This Rosati's is terrible. Placed big order. Chopped salad was missing items and much smaller than other Rosati's in the area. Chicken sandwich had half the chicken and missing toppings we ordered. Pizza was lame and again low on ingredients. Will not go back. Do not judge Rosati's by this place as it is poorly managed read more

Pizza is good. Prices are fair. Service has always been great. Love that I can place an order online and drive thru to pick up!

Made my yearly undercoating appointment. Waited in the lobby 45 minutes and my car was still sitting outside. Not only do they only have two chairs for customers(both taken) when I asked for my keys store manager Mauricio couldn't care less that I was leaving. Don't come to this location as they overbook and have you waiting needlessly. read more

Pizza is great. Toasted ravioli is not great. Service is good. Delivery is good too. read more

The food quality is very good. But, that can be found other places that don't make you wait excessive times. Order was to be ready at 1:50 and I was told at least 30 minutes longer when I arrived. The store was not busy and they appeared to be fully staffed. No apologies.... I will give my business to their competition. read more

The pizza is average at best and their prices are a little high in my opinion for the level of quality. We bought a medium thin crust pizza with pepperoni and extra cheese and a single order of cheese sticks. Almost $36. I picked it up, so this doesn't include any delivery charges. The flavor was a little bland and I'd say there really wasn't much "extra" cheese in it. It's ok, I'll probably buy again at some point because they are conveniently located for me. read more

Love it! Rosatis is one of my go-to's. Get the double dough. And order the breadsticks. I also get their lunch slice pretty regularly!!

The pizza at the Cedar Lake Indiana location was hot and delicious. The toppings and the crust were just right.

Delicious pizza. My favorite is when they sell it by the slice. It's huge and amazing. Super kind workers.

I ordered catering for Christmas and can't thank Rosati's enough for excellent service and food. My family enjoyed everything and there was plenty to go around! Since I picked the food up on Christmas Eve the staff advised me with reheating directions that worked out perfectly. Thank you again for making my Christmas family meal a huge success! Sue Anderson St. John, IN. read more

Rosati's Pizza has the absolutely "worst" web site ever! I try to order a pizza online for the St John, In restaurant and on the phone web site I never get to use the coupon code they send me: it's always already used. I am unable to order on their online site after signing up because I use my online address and it says it is already used but won't accept my password or reset my password! read more

Don't order the calzone. They don't know how to make them and they skimp on any meat ingredients.

Don't understand all the negative reviews. We order from the Saint Johns Rosati's fairly frequently and the pizza has never disappointed. We generally order thin crust with a few toppings. Only complaint is that ordering on Friday or Saturday can lead to long delays, about hour and a half. read more

I ordered a thin crust cheese and sausage pizza on 3/5/2023. Within 10 hours I became sick. My 3 year old grandson, my son, & myself were diagnosed in the ER with food poisoning. read more

I ordered my pizza at 6:19 tonight, and I was told 40 minutes. I drove 35 minutes to get here, and I arrived at 6:53. After 20 minutes of sitting here I asked how much longer. The cashier told me stuffed pizzas take 40 mins. I said I know, and that was an hour ago. He told me I did not place my order until 6:44. I said no, I have proof on my phone, and it took me 35 minutes to drive here. Like if you forgot to put the order in just say so, but don't insult my intelligence. I asked to speak to the manager, and he said "oh sorry", and walked away. Currently still waiting. Unreal. Pizza should have been discounted at least!! read more

I have not had the bad experiences as others claim. Every order is as I ordered it. The pizza is rock solid and their apps are also strong. For those that moved from Chicago looking for good "north side" thin crust this is the option. read more

I frequent this location as I do like their food. I recently (earlier part of the year) posted a comment about this location always not having the food ready when you arrive, as they state on the phone. So I stopped going there for a couple of months. I've recently returned there a few times and both times the food wasn't ready. I went there the other night and called and they said the food would be ready in 15 to 20 minutes. I arrive in 25 minutes, giving them more time based on previous history with this location. I arrive and the person at the window says it'll be 5 minutes. I said, when we called they said it was 15 to 20 minutes and her reply was "we are busy." The order was a beef sandwich and pizza bread. Seeing no one was behind me, I waited at the window. I was there for 7 minutes before someone came up behind me and I asked the girl how much longer, to which she says it'll be a few more minutes. I then said to her, becuase I don't want to upset anyone, I reiterated, when we called you said 15 to 20 minutes and her reply was, well we're busy again. So, I drive to the parking lot and park and go inside. I wait another 8 or 9 minutes and finally get my food. No, sorry, no, nothing. No thanks, nada. And as I look in the back, there's 5 people there, standing around doing nothing. The old saying about fool me once applies here. NEVER AGAIN. And there's never someone in charge here. Clowns are running the circus. read more

Where's the beef....or sausage in this case. The Saint John Rosati's is Extremely skimpy with their toppings. When I learned it would cost $30 to pickup our large pizza I expected it to be something great. When I opened the box I thought I would be impressed but it was very disappointing in several ways: canned (Not Fresh) mushrooms, barely any sausage, other topping practically non-existent, & very little sauce. Tasted OK, not great, just was underwhelmed by the overall construction of the pie. Much better options in the area. read more

