The dress was a pleated long dress pants and without explain or ask she took all the pleats out very unprofessional

DONT GO HERE! I just started going here and in 3 visits I spent $400+ My most recent pick up of dry cleaned clothes I noticed an expensive shirt I have only worn once was seriously damaged! The lettering for patches on the shirt were discolored and the fabric was flattened, didn't even look like the same shirt! The patches were also hanging off and damaged with them read more

I have been using Rose cleaners since 2013 and they have been very food. The on premise seamstress/tailor is very helpful and can work on almost anything. I've had work done on clothing repairs, hems of pants and even draperies. read more

Would give zero if possible. These are the rudest most ignorant idiots of all time. Took a comforter there on Monday was told it would be ready at 5pm on Friday. Went back Friday afternoon at like 2pm and the lady says they are cleaning it right now....really???? What did you do with it all week????? Anyway I fight traffic on a Friday afternoon and show up a little after 5pm. They tell me it's not ready and can I come back on Monday. I said why did nt you call me even though it's totally unacceptable that it's not done....no response until some a hole comes running out of the back room and screams " this is filthy!". Well no shit I wouldn't have payed you $30 to clean it if it was clean. Again who treats customers like This? Absolute douches that's who.....needless to say I won't be back and will spread the word about what jackasses you are read more

I have been using Rose Cleaners for several months. They are the absolute best!! Friendly staff

Will not be going here again. They got an orange stain on my WEDDING dress and tried to tell me it was make up. They cleaned it twice for free and they still didn't get it out. That tells me it wasn't makeup. And the bustle I got done doesn't look good at all... read more

Got my wedding dress altered here--- actually-- not really altered- just had bustles added. It costed about $100 for 4-6 bustles to be added. Rose was very nice and pretty funny. Turn around time was a few weeks to a month but we had went earlier on. Rose did alter my sisters brides maid dress as well and put in the chicken cutlets. She did a great job and was priced fine. read more

Want to be fat shamed? Use Rose cleaners for your alterations. I'm 5'4 and currently weigh 145. I went into this cleaners twice with the same size 10 dress and both times the lady made me feel like I weigh 50lbs more than I do. The second time I went in I asked to her zip the dress for me, she told me I'd "had too big of a meal and it'll be too tight." Then when she zipped the dress she gasped and asked if I was ok. The dress is snug but by no means am i spilling out of it. I went in for a hem on a bridesmaid dress, I left in tears. $34 to be treated like that, spend your money elsewhere. read more

My mother took a dress here to be altered and recommended that I try. Not only were the alterations sub par they lost one of my dresses. And then told me they never lose anything! Was not interested in helping me in any way. read more

Best value, quick service. 1 suit dry cleaned + dress shirt starched less than $20. Staff polite and did a good job. 2 days as promised.

Love this place! I've been going there for years and I just had my wedding dress done there. Everything was perfect ! Loved it, thanks!

I went in to get a dress altered and they took less than 2 minutes to pin up what needed to be done. They pinned the bottom and the straps and said "okay you're done." I then had to point out the entire bodice was huge and needed to be taken in and they pinned one thing in the back and said again "okay done." I should have taken my dress elsewhere right then and there. When I came back to pick up the dress they didn't even have me try it on before I paid. I have never had alterations completed where they wouldn't have you try on the clothing item to make sure the alterations were done properly before leaving. I took the dress home and it looked awful- still huge and looked like no alterations were completed. I called to get my concerns addressed and was told it isn't in their "standard" to have you try on the dress after alterations are complete. Apparently, I had to make an appointment for that but when I called they said they don't take appointments and you should walk in. I said I was taking my dress elsewhere to get alterations completed properly, and they said I didn't give them a chance to make it right and to come in again so they can fix it. I drove there two times, and they should have checked the alterations on me before I left with my dress- that should be standard- so I don't have to waste more time going back to get it corrected. The service I received seemed like they didn't care to do the job right, so I don't trust them to "make it right." Do not get alterations done here. read more

My girlfriend got her dress altered here. It was awful. It looked like a toddler was randomly cutting lines across it. We couldn't believe it. The night before the wedding, we had to cut it ourselves in order to make it somewhat presentable. STAY AWAY. read more