Chris and the Automotive Mechanic Team, We just want to express our sincere gratitude for your help in getting our RV in so quickly to have the brakes done. You understood how important it was for us to get back on the road, and having everything completed in just a couple of days truly meant a lot. Your professionalism, friendliness, and even being pet-friendly made the whole experience a positive one. The work on the brakes was excellent, and we felt completely safe and taken care of. On top of all that, your kindness and generosity in giving us a discount on the bill did not go unnoticed--we truly appreciated it You've absolutely earned our business any time we return to Tacoma. Thank you again for your care, skill, and hospitality. With sincere appreciation, Tom and Lucy read more

Excellent service. Top quality work on my RV. Very helpful in utilizing insurance coverage. Knowledgeable and friendly service. Fair pricing. read more

Giving 2 stars because my first experience here was decent and the people were kind and reasonable. However, recently I had my car towed here due to it not starting, ultimately ended up only needing a battery replacement. They charged me $550 to diagnose the dead battery and place a new one which to me is ridiculous. Could've had that done any other shop for half the price. Definitely felt taken advantage of and person on the phone totally dismissed my request for an oil change that they did not do. I'm disappointed because as a returning customer I would think I would be treated fairly as I am giving you repeat business. This shop was recommended to me by a family member and I have to say neither me or my family will be returning here. read more

I trust this repair shop to tell me what I need done and what can wait for my cars. Good people

I've brought my commuter car here 3 times and my sister had brought her car here as well. These are legit, honest people. It's truly as simple as that. Each time I received my car back from them I've had no worries or issues. My sister dropped off her car on a Saturday morning and we got it back Saturday evening. Fast and reliable. Rory is the best, I truly enjoy her persona and her attitude. She's pretty straight to the point and that's what I respect about her. I took my car to the Acura dealership before I brought it to them. The dealership quoted my $450+ for my brakes and told me the issue with my car was the fuse box and they quoted an additional $1100 for that. I told them no and left because it just didn't feel right. I knew there wasn't anything wrong with the fuse box because I had gotten the car locked at fully over not too long ago. So I was a bit depressed because this car has a lot of memories with me and I didn't want to let it go. I ended up bringing it here and was told that it was the battery from what they could see. I was quoted a price for a new battery and installation. Somewhere around $220. I declined because I had so much dobut due to the Acura dealership. 2 months go by and I said screw it! Let me put a cheap battery in and see. If that works then I'll go forward. I went and bought an $80 battery and installed it, car started right away! I called Automotive Specialist right away and they got my car in that same day. Fixed the breaks for $338, more than $100 less than the dealership. I've had no issues with the breaks so far either. So yes! I recommend them! read more

We are full-timers, our 40' Holiday Rambler Push Diesel is our home. Any mechanical repairs mean we are out of our home for a period of time. Our passenger side air can had an internal failure. Automotive Specialists were very understanding of our plight and said they would get right on the problem. The repair was made in a very short time period and the price they charged was very reasonable, we even received a Senior Discount. Everyone associated with this company was so accommodating and pleasant to work with. I would recommend this company to any RV'er, and please pass the word about them. Thank you Automotive Specialists 11111 Golden Givens Road East, Tacoma, Washington. read more

My catalytic converter was cut out. I took my truck over to them and told them my insurance company will pay for repairs. They estimated the cost around 1900.00. After a few days later,they said additional pipes were needed. New estimate 2995.00. After a week and a half, I went to pick up my truck. They tell me my truck is driving very rough and test codes were way off. They wanted to know if I wanted to leave my truck for additional tests and repairs. I payed them and drove over to Emily's auto repair. They test drove it and found my truck was stuck in third gear because automotive specialist did not re wire the sensor wire. Emily technician connected the wire and the truck drove smoothly. They did not charge me anything. read more

Once again, these guys proved me right with my last visit. They are dependable and stand by their work. Thanks again Chris.

My car broke down last week and I brought it in to get it checked out. The service was very speedy and my car is running better than ever. Was very satisfied with the low prices to get it fixed and going again. The mechanics and employees there are very kind and want you to be happy! Deserve more than 5 stars!!! Best shop around + nice waiting room. read more

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We were leaving for home (Clearlake, CA) from Orting towing our trailer when the "check engine" light came on in our truck. Called brother Rick, referred me to Automotive Specialists and talk to Chris. Amazing people! The whole staff was ready to help to get us on the road. Did diagnostic and it was one of two things or possibly both. Fuel injector pump :( ($4000.00) or some crank sensor ($350.00). All said and done.. Crank Sensor!!! :) Started with cheapest fix first.. Very good! We were in and out of there in less than 4 hours!! Thank You all so very much! A team effort! read more

I can't describe how outstanding the staff and services are. Hands down the best I've ever dealt with, the best money I've ever spent on maint, and the best experiences. 4yrs between to trucks with these special people. Thank you so much for all the hard work and your kind spirits. Anytime I need maintenance I will always think of you guys first!!! May we cross paths again. read more

Have to say, I'm impressed! Excellent customer service, the diagnosis on my car was precise, the repairs were made timely and as promised, charges were very fair, very professional staff. My car is still running great, I highly recommended Automotive Specialists! read more

The service here was amazing! I got my oil changed, it was quick and they were very professional. Highly recommend!!!

