I was a loyal client--since 2019--until last week. Erin, my OG stylist, was AMAZING. She was kind,…read morefriendly, humble, and SKILLED. She brought my brown-black hair to an amazing level of blond and I will forever be grateful. When Erin left the salon I stuck around, going first to Alexis who highlighted my hair once, and then, most recently, to Rachel. My color request was simple: tone out the orange and add contrast to my money pieces. My hair was already damaged from a botched DIY bleach bath from last April, so knowing my hair history, I was surprised when Rachel began foiling highlights into my already brassy, frizzled hair, leaving some strands untouched. In the months prior she'd toned my poorly bleached mess to dark brown--it faded brassy, and highlighted it--brassy again, all the while insisting on warm browns. Warm had SOUNDED great--like caramel--but the reality was more like old rust--every time. This time I was adamant. Get rid of the orange once and for all. Cool tones. Ash. Let's do this already. The photo I brought along was an ombre with money pieces--brunette and blond. I've attached it below. I really wish we'd discussed my priorities and the reality of my hair situation beforehand but we never got into depth. Maybe because, on top of everything else, Rachel seemed to be having a psychological crisis. She went on and on about on a few personal issues and I started feeling more like a therapist or family member than a paying client. I also grew concerned about her foiling, but she was the pro. I'd communicated my goals clearly. Surely she knew what she was doing. In the end this was the least relaxing salon visit I'd ever had. I sat there for almost five hours, spent $300 and knew enough about Rachel's personal life to write a novella. And the piece de la resistance? My hair came out MORE orange AFTER my appointment. The following day I reached out to Alexis, who acts as a quasi-manager when Laura isn't around, which, according to salon gossip, is more and more these days. On this day, Laura was at a two-week luxury retreat and unreachable. I imagined her phone sitting in a hemp basket somewhere that reeked of incense while she lay in corpse pose communing with her inner wisdom. Lo, instead of acknowledging Rachel's epic fail, Alexis first apologized in that classic non-apology way. She said, "I'm sorry your hair feels orange." No Alexis, my hair IS orange. But I FEEL infuriated. Then she blamed a) my hair for not lifting, b) my goal photo for being too blond at the ends, which was not my priority AT ALL, but who would know? And c) fate itself--because sometimes things just don't go as planned OMG. It couldn't--heaven forfend--be the fault of the girl who actually colored my hair. Now I felt even worse. It wasn't enough that I looked like 1997 Ginger Spice. I was also being gaslit by fake management. So I reached out to Laura. She owns the joint after all. She would surely make things right. In my email to her I stayed on message. I was unhappy with my results, received the polar opposite of what I asked for, and wanted a refund and/or a correction done by her. There was no way I'd return to Rachel now. I waited a week for Laura to return to civilization from shangri-la. Finally she emailed back. Laura apologized that I was unhappy (another non-apology) but would have to charge me in full for her service and offered no refund. Nada. Zilch. So I wrote this. PS, My husband, two adult children and I will go elsewhere from now on.

Came in to the area for a wedding and got my hair and makeup done. What a beautiful salon with a…read morelaid back atmosphere. The girls were accommodating and did exactly what I asked to make me feel beautiful and last the entire hot sunny day

BEST KEPT SECRET IN HAVERTOWN!…read more The BEST cuts, colors, and blow-outs at a reasonable price! All the ladies are super sweet, kind, welcoming, and so talented! They use top products and I always leave with SHINY, GORGEOUS hair! I have tried salons on the Main Line, Center City Phila, King of Prussia, and the Shore BUT my favorite salon is Dynamic Image on Brookline Blvd. in Havertown, PA!

I've been taking my girls here for a few years now and I can't believe I haven't written a review…read moreyet! The ladies at this salon are above and beyond wonderful. They are skilled, exceptionally sweet, understanding and sensitive in regards to children and haircuts. They listen and are patient. I started going there myself and really enjoy it. A local salon with reasonable pricing! I want to give a special shout out to Karen, who was kind and understanding to my daughter who decided to chop off a chunk of her hair in the front. She was so sweet and calm. She did a wonderful bang cut that covered the situation. Everyone is all smiles. Very happy we have this salon in our area!