Normally, I would give Rosati's Pizza 6 stars...!! BUT ..... I'm so disappointed. Rosati's is our go-to pizza place! We love Rosatis! However; last night, 8-2-17, I was really disappointed. The pizza wasn't near as good as it has been in the past. Usually you get an ample amount of toppings, but not last night... they seemed to skim on them. I know I will order from them again, but if I am disappointed again, I probably will not order from them again. I do have to say they have excellent breadsticks! read more

So disappointed !! We ordered 3 Cesar salads and a chopp salad and the chicken was so bland. It had no flavor despite the fact the marinate the chicken themselves and the dressing was no better. Such a waste of $70 If you live close to crown point order from the Rosati on Broadway. The salads there are fantastic ! I used door dash and I ordered from the wrong place. :(. My mistake read more

I ordered contactless delivery. I waited for my food to be arrive and it did not come. When it was about 30 mins late I looked on the site, and it was marked delivered. It wasn't. I call. They said they tried calling me and didn't leave the food bc no one answered the CONTACTLESS delivery. Driver comes back with same food an hour after it was cooked, rings the bell, hands off in a huff. So now I've had contacts and food is cold. I asked to speak to a manager and BOTH refused to come to the phone. Told me they'd help me at 8 pm when they weren't busy, 3 hours after I was supposed to have dinner. They never call. I call today at 11. They have me hold for almost five minutes to come back and say manager comes in at 12. No one calls. I call at 1, they say manager is busy and I have to wait until 2 for the OTHER manager. When julie calls, she explains that they called and rang the bell (they didn't), and their policy is NOT contactless for contactless delivery bc of how people have been scamming them. I am not a scammer. I didn't get my product, and they KNOW it. They gave me the runaround, and THEN julie says she COULD have refunded me, but they already closed out the transactions from the previous night so it's too late. So they refused to speak to me and are now blaming me for how long it took to get them on the phone as if it's my fault. Not to mention their policy is so they can get signed receipts but he didn't even have me sign anything. After having to repeat all the reason back, she was silent and said she'd have to speak to corporate - for my measly refund on a pizza that is pretty low quality to begin with. I'm contesting the charges. All this after already forgetting part of my order the previous time and refusing a refund. I'm sorry, but I don't want store credit so I HAVE to answer for an unmasked, rude driver, for cold nasty pizza. Quite frankly, it's deceptive, and I told her - my family is high risk. I would have NEVER ordered had I known that they do not actually observe contactless delivery. Maybe customers scam them because they scam their customers. Do yourself a favor. Do NOT order from them. read more

This pizza place is my go-to in the area. With it being a franchise you get to use all amenities such as online ordering/order tracking/paying, which are things you don't usually get from mom-n-pop shops, and very consistent results. But you also get the taste of a real pizza spot, opposed to other franchises like Pizza Hut or Domino's, that usually have a bland taste. I've ordered it for take-out and for delivery. The delivery always arrives exactly when they say it will and the food is always hot and in order. I've tried quite a bit of their food and I always go back to the wings or the margherita pizza. They cook the crust to the perfect crispness every time and I've got no complaints. The only con to this place is that the price is pretty steep for a franchise and that's the only reason I didn't give 5 stars. Other than that, I always recommend Rosati's to anyone in the area for pizza or appetizers. read more

For starters, tried ordering on-line, which does not allow any type of differentiation (i.e. ingredients on only 1/2) etc.... So, I headed over to the location at 1:00 in the afternoon to place an order in person that I NEEDED TO BE AVAILABLE AT 4:45. I paid the bill while placing my order. Arrived at 4:45 exactly and proceeded to the drive up window. The employee at the window handed me a credit card slip to sign. I explained that the order was already paid for. She rudely told me to sign it again, she couldn't find my slip. So, I signed my sales slip again. The employee then told me to go park my car, my order was not ready. I asked her how long before it would be ready and was told 10 or 15 minutes. I then told her the entire reason I went in early and ordered and paid was because I needed the order at that specific time. She once again rudely replied, "I don't control the kitchen, park and it will be brought to you." My pizza was brought out at 5:10. I asked the girl who brought my order out if there was a manager on duty. Her reply, "yes, but she is too busy to talk to you." Nice! To top off the entire experience, my husband had several hairs in his pizza. Disgusting and straight to the garbage it went. Had any person at any time apologized or taken ownership of the screw-up, it could have been a better experience. My $80 would have been spent more wisely on frozen pizza. My recommendation, don't waste your money here. read more

The 14 inch Deep dish Pizza is the BEAT I'VE EVER HAD, they don't deliver to Illinois and I'm right here on Stateline Rd on the Illinois side, you bet I'll be calling the owner to get him to deliver cause they'll make money from me read more