These peolple are scammers! Highly DO NOT recommend them. Had them replace the heads on my vehicle at $5500! It started smoking and leaking oil a month later. They will not fix it. Told me now the bottom end is bad which i had no issues before with the bottom end or leaking oil issue. I am a small company and this really set me back. I knew they are big and expensive which is why I felt confident they would have done a great job and stand behind there work. I seen another review about how they create more problems so you come back to spend more money. Terribble service. I will be getting a lawyer and another shop to fix their mess up. read more

I travel about 70 miles to Automotive Specialists to have my motor home worked on by them. They are always able to take in my 32' Class A right away (within 2 to 3 days) because of their large lot. They diagnose it if needed and repair it right away as well even though their lot is usually pretty full. They just seem to staff it so they get things done when the customer needs it. I travel that distance after having needed someone in their area for a major break job and they accepted the tow after no one else would on a late Friday afternoon. They've always done a fantastic job and I'm picky and won't take my RV to anyone in my local area for engine and chassis work after having tried most. Chris at the service desk is the best in all ways possible. I've had some major things go wrong lately with my 15 yr. old Winnebago and working with him is nothing but a pleasure. He takes what can be a stressful situation and at least makes it less so by being informative, patient, and kind while helping you deal with a less than positive experience. Not to take anything away from Rory who is very nice as well, I've just worked mostly with Chris to date. I can't recommend Automotive Specialists more highly if you have a vehicle you trust enough to put your family in you need these guys doing the repairs on it. read more

Had a fuel pump replaced on our motorhome. Was charged $1400. They stated it was a special order item, that costs $900. I found the same part at AutoZone for $225. read more

I went here a while ago, and spent a lot of money for them to try to figure out the problem with my car. Lots of mechanics that are over paid, and snotty. I recommend going to mechanic with good reviews! read more

Hubby and I have been going here since 1994. On yahoo, there's couple of people have problems with them. But we never had ANY problems with them at all. They give us good price (not pricey like other mechanics are) and they get it done less than a day. Dropped my car off last night about 330p for motor & torque mount replace, got a call 8am this morning that my car's ready to be pick up. They ROCKS!!!! read more

Great costumer service! Very good prices and nice employees. Went above and beyond on my car, will definitely be going back in the future

Thank you Chris and that wonderful lady you work with, you all made my day! My 2004 Kia fail the emission test Saturday due to the ignition system malfunction. Anyway, I called several authorized service center to check the problem, everyone want two hours. I decided to call the local and smaller shop, you guys agreed to diagnose my vehicle close to closing time. On top of that I got lost and you coached me into your lot. I really appreciate your professionalism, patient, and friendly services. Thanks a lot guy, I will recommend your business to all of my friends. I'll Be back! read more

Grateful! This Shop was highly recommended. Exceptional and professional! My Transmission went out on Monday evening. David and Chris assured me that our 2003 Chevy SUV transmission replacement would take place in 24 to 48 hours. Drop it off Tuesday morning and picked it up Wednesday afternoon!! BEFORE THANKSGIVING WEEKEND!! Wow! Thankful!! I needed to get back on the road enjoying my Brother Timothy who is visiting us from Chattanooga, TN. You guys will be at the top of my list for auto repairs! THANK YOU GUYS!! Have a wonderful Holiday and Happy New Year. Now, we highly recommend Automotive Specialists! read more

Wow! Where to begin... these guys are amazing! The quality of service is incredible, and the employees are so helpful and informative. I have never had a better experience than this! Great prices, great service, great place. read more

They reamed me good, they said they would replace the wire harness with a new one from the firewall to the front of the car, paid my $1,400 bill and went out and got on my car and left, everything worked, got home and opened the hood and they only cut off the bad wires and put some new ones here and there, they just fixed the open wires with new sections, not a new harness like I was told, paid $1,400 for a $400 job, I guess I shouldn't bitch everything works, except my wallet needs fixing now. read more

I went in for an oil change and was more than happy with the service given! The employees there were beyond kind and the service was impeccable. Highly recommend!!! read more

Beware!!!! Terrible customer service. If you like being treated like crap, then this is the place for you. Would not honor the quote they gave me and wouldn't even take the time to call me back. Chris is awful and I assure you that YOU are not his priority. I would never recommend this shop to anyone. They might be able to do easy jobs for you, but don't expect to get quality customer service on more difficult jobs. You have been warned. read more

They always offer amazing customer service and quality auto servicing! I am grateful to have been referred to Automotive Specialists and now use them only for all of my vehicle repair/servicing needs. The staff are always prompt, nice, and willing to work with you and answer any questions you may have. I also feel completely assured that the prices I am paying are fair and worthwhile for the quality I receive. Don't hesitate to try them the next time you need to get your car checked out! read more

where to start. i went here trying to get my car to run right....i knew it wasn't running on all cylinders. got my car over here and had them look at it. since they had an ASE certified mechanic on hand i thought i would be in good hands. they stuck it up to the computer to spit out the codes. codes don't necessarily mean that its the culprit to solving the problem. they told me i needed a new catalytic converter which would be too expensive to fix ($2800-$3200). of course i opted not to fix. i took it to another repair shop, and he had said one of the coil pack was bad($25 part plus labor) i had my ECT sensor replaced($30 part) and all my check engine light problems gone and my car up and running properly. so my catalytic converter was not at fault. what kind of diagnosing is this? especially from an ASE certified mechanic? i went from looking at a $3k repair to a $175 repair of couple small parts. oh what a feeling. geesh. read more