After a previous visit where I wasn't very happy with the service, one of the owners, Dani,…read moregraciously reached out to me in order to rectify any issues. I'm so glad she did. I went back in for a cut with Chuck and had a great experience and I absolutely adore the cut I got. Everyone was very friendly, there's a welcoming vibe (not pretentious at all like some other salons I've been to), and you can tell they love what they do. They carry Pureology and Redken products which I love. I don't know if I just had bad luck before or if they've since changed something with their operations, but it's now evident to me that customer satisfaction is a priority for them. I already scheduled my next appointment and hope I've found my "regular salon."

I had my hair cut three times here, all by the same person. Given the fact that a service is…read morepriced according to the skill level of the stylist, I intentionally didn't choose someone with the highest skill level since I wanted to be budget-conscious. My first and second visits went fine although little things bothered me like no designated person working the reception area to greet me and the stylist reeking of smoke. My third visit - which was my final visit - I noticed when I got into my car and looked in the mirror that the stylist left one of my sideburns far shorter than the other. What happened to showing the client the finished style in the mirror before they add product and you leave? I went back in and politely showed the stylist her error. This was clearly an inconvenience for her. She muttered something then begrudgingly evened me out WITH NO APOLOGY. I don't think for a second this particular stylist is representative of the salon as a whole; rather, I just made a bad choice. Still, because of this experience, I won't give the salon another chance. PM me if you want additional details.

I loved my experience coming here. Since I was a first time customer, I was able to get $25 off my…read morefirst visit. Jayde was my stylist and gave me the color and exact cut I was going for. I was getting my hair done for my wedding shower and also doing a trial run to see if this is how I wanted my hair for my wedding. I absolutely love it. I already have her booked the day before I fly out for my wedding. You do have to pay to park. It's like 25¢ for 30min so it's really affordable. Also the receptionist saw my time was running out when I was almost finished with my hair, so she ran out and put 30min on my parking. Literally so sweet. This is definitely my new hair place. Very comfortable setting and everyone is just so friendly.

I've gone to Halle for all my recent haircuts and different things!! She's the absolute best I…read morecan't see myself changing salons anytime soon. So talkative, kind, and really listens and I definitely trust her recommendations (because I don't know anything about hair). So excited to try some new things in the future. Will be back soon!!! (Put some recent styles since I've been going)

I have been getting my hair cut at Harpos for years by both Rich and Donna and could not be happier…read morewith my hair every time.

I found this place on Yelp 6 months ago, and even though I have moved to center city philadelphia,…read moreI'm still coming back! The place is hidden in the mall, but it is very nice and clean! Free water and beer! My hair dresser is Mai, and she does an amazing job! She take everyone's hair differently, with different approach based on your hair thickness, and the way your head shape. She is definitely worth coming back for! You should probably call ahead. It gets busy at times!

In town for a Week. Got an appointment with Amy. She did a…read moregreat job on my hair. Wash and blowout. She was so nice and the salon was clean and everyone was so nice

It was my first time in, booked through yelp, the owner…read moreresponded right away had an appointment within a few days. The owner and all the stylist couldn't have made me feel more welcomed! Loved my cut & I will be back. Found a new home!

Went here after my old salon never put my wedding hair in their books after I confirmed with them…read moretwice. It was a week before my wedding and karma stepped up ( the salon no longer goes by platinum). The did a great job on a partial highlight and allowed me to switch all of my wedding services to them within a weeks notice. The ladies are super friendly and accommodating. They also noticed how stressed I was and gave me wine while at my service. They are now my go to salon and I will recommend them to everyone.

This salon shares a building with Total Body Wellness! I am not usually a salon goer but wanted to…read moretry this out. I called at 2 and they had an available appointment at 2:45! I'm thrilled that i went! I have always had very long curly hair and i decided cut it off. I was scared at first but my stylist made me feel so comfortable and made it look awesome, fresh and current!

I had to find a new stylist because the one I went to disappeared. I read great reviews of Jim with…read morecurly hair and got lucky to get an appointment this afternoon! The salon is in a shopping center with ample parking. It's spacious and clean. Jim saw me right on time and assessed my hair. I was way over do for a cut and was losing my curl pattern. Once cut it was washed and treated and he took me to another chair. I never laid back for diffusion and this was the first time. The chair goes back for good diffusing position. Jim took his time and my curls came back. I love the care he took and will definitely be back!

I had the best haircut and color by Steven! He was very patient and the result was exactly what I…read morewanted. Can't wait to go back!