapist preferred 90 minute slots and asked if I would be willing to update my massage from 60 to 90 minutes. Otherwise they would need to reschedule me for another slot. Their other time did not work for me. While the receptionist was very friendly and polite, the reasoning that the therapists didn't want to have empty portions in their schedules felt like a bait and switch. Essentially, asking me to spend more money with the therapist to make my visit worthwhile for them. This was frustrating especially because I had already booked a 60 minute massage with upgrades. Receptionist stated this is a known issue with their online scheduling platform, which seems idiotic issue that should be fixed for a large franchise since it significantly impacts the customer experience. This is the first time it has happened, so it's possible it is a therapist by therapists preference, but be alert that they may not be able to keep your appointment.

Had a mostly relaxing massage, and overall it did help me unwind…read more Atmosphere was calm-ish, with a few interruptions. Pressure was good, and really worked some tight knots out. Parts of the massage were very soothing and genuinely relaxing. Yet the flow felt a little disjointed at times. Experience was descent, just not the normal massage routine. Not bad, just a few times I wasn't totally sure what was happening. Definitely left feeling more relaxed than when I arrived. I would call it a 3.5-ish star experience overall. Next time, less interruptions would be nice, but they seemed busy. Good massage overall, just a bit awkward ;) $10 discount for a Premium 1.5hr massage as a first time customer!

For my first experience here, I had the head spa. I arrived 8 min early, but no one came out to…read moregreet me at my scheduled time. I walked down the hallway and called out for assistance at 10 min after my appt time. The technician who did my service didn't speak to me. The table was flat and lightly padded, no bolster for under the knees- which made laying flat for the whole time a little uncomfortable. The Head massage was claw like, with the same motion, very repetitive. It was also rough and a little jerky. Not relaxing. No real smooth movement- it was all a little like a i was taking up her time. Some of the neck and shoulder massage was ok. But that made up a very small portion of time. The technician left a few times, while the water was just running on my hair, or when the conditioner was in hair. I had no clue what was happening or what to do. I had high hopes for this to be similar to other head spas, but this one wasn't one I'd repeat

Lily Massage is my favorite place for my body massage . Rose is the BEST massage teraphhist!…read more and the owner Lily is amazing too ! highly recommended

Had a super relaxing massage at this place. Had the 60 min body massage and 30 min foot massage…read more Rose did a super good workout! It was a great experience. She offered to do cupping as my muscles were so tight. Slept so good that evening.

I had a fabulous experience at this spa. It's quiet, clean, and relaxing--exactly what you'd hope…read morefor in a day spa. I just wish they had an esthetician on staff! Lindsay did a fabulous job giving me a maternity massage! My due date is just 2 weeks away, so I've got lots of aches of pains, and she did a really great job working out the kinks. She was also very friendly, and I enjoyed chatting with her about our kids. I look forward to my next appointment with her.

My first visit was on Mothers Day (thank you Hubby!). Though not typically open on Sunday's this…read moreday was a wonderful exception. This spa is unique in that they accept insurance so that they can provide a spa like service even if you're there for therapeutic massage. Other services include: Relaxation Massage Infant, Maternity and Teen Massage Foot Treatment Spa Massage Dermalogica Face and Neck Massage I received a Foot Treatment which I believe involved some reflexology technique and then a Spa Massage with a paraffin wax treatment on my hands and feet. The foot treatment started with a soak and then pressure point Massage. I was so surprised at the tension I was carrying in my feet! The spa massage was very calming and Shannon was amazing. She adjusted pressure to my comfort level and answered questions I had as she worked. The paraffin wax was new to me but left my hands and feet soft and moisturizer. Ah, a lovely day at the spa and here's where I really left feeling rested...no sales pitch on items afterwards. Thank you!

1 Star - Very uncomfortable tipping experience…read more I have been a regular customer at this massage place and usually visit about twice a month. As someone who also works in the service industry, I understand how important tips are and I always tip fairly depending on the quality of service. In the past I have tipped anywhere between $15-$25. However, my most recent visit was extremely uncomfortable and disappointing. I booked a 90-minute massage that cost $115 after tax. When it came time to pay, I intended to leave a $20 tip, which would bring my total to $135. The payment machine actually showed multiple tip options including $20. However, the staff refused to allow me to select the $20 option. They insisted that the tip must be 30% or more, and pointed to a small note on the table that said 30% gratuity is "appreciated." They then attempted to add $30 to my bill without my agreement. This is very concerning for several reasons: * The 30% tip was never disclosed before the service started * It was not listed on the official menu or pricing * The payment machine still shows optional tip amounts but customers are not allowed to choose them * Staff attempted to force a higher tip after the service was already completed A gratuity is supposed to be voluntary unless a business clearly lists a mandatory service charge before the service begins. Posting a small note on the table and then pressuring customers at the payment terminal is not transparent and creates a very uncomfortable situation. As a loyal customer who has supported this business many times, I felt extremely disappointed by how this was handled. If a business wants to require a 30% service charge, it should clearly state that on the menu and inform customers before the service -- not pressure them at the register after the service is finished. Customers should be aware of this policy before visiting.

