Love this place. Moved from Austin south and yet, I still travel to North Austin for my vaping…read moreneeds. ItsTHAT good.

Terrible and insanely small selection of vape juice. Employee hated her job it seemed and…read moreconsidering there's not other vape stores in the area you'd think the company would stock up better and take advantage of the lack of competition. #keepdriving

very convenient location and awesome customer service. good prices excellent selection and variety…read moreand customer ser

This place is robbing people. I got a simple YoCan battery not even the nice ones. And it was $43…read moreincluding tax. The ooze batteries were $35 before tax!!! I was in a rush and needed a battery so I ended up buying the yocan. But if you can AVOID THIS PLACE AT ALL COSTS.

I don't often feel inclined to shitpost a store for one bad employee, but the night manager Ashley…read morehas brought me across the threshold. My question to Ashley was "what is vape flavoring made of?" Her only reply was "it is flavored with PG."  Good 'ole PG - the colorless, odorless, virtually tasteless liquid, happens to be the Everlasting Gobstopper of vape additives.  The appropriate answer would've been, "I don't know, let me find out from someone."  I tried politely rephrasing this simple question twice over. This one tastes like blueberries - is it made with actual blueberries, I asked. "It's just PG blueberry," she said.  Then she tried insulting me by asking if I could  "name the thousands of chemicals in an American Spirit?" ...an irrelevant and factually innacurate assertion about my favorite cigarette.  "PG is approved by the FDA, if that makes [me] feel better?"  It doesn't, because my question wasn't about the laughable safety standards of the FDA, whom also regulate cigarettes and toxic food pesticides. PG is so magical, so "coolio," as Ashley would say, just before she fills up my fiancé's vape to "get it nice and juicy for [him]."  With side-eye, she then asks me if she should stop mixing my order? Too bad she didn't want to make it nice and juicy for me, too. She's here six days a week, folks, including tomorrow as mentioned to my fiancé, when he said he'd probably be back for the inevitable replacement vape. She's very available in case he wants to come by and hear her golden nuggets of wisdom.  Someone should notify her the coquette nit-in-booty-shorts sales tactics are for the strip clubs and gullible single dudes.  Ignorance is forgivable; an ignorant rote response, overt with wrongfully held condescension, is not.  She was so rude, sassy, and weirdly flirtatious with a taken man. Her complete deficit of professionalism was the first thing he noted when we stepped out of the store. It wasn't just me. Food grade flavor additive is mixed with a PG base, Ashley. "Knowledge is power," as she had patronizingly reminded me. The shop itself is nice and has a robust and tasty flavor selection. The other staff I interacted with were pleasant. A mistake was made by letting this chick represent a product meant to be consumed by adults.

I'm a long-time vaper. I started in 2009. I have worked at a vape shop. I know this industry fairly…read morewell, and have had a lot of experience as a customer. Recently, I have had a hard time finding a good vape shop. There's a LOT of vape stores here in the Austin metro area, and there are a lot of good vape stores. Some deliver. Some have great stock. Some have really friendly, knowledgeable staff. Some are clean and well kept. Some are well organized. It's hard to find a store with several of these attributes at once. There's always a sacrifice. While I don't know if Cloudhouse delivers, they certainly earned by business. The store is gorgeous: clean, well stocked, and well organized. It *smells* right - that mix of vape flavors mingling in the air, but it's not heavy or overpowering. The staff are great. Patient, knowledgeable, and full of useful recommendations. Alyssa helped my girlfriend a week or so ago when she went and grabbed me some juice and coils, and then helped me today when I needed a new tank and or order a new mod. The one I wanted wasn't in stock, but there were a LOT of mods in stock and on display. I wanted something they had sold out of and would be getting more of later. I got juice, a new tank, and a pack of coils for a fair price. Their selection of both premium and house juices is vast. I'm sure there are places that have more, but not one I've run across in the last couple of years. I am very impressed with the quality of their house juice - the flavors are amazing and fairly priced for the quality. Well worth visiting and shopping at. Their parking lots is small, and it's hard to get up to the door if you have mobility impairment, but it's worth the extra work to trudge up the ramp. Once inside the store, there is more than enough room, and plenty of comfortable ways for anyone and everyone to get access to products and assistance. I am very pleased with my experience there.

literally the nicest people. super legit vape selection too. honestly pretty good prices too. i'll…read morebe back just to support these guys cause they deserve it.

BEST SMOKE SHOP IN AUSTIN!!!! Hands down! Great employees & tons of great products! Hands down…read moreworth a visit if looking for a good smoke shop

Visited the shop on a whim and was greedy by a nice lady who was helpful and very knowledgeable on…read morethe products in the store. They price match, and have quality products in the store as well as a rewards program! Definitely recommend!

Walked in and was immediately greeted by Payton, who was very helpful…read more This store will honor online deals and prices. Will be coming back for more juice and devices.

Dealing with this Carona Situation finding vape juice right now is a nightmare - I called up and…read morewhen I tell you Jesus himself answered that phone! The guy communicated with me Gave me a bunch of options for juice and then delivered it! And they have really good prices! This is by far the best vape store in Austin.

Lovely place!! If you're looking for nic salts, this place has the most! And the owner is such a…read morenice women! She knows her stuff and will set you up with whatever you need!

Great prices, awesome customer service, knowledgeable staff! Open 9am-midnight too! Super great…read moreplace!

I love this place, and Ahmad is just an awesome dude and so helpful for someone new to CBD gummies…read more He's knowledgeable and cares about the customer and customer experience.

Definitely not 24/7 smoke shop made the drive to this smoke shop before work just for them to be…read moreclosed. The only thing 24/7 about this the open sign staying on. Definitely don't come to this smoke shop if you are needing anything

Business is allegedly open 24 hours a day, but is locked up and closed at 9:01am. Super…read moreinconvenient. Sign says be back in 5 minutes, but waited 15 for nobody