We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

Really dislike giving low star reviews. This is an established company. We enjoyed working with…read morethem in the past. Higher in pricing, but we used to praise their customer service. We are loyal to our vendors/contractors as great workmanship is not always easy to come by. In the past Jacob, Erik, and others on the team were always professional, prompt, down to earth-- and all experts. They installed our 3 water heaters from them and a whole house filtration system. We have recommended them to our neighbors as well. Had the most uncomfortable conversation with owner Brandon who we've never interacted with in the past. Shockingly rude. I even said, "sounds like I caught you at a bad time" - yikes. A top contender for most negative and weird vibes from a sales/client interaction. This call happened after a slightly frustrating visit with Ben who admitted he only has 1 year of experience and was trying to keep up as best as he could. He was actively trying to learn on the spot. He was honest which I commend. Ben left saying he needs an actual technician present along with the owner's help to develop a more solid option and plan to move forward. Not a problem at all. It must be frustrating being an expert in your field having to speak about the same products and concepts with home owners who are relearning different/new systems on the fly. But if customer service is not your forte, stick to delegating and take hospitality courses so your loyal customers don't feel like they have to be apologetic for having questions on a $11k quote. Sadly, a "could have been better" 2/5 star experience, wish we could stick with them. Pro tip, maybe ask to exclusively interface with the seasoned members of their crew with 5+ years of experience so you avoid any negativity and can actually get the work you need done.

Our water heater went out the day before Easter Sanford was great. They were able to fit us in a…read moretimely manner. They recommended a great product for replacement. We now have an awesome tankless water heater with a return system so we have almost instant hot water in the whole house and his price was very reasonable. They cleaned up after themselves. I had a wonderful experience.

I'm was working on a leaky shower handle the other day and ran into some trouble with the…read morecartridge. I called to have someone come out and fix the issue since I was at the limit of my knowledge and/or ability. Rather than jump on the opportunity to make a quick buck...he walked me through how to resolve it on my own and gave me the information I was missing. It felt like I was calling my buddy to help me out haha. I have used them before to fix a leak on an old capped line and the service was the same...Honest, fair prices, helpful, and professional. Sanford and Son Plumbing is the real deal.

I have used Family Plumbing, Heating & Air for years & they never disappoint! Their service &…read moreprices just can't be beat. Recently Doug Brewer came to fix my heater & air conditioner which had stopped working. I was in a panic that I would need to purchase new units. But, Doug figured out the problem was in the wiring & he fixed it up in no time. I couldn't have asked for a better price or a nicer Specialist!!!! I highly recommend them! Lorrie Golden

Derrel came out last minute on a Saturday to snake a floor drain in our laundry room. He was on…read moretime, clean, and divided a great job. He also gave me some good pointers on enzymes we could use to prevent future problems. I would highly recommend them to anyone.

I had 3 estimates for a slab leak that needed rerouted. Proper plumbing was the most straight…read moreshooting of them all. He got the repipe done, pressure reducing valve replaced, new hot water tank and expansion tank installed all in less than 2 hours! He was even nice enough to install a hose bib where I asked him to cap off an old landscaping water line. Quality work and good value. Very appreciated

I just wanted my icebox maker valve. replaced. But these guys wanted to see all the valves in every…read moresingle bathroom and faucet before even assessing and confirming I have a leak with my icebox maker valve. It's pretty obvious they wanted to upsell me like a car dealer. I told him I wasn't interested. I just wanted him to give me an estimate fixing my valve instead of being pushy. Went with another plumber that was no nonsense and straight to the point.

He was quick to respond and answered all my questions. The pricing was great, very competitive, and…read morehe selected quality products. The turnaround time and professional customer service made this job go smoothly for me (it's stressful not having hot water). I would definitely recommend if you need work done!

Our tankless water heater stopped working late yesterday. I called Miguel based on his company name…read moreand stellar ratings. He answered himself, even though it was after hours (6:15pm) Said he could have a tech out 9am today. As promised, an experienced and thoughtful plumber arrived on time, and diagnosed our system after looking thru all the digital alerts. He said it just needed a thorough flushing and cleaning. We were thrilled that within one hour we had hot water in all our spigots again. If you want someone who is professional, knowledgeable, and capable of immediately solving your water heater problems, please don't waste your time at any of the other common and more prevalent names out there. Miguel is the only guy you wanna call, I promise you.

Ivan helped my parents replace their water heater two years ago. He did an excellent job. My water…read moreheater broke this week. Texted him at night and he replaced it the next day. All codes update to date. Speed, availability, high quality, best price. He got them all.

We had 4 different plumbers come to investigate how to fix our broken water heater. However, it…read morewasn't until Ivan from Aqua Tech Plumbing came out and immediately saw that the heater needed replacement and it was actually covered from the manufacturer. He even assisted me in getting the labor for the replacement water covered under our warranty. He was professional, polite, licensed and insured. We will be using him for all future plumbing jobs and recommending him to all our friends.

Great company to deal with love these guys. Highley recommend them as a company def check them outread more

We had a leak from our old water heater that our downstairs neighbor alerted us to a couple of days…read moreago. After we shut off the water, I got to looking for a company that could come out ASAP and resolve the issue. I called WHO around 5 a.m. and they had an overnight messaging service person who took all my info and let me know that I would get a call after 7 a.m. Around 7 a.m. I got a call and was able to set up a same day appointment. The folks on the phone were nice enough and professional. I was thrilled that someone would be coming out soon. We were alerted via text when our technician, Francisco, was on his way and he called to let us know when he would be arriving. Around 10 a.m. he was onsite and ready to assess the issue and give us a quote. They say free estimate, but I`m sure they still charge a service fee if you don`t end up agreeing to the quote. We agreed to the quote even though we didn`t want to( I mean..who WANTS to pay for a new water heater? haha). Anyway, Francisco explained all the parts and labor involved and was very informative about what each component was for and why, which we appreciated. Estimate signed and away we go. Francisco worked quickly and efficiently. By 2 p.m. we had a new water heater and the tech was cleaning up and ready to go. The job was quicker than we thought, which was great, and even though he said to give the water about an hour to heat, we tested it before and we got nice, hot water quickly. The new unit looks so fresh and new and everything went well. We were given a 2 year labor warranty, so that is a nice assurance. All in all, a great experience. I do want to go over pricing because while every scenario is different, I like to be transparent. A lot of people will say, "This is what I was quoted for XYZ" or "I ended up paying such and such amount less than other companies". We had an old unit(about 25 years old), we live in an upstairs condo unit and our water heater is on the balcony in a closer(location of the unit is all considered when quoting). We needed a new water heater(40 gallons), obviously, some new piping(portions, not full), a drip pan, some other bits and bobs(that weren't that expensive) and you are paying for the labor and expertise of the tech). We ended up with a $3000 bill for this service. AGAIN, every situation is different, but I do like to give the Yelp community a run down of my situation and pricing so that they can make informed decisions. As mentioned above, a great experience and we are back up and running with our hot water. I will update if anything significant happens.

Outstanding company. Highly recommend. I needed a check valve replaced near my water heater. The…read moretechnician was Alex who was great to work with and did an outstanding job. I felt the price quoted was very reasonable and Alex explained every part of the process as he was working. I'll definitely be using this company again if I ever need a plumbing company.

They were quick to respond to my quote. They don't give free quotes but charge $50 down payment…read morewhich they will apply if you choose them. They were very transparent with that. Daniel came over, inspected it, gave me a quote, and I decided to continue. It was quick and he fixed my toilet which had a low pressure water flow. It's working great now.