I live down the street and have been here a dozen times. I've done the couples massage with my wife…read morethree times as well. It's a step above the average Asian massage parlor; it's got a clean, fantastic setup and vibe. As the name suggests they use hot stones as part of the $60 1 hour massage which is a nice feature. I see all the 1 star reviews very concerned about tipping. I don't think people should tell you how to tip, but I also feel like these workers earn their suggested 30% or whatever is posted. TREAT YOURSELF

I don't really understand any negative reviews here I had a really positive experience!…read more Granted it was a little bit expensive, but you can choose to get what you pay for. I wasn't completely satisfied with my color of the first time around but they corrected it without any you were guilt. I appreciate self check-in and self check out as well!

This was once a premier salon. However, this salon has gone downhill in caring about clients…read more One example: My last two appts were cancelled by the salon. The first appt. was cx with sufficient notice, allowing me to reschedule my service in a similar time frame. They said my artist was on medical leave. Ok, understandable. However, the most recent appt. was just cx, LESS than 24 in advance. Please note, THEY require 24 hours notice if WE cancel, or they charge your credit card on file. Last year or so, the salon cx my appt. as I was driving to it, so less than an hour in advance. As a client, with such short cancellation notice, this means I have to wait, at MINIMUM, 1-2 wks to reschedule as most artists are booked out that long. I don't know all the details about why my artist extended her leave, and I wish her the very best, but either she waited less than 24 hrs to notify the salon that she'd be extending her leave, or else the salon delayed in informing its clients. Of course, I understand that things happen with artists, but the grace should run both ways. If the salon has such a strict cancellation policy/fee, then they should abide by it as well. Perhaps they should credit us the cost of service that they cx?! Our time is just as valuable. Another example: Historically (going WAY back) rates would raise about once a year. In the last 5 or more years, I've noticed they raise rates several times a year, which seems excessive. Now, it's just plain egregious. The past 3 months alone, one of my colorist's rates have raised EVERY MONTH: $133 - may $136 - june $149 - July I love my colorist, and that she is getting paid well, however, these price hikes are egregious and *not* sustainable for the average person. For those that can afford this, you are lucky! So for those of you who feel like your artist's prices keep going up, up, up: start tracking this, b/c you are not imagining it. Anyway, I do love my various artists, but it's time to start looking at other salon options.

What an amazing experience. I made an appointment online and that transaction was seamless. No…read morepayment required at time of booking. Upon arrival, it was a quick check in and was lead down a hall where there were several area divided by thick drapes. I went into one to change and afterwards was brought to an another area a few "doors" down. The atmosphere is calm, serene and peaceful. I went with a head spa experience and it was amazing. The hour flew by before I knew it but it was absolutely relaxing. I did pay extra for the essential oil for my hair and that is a small upgrade I recommend to anyone having this experience. The massage on my scalp, neck and upper shoulder was completely amazing. I was so relaxed and felt like butter after my time. Highly recommend

Absolutely amazing! My bestie and I came for her birthday and the service was impeccable and…read moreprompt! We were so relaxed during and after! Can't wait to come back!

I bought a Groupon for a 60-minute massage and aromatherapy session at Tranquil Touch Therapy, and…read moreI was delighted! Tina is very accommodating and makes you feel comfortable. She asks a lot of questions to ensure you get the best experience. She is also gentle and very professional. Her suite is located inside Sola Salons suites. It is small, but cozy and clean. She has a bench that opens up to store your belongings and the massage table is heated and very comfortable. While getting your massage, the atmosphere is very relaxing and you enjoy gentle spa music. The only thing I would warn about is that from time to time you can hear the conversations of the other suite tenants/businesses and customers. This isn't something that distracted me from the experience, so it wasn't a problem. Overall, I had a great experience and plan on going back. I would highly recommend Tranquil Touch Therapy.

My first trip was a wonder. I was trying to find someone close for regular massage and Tina was…read moreawesome. She did not just "Do a massage" but rather focused on where I needed it the most. The massage room was great and very nice. Very professional and very covid compliant. I have already booked another massage.