I placed a 36 dollar order and I live exactly 5 minutes away from this location. I had the food delivered since I was working from home while watching my children during this pandemic. The delivery driver forgot two items which I understand accidents happen, however I was told he would be on his way back to drop off those items. 30 minutes later I'm getting the run around from the girl in office who says they had to "prioritize other orders." I'm sorry but as a business shouldn't you prioritize orders that were already paid for and got the shaft? The response I received let's me know how much my business means to them. StateLine will receive my business from now on. read more

Great pizza and fast delivery times for the quality. Double dough crust is the way to go if not doing deep dish. If you haven't tried it before, try the ricotta cheese and basil toppings with whatever other veggies/meats you like--it goes great with sausage and pepperoni. read more

Pizza is sold by the slice. Choices are sausage, cheese or pepperoni. We had the sausage. It was delicious, the crust was crunchy, not doughy. The sausage is in big chunks and very good, the sauce is tasty, but not too spicy, just right. The cheese is quality cheese, seems like it is a rich, whole cheese, not a cheap fake wanna be. The only drawback to our visit was no seating, carryout only. The deal is a slice and a 20 oz. Pop for $5, which is amazing because the slices are huge. I'm going back when it fits my busy day. read more

I had an order of fries with ranch seasoning, wings with buffalo sauce, and the Cheef beef sandwich. The wings and fries were great, the Cheef while tasty, used to be a pretty large sandwich. No longer the case. It has been shrunken to a 6" from subway. Still tasty, but not what I remember from Rosati's when they were in st. John before. read more

So I ordered a pizza today and get a call from Rosati's saying the online ordering doesn't know there times so my pizza isn't even done yet. Granted I ordered 1 hour and 26 mins ago. The delivery driver isn't there they said he'll be back in 5 mins so I'm omw to pick it up because waiting almost two hours for a pizza is ridiculous. It's a joke thy they took the delivery charge off for my inconvenience of having to pick my own pizza up read more

Absolutely love this place!! The food is always amazing and the service has never been a problem. Huge fan of the drive-thru window, as well!! Breadsticks are my favorite thing in the menu so far. They're almost like little bread bites with great flavor! read more

Disappointed First Visit. Excited to try, unfortunately, ordered three slices and drink for 5.00 each. Pizza tastes as if the slices had been sitting under the warmer for at least thirty minutes. We might try again, but first visit was a waste of 15.00. read more

We have ordered 3 times from Rosati's in the last 4 months. Super bowl Sunday we ordered a thin crust pizza and it took over 2 hours to get it. We have ordered the stuffed pizza twice and both times it was by far the WORST stuffed pizza we have ever had. The first time it barely had any sauce (none inside only on top) that dried up when it was cooked, so we ordered extra sauce today. They told us they couldn't cut the pizza with extra sauce so we asked for it on the side. None was included with the order. Again, the pizza sauce on the top of the stuffed pizza was dried out when cooked. Three stikes - they're out!!! read more

Ordered twice, first time right after they opened. I thought "Franchise" meant or required basically same ingredients. Your sausage is terrible, first order and 7 months later the pan or deep dish had more tomatoes than cheese and sausage, Please contact the Schererville store for some pointers YOUR Pizza is a HUGE disappointment It's a shame TOO we live much closer to your location. read more

This place is a joke! I have eaten Rosatis pizza for 20 years and was excited to see one in St John. I call and ask for my favorite (medium monster with no olives) girl on the phone tells me they can't make it like that. I ask why? She tells me the computer won't allow them to take off olives. I said "I don't need the computer to do it.. you can use your fingers" she says we can't do that! Really? So much for customer service. I will continue to do business with the Rosatis on Lincoln hwy in Crown Point / Schererville and although I had to turn around and backtrack to the location they are making my monster with no olives while I'm writing this review. read more

I have now ordered two more times since my original review and the pizza has been great every time. I place my order online and you can see how the order is progressing which is nice. Delivery person very nice. Hot food. read more

I have ordered from this location about 5 to 6 times online and have been impressed with the accuracy of my order and speed of the delivery. Their pizza taste great but I find they can be pretty skimpy on the toppings, especially meat toppings, which is upsetting. I have also tried and enjoyed their buffalo wings, bread sticks, and cheese ravioli. read more

I have tried many pizza places in Northwest Indiana and have found only a few winners. Rosati's of St. John can now be added to the list. Ordered an Italian Table salad. Romaine lettuce (the leaves not white stems), tomatoes, red onions, all fresh and delicious! We also order a thin pepperoni. The cheese was not gooey but cooked to a perfect golden color. We also ordered a small stuffed pizza (sausage, pepperoni and mushrooms) as a sample! This was the winner of the night! The ingredients tasted great and the crust was delicious. We ended the meal with some cinnamon sticks.....they are to die for. You can eat a whole order yourself!!! Indulge yourself and have some of this pizza! read more

Terrible place to go to. Called to ask a question about my online order that I placed and the girl who answered the phone hung up on me!!! Terrible customer service, very disappointed and most likely not be ordering here again read more

best pizza in northwest Indiana! Love this place. everything is good. prices are decent. drive thru too.